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BEST WESTERN Knoxville Suites

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5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912
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BEST WESTERN Knoxville Suites
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287 Reviews from our TripAdvisor Community

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Traveler rating
    130
    95
    35
    19
    8
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135
72
15
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Lizard Lick, United States
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel offers a great value for both overnight while traveling or extended stay (weekend or weeklong event in Knoxville). It is conveniently located to all parts of Knoxville. The staff is friendly and welcoming. The free breakfast is very good. The beds are comfortable and the entire hotel is very clean. This is a great choice for all travelers!

Review collected in partnership with Best Western

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South Carolina
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel many times over the last 4 years while our child was attending the University of TN. Now graduated, we still stay at this property. The staff are helpful and friendly. The rooms are clean and neat. Bathrooms spotless. The free breakfast is always hot and hits the spot. Indoor pool and whirlpool area are... More 

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Ridgeland, Mississippi
2 reviews
5 of 5 stars Reviewed 1 week ago

My two daughters, my eight year old granddaughter, and I stayed overnight on a trip from Mississippi to Northern Virginia. We had connecting rooms, each with two queen beds. The beds were very comfortable, the breakfast was very good, the reception employees were efficient and nice, and we enjoyed the amenities. Having a refrigerator and microwave oven in each room... More 

Review collected in partnership with Best Western

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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

This is our 2nd stay here, the room layout and location works well for our family. Good value for a suite room. Courteous, caring employees - on our first trip we had car trouble after checking out and were effectively stranded at the hotel with all our "stuff" from a fully loaded Suburban! Everyone was so kind, from letting us... More 

Review collected in partnership with Best Western

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Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a road trip to Florida. It was a good value. The room looked modern and clean, but the TV remote had gunk on it, so while it may have seemed clean, it didn't feel like it was actually clean. But for one night, it was just fine. We felt safe and the bed was comfortable.

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Atlanta, Georgia
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Had to head to Michigan from Atlanta on the spur of the moment. Saw this hotel was pet-friendly, so we booked a room for that night. On arrival, the hotel appeared in need of a facelift as it came across dingy. Aside from the staff being pleasant, our initial reaction to the exterior of the hotel confirmed the interior of... More 

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Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I came in on a business trip and stayed for the short eight hours we could. The beds are hard and not very comfortable. Also, the room stinks like smoke. Now I will give the hotel this, we got a smoking room and we don't smoke anymore. We just didn't know to request a non-smoking room because... More 

Was this review helpful? Yes 3
New Orleans, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was very large, and, had a refrigerator and microwave. The king bed was very comfortable, and, the pillows were great. Had a lot of room to store luggage without tripping over suitcases. Close proximity to tourist sites, in Gatlinburg and Pigeon Forge. Excellent value for the money spent.

Review collected in partnership with Best Western

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Palm Coast, Florida
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I travel lot and stay in a lot of hotels, but this is one of the nicest ones I have stayed that I didnt have ANY problems!!!! Room was huge, nice & clean. Betty & staff were helpful. Everything worked, including: pool, hot tub & business center, WOW! So glad I chose this hotel to stay during my Summer travels!... More 

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knoxville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The bed was comfortable, but the overall furnishings were dated. The sofa in the room was very old and dirty. I did not want to sit on it. the room was spacious and otherwise clean except for the bug that I killed.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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