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All 20 Johnson City hotels

Holiday Inn Johnson City

3.0 of 5 Hotel   |   101 West Springbrook Drive, Johnson City, TN 37604
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Holiday Inn Johnson City

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Ranked #16 of 20 hotels in Johnson City
A recent review
5 of 5 stars reviewed 1 week ago
KimCKo Richmond, Virginia
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101 people have reviewed this hotel

Traveler rating
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The check in process was super easy and the staff were very friendly. The bed was very comfortable. We stayed twice as a 1/2 way point to our destination. We left a charger the first time, and asked about it when we stayed again on the way home. The staff went the extra mile and brought all the charges up... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Your 5 Star review of the Johnson City Holiday Inn is so very much appreciated. Thank you for you kind words on how good the staff and hotel was during your stay. I will be sure to share your comments with the staff. It is important to all of us that all our guest have the experience you had. Thank... More

Wise, Virginia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice, comfortable stay. The bedding and pillows were great. The room was clean. The staff was very accommodating. Even let me stay until 2 on check out day. The comedy club was also fun, and the waitstaff there were also great. The only reason I didn't give it 4 stars was the noise! The first night, there... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you so much for your 4 Star review of our hotel during your recent visit to Johnson City. Also glad you enjoyed our comedy zone. Sorry, about the noise from the room next door. I will have maintenance take a look at the opening between the rooms and make any needed repairs. We hope you will stay with us... More

Cumberland, Kentucky
1 review
2 of 5 stars Reviewed March 6, 2014 via mobile

I am staying in the Holiday Inn right now, did not realize my family are staying at the Holiday Inn Express and got a room here thinking they were here. 5 minutes after realizing my mistake tried to get a refund but was refused and said that I could get a room at the other hotel but had to keep... More

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Ken P, General Manager at Holiday Inn Johnson City, responded to this review

I am sorry we could not grant your request. Once you check in and use a guest room or slightly use a guest room we can not refund your money on the basis you checked into this hotel but had a reservation at another hotel. I am certainly willing to work with you on this situation. I will try to... More

Jackson, Tennessee
1 review
5 of 5 stars Reviewed December 23, 2013

We have stayed here several times staff is great room are clean and have lots of room no smells that don't belong there we have a goldwing rally to hold at this hotel these are. some of the best we have ever dealt with bar none them and the chamber of commerce are the best we have ever worked with.

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you so much for your kind words about the Holiday Inn Johnson City, TN. The entire staff and I are excited about the upcoming convention with your group. When you make your return visit please look me up. Hope you have a great new year. More

Vermont
Top Contributor
52 reviews 52 reviews
38 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed December 20, 2013

Stayed here in December, 2013. As with all Holiday Inns, this one has been recently upgraded as part of the company wide required program. Still, it seems worn in many places. Peeling wallpaper and many other signs that the property was redone to whatever minimums were required. No real complaints, and staff was nice. But I have recently started staying... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for taking the time to send you comments. The hotel has had some upgrades but we are now beginning to upgrade even more. The guest rooms will get a new look starting in January However, that is only the beginning. You did say you would not avoid the hotel so I would like to invite you back. Please... More

Topton, North Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 7, 2013

Wife and I stayed here for one night and very happy with the room. Beds were very nice as were the room facilities. We had a couple of drinks in the lounge and also ate there. Only drawback was we picked 'karaoke night'. Bit noisy for us but comical at the same time. Desk staff was excellent.

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 4 Star rating of the Holiday Inn Johnson City, TN. The staff and I are very pleased you had a good time with us and also enjoyed the food and beverage. Hope next time you stay in Johnson City you will select us. We hope to see you soon. Thank you again for your wonderful comments. More

Columbia, Tennessee
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 26, 2013

This facility is not really worth the price. Very exclusive price for a hotel that is very well below margin. Unclean facility, uncomforting staff, & cold rooms. Would recommend a stay elsewhere. Front desk staff is very unfriendly. The rooms are cold, dark & smell of mold. The entire facility could be declared as unfit.

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

I wish to thank you for your comments concerning your recent stay with us, I was very surprised with the fact the facility and the staff were unsatisfactory. If you will, call me direct so you and I may talk about this stay. I would love a second opportunity to make an impression on you. I certainly apologize for any... More

Greenville, South Carolina
1 review
2 of 5 stars Reviewed November 18, 2013

The hotel room was nice, clean, and comfortable. However, I was very dissatisfied with the quality of service from the hotel staff. The housekeeper was rude and refused to wait a few moments for one of us to get out of the bathroom to clean it, so she just threw some clean towels on the bed and left. The employees... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your kind words about the hotel furnishings and condition. I do apologize the staff failed you with improper service. I want you to know that I have gotten with each department manager and gone over your comments. This is a reminder and retraining issue and I will be in charge of completing. Thank you for taking your... More

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2013

This room was booked through Hotwire which gave us the best possible rate. The hotel itself is located only a few minutes from the downtown area. Although it could use a little bit of updating, the rooms are decently appointed and the staff were more than friendly and helpful. I especially enjoyed the complimentary coffee station located outside of the... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 4 Star rating of the Holiday Inn Johnson City, TN. We are pleased the hotel and the location worked well for you during your stay. You stated you would stay again with us next time in Johnson City and we look forward to seeing you again. Again, we thank you for your great comments. More

Charlotte, North Carolina, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 29, 2013

We went to Johnson City for our anniversary and in hopes of seeing some pretty leaves. Well that part was disappointing but no fault of the hotel. When I was looking for hotels, we choose this one because they had the Comedy Zone on Friday and Saturday night. Well after we went to dinner and got to the bar they... More

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your comments. I appreciate your good review of the hotel staff. I am sorry the comedy zone was not open. I have sent you a private message for a return trip. I am also glad to tell you we are just before starting a renovation on our guest rooms that you are sure to like. Thank you... More

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Additional Information about Holiday Inn Johnson City

Also Known As:
Holiday Inn Johnson City Hotel Johnson City
Holiday Inn Johnson City Hotel
Johnson City Holiday Inn
Address: 101 West Springbrook Drive, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 20 hotels in Johnson City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Johnson City 3*
Official Description (provided by the hotel):
The Holiday Inn Conference Center:·Located just minutes from Science Hill High school, ETSU,and Milligan ·College, Wing Deer Park·Nearby Cinemas, Shopping & Dining·Full Service with Restaurant, Lounge & Room Service·Interior Corridor Rooms with free WiFi·Pet Friendly. Please contact us to see about our special room rates for your group, convention or business. We look forward to hearing from you. ... more   less 
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