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Holiday Inn Johnson City

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101 West Springbrook Drive, Johnson City, TN 37604
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1 room 1 adult
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Holiday Inn Johnson City
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160 Reviews from our TripAdvisor Community

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Tucson, Arizona
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

We arrived after dark to check-in. The reservation was in my name. However, I was driving and asked my husband to go inside and check us in. We had never experienced any problems doing this at any other hotel before. He returned to the car and told me that I would have to go inside and check in. Also, make... More 

Helpful?
Thank Sandy B
Topton, North Carolina
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Second time we've stayed here to visit the Christmas lights at BRISTOL MOTOR SPEEDWAY. I don't remember anything we had issues with in 2012 but last December will be the last time we stay here. The elevators were malfunctioning and took several tries to get it to respond to floor request. Maintenance worked on it but still eratic. Also, no... More 

Helpful?
Thank PaulR03

Travelers are raving about these Johnson City hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What i appreciated most about my 1 night stay was the night manager who took the time to make sure to get me signed in for whatever points system they use. I had a late flight and got in to town after midnight, and had no concern for the points, but the kind lady took her time to make sure... More 

Helpful?
Thank Joel P
Kennesaw
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Ok so I get it that your rooms are under renovation but that had no bearing on the nastiness and greasy glasses in the restaurant and the out right terrible food. We had a full day meeting and the meeting room was FREEZING all day! We had to wear coats just to do our meeting. The service overall was less... More 

Helpful?
Thank sscott512
Irmo, South Carolina
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 3, 2015

Nothing special, a well worn Hotel, that was quiet, clean with a very helpful staff. The room was a little dusty. some items fairly worn but the hotel was fine for a short stop while travelling. The hotel has begun renovation which will bring the rooms up to the HI standard. Would stay here again, but would insist on a... More 

Helpful?
Thank Mark E
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for stating our hotel is clean and the staff is helpful. We also thank you for your 3 Star Review of hour stay. You are correct in noting we are doing a complete renovation inside and out and the hotel over the next several months will be transformed to amazing. You stated you would stay with us again... More 

Huntsville, Alabama
Level Contributor
603 reviews
415 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
3 of 5 stars Reviewed November 29, 2015

There was only one person working the front desk when we checked in and the hotel was very busy. I understand issues with having too many employees to pay but you really can’t have one young lady when the hotel is busy. The front desk clerk told us they had about 10 luggage carts but they were all in use... More 

Helpful?
Thank AGoingGal
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for suggesting our restaurant for the food and prices. Thank you also for your 3 Star Review of your stay. Most of the issues you brought to my attention are being addressed during our current renovation over the next six months. I do appreciate your comments. Hope you will come back again. More 

Fredericton, Canada
Level Contributor
291 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed November 23, 2015

We often stay at Holiday Inns as members of IHG and especially as the whole system appears to constantly upgrading and of consistent quality. This hotel appears to be no exception. Check-in was efficient and courteous and our room was clean, quiet and comfortable. The bed was very comfy, we had a good sleep. The staff at breakfast were attentive... More 

Helpful?
Thank CFofLL
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

The staff and I are very pleased you enjoyed your stay with us and to know the staff took good care of you while with us. Thank you so much for the 4 Star Review of your recent stay. Next time you are in Johnson City we hope to see you again. More 

Inwood, West Virginia
Level Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 12, 2015

We used this hotel as are base for a visit. It was nice, the check in was quick and efficient. We requested a awake up call, but did not get one. We were almost late for your appointment. Talked with the person on duty, they stated that the night crew circled that they did call us, must have been a... More 

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Helpful?
Thank Thomas J
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We are pleased to learn you liked our hotel and the price. Thank you for the 4 Star Review. Hope to see you soon on your next visit. More 

North Dartmouth, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 4, 2015

I am not a complainer as i need to travel a lot for business. hotel looks like struggling with budget. As comforter was clean but stained as it pass it age . Bath need some maintenance not huge just little caulking and cleaning . looks like management on serious budget.pleasant sleep ,quit and very well located .

Helpful?
Thank Mckenzie B
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for your comments on your recent stay. I am sorry we could not meet you expectations. You are correct, we do need a renovation. Great news is we are doing a renovation at this time. We are doing a floor of guest rooms at the time. That is why you cannot see the renovation going on, by design.... More 

Harrison, Tennessee
Level Contributor
27 reviews
9 hotel reviews
4 of 5 stars Reviewed October 8, 2015

Room not as clean as expected. Wouldn't give me a receipt because I didn't book through them. Got an extra charge on my card. Nice restaurant attached to hotel. Small elevators made get luggage carts up to room. Much older building. Windows up higher.

Helpful?
Thank David M
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

We thank you for your 4 Star Review of your recent stay with us. We are delighted you enjoyed your stay. Since you noticed were are under renovations I would like to let you know we are renovating inside and outside everything. We will be like new. Come back and see us soon. Thank you for your comments. More 

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