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All 89 Knoxville hotels

Quality Inn Merchants Drive

2.0 of 5 Hotel   |   117 Cedar Lane, Knoxville, TN 37912
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77%
Ranked #34 of 89 hotels in Knoxville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
2395Deb Atlanta, Georgia
  • Overview
  • Reviews (119)
  • Photos (70)
  • Amenities
  • Room tips (30)
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119 people have reviewed this hotel

Traveler rating
    43
    50
    13
    7
    6
See reviews for
39
41
7
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I needed a reasonable hotel while visiting a relative at a nearby hospital. The cost and experience at this hotel far exceeded my expectations! Though the lot in front of the hotel looked ratty (needed mowed), the hotel lobby and common areas were delightfully modern, clean, and bright. My room was at the end of the hallway so somewhat dark... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My children and I traveled to Knoxville for a baby shower with our shih you puppy. I booked a room at this quality Inn for 3 nights.The room stunk terribly, but instead of complaining I went and bought a candle. We had to stay at a hotel that took pets so I figured they all smelled like that. I didn't... More

Was this review helpful? Yes 1
camjur, General Manager at Quality Inn Merchants Drive, responded to this review

Judy, I would like to once more apologize for the troubles you experienced here at the Quality Inn Merchants. We did offer to move you to a different room, an offer which you refused. This would have fixed all of the problems that you mentioned to me on the phone and all of the problems mentioned in your unfair review.We... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here when we attended the Jehovah's Witnesses Convention in Knoxville. The desk staff were welcoming and helpful. But our hats off to the hot breakfast kitchen crew! Lisa and her helper amazingly kept up as we swarmed the buffet 3 days in a row. They worked nonstop to keep a steady supply of multiple hot breakfast items for... More

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Indianapolis, Indiana
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Room smell was kinda weird but otherwise it was great. The beds were extremely soft and the price was definitely a good deal. The breakfast was a home run. Be sure to eat dinner at the nearby Monterrey Mexican Restaurant!

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Blytheville, Arkansas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this motel last night and was very impressed! The room was very clean with a king size bed, nice shower, and breakfast looked good but I really was wanting Waffle House that was very close. It was quiet and the bed was very comfortable! The front desk staff was very nice. Room did not smell like cigarette... More

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Jonesborough
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I very nice stay and good price. Breakfast was good with choices to eat -- eggs, bacon, etc. Rooms were nice bed was comfortable. The internet speed was amazing! Staff was great. A very good choice if you are in the area.

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Indianapolis, IN
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this Quality Inn during the first stop for our road trip to Florida. Since we were driving a 20 ft U-Haul truck we wanted something close to the freeway exit and with a large enough parking lot so we can maneuver the truck without having to back out of the space. This hotel suited as perfectly. Room:... More

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Kansas City, Kansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stopped here on the way to NC and on the way back. They let us book even though we weren't quite 21 yet and were great about letting us come in at 2 am with no problems. GREAT value for the price! It's not super fancy, but the pool, mini fridge, microwave, and continental breakfast were amazing. It was... More

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Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed May 28, 2014 via mobile

When searching for a place to stay...basically only to sleep...quality inn was perfect and accommodated our needs. Room was average size, bathroom was very small...but beds were comfortable and plenty of hot water for showers. Overall, we were satisfied and would stay here again.

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Reston, Virginia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 27, 2014

This being my first stay at a Quality Inn, I wasn't sure what to expect. Very surprised at how nice and quiet the room was. Also very clean overall and a good, hot breakfast selection. Will stay here again when visiting the area.

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Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Lane, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Merchants Drive 2*
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Merchants Drive Quality Inn
Knoxville Hampton Inn

70 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#4 Best Value Hotel in Knoxville #17 Family Hotel in Knoxville
Hotel Class
Number of rooms
129

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