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Sleep Inn & Suites

2.0 of 5
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200 Hospitality Place, Kingsport, TN 37663
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1 room 1 adult
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Sleep Inn & Suites
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Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 29, 2014

The location was perfect for us as we traveled through the eastern states. This Sleep Inn was quiet, our room was clean and bed was comfortable. The young man that checked us into the Inn was efficient, pleasant and friendly. Breakfast was good with everything we care to have for breakfast plus we enjoyed conversation with the lady helper. As... More 

Helpful?
Thank Railsback
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. I will be sure to let the entire staff know of your satisfaction with your stay. We hope you will come stay with us again. We look forward to seeing you again in the future. More 

Nashville, Tennessee
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 24, 2014 via mobile

Don't let the "Sleep Inn" brand on the hotel at I-81 and Airport Rd. between Kingsport and Blountville, TN (exit 63) fool you! This location just doesn't measure up to "Sleep Inn" standards. We attend the NASCAR race events in Bristol, TN and we've stayed at this Sleep Inn, two times a year, since the hotel was new about twelve... More 

Helpful?
3 Thank Camera-seven
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I apologize your stay was not satisfactory. We will be undergoing renovations starting in November, so the rooms will have a new look. Our new owner has already done some up dates to the building, including painting the outside and putting in new sliding doors to the front entry. He has already planned and has scheduled other updates during our... More 

Confluence, Pennsylvania
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed July 23, 2014

Sleep Inn is not the chain it once was and that's sad. This hotel claims to be "recently renovated." Not the room they gave me. The AC was rusty and very old. The shower and fan were full of mold. The carpet had seen better days and so had the filthy stuffed chair. The bed was ok for one night... More 

Helpful?
2 Thank RRGUY9
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

We apologize that we didn't meet your expectations. Our hotel has been partial renovated and we are completing the renovation in November. We don't mind when guests come to the desk and let us know when there is a problem so we can try to resolve the issue and satisfy the guest. I am not sure why the cookies weren't... More 

Bangor, PA
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 22, 2014

This dive was extremely overpriced! I knew as soon as we walked in that it was dirty but my husband was very tired and very cranky since we had been driving 13 hours. When I walked in the room, I thought about sleeping in my car but being it was July and hot I decided to wrap myself in my... More 

Helpful?
2 Thank Michele T
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I am sorry to hear you were not satisfied with your stay. Our rooms had a partial renovation about two years ago and that did include the bedding, so the blankets and duvets with the bed scarf are all the new style. We have a carpet cleaning crew already scheduled to clean all carpets this month, so we are taking... More 

Gray, Tennessee
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2014

The staff were the friendliest at any hotel I have ever stayed in. The hotel itself was clean. The beds were a little more firm than I like, but I guess that is a personal preference. It was quiet even though the hotel was nearly full. Breakfast was typical of a hotel that offers it. Waffles, sausage, eggs, cereal, etc.... More 

Helpful?
2 Thank Teresa D
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive comments about your stay. We appreciate your feedback and I will be sure to pass it on to the staff. We hope you will come and stay with us again. More 

Ashland, Ohio
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 29, 2014

I stay here every time I am in the Bristol area. The staff is friendly and the rooms are clean. The only real down side is the smoking rooms stink so bad that it comes out into the hall way and I could smell them in my room. The breakfast area was clean and well stocked too.

Helpful?
2 Thank Pat c
Jennifer S, Front Office Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive response. I am glad to hear our staff is friendly. I do apologize for the smoke smell. We are in the process of cleaning all our carpets and hope by the time you come back, that it will be completed. We look forward to seeing you again. More 

Asheville
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 28, 2014

We arrived at the hotel about two hours before check in time. The young lady at front desk was kind enough to allow us to check in early. We had paid in advance, so check in was a breeze. We are light sleepers and the room were were given was facing the interstate, however, the room was quiet, not once... More 

Helpful?
Thank redbeulah0
Jennifer S, Front Office Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out a survey. We greatly appreciate all your positive feedback. I am sorry that our staff fell short of your expectations. I will be sure to address this with them immediately. I hope you will give us another chance. We look forward to seeing you again in the future. More 

nashville, tn
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 14, 2014

We stay at a lot of Sleep Inn Suites. Find them to be newer and nicer than regular Sleep Inns. This one says Suites but the two rooms we were in were not. First room had a strong smoke smell moved to second room. Should have left but it was late and we were tried. Small room with carpet stains... More 

Helpful?
1 Thank kwalker
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

We will be doing another remodel around November, so the property will be updated. We hope you will come back and give us another try. More 

Bethlehem, Pennsylvania
Level Contributor
158 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 13, 2014

Stayed here on our way back to PA from Gulf Shores, AL. The property has been renovated and looks pretty nice. It is just a little back from the interstate, so it is quiet and no road noise. The bedding was OK, a little soft for my liking. There is no tub in the bathroom, just a shower--not a biggie.... More 

Helpful?
1 Thank 1976RN
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I appreciate you taking the time to comment on our hotel. We are taking your comments seriously and will take care of the issues. We hope to see you again in the future. More 

Harlingen, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 10, 2014 via mobile

Very nice property, this property has recently been renovated an a very nice job. For the price 70 dollars it's a real value, very clean, greak great breakfast, good service at check in desk. Well worth the stay in the area

Helpful?
3 Thank dgfaust
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank for taking the time to complete a survey. I will be sure to tell the staff about your wonderful comments. We hope to see you again in the future. More 

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