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Holiday Inn Johnson City

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101 West Springbrook Drive, Johnson City, TN 37604
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Holiday Inn Johnson City
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144 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stoneville, North Carolina
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I am currently in the last night of my 4 night stay at this property. This hotel needs some work. The room I am staying in needs some serious work. I am a Platinum Elite member and travel weekly for work. I know what the hotel's in this brand are supposed to look like. When you enter the hotel the... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Sorry we could not meet your expectations. We are currently under renovation and all issues are being addresses. We hope you will continue to stay with us and you will begin to notice a great difference. Thank you for you comments. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This is one of the nicest hotels i've stayed at! Awesome pool. The staff is very nice and helpful. Rooms are VERY clean and absolutely beautiful. Definitely coming back! Recommend to anyone. Close to tons of drive thrus and restruants. (Some within walking distance.) LOVE the coffee and tea in the lobby.

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We LOVE your 5 Star review of our hotel and your stay. Thank you for your kind words of the staff and hotel. Come back any time and we will have a place at the pool for you. More 

Conway
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'd seen several bad reviews and had my doubts about this hotel, but you can't believe everything you read! The room was large and very clean, the bed was very comfortable, and the staff was excellent. When we had a problem with our TV, maintenance was there in less than 5 minutes. The breakfast buffet was delicious, providing a wide... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you so much for your kind words about the hotel and staff. Every staff member and I agree with you. We work hard at our jobs to please all of our guest. Thank you for your 4 Star Review. Please come and stay with us again. Thank you! More 

Asheville, North Carolina
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Showed up early. Was able to check in on a Saturday. Great front staff. Got the 6th floor with mountain view!! Nice pool. Laundry area. Fitness center. Renovated rooms. Nice! Comedy night. Restaurant and lounge. And a comfy bed! Would stay again.

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We appreciate your 4 Star Review of your stay with us. Thank you for all the many compliments of the hotel and staff. Glad you enjoyed the comedy zone. Come back again and make it soon. More 

Chattanooga, Tennessee
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay over the July 4th weekend. The back parking lot provided a great view of Johnson City's firework display without the crowds! The restaurant is affordable and the food is tasty! One of the elevators was out, but it never proved to be an inconvenience as we were not running in and out all day. I... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Really want to thank you for your 4 Star Review of your stay. Glad you enjoyed the local fireworks during the 4th of July. Thank you so much for all your compliments about the hotel. We hope you will stay with us again next time you are in Johnson City. Thanks! More 

Austin, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

...by the nighttime photos of this decrepit Holiday Inn. This hotel is falling apart. We stayed last night and noted the following just in our room: toilet seat broken and falling off, curtains ripped and falling off hinges and they would not close (my husband hurt himself trying to fix it); holes in the walls (water damage?); shower curtain rod... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Sorry, your stay was not pleasant. Most of our guest enjoy their stay and we certainly want the same for you. I invite you back to stay with us again. This is a good hotel and I would like you to see the best of us. Thank you for your comments. More 

Travelers are raving about these Johnson City hotels

Gulf Breeze, Florida
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed three days and it was a very nice room and has a nice lobby with friendly employees. The breakfast was better than average also. The bad? Only one elevator was working at all and the one was not responding when summoned to a floor. This resulted in some long wait times, I was on the second floor so used... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your 3 Star Review of your stay with us and for staying three days. I am sorry there were some areas of the hotel you believed needed more attention, and it will be shared with all managers. I am glad to let you know over the next several months a complete inside and outside will be 100%... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel staff was very helpful. Rooms were kept clean. Restaurant was good for breakfast didn't offer anything for lunch or dinner had a bar a night alert 5pm. Was a very nice hotel for being a pet friendly hotel. I would stay again.

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We thank you for your 4 Star Review. We are glad you found the hotel nice, clean, and friendly during your stay. We hope you will have another reason to stop and stay with us and please bring the pet. More 

Forest, Virginia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I recently (June 2015) traveled to Johnson City, TN for a visit. Having stayed in many Holiday Inns, we selected this particular hotel for location, convenience, and based on past experiences with this chain. The room was quite large in size (we had a king, non-smoking room) and the bed was pretty comfy, the TV in the... More 

Was this review helpful? Yes
Ken P, Manager at Holiday Inn Johnson City, responded to this review

Thank you for you comments. I am sorry you experienced problems with the elevator while with us. Lightning did hit the elevator and it has been an issue. That is something no wanted to happen. Again, I apologize to you. Please come back and stay with us again and let us show you we are a good hotel. More 

Augusta, Georgia, United States
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were Zooming in the Mountains of East TN in our Miata with about 200 or so other little Miatas! The Holiday Inn was our base hotel and the folks there were wonderful! Check in was easy and they rolled out the red carpet for us. They set up a car wash station and we had the run of the... More 

Was this review helpful? Yes
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We remember all those Miatas and loved having your group stay with us again. I am so glad your stay was great and the hotel and staff was ready for you and your group. Thank you for your 4 Star Review of your stay. We will see you next year at the Miata meet. More 

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