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All 87 Knoxville hotels

Comfort Suites

2.5 of 5 Hotel   |   811 N. Campbell Station Rd., Knoxville, TN 37932
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Ranked #6 of 87 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jayr09 St. Louis
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167 reviews from our community

Traveler rating
    126
    34
    5
    0
    2
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58
40
11
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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St. Louis
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night during stopover. Our King room was large with a full size sofa sleeper 2 upholstered chairs, a desk and desk chair and plenty of plug-in outlets for electronics. The furnishings are modern and new. The bed was very comfortable and there was lots of pillows. There is a microwave and refrigerator. The refrigerator is noisy, but... More

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you choosing to stay with the Comfort Suites West on your recent trip to Knoxville. We are pleased to read you enjoyed your visit with us, and that we were able to meet your goals! We hope to serve your lodging needs again the next time you come back to visit your family. Thank you again, for your business... More

Princeton, West Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The young lady working the front desk Sat and Sun was exceptional and very helpful with all requests. The rooms were clean. The biggest complaint: the amenities. The indoor pool was so cold no one would dare go in. The weight room was a joke......everything was "broken" except for a few free weights. The breakfast was OK but even one... More

Was this review helpful? Yes
ComfortKnoxWest, Manager at Comfort Suites, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I personally checked the indoor pool, fitness room and waffle maker in our breakfast area. All are in working order however do apologize if you... More

Muncie, Indiana
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to go to Knoxville for a few days to visit family. This hotel was close fo our family. Price was very reasonable, room was clean and area felt really safe. Breakfast was nice and adequate for our needs. Its a hotel breakfast. Lots of shopping and eating options in the area. I would definitely stay... More

Was this review helpful? Yes
ComfortKnoxWest, Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay at our hotel while traveling through Knoxville. We love to hear from our guests as it gives us an opportunity to share feedback with our team members. Thanks again for your kind comments! Have a wonderful day and we hope to see you again in... More

The Villages
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed the 29th of September, and this is definitely a Comfort Suite. Previous reviewer must have locations mixed up. The staff were pleasant and helpful. Pool and hot tub were indoor, clean, and folded towels available poolside. Room was clean and quiet. Nice large flatscreen with crisp picture. My side of King bed was lumpy and indented since that... More

Was this review helpful? Yes
ComfortKnoxWest, Manager at Comfort Suites, responded to this review

Thank you for letting other travelers know about your recent stay at our hotel. We are grateful you chose to stay at our hotel, and that you took the time to submit a review for us. Thank you for your kind words about our hotel. It would be our pleasure to serve your lodging needs again in the future. Kind... More

Fort Worth, TX
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very pleasant and comfortable stay at this Comfort Suites. Room was extra nice and everything was in tip-top shape. The warm breakfast was very good and we enjoyed it. This is what we've come to expect at Comfort Suites, very comfortable, friendly staff, very clean and at a fair price. We'll be back.

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

It is great to read you will be back! Thank you for taking the time to submit your review for our hotel, and for choosing to stay with us. We appreciate you letting others know about our clean, comfortable rooms, and our complimentary hot breakfast in the mornings. We look forward to seeing you the next time you are in... More

Greeneville, Tennessee
Top Contributor
58 reviews 58 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 16, 2014

My wife and I just got back from staying here and I was very pleased with it. It's a great location for shopping at Turkey Creek. Its just a minute away. There are tons of shops and restaurants nearby. If you are in town to go to Cotton Eyed Joe's, I would stay here as well. The room was very... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for letting other travelers know about your recent stay at our hotel. We are grateful you chose to stay at our hotel, and that you took the time to submit a review for us. We are just a minutes away from many restaurants, theatres, shops and greenways. Thank you for your kind words about our hotel. It would... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2014 via mobile

This was a great stop and it was everything all the reviews said it would be. We stayed here before driving the Devil's Triangle and Tail of the Dragon. The bed was comfortable and the staff warm and helpful. Everything was clean and the breakfast was one of the best. So many choices!

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

It is such a pleasure to read that you enjoyed your stay with us. Thank you for giving us a try after reading reviews, and then submitting your own for our hotel! We appreciate your kind words about our rooms, staff and our breakfast. We do hope you will return to see us again the next time you are in... More

Dillwyn, Virginia
Top Contributor
67 reviews 67 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 8, 2014

I just stayed at this location and the staff was very pleasant to work with. The location was just off the interstate and easy to get to. Using trip advisor there were many places to eat nearby. The room was large, quiet and clean. Breakfast area was nice also with the standard meal. I will stay at this location again... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We appreciate you taking the time to submit a review for us. There are many choices of hotels in our area, and we are pleased you chose to stay with us. I am sorry you had an issue with the Internet signal. If you experience a problem in the future, we do have a 24/7 support line that can help.... More

jackson,tn.
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 2, 2014

Easy access to all of the Knoxville attractions, and easy to get on and off of the interstate. Rooms are clean and comfortable. The beds are nice and you will sleep well here. The only complaint I have is that the breakfast area needs to be bigger, as it was very crowded. The food was good, just crowded. I will... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for choosing to stay at the Comfort Suites West, and for submitting a review about your stay. I am very happy to read you slept well during your stay. I apologize if our breakfast room was too crowded the morning of your stay. This doesn’t normally occur, however I am sorry it happened during your recent stay. We... More

Hagerstown
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2014

We rolled into this hotel about 8:30 at night, and it was a welcome sight. The hotel is very new, and we enjoyed our stay. The front desk attendant was not overly friendly upon arrival, but he was also pretty busy. We used a hotel book coupon which lowered our price significantly. We had a king suite on the third... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to submit a review for our hotel. We are happy to read you enjoyed your stay, and your hot breakfast in the morning. We appreciate your business. The hotel is very close to the Turkey Creek Shopping Center, and many great choices in restaurants. Thank you for letting other travelers know of our hotel... More

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Additional Information about Comfort Suites

Address: 811 N. Campbell Station Rd., Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
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Also Known As:
Comfort Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites

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