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Holiday Inn Johnson City

3.0 of 5 101 West Springbrook Drive, Johnson City, TN 37604
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Holiday Inn Johnson City
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Holiday Inn Johnson City
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121 reviews from our community

Traveler rating
    21
    33
    23
    25
    19
See reviews for
29
22
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30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Marietta, Georgia
Top Contributor
55 reviews 55 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

All aspects of this hotel were positive as is the normal case with IHG properties, except the front desk on my checkout. I am normally a very positive person (as you can determine from my many Tripadvisor reviews). I had two reservations: because of an event in the area, all hotels had doubled the rate (~$150) for Saturday, so I... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thanks for your 4 Star Review of your stay with us. We are glad you enjoyed your stay. Sorry you had a problem with the two reservations and your points. Contact me and I will take immediately care of that for you. Thank you again for your 4 Star Review. More

Cedar Bluff, Virginia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Some of the reviews that I have read are quite surprising. I have been staying at this hotel for over a month and I have had exactly '0' problems. This is a Holiday Inn. In comparing this Holiday Inn with other hotels in the same class that I have stayed at, this facility is absolutely top notch. The staff is... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 5 Star reveiw. The staff and I certainly appreciate your great comments about the hotel and staff. We try very hard to make each guest stay with us a great and wonderful experience. We do hope your plans will always include us when you are in Johnson City. More

Naples, Florida
Top Contributor
107 reviews 107 reviews
60 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel for a family stay. I will say again, I wish Trip Advisor would allow half ratings as this hotel is a solid 3.75 and on its way to 4 stars. The staff is very friendly, the hotel is very clean and comfortable, convenient to the Tri-Cities and just off the highway. They are attached... More

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you so much for your 3 Star Review and for saying it was more like 3.75 Stars on the way to 4 Stars. We are delighted you enjoyed you stay and that you spoke so highly of the hotel and all it offered. The staff and I hope you return to stay with us the next time you are... More

Morristown, Tennessee
Top Contributor
58 reviews 58 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 16, 2014

Here for EMS conference being held at the hotel for 2 days....Conference area nice..clean...no issues..staff working the area were nice...no issues there...decided after the bad storm rolled thru to just stay the night....price for room reasonable......seen evidence of recent work....or attempted work...boarder around ac unit was broke and laying in the floor...bathtub had several cracks....I have stayed in a lot... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 4 Star review of your stay with us recently. We also enjoyed having the EMS convention for several years. We will see you next year. Again, thank you. More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 16, 2014

This past weekend we came for a "staycation" at the Holiday Inn and stayed in a suite. We live just down the road and do this often when we are just looking for something different to do. I had made reservations online and had paid extra for tickets to the comedy zone. When checking in, the boy at the front... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

I apologize for the situations you experienced during your stay. I would very much like to speak with you. The situation you described is not typical of this hotel or the staff. If we could speak I think you could help me greatly. I thank you for taking the time and making the comments so I would know. More

Lorain, Ohio
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 31, 2014

In the area for ASA softball tournament, our group moved to this hotel after a bad experience at another in the area. We were fortunate to get rooms without advance reservations. The desk clerks were very helpful and gave us the team rate plus vouchers for free breakfast buffet each morning. Room was very clean and serviced daily. A/C worked... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Your 4 Star review of your stay is very appreciated. I was glad to hear the front desk was able to find a room for you and the clerk was also very helpful. Thank you for your kind comments about the hotel. As for the comments on changing the buffet, we will. I was the person that responded to your... More

Rock Hill, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 27, 2014

This hotel is old, has potential, but needs renovation. Ironically, it seems as if renovation was attempted parts, but never completed and they let it slip. The bed was nice with clean sheets, the carpet had spots, the AC unit is an individual room wall unit (old school) with fallen pieces of paint or plaster inside the vent. The lobby... More

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

I am so sorry you did not have a good stay. Most of our guest do. I am pleased to tell you that beginning in September we will be doing a complete renovation inside and outside. I do hope you will allow us a second change to serve you so we may be able to show you we are a... More

Georgia
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 30, 2014

We were there for a motorcycle rally. The check in was good and the staff did a good job. The room was ok but the carpet had a lot of stains and looked dirty. I was looking for an electrical outlet and it was hanging on the wall beside the bed.In the shower, there was mole in the top corners.... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 3 Star Reveiw. We also enjoyed having COG with us. I will have maintenance inspect this room and make any repairs needed. Thank you for your kind comments about the staff and your stay with us. We certainly look forward to being of service to you again. More

Charlottesville, Virginia
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 30, 2014

I would have given this Hotel a higher rating because of the HARD WORK done by the Desk Clerks but the Maintenance Staff, and Housekeeping need some work. Upon checking in and going to the room I noticed that the door would not close or lock unless you SLAMMED it hard . I also ask for a wake up call... More

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for the 3 Star review. I have given a copy of your comments to the front desk manager, Exec. Housekeeper, and the Chief Engineer and have gone of your comments with each. We will certainly take action. Thank you again for your comments. More

South of ATL
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 26, 2014

The staff did a great job in handling our group during the COG rally at the hotel. The property it self could use a little sprucing up. Our room had a picture that had been ripped off the wall, the hooks were still in the wall. The bathrooms could use some serious cleaning as well. There was major dust built... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for the 4 Star review. The picture has already been replaced. Just to be on the safe side I will have maintenance look at the air conditioner. We can repair or replace. Thank you for your kind words about the staff. We work very hard for all our guests. Hope you had a safe trip home. We enjoyed... More

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Additional Information about Holiday Inn Johnson City

Address: 101 West Springbrook Drive, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Johnson City 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Johnson City Hotel Johnson City
Johnson City Holiday Inn

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