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Holiday Inn Johnson City

3.0 of 5 101 West Springbrook Drive, Johnson City, TN 37604
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Holiday Inn Johnson City
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Holiday Inn Johnson City
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124 reviews from our community

Traveler rating
    23
    34
    23
    25
    19
See reviews for
29
22
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Abingdon, Virginia, United States
Top Contributor
231 reviews 231 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here because of early appt. at VA. While checking in, we found out they had special rate for Veterans with appts. at VA Hospital. Lower our rate $20 so very pleased. Very neat and clean plus right off I-26 so not far from VA. Only disadvantage was the restaurant on Mon. night is rented out by Tri-Cities Shag Club... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 4 Star Review of your stay with us. We are glad we were close the VA hospital which helped with your travels. You are right that the shag club can be interesting to watch dance. They do seem to have a good time. Please plan to stay with us again next time in Johnson City. More 

Pikeville, Kentucky
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

my parents & I have a yearly tradition of coming to Bristol to see the "speedway in lights"-we've done this for 8 years but this is the first year we've stayed in this hotel. It will not be our last! Great location-only a few miles from the Johnson City Mall and many restaurants. Seems like it only took us about... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We are extremely pleased your stay went well while with us. Thanks for your 5 Star Review of that stay. We work very hard in hopes all our guest stays are pleasant. See you again, we hope. More 

Dallas
Top Contributor
71 reviews 71 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed November 5, 2014

Let me start off by saying I had 2 huge issues with this hotel hence my indecision on my rating. The fact that both were resolved in a professional way swayed my decision to rate higher. I usually stay Hilton or SPG but with a IHG promotion I took the opportunity to book Holiday Inn. Check in was smooth and... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 5 Star Review. I also am glad the staff responded to your needs in a professional manner. You also mentioned my email to you. Please remember my offer. The staff and I hope to see you again soon. More 

Marietta, Georgia
Top Contributor
55 reviews 55 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 15, 2014

All aspects of this hotel were positive as is the normal case with IHG properties, except the front desk on my checkout. I am normally a very positive person (as you can determine from my many Tripadvisor reviews). I had two reservations: because of an event in the area, all hotels had doubled the rate (~$150) for Saturday, so I... More 

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thanks for your 4 Star Review of your stay with us. We are glad you enjoyed your stay. Sorry you had a problem with the two reservations and your points. Contact me and I will take immediately care of that for you. Thank you again for your 4 Star Review. More 

Cedar Bluff, Virginia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 10, 2014

Some of the reviews that I have read are quite surprising. I have been staying at this hotel for over a month and I have had exactly '0' problems. This is a Holiday Inn. In comparing this Holiday Inn with other hotels in the same class that I have stayed at, this facility is absolutely top notch. The staff is... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 5 Star reveiw. The staff and I certainly appreciate your great comments about the hotel and staff. We try very hard to make each guest stay with us a great and wonderful experience. We do hope your plans will always include us when you are in Johnson City. More 

Naples, Florida
Top Contributor
120 reviews 120 reviews
60 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed September 24, 2014

This is a very nice hotel for a family stay. I will say again, I wish Trip Advisor would allow half ratings as this hotel is a solid 3.75 and on its way to 4 stars. The staff is very friendly, the hotel is very clean and comfortable, convenient to the Tri-Cities and just off the highway. They are attached... More 

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you so much for your 3 Star Review and for saying it was more like 3.75 Stars on the way to 4 Stars. We are delighted you enjoyed you stay and that you spoke so highly of the hotel and all it offered. The staff and I hope you return to stay with us the next time you are... More 

Morristown, Tennessee
Top Contributor
79 reviews 79 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 16, 2014

Here for EMS conference being held at the hotel for 2 days....Conference area nice..clean...no issues..staff working the area were nice...no issues there...decided after the bad storm rolled thru to just stay the night....price for room reasonable......seen evidence of recent work....or attempted work...boarder around ac unit was broke and laying in the floor...bathtub had several cracks....I have stayed in a lot... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 4 Star review of your stay with us recently. We also enjoyed having the EMS convention for several years. We will see you next year. Again, thank you. More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 16, 2014

This past weekend we came for a "staycation" at the Holiday Inn and stayed in a suite. We live just down the road and do this often when we are just looking for something different to do. I had made reservations online and had paid extra for tickets to the comedy zone. When checking in, the boy at the front... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

I apologize for the situations you experienced during your stay. I would very much like to speak with you. The situation you described is not typical of this hotel or the staff. If we could speak I think you could help me greatly. I thank you for taking the time and making the comments so I would know. More 

Lorain, Ohio
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 31, 2014

In the area for ASA softball tournament, our group moved to this hotel after a bad experience at another in the area. We were fortunate to get rooms without advance reservations. The desk clerks were very helpful and gave us the team rate plus vouchers for free breakfast buffet each morning. Room was very clean and serviced daily. A/C worked... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Your 4 Star review of your stay is very appreciated. I was glad to hear the front desk was able to find a room for you and the clerk was also very helpful. Thank you for your kind comments about the hotel. As for the comments on changing the buffet, we will. I was the person that responded to your... More 

Rock Hill, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 27, 2014

This hotel is old, has potential, but needs renovation. Ironically, it seems as if renovation was attempted parts, but never completed and they let it slip. The bed was nice with clean sheets, the carpet had spots, the AC unit is an individual room wall unit (old school) with fallen pieces of paint or plaster inside the vent. The lobby... More 

Was this review helpful? Yes 1
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

I am so sorry you did not have a good stay. Most of our guest do. I am pleased to tell you that beginning in September we will be doing a complete renovation inside and outside. I do hope you will allow us a second change to serve you so we may be able to show you we are a... More 

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Additional Information about Holiday Inn Johnson City

Address: 101 West Springbrook Drive, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Johnson City 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Johnson City Hotel Johnson City
Johnson City Holiday Inn

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