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All 88 Knoxville hotels

Comfort Suites

2.5 of 5 Hotel   |   811 N. Campbell Station Rd., Knoxville, TN 37932
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96%
Ranked #5 of 88 Hotels in Knoxville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
boaty33 Greeneville, Tennessee
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162 reviews from our community

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    122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greeneville, Tennessee
Top Contributor
56 reviews 56 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I just got back from staying here and I was very pleased with it. It's a great location for shopping at Turkey Creek. Its just a minute away. There are tons of shops and restaurants nearby. If you are in town to go to Cotton Eyed Joe's, I would stay here as well. The room was very... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for letting other travelers know about your recent stay at our hotel. We are grateful you chose to stay at our hotel, and that you took the time to submit a review for us. We are just a minutes away from many restaurants, theatres, shops and greenways. Thank you for your kind words about our hotel. It would... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This was a great stop and it was everything all the reviews said it would be. We stayed here before driving the Devil's Triangle and Tail of the Dragon. The bed was comfortable and the staff warm and helpful. Everything was clean and the breakfast was one of the best. So many choices!

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

It is such a pleasure to read that you enjoyed your stay with us. Thank you for giving us a try after reading reviews, and then submitting your own for our hotel! We appreciate your kind words about our rooms, staff and our breakfast. We do hope you will return to see us again the next time you are in... More

Dillwyn, Virginia
Top Contributor
67 reviews 67 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just stayed at this location and the staff was very pleasant to work with. The location was just off the interstate and easy to get to. Using trip advisor there were many places to eat nearby. The room was large, quiet and clean. Breakfast area was nice also with the standard meal. I will stay at this location again... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We appreciate you taking the time to submit a review for us. There are many choices of hotels in our area, and we are pleased you chose to stay with us. I am sorry you had an issue with the Internet signal. If you experience a problem in the future, we do have a 24/7 support line that can help.... More

jackson,tn.
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy access to all of the Knoxville attractions, and easy to get on and off of the interstate. Rooms are clean and comfortable. The beds are nice and you will sleep well here. The only complaint I have is that the breakfast area needs to be bigger, as it was very crowded. The food was good, just crowded. I will... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for choosing to stay at the Comfort Suites West, and for submitting a review about your stay. I am very happy to read you slept well during your stay. I apologize if our breakfast room was too crowded the morning of your stay. This doesn’t normally occur, however I am sorry it happened during your recent stay. We... More

Hagerstown
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We rolled into this hotel about 8:30 at night, and it was a welcome sight. The hotel is very new, and we enjoyed our stay. The front desk attendant was not overly friendly upon arrival, but he was also pretty busy. We used a hotel book coupon which lowered our price significantly. We had a king suite on the third... More

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to submit a review for our hotel. We are happy to read you enjoyed your stay, and your hot breakfast in the morning. We appreciate your business. The hotel is very close to the Turkey Creek Shopping Center, and many great choices in restaurants. Thank you for letting other travelers know of our hotel... More

Top Contributor
52 reviews 52 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The front desk at Comfort Suites in Knoxville, TN knows how to greet guests upon arrival. They are the ultimate in friendly, professional service. The suites are very roomy and clean. The hotel just smells clean! The hotel is inviting in all aspects and is located in a very safe and secure area. Highly recommend!

Was this review helpful? Yes 1
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We certainly appreciate you “Highly” recommending our hotel! Thank you for your encouraging words and for submitting a review for our hotel. We know you have many choices in hotels in our area, and we are so pleased you chose to stay with us. We do hope you will return to see us again when traveling to Knoxville. Kind Regards,... More

Tuscaloosa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed August 14, 2014

Room was pleasant enough and value for your dollar was good. Breakfast was basic but adequate. Friendly staff, clean room and lobbies. Bed was very uncomfortable, I would probably choose a different place in the future because the bed makes or breaks the stay.

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for reviewing our hotel. I am very pleased to read that you found our hotel to be pleasant and a good value. We appreciate you making note of our friendly staff and the cleanliness of our hotel. It is, however, disappointing to read that you did not find the Simmons Beauty Rest pillowtop mattress to be to your... More

Corpus Christi, TX
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2014

Easy travel to University of Tennessee and the downtown area of Knoxville. Rooms are in good condition and clean.The motel is very clean,has free continental breakfast,workout room, wi-fi,very friendly staff,pool,and beautiful suites. During football season this motel is always busy and you need to make reservations in advance. They also have shuttle service to UT games when the Vols are... More

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

This is the Tripadvisor page for the Comfort Suites West. Our hotel is on Campbell Station Rd., if you were trying to write a review for Comfort Suites North you would need the Central Ave. location. Thank you, Valori Smith More

Findlay, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 6, 2014

Everything about this hotel was very similar to a $150 - $200 hotel. This included the decor, size of the room, cleanliness, staff friendliness, breakfast, and especially the value. I've traveled a great deal for my work and have always stayed in much more expensive places, but this hotel can match and even exceed all of them. There were four... More

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review! We certainly appreciate your kind words about our hotel and staff. It is always great to hear our guests found a true value by staying with us at the Comfort Suites West. We do hope you will return again to see us in the future. Again, we thank you for your business and your... More

Augusta, Georgia
2 reviews
5 of 5 stars Reviewed August 6, 2014

The location was easy to find off Rt. 40. I noticed that an indicator arrow in the elevator had been damaged; it was promptly repaired. Cheerful staff and clean throughout. Spacious room and comfy beds. We have family in area; we'll come back.

Was this review helpful? Yes
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for submitting a review for us! We are happy to see you will be coming back to stay with us the next time you visit your family. We are grateful you chose to stay at our hotel and we hope to see you soon. Best Regards, Valori Smith More

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Additional Information about Comfort Suites

Address: 811 N. Campbell Station Rd., Knoxville, TN 37932
Phone Number:
Location: United States > Tennessee > Knoxville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
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Also Known As:
Comfort Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites

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