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All 20 Johnson City hotels

DoubleTree by Hilton Hotel Johnson City

3.0 of 5 Hotel   |   211 Mockingbird Lane, Johnson City, TN 37604
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DoubleTree by Hilton Hotel Johnson City
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70%
Ranked #5 of 20 hotels in Johnson City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Matthew B Nashville, TN, United States
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  • Reviews (314)
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314 people have reviewed this hotel

Traveler rating
    119
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
Nashville, TN, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This doubletree is a little older now, but it seems well cared for - everything seemed clean and well maintained. Looks like it had a refresh to the rooms at some point in the last few years, so the furnishings aren't as old as the building. The bed was in good shape, the room was clean, and everything worked. I'm... More

Review collected in partnership with DoubleTree by Hilton

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1 review
3 of 5 stars Reviewed 1 week ago

This hotel is in a good location for getting around Johnson City. Across from the Mall and a short 5 minutes to downtown. Probably not what you have come to expect from Double Tree but the price was below what I expected from Double Tree as well. You get what you pay for never was more perfect. Staff is helpful... More

Review collected in partnership with DoubleTree by Hilton

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sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and property and will use your comments as we continue striving to exceed every guest's' epectation and provide them with an excellent DoubleTree by Hilton experience. we hope you will return to stay with us... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good location. Excellent experience for an overnight stay while traveling. Staff was very accommodating. Room was good size. Bathroom had everything we needed. Very Clean. Bed was comfortable. TV could have been in a better location for viewing.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to reivew our hotel and for choosing to stay with us. I am glad to hear you had an excellent experience! I will be sure to pass along your kind words to our staff. We hope we have the opportunity to serve you again should your travels bring you back to Johnson City. Best... More

Oak Ridge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay was an excellent experience. Everything that was discussed while making the reservation was available when I arrived. In addition, I was asked to come again if I was ever in the city. Finally, I was asked if I found everything in the city that I needed and if not please identify the issue so it could be passed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to share you excellent experience at our DoubleTree by Hilton Johnson City. We are delighted it was evident to you our staff provided the wonderful service we strive for each and every day. I am happy to share your great comments with our team. Please know we stand ready to welcome you back on... More

Mc Donald, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I had a reservation for one night. I was charged $97.33 for that one night. I also had a second charge show up that I did NOT make on my card for $131.93. I called about the second charge and have been given the run around. They don't see any second charge. I am told I have to call this... More

Was this review helpful? Yes 1
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for your review and your candid comments regarding your recent stay at our hotel. I sincerely apologize if we have not followed up timely and cleared up or corrected any error on our part. I would be glad to speak with you personally and be absolutely certain you were charged for only the 1 night stay and no... More

Dallas, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Lowest pet fee for any moderate priced hotel--only $25.competitive room rate. Very friendly service. Clean comfy room. Felt like upscale bedding. The delicious chocolate chip cookies were a big plus. Free wifi. Great value. I would definitely return.

Was this review helpful? Yes
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for your kind words regarding our hotel. We are happy to be a "pet friendly" hotel and glad you find our feed to be reasonable and moderate. We look forward to welcoming you back on your next trip to our area. Chocolate Chip Walnut Cookies will be waiting for you! Best regards, Steve Lewis More

Columbia, United States
1 review
4 of 5 stars Reviewed 1 week ago

This DoubleTree is a nice hotel, off the main road so it's pretty quiet. You'll love the shower: big shower head pouring out a lot of water. A GREAT way to start the day - followed by an excellent buffet breakfast.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thanks for the great feedback and for choosing to stay with us! We are delighted our awesome showers helped you to a great start of your day and that you enjoyed our brand new breakfast buffet. Our team's #1 priority is our guests and we work hard to ensure all our guests have a positive experience with us. We look... More

London, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is great. But,,, the price of the breakfast, and the dinner selection convinced me not to stay there again. They didn't clean my room one day. This may be normal, I didn't ask?? I know of other hotels that only clean your room every 3rd day..

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to share your review of your recent stay at our hotel. We are happy you thought the hotel was great but do apologize the breakfast and dinner price and selection was not satisfactory. We will surely take your comments into consideration as we are always attempting to improve our guests experience . I also... More

Jackson, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel was in a great location with a good pool. However the housekeeping during our stay was sub-par to be nice. The size of the rooms are great but the air units can't keep up. We had a large group for a tournament. Staff wasn't that friendly. The food service hours were very limited as well. I realize this... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you so much for your recent review. We greatly appreciate hearing from our guests - including when comments help identify ways we can improve. I understand from yuour review that you were disappointed in our service, housekeeping and food service hours. I sincerely apologize for the inconveniences you had during your stay with us. It is through feedback as... More

Honea Path, SC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The upgrades made when Hilton took over are excellent with beautiful rooms and a great restaurant. The staff is very professional and helpful. The hotel is in a prime location with a mall, theater and restaurants all within a very short walking distance. I am especially appreciative that pets are still allowed and that this is an American owned hotel.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
sdlewis, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you very much for writing this review and for sharing your comments with the TripAdvisor community! Your comments will certainly be shared with our team members and your concern regarding the pool temperature has been addressed and corrected. We look forward to being your hotel of choice when your travels bring you back to the Johnson City area. Thanks... More

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Additional Information about DoubleTree by Hilton Hotel Johnson City

Address: 211 Mockingbird Lane, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Johnson City 3*
Reservation Options:
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Johnson City #4 Romantic Hotel in Johnson City #5 Business Hotel in Johnson City
Hotel Class
Official Description (provided by the hotel)
The Doubletree Hotel Johnson City is conveniently located at the "Hub" of the Tri-Cities only 12 miles from Tri-Cities Regional Airport, serving Bristol, Kingsport and Johnson City, Tennessee. The Johnson City Mall is immediately adjacent to our hotel. With easy access to I-81, I-26 and many other major highways, northeastern Tennessee and neighboring Virginia and North Carolina business centers and recreational attractions are just a short drive from our full service hotel. ... more   less 
Number of rooms
185

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