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Travelodge Knoxville West

2.0 of 5
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6200 Papermill Dr., Knoxville, TN 37919 (Formerly Super 8 Knoxville Downtown/West)
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Travelodge Knoxville West
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Ranked #59 of 90 Hotels in Knoxville
A recent review
3 of 5 stars reviewed 1 week ago
Carlos D Winter Haven, Florida
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148 reviews from our community

Traveler rating
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    35
    27
    30
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64
30
19
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (47)
  • Jun-Aug only
    (21)
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    (43)
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    (37)
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Winter Haven, Florida
1 review
3 of 5 stars Reviewed 1 week ago

The guy on the office need to get a class regarding customer service, satisfaction to the customer. He make the reservation on bad attitude because we make some questions for the cost. On trip advisor the cost are $49.00 but the guy not want to gave that price for two rooms.

Review collected in partnership with Travelodge

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Pcb
1 review
4 of 5 stars Reviewed 1 week ago

Your "high-speed" internet is terrible. I gave up on it but ran a speed test dr curiosity sake and was able to get only .31 megabits/second. That's unbelievably bad, and i highly recommend you either replace your router or have a nice long conversation with your isp. At check in the man behind the counter was clearly apathetic towards being... More 

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Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I arrived in the early evening and check-in was a breeze, because my point of contact Joy had already set everything up. My stay was quiet and enjoyable in a clean and very reasonably priced room. I was a bit late checking out, but luckily Joy was also working the desk in the morning and it was no problem, and... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice motel. Served our purpose and we felt comfortable for the evening. Liked the breakfast area, only wish I would have requested a first floor room, we are seniors and it was hard to cart luggage up the outdoor steps.

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TravelodgeKnoxWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

Thank you for taking the time to leave a review. We are happy to hear we were able to meet all your needs. More 

A TripAdvisor Member
2 of 5 stars Reviewed April 20, 2015

I don't recommend this property. The bathtub was dirty, there were stains on the walls, the pillows were flat and the bed was uncomfortable. This was in addition to hearing highway traffic. It was one of the worst nights of sleep I have had in a long time, and we live on the road.

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Wallace
1 review
1 of 5 stars Reviewed April 15, 2015

This hotel was old, located directly off of i-40. Heard traffic all night with sirens. I reserved a non smoking room, when we arrived we were put in smoking rooms and told that was the only thing available. We could not cancel without losing our money or I would not have stayed! The breakfast area was unkept. Every table was... More 

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TravelodgeKnoxWest, Guest Relations Manager at Travelodge Knoxville West, responded to this review

We are sorry you had a negative experience at our hotel. Thank you for taking the time to leave a review as each review helps us improve our property. We will share this review with our housekeepers and other staff in order to let them know which areas need improvement. More 

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