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Courtyard by Marriott Knoxville Cedar Bluff

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216 Langley Place, Knoxville, TN 37922
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1 room 1 guest
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Courtyard by Marriott Knoxville Cedar Bluff
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84 Reviews from our TripAdvisor Community

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Traveler rating
    30
    15
    21
    9
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel. The only problem I had was that the hotel was very stingy on the soap and towels they provided. The staff was good. Plenty of restaurants near by. There is not a lot of parking. The bed was firm and confortable.

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Chattanooga, Tennessee
Level Contributor
19 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

My fiancé and I stopped in with our two sons for a quick stay on the way back to Chattanooga from Sevierville. The room was spacious and clean. The bed was fantastic. Shawn checked us in late the night before and was very friendly and helpful. We will definitely be making a return trip next time we pass through.

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Fairfax, Virginia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 18, 2015

While the hotel is obviously dated there are some upgrades but more are needed. The main issue I had was the constant road noise of the freeway right next to hotel. I kept the AC going all night just to try and drown out some of the noise.

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knoxvillecourtyard, Manager at Courtyard by Marriott Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am very sorry you experienced noise from the interstate, We make great efforts to keep those issues from our guest but not always successful. I will be sharing your comments regarding the A/C unit with my engineers so that we can ensure that is not longer an... More 

Nashville
Level Contributor
251 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed May 20, 2015

Got the new outdoor firepit...very nice place to have coffee or cocktail in the afternoon or morning..room are good ..really nice courtyard..will go back..plus the dinner is nice for morning...parking is good..get a room away from interstate much better...

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed April 2, 2015

This is my fourth stay at this Marriott and I have always been happy with my experience. Close to the interstate, easy to access without any of the road noise, with friendly staff that seem to like their jobs. If you are looking for a spot to grab a bite, there is a wide range of restaurants close by, with... More 

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Pittsburgh, Pennsylvania
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed February 25, 2015

I like to start with the positive and that is the front desk staff. They were friendly and welcoming. It took about one minute for my check in and another staff member offered to loan me their own snow scraper to scrape the snow from my rental car. The negative is that the bathroom in my room was in poor... More 

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knoxvillecourtyard, Manager at Courtyard by Marriott Knoxville Cedar Bluff, responded to this review

Dear Guest, This was a very disappointing review of our hotel, and one that we will take very seriously. I will most certainly look into each of the points that you have made regarding the bathrooms, and will be speaking with our executive housekeeper to insure this does not happen again. We are looking forward to room renovations in the... More 

Nashville, Tennessee
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 23, 2015

I stayed at this hotel several times during job trips. The lobby is nice and modern, but the rooms are older. I stayed in three different rooms and all of them had different levels of musty smell. On my last stay the room was very musty and I decided to not stay at this hotel for the rest of my... More 

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knoxvillecourtyard, Manager at Courtyard by Marriott Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for your comments. We apologize for not meeting your expectations. As a rule, our housekeeping department is extremely diligent in making sure that our guest rooms are absolutely clean and fresh. I will review your comments with our executive housekeeper, and reinforce our policies regarding room cleanliness and attention to detail. Our hotel is up for... More 

Knoxville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 22, 2015

My wife and I stayed there 2/21/2015 They placed us in a room directly below a room with small children which ran wild till after midnight and was up at 5:30 AM running around the room. As a result, we were unable to get very much sleep. We will NEVER stay at a Marriott Hotel again, because if your management... More 

Was this review helpful? Yes
knoxvillecourtyard, Manager at Courtyard by Marriott Knoxville Cedar Bluff, responded to this review

Dear Sam, Thank you for your recent review of our property. I apologize that you experienced the noise from the room above you. We make great efforts to try and keep those issues from making their way onto our property, but we are not always successful.I will most certainly look into each of the points that you have made, and... More 

Oak Ridge, Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

This is an "Orphans of the Storm" story. During the recent winter storm in Knoxville, a lot of us who work at the Jewelry Television Call Center in the same neighborhood as the Courtyard by Marriott, would not be able to get home. A couple of our Supervisors called some of the nearby hotels. One after another hotel either wouldn't... More 

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knoxvillecourtyard, Manager at Courtyard by Marriott Knoxville Cedar Bluff, responded to this review

Dear Cheri, I was so happy to read such a raving review on your stay. We really appreciate your positive comments concerning our amenities, food service and staff friendliness. These are all critical components to a positive guest experience. We look forward to have you as our guest again in the near future. Miranda Valdez Assistant General Manager miranda.valdez@marriott.com More 

Nashville, Tennessee
Level Contributor
353 reviews
272 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed January 27, 2015

Great service, nice lobby, strong internet. No issues staying here. But vs. the Fairfield in Farragut (brand new and really nice) and other Courtyards....this one is so....1995. The rooms are....as they originally were. Whereas many Courtyards have updated, other than the first floor (gym, bistro), this one hasn't. Also, the gym needs a bike. The hotel is easy to get... More 

Was this review helpful? Yes
knoxvillecourtyard, Manager at Courtyard by Marriott Knoxville Cedar Bluff, responded to this review

Dear Guest, Thank you for letting us know that we are on the right track, in terms of providing a positive guest experience. We are very excited about our upcoming room renovation in 2015 and hope to have another opportunity to have you as our guest in our updated hotel. I want you to know that we truly appreciate your... More 

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