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Sleep Inn & Suites

2.0 of 5
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200 Hospitality Place, Kingsport, TN 37663
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Choice Privileges Points
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1 room 1 guest
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Ranked #6 of 18 Hotels in Kingsport
A recent review
4 of 5 stars reviewed 1 week ago
Rawls4link Virginia Beach, Virginia
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Virginia Beach, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Unfortunately I inadvertently booked a smoking vice non-smoking room - not the hotel's fault! Notwithstanding the subtle smell associated with smokers, the room was very nice although debris was noticed close to the walls and furniture (nothing major but there nevertheless). Arriving with a migraine, the roomy shower with awesome hot water flow was much appreciated! The staff was helpful... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to give feedback. I will be sure to forward your comments on to the entire staff. We are glad that you chose to stop and stay with us during your travels. We hope if you are in the area, you will stay with us again. More 

Inwood, West Virginia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during race weekend and yes I was able to use my reward points for this hotel. I had to wait the normal 30 day prior to check-in but took the chance and was it worth it. Not only was this hotel going to take my points during a race weekend - the room I got was outstanding!... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your wonderful comments about our hotel. We are glad to hear that your stay exceeded your expectations. Race weekend is always hard to get rooms and you managed to get a suite and use your points, so that was great. We do always try to recognize our Choice Privilege members. We appreciate you staying with us and... More 

Wilson, North Carolina
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was recently renovated and is very clean inside. Not usually the brand hotel I stay in, but there are not many choices in the area. I will have to say, if I was back in Kingsport again I would not hesitate to stay here again. Reasonable rates and very good service.

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. We are glad that you chose to stay at the Sleep Inn & Suites in Kingsport on your business trip. We are proud of our renovation and believe everything turned out great. We still are working on a few things, but hope to have it all done soon. We would love to have you... More 

Greensboro, North Carolina
Level Contributor
348 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Property is really run down. Towels thin (had to ask for more, and they made note to charge us if they didn't come back), rooms smelled of smoke, breakfast poor and internet was HORRIBLE. Outside door to hotel wouldn't shut. Window to first floor room wasn't closed at took an effort to get it closed. Will NOT be returning to... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

The property completed a full renovation in March 2015. I am sorry to hear you thought it was run down, but we do get a lot of positive comments on the work that was done. It is common practice to write down when extra towels are requested so that housekeeping knows how many towels to pull out of the room.... More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

The room was on the 3rd floor, all the way to the back......the farthest from the elevator. It was very small for 2 beds and they were hard to get in and out......the a/c worked well and the breakfast was good.

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback. We recently renovated and have had new beds put in. I am sorry that you felt the rooms were small. I guess with two double beds, it does make the room appear smaller. I apologize for any inconvenience this may have caused. We do hope you will return and stay with us again in the... More 

Asheville, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights. Our intention was to stay only 1 night but decided to use this hotel as home base because it is clean, recently renovated (new carpeting, recently painted interior, great showers) and close to downtown Kingsport, Bristol VA/TN. We notified the manager of a broken back side entrance door. This broken door is a major... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback. I have given a note on the back door to the owner, so we can check on the status of the door. I appreciate your concern and we are taking care of the situation. We do have staff on duty 24/7 and the walk the property as often as possible to ensure everything is secure.... More 

Tennessee
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 29, 2015

Stayed here a few times so far. I love that it offers smoking rooms. I also love the fact that smoking and non smoking rooms are divided by separate entry. It very much helps non smoking side smelling fresh and clean. Smoking side is very clean also but you can tell a difference. That doesn't bother me so it is... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

We are glad you chose the Sleep Inn & Suites during your business trip and are glad to hear that you have stayed with us before. Our suites are a huge hit with the guests that like that extra space. The renovation was a huge success and turned out wonderfully. Thank you for your positive feedback and we look forward... More 

Bowling Green, Kentucky
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

We stayed for eight nights at the Sleep Inn outside of Kingsport. The location is very convenient to all of the Tri-Cities, immediately off of I-81. The lobby and breakfast area are clean and airy, and the staff proved to be helpful throughout our stay. The room itself was a bit on the small side, but was updated and offered... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. We are glad to hear you enjoyed your stay. We hope you will stay with us again. More 

Philadelphia, Pennsylvania
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 3, 2015

After driving for 12 hours, this hotel was conveniently located right off of the highway so easy to get to. It was past 10:30pm when we stopped without a reservation and we were welcomed (along with our small dog) with a smile. The beds were comfortable, the room was clean and fine for three adults. The air conditioner worked beautifully.... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. Our entire staff works very hard to strive for guest satisfaction. We are glad you enjoyed your stay and hope you come back and stay with us again in the future. More 

Hamilton, Ohio
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 22, 2015

We stayed for two nights at this hotel the room was clean and it had been renovated and was very nice and very comfortable. However the breakfast was nothing more than a continental breakfast and the room that had the "buffet" was so small we could not even get in to get near any of the food... let alone sit... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete a survey. We do offer a hot breakfast that includes sausage links, fried eggs, and waffles, along with a variety of other things. We do have additional sitting in our meeting room for times that we are busy. I do hope you will come and stay with us again. More 

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