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All 89 Knoxville hotels

Travelodge Knoxville West

2.0 of 5 Motel   |   6200 Papermill Dr., Knoxville, TN 37919 (Formerly Super 8 Knoxville Downtown/West)
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Ranked #66 of 89 Hotels in Knoxville
A recent review
4 of 5 stars reviewed 4 days ago
700phillipc Middlesboro, Kentucky
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124 reviews from our community

Traveler rating
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    30
    32
    21
    26
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53
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Asheville, North Carolina
1 review
3 of 5 stars Reviewed 5 days ago NEW

Customer Service 3/5 -Excellent attitude, until later night shift Internet was impossible to use. This has been my 4th trip there where this has happened, with 4 different laptops. When asked at front desk, they give you a number that has you on hold two hours, and then hangs up on you. 1/5 on that COMFY BED. Good enough for... More 

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Harrisonburg
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Visiting family is always a treat and it was made more pleasant with a relaxing, peaceful, and accommodating place to stay.

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KnoxDowntownWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

Thank you for taking the time to leave a review! We are glad that we were able to provide you with a comfortable stay! More 

Kansas City, Missouri
1 review
1 of 5 stars Reviewed 3 weeks ago

Booked non smoking and got a room that reeked of smoke, tried to get a new room and were not treated well about the request and were not granted a new room. Also were not notified that the hotel we booked under (Super 8) had now become a Travelodge and had confusion upon arrival at the hotel.

Review collected in partnership with Travelodge

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KnoxDowntownWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

Thank you for taking time to leave a review. We are sorry about the confusion from our switch over from Super 8 to Travelodge. We are also sorry for the confusion with your room. We've been having a problem lately with online 3rd party companies sending reservations through for the wrong room types. Generally, this is not a problem, as... More 

Akron, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

We can't think of anything good to say about our room. It was in dire need of Repair. The fan in the bathroom was hanging from the ceiling. The carpet Looked very stained as did the bedspread and blanket. We were also not happy with the free breakfast. We have stayed at alot of hotels and motels over the years... More 

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KnoxDowntownWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

Thank you for taking the time to leave a review. We are sorry that we were not able to provide you with a comfortable stay. We have looked up what room this was so that we are able to take care of these issues. We try to make sure these issues are taken care of when they are reported to... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I would never stay here again! Rooms are outdated and disgusting! Don't think our room had seen a housekeeper in a long time. At night the only place to get a drink from the vending machine is locked up by staff. If you do unfortunately have to stay here, bring a drink because they won't let you have anything! So... More 

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Smyrna, Georgia
1 review
3 of 5 stars Reviewed 4 weeks ago

i have been staying at this location for several years now on and off. I get good prices and have a comfortable stay for the price. Staff is very pleasant and helpful. Needs new coffee cups that don't "get weak" when hot and can be used in microwave. Overall cleanliness is OK, but living area and bathrooms need "deep cleaning"... More 

Review collected in partnership with Travelodge

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KnoxDowntownWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

Thank you for taking the time to leave a review. We appreciate you taking the time to let us know how your stay was. We will be pointing out the baseboards to our housekeeping staff and we will look into those cups. We are limited to brand standards on what cups we are able to purchase. Thank you again. More 

Danville, Kentucky
Top Contributor
114 reviews 114 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 23, 2014

This motel was chosen for price. Location seemed OK, but once we arrived and began exploring around Knoxville, we realized how easy it was to get to the Interstate (more on that later) and to the many bus lines serving the city. Park and ride became our motto, especially important for late-night imbibing and avoiding DUI charges! Check in was... More 

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KnoxDowntownWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

Thank you for taking the time to leave a review! The location of our hotel is definitely a good one. There are plenty of restaurant, gas stations and stores in walking distance, as well as bus stops nearby! More 

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Additional Information about Travelodge Knoxville West

Address: 6200 Papermill Dr., Knoxville, TN 37919 (Formerly Super 8 Knoxville Downtown/West)
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Knoxville West 2*
Number of rooms: 143
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Also Known As:
Super 8 Knoxville Downtown/West Hotel Knoxville
Super Eight Knoxville
Knoxville Super 8
Knoxville Super Eight

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