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BEST WESTERN Harpeth Inn

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116 Luyben Hills Road, Kingston Springs, TN 37082
Best prices for: 1 room 1 guest
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BEST WESTERN Harpeth Inn
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BEST WESTERN Harpeth Inn
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BEST WESTERN Harpeth Inn
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58 reviews from our community

Traveler rating
    16
    15
    12
    9
    6
See reviews for
25
8
7
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (18)
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Randleman, North Carolina
Top Contributor
79 reviews 79 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here before and don't remember it costing this much! for the cost of the room and what you get it is not worth it. the floors were dirty and no trash bags in room. the water made all kinds of noises when you flushed toilet especially. not sure I want to come back this time.

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Buffalo, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel was okay. The lobby had a strange smell. The room was good except for staples left on floor after remodeling which punctured my granddaughters foot. The bed was comfortable. The area seemed like an area I wouldn't want to walk around alone at night. The bathroom was clean and towels were fine. The bedding was fine. The tv... More 

Review collected in partnership with Best Western

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Top Contributor
140 reviews 140 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'll start by saying that everything in Nashville was booked the night of our stay besides this place. We booked this motel on Expedia knowing that you always take a risk by not booking direct, but we've always had good luck, until this motel. I didn't realize that this Best Western only had exterior entrances to the rooms something I... More 

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Travelers are raving about these Kingston Springs hotels

Lafayette, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The front desk was not attended. Each time that we went to the front no one was available. Had wait for them to come from the back 5 to 10 minutes. Hotel very run down and in need of being up dated and an overall cleaning. They did not have anyone in breakfast area in the morning. The fruit basket... More 

Review collected in partnership with Best Western

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Roanoke, United States
2 reviews
3 of 5 stars Reviewed March 9, 2015

Upon checking in we were given our room number which was on the 2nd floor. Once we climbed the very icy, slick stairs we found that the room we were assigned hadn't been cleaned. It had dirty linens and trash everywhere. I called the front desk and she assigned us another room. When we gathered our things and went to... More 

Review collected in partnership with Best Western

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Northport, Alabama, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2015

The hotel staff was very nice. We requested a non smoking room but the room smelled of cigarette smoke and kind of stale. I think they just spray a lot of air freshener and call it non smoking. The breakfast was a full blown breakfast with sausage, eggs, gravy and the usual cereal etc. Room was clean,

Review collected in partnership with Best Western

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United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed October 18, 2014

Room furniture was beat up and broken. Bed was uncomfortable. Breakfast was very good and fresh. Had plenty of towels and the room was clean. good location off the highway. This motel would not be my first choice but if I had to it would do.

Review collected in partnership with Best Western

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Tucker, United States
1 review
1 of 5 stars Reviewed September 12, 2014

I went on their website and booked one room for 2 guests for 9/27 on Friday 9/5. On Mon. 9/8 I get a survey asking for feedback for my stay. Their website had booked me for 1 guest on Sat. 9/6. I called immediately and said there was a mistake. I was told they couldn't get to my reservation, and... More 

Review collected in partnership with Best Western

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Dabored, Manager at BEST WESTERN Harpeth Inn, responded to this review

Hello Lucy N. Thank you for reviewing your experience with Best Western's website reservations. For your reservation that was made for Saturday Sept. 6th 2014 the room was charged that night (not Tuesday Sept. 9th as you have stated) as a 'no-show' as we held the room in accordance with our reservations policy. We were promptly notified on Monday Sept.... More 

Jackson
Top Contributor
306 reviews 306 reviews
103 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed August 20, 2014

Stayed for one short night to keep from having to drive at 3:00 AM. Nothing really wrong with the hotel. No elevator and the room was nice. A/C was not on when I arrived so I had to wait for the room to cool off. Bed was comfortable and after the room cooled off I got a good nights sleep.... More 

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Marion, Arkansas
1 review
2 of 5 stars Reviewed August 6, 2014

I stayed for one night on 8/5/2014 and I will never stay again! I would not recommend this place to anyone! I paid $91.00 to stay in a room with cockroaches and a light switch that worked when it wanted to in the bathroom.....bugs need to be exterminated.....and the wiring does need to be checked because as I see it... More 

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Dabored, Manager at BEST WESTERN Harpeth Inn, responded to this review

Dear Doris H Thank you for reviewing your recent experience at our establishment, we value the quality of stay our customers have and on the behalf of the staff here we would like to apologize for not meeting your expectations. Please feel free to contact us at (615)952-3961 ext. 0 if there is any further questions/concerns we can help you... More 

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