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All 87 Knoxville hotels

Super 8 Knoxville Downtown/West

2.0 of 5 Motel   |   6200 Papermill Dr., Knoxville, TN 37919
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Super 8 Knoxville Downtown/West
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Ranked #63 of 87 Hotels in Knoxville
A recent review
4 of 5 stars reviewed yesterday
mdenis46 Danville, Kentucky
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115 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Danville, Kentucky
Top Contributor
115 reviews 115 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed yesterday NEW

This motel was chosen for price. Location seemed OK, but once we arrived and began exploring around Knoxville, we realized how easy it was to get to the Interstate (more on that later) and to the many bus lines serving the city. Park and ride became our motto, especially important for late-night imbibing and avoiding DUI charges! Check in was... More

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Kingman, Arizona
Top Contributor
51 reviews 51 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We generally have pretty good luck with Super 8 motels, but we won't be staying at this particular one again. Check in went fine and that was probably the best part of the stay. The room seemed ok at first, but after there awhile it sunk in that it really needed some attention. Not so clean as it should be.... More

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KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking time to leave a review. We are sorry to hear you were unhappy with your stay. During the week, we often have work crews checked in. Much of the time, these workers are back and forth to the office, doing laundry, playing pool, or using our vending machines. There are also many groups who seem to... More

Knoxville
1 review
3 of 5 stars Reviewed September 4, 2014

just stay here out of convenience--room is nothing special...air cond didn't work right, no breakfst..

Review collected in partnership with Super 8

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KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking time to leave a review. We take each review seriously and use them to improve our property. We're sorry the a/c in your room wasn't working. By calling the front desk as soon as a problem is seen, we are able to correct these issues by moving you to a similar room or upgrading your room.... More

Tennessee
1 review
1 of 5 stars Reviewed August 3, 2014

I decided to stay for a few days on our way to our new home because our rental truck broke down. I was greeted by a very nice lady. First impression was great but boy oh boy I was wrong. The second person we came in contact with was very rude her name was joy and she definitely didn't have... More

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KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking the time to leave the review. Unfortunately, the front desk staff only has access to a limited number of quarters to provide change for our vending machines, washer and dryer. We try to make sure they have enough to get through the weekend, but sometimes, we have an increased amount of guests needing change and we'll... More

Ivey, United States
2 reviews
1 of 5 stars Reviewed July 7, 2014

Nasty. Carpet nasty and sticky, feet were black in no time. Pillows lumpy and most uncomfortable. Pillow case had lipstick and makeup all over it, the exhaust vent in the bathroom did not work and the A/C did not cool. Water temperature hard to adjust. Mostly hot. Also noticed the wiring behind the student desk was jury rigged. Had my... More

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KnoxDowntownWest, Guest Relations Manager at Super 8 Knoxville Downtown/West, responded to this review

Thank you for taking time to leave a review. We will be sure to look into the wiring and the carpet on this room. Unfortunately, we are unable to check on the other issues. We appreciate hearing about problems like these from the guest while they are here so that we can address the situation immediately. This allows us to... More

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Additional Information about Super 8 Knoxville Downtown/West

Address: 6200 Papermill Dr., Knoxville, TN 37919
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Knoxville Downtown/West 2*
Number of rooms: 143
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Also Known As:
Super 8 Knoxville Downtown/West Hotel Knoxville
Super Eight Knoxville
Knoxville Super 8
Knoxville Super Eight

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