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Americourt Hotel & Conference Center

1900 American Way, Kingsport, TN 37660
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Americourt Hotel & Conference Center
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Ranked #17 of 18 Hotels in Kingsport
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19 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 6 days ago NEW

We booked this room for the NASCAR race in Bristol. They charged us $240 for one night. The room was absolutely disgusting. There were bugs in the bathroom, the room reeked of cigarettes and alcohol. The springs were coming out of the bed and there were 4 very small pillows on the bed. The phone - that they told us... More 

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Rockford, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here for the bristol race. Check in was quick an easy an we even got a goodie bag with snacks, info and directions to the track from the hotel. Room was a bit outdated but it was clean and smelled nice! Staff was very pleasant from the maids to the maintenance man. Breakfast was so good I couldn't... More 

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Pensacola, Florida
2 reviews
1 of 5 stars Reviewed 1 week ago

Mold on the wall beside the bed, rust around the door interior, toothpaste spit on the sink faucet and mirror, holes in the walls, beds as hard as plywood. Plastic zippered covers on the mattresses which is probably hiding stains, cigarette burn holes in the bedspread. Stayed there just long enough to take pictures. Thank goodness no argument about getting... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 30, 2014

I have never seen such a filthy hotel. There was black mold in the bathroom and my non-smoking room smelled so badly of smoke that I had to request another room. Two rooms later and I was just as disgusted. I was able to receive a full refund and the people working were very nice. Do yourself a favor and... More 

Was this review helpful? Yes 3
Henrietta, New York, United States
1 review
1 of 5 stars Reviewed September 5, 2014

We arrived and the room was filthy. There was mold in the bathroom and main room, the furniture had multiple old stains on them and there were cobwebs everywhere. When we went to the desk to complain and the Manager on Duty said I know and said she would refund part of our money. She refused to give us a... More 

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1 review
1 of 5 stars Reviewed August 24, 2014

This was the most disgusting hotel I hsve ever stayed I complained twice to have our room cleaned. Nohing was touched. Pubic hair on the bathrom floor, throw up on the floor and over ran with cockroaches. We would of left early, but were at the mercy of this hotel. Because of Bristol weekend and no available hotels for a... More 

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Beckley, West Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2014

We came here for a late honeymoon and a getaway for me and my husband and of course our fur baby! Needless to say I got all excited when I seen the pictures on the internet and that is why I chose this place! When I got here it was nothing like the pictures the rooms are very outdated there... More 

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Hazlet, New Jersey
2 reviews
3 of 5 stars Reviewed October 6, 2013

We stayed here the first week of October, 2013.The worst thing that happened to us was that our request for a call in the morning was not carried out. Luckily, we had our own backup clock (the one in the room was not working, and had loose parts rattling around in it) so we could make our flight on time.... More 

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Senior Contributor
24 reviews 24 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 15, 2013 via mobile

The only thing going for this hotel is it is off the road. Nothing works in room. Cigarette butts everywhere outside with other rubbish. Breakfast you just don't want to go there...disgusting. The whole place was just one you want to forget

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Kingsport, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

With a large event (over 100 attendees), we found the customer service to be outstanding! Eager to please and willing to help in any way we needed, our event was very successful. I highly recommended Americourt for special events! Plenty of parking, located easy to find off of main roads, and plenty of seating.

Was this review helpful? Yes 1
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