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All 88 Knoxville hotels

Quality Inn East

2.0 of 5 Motel   |   7471 Crosswood Boulevard, Knoxville, TN 37924
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Ranked #62 of 88 Hotels in Knoxville
A recent review
5 of 5 stars Reviewed October 19, 2014
Janell M Martinsburg, Pennsylvania
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58 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis, Tennessee
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked two rooms for two nights at a total of $410.36. Not even thirty seconds after walking into our room, my boyfriend spotted a stink bug on the drapes. Alarmed, I started scanning for more. Sure enough, they were all over the curtains. It was a full blown infestation. My dad and boyfriend killed ten between them, but there... More 

Was this review helpful? Yes 4
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Walked in, saw bugs everywhere in our rooms and immediately went downstairs to get refund. Problem is, after freely admitting they have a stink bug problem they refused to refund money because they " didn't feel they should lose the revenue". Assistant Manager, Cheryl, has refused to acknowledge our pictures of SOME of the bugs we took and basically has... More 

Was this review helpful? Yes 5
Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I am really getting fed up with staying in awful hotels on trips in the U.S. The Quality Inn (Cedar Bluff Rd.) room we had may have been in the bottom 3 for places we have ever stayed. The staff individuals we dealt with were fine - they were courteous and helpful. But the room was very expensive - due... More 

Was this review helpful? Yes 1
Martinsburg, Pennsylvania
Top Contributor
50 reviews 50 reviews
37 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 19, 2014

A lot of choices at this exit but I feel I made the right choice and would recommend this motel. Staff was very accommodating and made me feel welcome even though I was a VERY early check in. Room was nice size and clean, plenty of towels and bed was comfy. Quiet property due to it being back off the... More 

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Fort Worth, Texas
Top Contributor
60 reviews 60 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stopped overnight on way to Asheville. The price was right for a king non smoking, although none available on first floor. The room was smaller than the last Quality Inn we stayed, and this one was mustier as well. The staff was friendly. The breakfast area was rather small & the selection was more limited than some other Quality Inns.... More 

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Texarkana, Texas
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2014

Overnight stop for our family traveling from Texas to DC. Rooms had smoke free symbols outside each door but the room was very full of smoke smells. Beds were hard. Sleeper sofa was broken. For an overnight stop it was OK. But wouldn't want for extended stay!

Was this review helpful? Yes 1
Top Contributor
53 reviews 53 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 6, 2014

We stopped for the night while traveling. Signage from the interstate is poor, we had a difficult time actually getting to the hotel, we could see the sign but couldn't find the road to get there. Clerk at check in was very friendly, check in was quick. Room was clean with plenty of clean towels. It is off the interstate... More 

Was this review helpful? Yes 1
South Jersey
Top Contributor
200 reviews 200 reviews
22 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed April 15, 2014

We stayed at the Quality Inn Knoxville East last week. After a 12 hr. drive we were glad to be off the road. Though there was nothing wrong with the motel, and in that it was very inexpensive I still doubt I would stay again. The cleanliness of the room was questionable and after finding a towel hanging on a... More 

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Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Great price! My room was very clean and comfortable even had a flat screen TV... Breakfast was nice... The biscuits and gravy were good...The staff was very friendly. Would definitely stay here again!

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2013

This Hotel is rundown.First There is no Business center with a computer/printer and fax that the hotel advertised as having. Front desk said the computer broke awhile ago and was never replaced. The Ice machine was broken, which was right next to very rusted wash/dryer combo,which was next to 2 broken room refrigartors that were in a pile. Their room... More 

Was this review helpful? Yes 1
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Additional Information about Quality Inn East

Address: 7471 Crosswood Boulevard, Knoxville, TN 37924
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn East 2*
Number of rooms: 54
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Also Known As:
Quality Inn Knoxville
Knoxville Quality Inn

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