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Sleep Inn & Suites

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200 Hospitality Place, Kingsport, TN 37663
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Sleep Inn & Suites
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Ranked #6 of 18 Hotels in Kingsport
A recent review
3 of 5 stars reviewed 1 week ago
LktVa Farmington, New Mexico
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69 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Farmington, New Mexico
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here while passing through the area. This is an average hotel. Well lit parking lot with some trash - watch out if you are walking dogs. King room was ok. HVAC unit was so noisy it could not be run overnight so temperature control was an issue. Don't set your sights high for breakfast and you won't be... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I apologize that we didn't meet your expectations. We do repair any maintenance items that we become aware of, so it is important when guests tell us about them. We also provide a hot breakfast that has delicious sausage links, waffles, and eggs along with many other items. I hope you will give us another chance when you are back... More 

Manchester, Tennessee, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this motel for 4 nights during great snowstorm accommodations were wonderful signs everywhere said pardon our dust - but I never saw any.No issues great comfortable room and great price. Free cookies.

Was this review helpful? Yes 1
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. We are glad that you enjoyed your stay. We hope you will come back and stay with us again. We should be completely done with the remodel in a few day. More 

Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015 via mobile

On our way to Florida from the chilly North we stayed at Sleep Inn. A beautiful gem high on a hill away from traffic. Our kitties were made welcome as were we with genuine Southern charm and hospitality. Clean and comfortable with hot breakfast included. Perfect for us

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. I am glad to hear that your stay was pleasant. I will be sure to tell the entire staff of your positive remarks and score. We do strive to satisfy every guests and their pets. We hope you will stop in and stay with us again. More 

Dallas, Texas
Top Contributor
62 reviews 62 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 3, 2014

Looking for a place just for the night we saw the sign Sleep Inn it's off the highway and hidden from the street,so we checked in Mr Frye was very pleasant ,got a room on the second floor it had free Wi Fi which is a plus the beds were very very comfortable had a great night sleep indeed,they had... More 

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Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. I will let the entire staff know of satisfied stay. I will also be sure and let Mr. Frye know of his excellent work. We appreciate you staying with us and hope we will see you again in the future. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2014

Check in was easy. We got to our room walked in and room was kinda stuffy easily taken care of by turning on AC. Room was clean but could use some updates. The checkout was at 12noon which worked for us. The breakfast they offered wasn't the best could have been cause we got there later in the morning. I... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback. We are starting a renovation the beginning of November, which will update the look of the hotel. We look forward to seeing you again. More 

Dallas TX
Top Contributor
85 reviews 85 reviews
43 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 18, 2014

Our room was small, but nice. Check-in clerk was efficient and courteous. The breakfast offering was very generic - not a lot of choices. If you are traveling from the north, you might want to consider the location. It is nine miles south of Kingsport.

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to post a review. We are starting another renovation in November and we hope that you will choose to stay with us again in the future so you can see the many changes. Have a great day! More 

Senior Contributor
40 reviews 40 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 29, 2014

The location was perfect for us as we traveled through the eastern states. This Sleep Inn was quiet, our room was clean and bed was comfortable. The young man that checked us into the Inn was efficient, pleasant and friendly. Breakfast was good with everything we care to have for breakfast plus we enjoyed conversation with the lady helper. As... More 

Was this review helpful? Yes
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

Thank you for your positive feedback. I will be sure to let the entire staff know of your satisfaction with your stay. We hope you will come stay with us again. We look forward to seeing you again in the future. More 

Nashville, Tennessee
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 24, 2014

Don't let the "Sleep Inn" brand on the hotel at I-81 and Airport Rd. between Kingsport and Blountville, TN (exit 63) fool you! This location just doesn't measure up to "Sleep Inn" standards. We attend the NASCAR race events in Bristol, TN and we've stayed at this Sleep Inn, two times a year, since the hotel was new about twelve... More 

Was this review helpful? Yes 2
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I apologize your stay was not satisfactory. We will be undergoing renovations starting in November, so the rooms will have a new look. Our new owner has already done some up dates to the building, including painting the outside and putting in new sliding doors to the front entry. He has already planned and has scheduled other updates during our... More 

Confluence, Pennsylvania
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 23, 2014

Sleep Inn is not the chain it once was and that's sad. This hotel claims to be "recently renovated." Not the room they gave me. The AC was rusty and very old. The shower and fan were full of mold. The carpet had seen better days and so had the filthy stuffed chair. The bed was ok for one night... More 

Was this review helpful? Yes 2
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

We apologize that we didn't meet your expectations. Our hotel has been partial renovated and we are completing the renovation in November. We don't mind when guests come to the desk and let us know when there is a problem so we can try to resolve the issue and satisfy the guest. I am not sure why the cookies weren't... More 

Bangor, PA
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 22, 2014

This dive was extremely overpriced! I knew as soon as we walked in that it was dirty but my husband was very tired and very cranky since we had been driving 13 hours. When I walked in the room, I thought about sleeping in my car but being it was July and hot I decided to wrap myself in my... More 

Was this review helpful? Yes 2
Jennifer S, Manager at Sleep Inn & Suites, responded to this review

I am sorry to hear you were not satisfied with your stay. Our rooms had a partial renovation about two years ago and that did include the bedding, so the blankets and duvets with the bed scarf are all the new style. We have a carpet cleaning crew already scheduled to clean all carpets this month, so we are taking... More 

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