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DoubleTree by Hilton Hotel Johnson City

3.0 of 5 211 Mockingbird Lane, Johnson City, TN 37604
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel Johnson City
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DoubleTree by Hilton Hotel Johnson City
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392 reviews from our community

Traveler rating
    155
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    64
    35
    15
See reviews for
113
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ellicott City, MD
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is affordable, but it is a little old. Our room had water damage on the ceiling and smelled pretty musty. The dining options were rather limited and the lounge was not very comfortable. But the location was great - right across the street from the mall and lots of places to eat. Ultimately we chose this place because... More 

Was this review helpful? Yes
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to share your experience of your recent stay at our hotel. We apologize for the condition of your room and the pool not being warm enough. I have discussed your comments with our housekeeping and maintenance departments so we can assure this does not happen to another guest. We did replace our pool heater... More 

Columbia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We made the trip there for a recognition of my college basketball coach. The experience was great. From the time we arrived, we were well taken care of. The room, service, and meals were excellent. Would definitely stay again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Many thanks for the great review and for choosing the DoubleTree by Hilton Johnson City. We are very pleased to hear you enjoyed your room, meals, and that our team members showed courtesy and hospitality. We so appreciate you letting us know you had a great experience and hope to welcome you back soon. Best regards, Steve Lewis More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

IF you have business in Johnson City, Tennessee, whether professional or persona, the place to stay is the DoubleTree. Two of our children have completed in intercollegiate athletics, and have run at East Tennessee State University. We have stayed in this city several times, usually at a Hampton Inn. WHile that experience has always been good, the experience at the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you very much for writing this review of your stay at the DoubleTree by Hilton Johnson City! I am thrilled to share your kind comments with our team members. We always appreciate our guest's feedback and could not be happier that you had an excellent stay. Thank you for choosing our hotel and for your loyalty to the Hilton... More 

Rockmart, Georgia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. The room was very clean and beds are incredibly comfortable. Parking was a little difficult. Several good places to eat nearby. My AARP discount make the rate very affordable as well.

Was this review helpful? Yes 1
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to give us feedback on your experience at our property. We are very happy to hear you found your room to be very clean and beds incredibly comfortable. We do apologize that you found our parking to be difficult. Your opinion and business is greatly valued and we will take your comments into consideration... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Over the past couple of years I've stayed here over 20 times. The staff is always pleasant and helpful, the rooms are nice enough and always clean. I've never had a bad experience here. I would give 5 stars had corporate nor changed a great in house sports bar with great food to the now "Burger Bar". The food is... More 

Was this review helpful? Yes 1
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for your thoughtful and helpful feedback regarding your experiences at our DoubleTree by Hilton Johnson City. We greatly apreciate your loyalty and for choosing to stay with us...and I will certainlyy pass along your comments to our team. Julia is truly one in a million and exudes geniune warmth, friendliess and hospitality. Wee are very lucky to have... More 

Johnson City, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good value for the money within walking distance of food and shopping. Clean rooms and polite people working there. I would recommend this hotel to anyone looking for clean a clean room at a fair price with several near by restaurants and access to the Tri-Cities Airport.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you for taking the time to share your positive experience on TripAdvisor. We are delighted that you enjoyed a clean room, a polite staff and our excellent location, quietly in the middle of everything. We hope to welcome you back to our hotel when your travels take you back to the Johnson City/Tricities area. Sincerely, Steve Lewis More 

Carrboro, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The hotel I use every time I stay in JC. The rooms are clean and staff is extremely friendly. Sandre Wilson took my reservation and checked me in and I found him to be very professional. The pool is nice and the little things such as the cookies at check in make the DoubleTree one of if not the best... More 

Was this review helpful? Yes
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Your review and kind words about our staff and hospitality are very much appreciated. Sandre Wilson is absolutely a shining example of what hospitality means and we are so thankful to have him here as part of our team. We look forward to welcoming you back on your next visit to Johnson City. Kind regards, Steve Lewis More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was great. From the moment we came in the staff was welcoming, caring, wanted to make sure our stay would be just right. The hotels and rooms were clean and ready when we arrived. We had an excellent experience.

Was this review helpful? Yes
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you so much for sharing your great experience at our hotel with the TripAdvisor community. We strive to make every guest who comes through our doors feel welcomed and appreciated and are thrilled to know our team did just that. We greatly appreciate you choosing to stay with us and look forward to being of service on your next... More 

Grimsley
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel under massive lobby renovation when checked in.... all around check in area. Room was nice enough, about average.... was an older property in need of room renovations also. In a good location for my business the next day

Was this review helpful? Yes 1
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

We appreciate you taking the time to share your comments via TripAdvisor. I apologize for the issues you encountered during your stay and do hope you will give us another chance next time your travel brings you to our area. Our entrance doors replacement is scheduled to be complete by end of next week according to the door manufacturer, we... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I travel, a lot. I rarely ever provide a bad review to any establishment, but this hotel was T-E-R-R-I-B-L-E. I'm a diamond member of Hilton and arrived slightly early to my destination. There are a handful of cars in the parking lot, yet my room was not ready. No problem. I will go take in some of the local shopping... More 

Was this review helpful? Yes
Steve L, General Manager at DoubleTree by Hilton Hotel Johnson City, responded to this review

Thank you so much for your review of your recent stay at our hotel. We greatly appreciate our guests' feedback and wish to offer you a sincere apology for the numerous issues and lack of concern you encountered from our desk staff. We pride ourselves and makes every effort to treat every guest to a successful and problem-free stay and... More 

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Additional Information about DoubleTree by Hilton Hotel Johnson City

Address: 211 Mockingbird Lane, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Johnson City 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Doubletree Johnson City
Johnson City Doubletree
Hotel Style:
#3 Romantic Hotel in Johnson City
#4 Family Hotel in Johnson City
#6 Business Hotel in Johnson City

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