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All 88 Knoxville hotels

Quality Inn Merchants Drive

2.0 of 5 Hotel   |   117 Cedar Lane, Knoxville, TN 37912
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Quality Inn Merchants Drive
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Ranked #35 of 88 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Tania S Kingston, Georgia
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123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Kingston, Georgia
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a pretty good place to stay. The rooms were a little bit small. But, they were clean & nice. The staff was pretty nice. The pool had a fence with a gate u had to use your key - so that was nice! It was close to several restaraunts & even a grocery store which was nice. About... More

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Oak Creek
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were traveling from Milwaukee to Myrtle Beach on 7/18/14 and needed an overnight stay along the way. This hotel was convenient, right off the interstate and there are numerous gas stations and places to eat at this exit. Waffle House is located on the same driveway, you can walk to it and we had dinner there. We had three... More

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3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2014 via mobile

I came down to Knoxville with my family and I just wanted a cheap little vacation with my family, and the hotel was the best of it! It was a bargain for us! When we checked in, the desk clerk was very polite and respectable! My family and I thought the beds were quite comfortable for a quality inn, well... More

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Baton Rouge, LA
Top Contributor
75 reviews 75 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 2, 2014

This is a typical budget inn with outside corridors. The price was very reasonable. We need a place to sleep before driving on. This hotel is very convenient to drive in and out. We chose it for the location. We did not have any complaints for our stay. It was clean and the place was quiet. We could walk to... More

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Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 22, 2014

I needed a reasonable hotel while visiting a relative at a nearby hospital. The cost and experience at this hotel far exceeded my expectations! Though the lot in front of the hotel looked ratty (needed mowed), the hotel lobby and common areas were delightfully modern, clean, and bright. My room was at the end of the hallway so somewhat dark... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2014

My children and I traveled to Knoxville for a baby shower with our shih you puppy. I booked a room at this quality Inn for 3 nights.The room stunk terribly, but instead of complaining I went and bought a candle. We had to stay at a hotel that took pets so I figured they all smelled like that. I didn't... More

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camjur, General Manager at Quality Inn Merchants Drive, responded to this review

Judy, I would like to once more apologize for the troubles you experienced here at the Quality Inn Merchants. We did offer to move you to a different room, an offer which you refused. This would have fixed all of the problems that you mentioned to me on the phone and all of the problems mentioned in your unfair review.We... More

1 review
5 of 5 stars Reviewed July 7, 2014

We stayed here when we attended the Jehovah's Witnesses Convention in Knoxville. The desk staff were welcoming and helpful. But our hats off to the hot breakfast kitchen crew! Lisa and her helper amazingly kept up as we swarmed the buffet 3 days in a row. They worked nonstop to keep a steady supply of multiple hot breakfast items for... More

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Indianapolis, Indiana
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014

Room smell was kinda weird but otherwise it was great. The beds were extremely soft and the price was definitely a good deal. The breakfast was a home run. Be sure to eat dinner at the nearby Monterrey Mexican Restaurant!

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Blytheville, Arkansas
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

We stayed at this motel last night and was very impressed! The room was very clean with a king size bed, nice shower, and breakfast looked good but I really was wanting Waffle House that was very close. It was quiet and the bed was very comfortable! The front desk staff was very nice. Room did not smell like cigarette... More

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4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 30, 2014

I very nice stay and good price. Breakfast was good with choices to eat -- eggs, bacon, etc. Rooms were nice bed was comfortable. The internet speed was amazing! Staff was great. A very good choice if you are in the area.

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Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Lane, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Merchants Drive 2*
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn

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