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DoubleTree by Hilton Hotel Johnson City

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211 Mockingbird Lane, Johnson City, TN 37604
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DoubleTree by Hilton Hotel Johnson City
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DoubleTree by Hilton Hotel Johnson City
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452 Reviews from our TripAdvisor Community

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Traveler rating
    185
    140
    74
    37
    16
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126
72
27
172
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
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    (452)
  • Mar-May only
    (118)
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    (130)
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    (126)
  • Dec-Feb only
    (78)
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Rockwood, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Staff was very welcoming and accommodating. The room was nice, clean, and very comfortable. The hotel has a great location to shopping, dining, and for purchasing any necessities that you may have forgotten. It was a great a stay and we will return soon. And, of course, we always look forward to the cookies !

Review collected in partnership with DoubleTree by Hilton

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Brunswick, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A family reunion can be scary especially when you have fragile folks in their 90s. Looking for a hotel as well as a location for a party at the same location brings dollar signs and disaster to mind. The Double Tree by Hilton was chosen by one family member based on her reward program membership. Soon, family booked rooms and... More 

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Virginia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent one night here. Had a king N/S room. Room was bigger than normal. Bathroom was also bigger than normal. Shower head was nice with a lot of pressure. Hotel had a pool which I did not use but looked ok. Also had a burger bar that many people seemed to go to but I did not use. Good experience,... More 

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Snoqulamie, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for business. I'd stayed here before, and it was fine but this time it was evident that the hotel is becoming a little run down. Wallpaper was coming off the wall in my room, in the elevator the button for floor 2 was missing, and then the lobby had serious roof leak problems. Storms... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Johnson City, Tennessee
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

I am not usually one to complain or leave a bad review, but I thought it would be helpful to other folks to know that despite some of the cool "looks" of this hotel, it is not worth the price. Maybe it had something to do with the lateness of booking, but I paid around $150.00 for a king size... More 

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Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for your review of your recent experience at our hotel. We are very sorry that you encountered an unacceptable level of service and were not pleased with the value of your stay. We do our best to make sure all of our guests have a rewarding stay and I deeply regret we did not live up to our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I normally stay at Hilton and doubletree is usually my favorite . This one was an entirely different experience. I requested an upgrade to king bed, as a loyal Hilton honors client, and they stated they were full and could not accommodate due to being full. I went ahead not checked that by looking online for a king room and... More 

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Lisberg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Mid class Hotel with some weakness. When I arrived the trash bin was not emptied and used towels were left in the bathroom as well as on the Refrigerator. I stayed three nights there and had expected to get a room with garden view.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Louisville
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic, the staff is always willing to go the extra mile, rooms are very clean and a perfect area. There is a restaurant in the hotel and the pool is great. I stay here for business or with the family every time I'm in the area.

Review collected in partnership with DoubleTree by Hilton

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Greenville, SC
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Old hotel, food in restaurant is terrible and some of the staff make you feel like you are putting them out by serving you, glass roof and top floor rooms leak during rain, house keeping is continually short staffed and affects room turnover/cleaning (ie) not clearing out the dishes, breakfast dishes left in hallway after 5 pm. Not your typical... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

We are so sorry we did not provide the high quality of services you deserve, and the standards we strive for with every guest. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. Your satisfaction is important to us and we certainly appreciate you taking the time to share your concerns. Thank... More 

Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel had one of the best rooms I've ever stayed in. Good bed, shower, excellent TV channel selection and for the one night we stayed there, free wifi. Unfortunately the burger bar was one of the worst experiences we've ever had and eventually we had our bill refunded. I will not go into the details here, but all I... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
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