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Colonial Inn

4234 Fort Henry Drive, I-81 Highway 36 @ Exit 59, Kingsport, TN 37663
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Colonial Inn
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Colonial Inn
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39 reviews from our community

Traveler rating
    3
    10
    6
    6
    14
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8
12
6
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (13)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (9)
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West Virginia
1 review
2 of 5 stars Reviewed April 15, 2015

Room was dirty. Stains on the carpet, phone was dirty, dust, bathroom in poor condition. Will not stay here again. Poor condition. Front desk gentlemen was friendly and helpful, rooms clearly need improvement.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

The fitness center was the reason I chose this hotel and when we got there the clerk informed us that it was out of order and being remodeled. It was frustrating to me, but I was happy that the guy didn't lie to me to get me to stay there like other hotels have done. The rooms were very clean... More 

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1 review
1 of 5 stars Reviewed February 13, 2015

My room was clearly not cleaned other than the bed being made before I checked in. The gentleman at the front desk was friendly and I was having a decent experience before I entered my room. The room not only needs to be cleaned but needs some improvements.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 30, 2015

When i first walked up there was puke out front the door then the man at the counter gave me a awful look cause I walked in with a Black Person i believe and then refused our room the guy at the counter smelled of alcohol ill never try to stay at a colonial inn again

Was this review helpful? Yes 1
Westbrook, CT
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

Stopped on a rainy night - it was a mistake. Housekeeping was not up to par. Lamp without a light bulb, TV not connected, no drawer pulls on the dresser. The final straw was in the morning the coffee maker pot was missing.

Was this review helpful? Yes 1
Topsham
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

I stayed here during the Storytelling Festival in Jonesborough. Clean. Comfortable beds. The usual motel breakfast. The towels could be a bit more "generous", but I will stay there for the 2015 Festival.

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Perdido Key, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 27, 2014

We had initially booked our stay after seeing an ad on Priceline.com. Upon further investigation I noticed they had not flexed their rates up to reflect the event in the area like the other hotels had done. So I booked it at the EXTREMELY low rate of $77 per night and at first I was worried they may want to... More 

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Kingsport, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014 via mobile

I'm not usually very picky about where we stay. This hotel was cheap and close to the family we were visiting. Colonial Heights is also usually a very nice area. But this hotel was a huge mistake. It was dirty. There were spiders in our bathroom and all the faucets were rusty and gross. The bed sheets didn't look clean... More 

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Charlottesville, Virginia
Top Contributor
58 reviews 58 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 5, 2014

OK, this is not the nicest hotel I've ever stayed in but I've paid more and got less. Disclaimer: It was late in the evening, I'd been driving all day and wanted a place near the interstate with a place to eat nearby. The Colonial Inn filled my simple requirements. Yes, I was lead to believe it was a Best... More 

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Queen Creek, Arizona
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 8, 2014

This hotel is advertised as Best Western Colonial Inn on Garmin, Google, etc. but it's far from a Best Western. I have never slept in such a pig sty in my life. I took pictures of urine stains on couch. The bedspread had blood and possibly urine stains on it....we threw it over on the couch. Neither my husband or... More 

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Amenities