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All 18 Kingsport hotels

Sleep Inn & Suites

200 Hospitality Place, Kingsport, TN 37663
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70%
Ranked #7 of 18 hotels in Kingsport
A recent review
5 of 5 stars Reviewed June 15, 2014
Teresa D Disputanta, Virginia
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  • Reviews (62)
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62 people have reviewed this hotel

Traveler rating
    20
    24
    11
    4
    3
See reviews for
11
22
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Confluence, Pennsylvania
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Sleep Inn is not the chain it once was and that's sad. This hotel claims to be "recently renovated." Not the room they gave me. The AC was rusty and very old. The shower and fan were full of mold. The carpet had seen better days and so had the filthy stuffed chair. The bed was ok for one night... More

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

We apologize that we didn't meet your expectations. Our hotel has been partial renovated and we are completing the renovation in November. We don't mind when guests come to the desk and let us know when there is a problem so we can try to resolve the issue and satisfy the guest. I am not sure why the cookies weren't... More

Bangor, PA
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This dive was extremely overpriced! I knew as soon as we walked in that it was dirty but my husband was very tired and very cranky since we had been driving 13 hours. When I walked in the room, I thought about sleeping in my car but being it was July and hot I decided to wrap myself in my... More

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I am sorry to hear you were not satisfied with your stay. Our rooms had a partial renovation about two years ago and that did include the bedding, so the blankets and duvets with the bed scarf are all the new style. We have a carpet cleaning crew already scheduled to clean all carpets this month, so we are taking... More

Disputanta, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

The staff were the friendliest at any hotel I have ever stayed in. The hotel itself was clean. The beds were a little more firm than I like, but I guess that is a personal preference. It was quiet even though the hotel was nearly full. Breakfast was typical of a hotel that offers it. Waffles, sausage, eggs, cereal, etc.... More

Was this review helpful? Yes 2
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive comments about your stay. We appreciate your feedback and I will be sure to pass it on to the staff. We hope you will come and stay with us again. More

Ashland, Ohio
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 29, 2014

I stay here every time I am in the Bristol area. The staff is friendly and the rooms are clean. The only real down side is the smoking rooms stink so bad that it comes out into the hall way and I could smell them in my room. The breakfast area was clean and well stocked too.

Was this review helpful? Yes 2
Jennifer S, Front Office Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive response. I am glad to hear our staff is friendly. I do apologize for the smoke smell. We are in the process of cleaning all our carpets and hope by the time you come back, that it will be completed. We look forward to seeing you again. More

Asheville
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 28, 2014

We arrived at the hotel about two hours before check in time. The young lady at front desk was kind enough to allow us to check in early. We had paid in advance, so check in was a breeze. We are light sleepers and the room were were given was facing the interstate, however, the room was quiet, not once... More

Was this review helpful? Yes
Jennifer S, Front Office Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out a survey. We greatly appreciate all your positive feedback. I am sorry that our staff fell short of your expectations. I will be sure to address this with them immediately. I hope you will give us another chance. We look forward to seeing you again in the future. More

nashville, tn
Top Contributor
76 reviews 76 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 14, 2014

We stay at a lot of Sleep Inn Suites. Find them to be newer and nicer than regular Sleep Inns. This one says Suites but the two rooms we were in were not. First room had a strong smoke smell moved to second room. Should have left but it was late and we were tried. Small room with carpet stains... More

Was this review helpful? Yes 1
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

We will be doing another remodel around November, so the property will be updated. We hope you will come back and give us another try. More

Bethlehem, Pennsylvania
Top Contributor
108 reviews 108 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 13, 2014

Stayed here on our way back to PA from Gulf Shores, AL. The property has been renovated and looks pretty nice. It is just a little back from the interstate, so it is quiet and no road noise. The bedding was OK, a little soft for my liking. There is no tub in the bathroom, just a shower--not a biggie.... More

Was this review helpful? Yes 1
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I appreciate you taking the time to comment on our hotel. We are taking your comments seriously and will take care of the issues. We hope to see you again in the future. More

Harlingen, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2014

Very nice property, this property has recently been renovated an a very nice job. For the price 70 dollars it's a real value, very clean, greak great breakfast, good service at check in desk. Well worth the stay in the area

Was this review helpful? Yes 3
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank for taking the time to complete a survey. I will be sure to tell the staff about your wonderful comments. We hope to see you again in the future. More

Rome, Georgia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2014

We stayed here a night because we were pulling our popup camper and it was about half way to our destination ...D.C. Lots of parking for large rigs and campers. Staff friendly, quite rooms, right off the interstate. There is a convince store and restuants close by. We did not take time to eat the breakfast but it looked good.

Was this review helpful? Yes 1
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to do a survey. We look forward to guest response, so we will know better how to serve you in the future. I hope you will be joining us again soon! More

Mission, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 20, 2013

We stayed at this hotel for one night on our way home after visiting family. The only complaint I had was that I had to wait about five minutes at check-in because no one was at the desk. I had just taken my phone out to call the hotel when someone finally came. After that everything was fine--the room was... More

Was this review helpful? Yes 2
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your stay with us. We appreciate you taking the time to fill out a survey. We will use this survey to better our service for future visits. Have a great day and hope to see you again. More

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Additional Information about Sleep Inn & Suites

Address: 200 Hospitality Place, Kingsport, TN 37663
Phone Number:
Location: United States > Tennessee > Kingsport
Price Range (Based on Average Rates): $
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Also Known As:
Sleep Inn Kingsport
Kingsport Sleep Inn

9 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Number of rooms
70

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