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Hampton Inn Knoxville-East

2.5 of 5 7445 Sawyer Lane, Knoxville, TN 37924
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Certificate of Excellence 2014
Hampton Inn Knoxville-East
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Hampton Inn Knoxville-East
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201 reviews from our community

Traveler rating
    124
    57
    11
    6
    3
See reviews for
74
50
16
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stafford
1 review
4 of 5 stars Reviewed 2 days ago NEW

I had 2 rooms for this stay. We had a group rate, which I missed the deadline. Staff was nice enough to offer us another discount and made it the same rate. Check in and out was really easy. Staff helped us with directions and shared some places to eat. We did not enjoy the pool or spa, but they... More 

Review collected in partnership with Hampton

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La Prairie, Canada
Top Contributor
67 reviews 67 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Less than a mile from the interstate. Warm welcome from John. Large and clean room and "bathroom", with just a shower though ( should have asked!) King size bed and pillows were very comfortable. There's an indoor pool but we didn't take advantage of it. Can be interesting if you're travelling with kids. As always Hampton Inn offers a complementary... More 

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KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

We are happy to read you enjoyed your stay here at the Hampton Inn Knoxville-East. Thank you for such a nice review and we hope to see you again soon. More 

San Antonio, Texas
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was acceptable, clean but the place is under renovation and it was not reflected in the price. They to consider the value for the hotel in comparison to other similar hotels in the chain in other cities.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry More 

Stamford, Connecticut
2 reviews
5 of 5 stars Reviewed 4 weeks ago

super stay. nice rooms. friendly and helpful staff. we travel a long distance by car and this was located just off the interstate. had an issue with a rule-breaking patron (smoking in a non-smoking room) and the front desk was very accommodating, reassigning our room promptly.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

We are glad to have been able to handle the problem you encountered with the other guest quickly and efficiently. Thank you for such a nice review of our hotel the Hampton Inn Knoxville-East. More 

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 13, 2014

Overpriced, especially considering construction mess Based on other online reviews, we booked a night stopover on the way from ATL to DC. Knoxville’s room tax is a whopper at 23%, added on to an already high mid-week room rate of 119, made a basic king nearly 150. Not worth it. Lobby all torn up for construction. This hotel is not... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations, and for that I am truly sorry. More 

1 review
5 of 5 stars Reviewed December 3, 2014

Of all the Hilton member hotels at which we've stayed - these people were the most helpful, friendly, caring and just all around NICE! It was a wonderful experience for our family ( we had three rooms in a row) and we hope to do it again in that location.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

We are glad you and your family enjoyed your stay here at the Hampton Inn Knoxville-East and are planning a return trip. Thank you for such a nice review and look forward to your next visit. More 

SAINT LOUIS
Top Contributor
76 reviews 76 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 3, 2014

The motel has a spacious and well decorated lobby with lots of places to sit. The room was nicely laid out with a very comfortable bed. The staff was very friendly and helpful. It looks as though it was either relatively new or recently redecorated, it has that fresh and updated look. The breakfast included both a hot line and... More 

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KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

Your review is greatly appreciated here at the Hampton Inn Knoxville-East. Thank you and we hope to be seeing you again soon. More 

New York City, New York
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

I had a wonderful stay at this Hampton Inn in East Knoxville. The hotel is easy to get to as it is just off of I-40. My room was ready early and was unbelievably clean and fresh. My usual pre-stay sanitizing wipe down was done but appeared to be completely unnecessary. I found no traces of dirt anywhere including after... More 

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KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

We are happy to read how much you enjoyed your stay here at the Hampton Inn Knoxville-East and that you will be coming back again. Thank you and we hope it is soon. More 

Bethesda, Maryland
2 reviews
5 of 5 stars Reviewed December 2, 2014

Stopped here for one night on the way from DC to Atlanta. Very nice, clean hotel with everything working right, very polite and competent staff. Breakfast was decent, comparable to other Hampton Inns. No smoke smells or any other smells anywhere. Convenient to have a small food store on the first floor including some microwavable dinners. Only problem was small,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

We enjoy hearing from our guests and are happy you had a good stay. Thank you for such a nice review of our hotel the Hampton Inn Knoxville-East. More 

Strasburg, United States
1 review
4 of 5 stars Reviewed November 23, 2014

This is a clean, comfortable facility, whose associates went the extra mile to make our stay a good one. Well kept and maintained. Close proximity to very nice restaurants. I stayed here a total of seven weeks while on business.

Review collected in partnership with Hampton

Was this review helpful? Yes
KanaHotelGroup, Manager at Hampton Inn Knoxville-East, responded to this review

We always enjoy hearing from our return guests and would like to thank you for posting such a pleasant review of our hotel the Hampton Inn Knoxville-East. We appreciate your business and look forward to your next visit. More 

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Additional Information about Hampton Inn Knoxville-East

Address: 7445 Sawyer Lane, Knoxville, TN 37924
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Knoxville-East 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn Knoxville-East Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#6 Family Hotel in Knoxville
#11 Romantic Hotel in Knoxville
#19 Business Hotel in Knoxville

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