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All 88 Knoxville hotels

BEST WESTERN Knoxville Suites

2.5 of 5 Hotel   |   5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912
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Ranked #24 of 88 Hotels in Knoxville
A recent review
5 of 5 stars reviewed 3 days ago
Danielle B Timbuktu, Mali
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192 reviews from our community

Traveler rating
    81
    70
    23
    11
    7
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89
41
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Timbuktu, Mali
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If visiting knoxville, this may not be the best location. However we were there on a stopover and were not fussed on location. The rooms were extremely large and had a feel similar to the marriott or sheraton, with their modern fit out. Even had a full size lounge. Breakfast was included and was better than we expected for the... More

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1 review
1 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for two nights and we had a bad surprise at the end of the stay. The hotel charged $80, 00 for a burn over the carpet in the room. Never caused! Very funny, because we aren' t smokers! The Best Western Customer Service tried to settle this situation but the hotel refused to give... More

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Mineral Springs
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The help wasn't friendly. The room was very nice and they weren't rude, just not friendly. The breakfast was good and had quite a few options. The worst part of the experience was the friendliness of the staff. While I was there, the manager was helping someone with a deposit box and her personal cell phone was ringing. She ignored... More

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Edgefield, South Carolina
Top Contributor
52 reviews 52 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This is another time where I wish they allowed half points. It is a 2.5 at best. The good news is that the carpets are incredibly thick and cushiony. The bad part of that is that it made you realize that the floors were more comfortable than the chairs and couch in the room. All suites, but designed strangely. Hair... More

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Wood Dale, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Very clean, rooms big and very nice. Breakfast fine. Disappointed that there was only inside pool, no outside pool. No place to sit outside at all. I saw people sitting on curb in parking lot just to be outside.

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Easley, South Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I live about 3 hours away so we only stayed one night. We took my daughter to the Knoxville Zoo for her 2nd birthday. The hotel is old, but it has been renovated so the style of the furniture, decor and bathroom counter top is nice. But it is old so remember it has wear on some features such as... More

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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just stayed one night in this Best Western. I arrived late for check-in around 11pm. The front desk clerk was not the friendliest. She was busy carrying on a personal conversation with someone else. But, i got all checked in without issue. The room was very clean, and appears to have been recently updated. The bed was comfortable. TV... More

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Douglasville, Georgia
Top Contributor
65 reviews 65 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonable rates, clean rooms, helpful staff and a great location if you are traveling through Tennessee on I-75. Free Wi-fi was a pleasant surprise as was the breakfast. Breakfast area was well stocked and managed. Will definitely stay there again when passing through.

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Dundee, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We always stay at Best Western when we travel. We have stopped at the Knoxville Suite before and figure we stop again on our trip home from Florida. Rates are always reasonable and our room was clean and nice. Pool was open till 11 pm so that was plus since we didn't arrive till 9:30 pm. My kids got to... More

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United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

No complaints here ! Was one of our many stops while traveling on vacation. I have always been happy with Best Western. I plan on staying at Best Western hotels whenever I need, as long as the price of the room stays reasonable. Oh, and really love it when we can get a room with a hot tub jacuzzi !

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Knoxville Suites

Address: 5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Knoxville Suites 2.5*
Number of rooms: 58
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Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western

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