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Comfort Suites

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811 N. Campbell Station Rd., Knoxville, TN 37932
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186 Reviews from our TripAdvisor Community

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Traveler rating
    138
    40
    6
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    2
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66
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Virginia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stopped on Sunday night on our way home from a baseball tourn. The front desk staff was terrific. Helped us with parking. Very friendly and welcoming. Hotel itself smelled clean and was clean. Great rooms and beds. So thankful we happened upon it. Then, after we got an hour or so on our way home the next morning, I... More 

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Deltona, Florida
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel on our way from Mammoth Cave NP to the Great Smokey Mountains NP. We wanted to stay somewhere close to the Townsend entrance so we could visit the Cades Cove area of the park in the morning. Even thought this hotel was about an hour from that park entrance, it worked out... More 

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Tybee Island, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I rented two rooms for myself and my family. The rooms were clean well takin care of. The pool and hot tub were very nice. And breakfast was very good. I highly recommend this motel. The access off I 75 is easy there are plenty of places to eat nearby. I thoroughly enjoyed my stay

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San Jose, United States
Level Contributor
16 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I was able to pay a few bucks more and get a suite. Very large, well appointed, and comfortable. Staff is friendly and helpful. breakfast was standard but well presented and tasty I would recommend this as a good place to stay

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Havelock NC
Level Contributor
113 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 20, 2015

The desk clerk was very proficient in his job. Made sure we had directtoins to the room etc. The room was very clean and the layout was very nice. Thed beds were very comfortable and they even provided information about the sets of pillows on each bed . Would stop again if in that area.

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Ann Arbor, Michigan
Level Contributor
135 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 4, 2015

Our first stay here and we will always stay here when in Knoxville. The facility was fairly new and well kept. It is a very good value and the rooms have a nice décor with updated furniture designs. Close to many options and near restaurants. The beds were very comfortable with a choice of pillows. I would like them to... More 

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you so much for choosing to stay with us and for taking the time to post your review for us on tripadvisor.com. We are so happy to read that we will now be your hotel of choice in Knoxville! We do appreciate you letting other travelers know what to expect from our hotel Again, we thank you for your... More 

Chicago, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 14, 2015

My husband and I stayed here on a recent trip to Knoxville. The hotel is only 4 years old, but looks brand new. The property is very well maintained. Check-in was a breeze. The property is conveniently located off the highway, but there was no traffic noise. The rooms were updated and very clean. The couch wasn't the comfiest, but... More 

Was this review helpful? Yes 3
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for your kind words about our hotel; we are happy you found us to be a good value. Others who are traveling will find it helpful to know about our area, and how convenient we are to the interstate, without a problem of traffic noise. We do hope you will return to see us in the near future,... More 

Winchester, Indiana
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 28, 2015

Really nice and reasonably priced. It seemed nearly new. The odd thing. It was odd that nothing was quite right. The toilet seemed to not be completely tightened down. The mirror base was lose. The toilet paper dispenser was partly separated from the wall. But really - overall it is a good place to stay.

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We are pleased to see that you found our hotel to be really nice and a good value. There are many hotels in our area, and we thank you for choosing ours and for writing a review for us. I do apologize for the loose items in your bathroom, I will be sure to pass your feedback onto our maintenance... More 

Anniston, Alabama
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 27, 2015

Needing a one night stay close enough to downtown but not wanting to be in the morning crunch going home, I chose the Comfort Suites on the west edge of town after reading several good reviews. It was perfect! 15 minutes from downtown, at I40 exit 373, the room was spacious, clean, quiet and very reasonably priced. The breakfast was... More 

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for choosing the Comfort Suites West and for writing a review for us! We certainly are happy to read that we were the right choice and that you would choose us again. We appreciate you letting other travelers know about your experience with us. Again, we thank you for your business and your review. It will be our... More 

Winston Salem, North Carolina
Level Contributor
304 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed March 21, 2015

This Comfort Suites looks fairly new (not sure how old) but it is clean and modern. We had the 2 queens suite and the beds were outstanding while the room was spacious with a partial divider and a 2 person sofa. Big work desk and chair. Coffee table in front of sofa. Plenty of outlets. Microwave and mini-fridge. Small flat... More 

Was this review helpful? Yes 2
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel on tripadvisor.com. We are delighted you would recommend us to other travelers. We appreciate you letting them know about our value and our location. It would be our pleasure to serve your lodging needs if you travel to our area again. Sincerely, Valori Smith More 

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