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Comfort Suites

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811 N. Campbell Station Rd., Knoxville, TN 37932
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212 Reviews from our TripAdvisor Community

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Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here on a business trip. The people at the front desk were very friendly and accommodating. The hotel was clean and the beds were extremely comfortable. I would definitely stay here again when I'm in the area.

Helpful?
Thank James M
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My cousin came from Michigan to Knoxville for her granddaughter's white coat ceremony at UTC Nurses school. We drove from Chattanooga to meet them and spend time together. Hotel very clean. Clerks at front desk were extremely helpful and friendly. We had a wonderful time here

Helpful?
Thank Retiredgrammy
Otsego, Michigan
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on our way to Florida. A bright, cheerful, and very clean establishment that was quite reasonably priced. The staff that we encountered were very nice and helpful. The bed was comfy. The bathroom had absolutely no built up dirt in the floor corners which is something I often see. The breakfast bar had a very nice assortment... More 

Helpful?
Thank JR1224
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Very nice accommodations conveniently located at Turkey Creek shopping area of Knoxville. Very good value for the price. Staff extremely helpful. Stayed here one night while Christmas shopping in the Knoxville area. Would highly recommend.

Helpful?
Thank Mary Ellen H
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for choosing the Comfort Suites West for your Christmas shopping fun. It is great to see that you found the value of our hotel to be very good, and we certainly appreciate you taking the time to recommend us to other travelers by submitting your review. It would be our pleasure to serve your lodging needs the next... More 

Reynoldsburg, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice location, right off I 75/40 near Knoxville, TN. Front desk personnel is disinterested in his job. All he ever said at every request was "enjoy your stay". Mr. Personality he was not. We had asked for a room away from the freeway and had to ask for a room change. Although he said the regular rooms that are located... More 

Helpful?
Thank Mobevans3064
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for your feedback on this matter. I am sorry that we were unable to accommodate the room preference you requested. The king rooms on the backside of the building were completely sold out. The amount of cars in the parking lot is not really an indication of how many rooms on a certain side of the building might... More 

Michigan
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2016

Stayed on January 2 on the way home from Florida vacation. When we arrived Darryl at the front desk asked if our kids were going to go swimming and I asked for a room not facing highway that was quiet. He gave us the perfect room on the first floor down the hall from the pool. My husband and kids... More 

Helpful?
Thank Traveler19204
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for such a nice review! It is always great to read a compliment about one of our employees; we appreciate you sharing your experience at our hotel with others. We are happy to see your family enjoyed their visit. We do hope you will come back to see us the next time you are in our area. Sincerely,... More 

Kalkaska, Michigan
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed January 2, 2016 via mobile

I worked in the hotel industry for ten years. So I tend to be picky. This hotel is beautiful! Clean. Great breakfast. Easy location for on and off the expressway, but quiet. Definitely going on our list of places to stay! You will NOT be disappointed!

Helpful?
Thank mrswally2015
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for the great compliments; they are truly appreciated, especially from someone who has been in the industry! We are happy to read we have been added to your list. It will be a pleasure to see you again. Sincerely, Valori Smith More 

Glen Carbon, Illinois
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

Was pleasantly surprised. All the rooms here are suites. Rooms were very clean and roomy. Staff pleasant and helpful. We go to Asheville frequently and stay over in Knoxville. This is a keeper. A nice variety for breakfast. Close to restaurants also

Helpful?
Thank nmmolly2015
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We are so happy to see that you enjoyed your stay with us, and that you will be coming back. Thank you for letting others know about our clean and spacious rooms, our hot breakfast bar and our staff. We look forward to your next trip through Knoxville! Sincerely, Valori Smith More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 12, 2015 via mobile

I was passing through Knoxville recently. Chose this wonderful hotel and it was clean and very well equipped in the room. The clerk was peasant and the breakfast in the morning was great. Overall very good experience. I would highly recommend it!!!

Helpful?
Thank Willy G
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

Thank you for highly recommending us to other Tripadvisor readers. It is always a pleasure to read the word “wonderful” next to our hotel. We truly appreciate you choosing our hotel while passing through the area, and for writing a review of your stay. We hope to see you again soon. Sincerely, Valori Smith More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015 via mobile

Modern, clean and well-equipped. Helpful staff. Room was sparkling clean with excellent mattress quality, and quiet HVAC. Internet signal was generally strong and speed was as expected. Room was very quiet for sleeping – little noise between rooms. I'd stay here again anytime.

Helpful?
Thank David W
ComfortKnoxWest, General Manager at Comfort Suites, responded to this review

We are so pleased to read that you would stay with us again and that you enjoyed your stay at the Comfort Suites West! Thank you for taking the time to review our hotel and for your kind words. We look forward to seeing you the next time your travels bring you to Knoxville. Sincerely, Valori Smith More 

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