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Comfort Suites

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811 N. Campbell Station Rd., Knoxville, TN 37932
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1 room 1 guest
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192 Reviews from our TripAdvisor Community

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Traveler rating
    141
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (59)
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Punta Gorda, Florida
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was about the nicest Comfort Inn I've stayed in in many ways. The staff, lobby, rooms, parking lot were all first class. The beds were comfortable and I like the option of either a soft or firm pillow. Two things that could really use improvement though are the Internet Service which was very poor and the water pressure. Expecting... More 

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Spring Hill, Florida
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was helpful. The suite we were in was very nice. The only short coming was a hole in the over stuffed couch arm and the carpeting was in need of a good shampooing. For the most part the hotel was clean and the morning breakfast was very nice. You could tell the hotel was used hard and that the... More 

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Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

At this hotel I found a Friendly staff, spacious clean rooms, and a delicious hot breakfast (included with stay) The hotel had an indoor pool and hot tub, and an onsite fitness center, but also offered a day pass to work out at the Golds gym not far away. Located right off of interstate 40, Convenient to tons of restaurants,... More 

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Cleveland, Tennessee
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 26, 2015

We booked a stay based on reviews we had read. It was a stopover on our way home. The clerk was friendly. Our room was spacious and very clean. The separate living area served well for morning coffee and reading the Sunday paper. The breakfast was hot and very tasty. Our only minor issue was the bathroom door didn't close... More 

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Powder Springs, Georgia, United States
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed July 21, 2015

This is the first time I stayed at this hotel and chose it because it had an exceptional rating. I didn't find it exceptional. My handicap room was on the third floor half way down the hall from the elevator. Very inconvenient for me to lug my "stuff" from the car. I couldn't get the air conditioning regulated. It was... More 

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ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for your recent visit at our hotel and for posting a review. I do apologize that you were disappointed in your stay at our hotel. The problem you experienced with our hot bar is no more acceptable to us than it was to you; we do truly appreciate your feedback. I can assure you that this problem will... More 

South Bend, Indiana
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 19, 2015

We stopped here traveling from Indiana to the east coast. I was pleasantly surprised by this hotel in $$ and appearance! The front desk attendant was so kind and helpful with us. When we got to our room, for the money you spend per night I was totally "WOWed" by this room. There is a gathering room with French doors... More 

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for your encouraging words! We are so happy to read that you were “Wowed” by our rooms and their value. It is wonderful to have one of our guests mention the helpfulness of our staff and our hospitality. We look forward to seeing you the next time you are in Knoxville! Again, thank you for your business and... More 

Virginia
2 reviews
5 of 5 stars Reviewed July 4, 2015 via mobile

We stopped on Sunday night on our way home from a baseball tourn. The front desk staff was terrific. Helped us with parking. Very friendly and welcoming. Hotel itself smelled clean and was clean. Great rooms and beds. So thankful we happened upon it. Then, after we got an hour or so on our way home the next morning, I... More 

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We are so thankful you happened upon us too! Thank you for your kind words about our staff and our rooms, your positive feedback means so much to us all. Our staff is happy to send items left behind back to our guests; it’s great to see they arrived so quickly. Again, we want to let you know how much... More 

Deltona, Florida
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed June 28, 2015

My wife and I stayed at this hotel on our way from Mammoth Cave NP to the Great Smokey Mountains NP. We wanted to stay somewhere close to the Townsend entrance so we could visit the Cades Cove area of the park in the morning. Even thought this hotel was about an hour from that park entrance, it worked out... More 

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for choosing to stay with us during your recent visit to the Smoky Mountains. We appreciate your business and your willingness to submit a review for our hotel. While we are certainly happy to read that you enjoyed your room, we are disappointed that you did not have a better breakfast experience. The problem you experienced is no... More 

Tybee Island, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2015

I rented two rooms for myself and my family. The rooms were clean well takin care of. The pool and hot tub were very nice. And breakfast was very good. I highly recommend this motel. The access off I 75 is easy there are plenty of places to eat nearby. I thoroughly enjoyed my stay

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for choosing to stay at the Comfort Suites West! It is a pleasure to read that you “thoroughly enjoyed your stay”, that is our goal for all our guests! We appreciate you taking the time to submit your review, and for your positive feedback on your stay with us. Thank you for letting other travelers know what to... More 

San Jose, United States
Level Contributor
24 reviews
12 hotel reviews
5 of 5 stars Reviewed June 6, 2015

I was able to pay a few bucks more and get a suite. Very large, well appointed, and comfortable. Staff is friendly and helpful. breakfast was standard but well presented and tasty I would recommend this as a good place to stay

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for recommending our hotel to other travelers! We truly appreciate you taking the time to submit this review for us and for choosing to stay at the Comfort Suites West. We are pleased to read that you enjoyed the comfort of our large rooms, and found our staff to be friendly and helpful. We do hope to see... More 

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