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All 88 Knoxville hotels

Super 8 Knoxville Downtown/West

2.0 of 5 Motel   |   6200 Papermill Dr., Knoxville, TN 37919
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Super 8 Knoxville Downtown/West
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42%
Ranked #62 of 88 hotels in Knoxville
A recent review
4 of 5 stars reviewed 3 days ago
Michael & Carol T Knoxville
  • Overview
  • Reviews (110)
  • Photos (13)
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110 people have reviewed this hotel

Traveler rating
    14
    27
    28
    20
    21
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50
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

I decided to stay for a few days on our way to our new home because our rental truck broke down. I was greeted by a very nice lady. First impression was great but boy oh boy I was wrong. The second person we came in contact with was very rude her name was joy and she definitely didn't have... More

Was this review helpful? Yes
KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking the time to leave the review. Unfortunately, the front desk staff only has access to a limited number of quarters to provide change for our vending machines, washer and dryer. We try to make sure they have enough to get through the weekend, but sometimes, we have an increased amount of guests needing change and we'll... More

Ivey, United States
2 reviews
1 of 5 stars Reviewed July 7, 2014

Nasty. Carpet nasty and sticky, feet were black in no time. Pillows lumpy and most uncomfortable. Pillow case had lipstick and makeup all over it, the exhaust vent in the bathroom did not work and the A/C did not cool. Water temperature hard to adjust. Mostly hot. Also noticed the wiring behind the student desk was jury rigged. Had my... More

Was this review helpful? Yes
KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking time to leave a review. We will be sure to look into the wiring and the carpet on this room. Unfortunately, we are unable to check on the other issues. We appreciate hearing about problems like these from the guest while they are here so that we can address the situation immediately. This allows us to... More

Cleveland, Tn
1 review
4 of 5 stars Reviewed May 12, 2014

Older motel but well maintained. Convenient to area restaurants and the Univ of TN campus. Daytime manager Tina was very professional and courteous. I put the show judges at this motel and am very happy to report no problems of any kind. Beds felt like pillow top with firm/soft pillows.

Review collected in partnership with Super 8

Was this review helpful? Yes
KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking the time to leave a review! We are happy to hear that you enjoyed your stay! More

Knoxville
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2014

I requested a non smoking king size bed room. Once I entered the room it smelled of mildew and stale smoke. There were at least 6 burns in the carpet where cigerettes had been. The air unit would not come home strong enough to at least filter the air. I did request a different room and the front desk lady... More

Review collected in partnership with Super 8

Was this review helpful? Yes 2
KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking the time to leave a review. We try to keep our Non-Smoking rooms smoke free, but occasionally someone will smoke in a room. When we find out about non-smoking rooms being smoked in, we do clean them to remove the smell. Our breakfast is the Super 8 - Super Start brand standard breakfast. It includes cinnamon... More

Knoxville
2 reviews
3 of 5 stars Reviewed April 10, 2014

Just needed a reasonably-priced, comfortable & clean place for one night en route to our final destination. This fit the bill. Nothing fancy, but there was a room available at a good rate (AAA discount honored), it WAS clean & comfortable, and breakfast was enough to get us up & going in the morning. Would stay again.

Review collected in partnership with Super 8

Was this review helpful? Yes
KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking the time to leave a review! We are happy to hear that our room fit your needs! More

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Additional Information about Super 8 Knoxville Downtown/West

Address: 6200 Papermill Dr., Knoxville, TN 37919
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Knoxville Downtown/West 2*
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Also Known As:
Super 8 Knoxville Downtown/West Hotel Knoxville
Super Eight Knoxville
Knoxville Super 8
Knoxville Super Eight

13 photos of this hotel

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Pool/beach area (1)

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
143

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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