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Motel 6 Johnson City

207 East Mountcastle Drive, Johnson City, TN 37601 (Formerly Quality Inn & Suites)
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Motel 6 Johnson City
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Motel 6 Johnson City
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70 Reviews from our TripAdvisor Community

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    11
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (70)
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    (14)
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    (30)
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    (11)
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Bristol, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed in JC with some friends, upon checking in the staff was nice. Room was not nice . Bedspread had stains on it, shower had black mold, sheets had spots that were see through. The front desk gentleman gave us a new bedspread and new sheets and agreed that the housekeeping staff should have never placed them on the beds.... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Johnson City, responded to this review

Dear Guest, Thank you for sharing your feedback. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our rate policies and the inconveniences you experienced. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to... More 

Georgetown, Kentucky
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We like Motel 6 because we can take our dogs with us. We have had many good experiences. This Motel was awful. The bedspread had holes in it. The shower was full of black mold. The floors felt sticky and dirty. The only reason I gave it 2 stars was because the front desk person when we checked in was... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Johnson City, responded to this review

Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer... More 

Travelers are raving about these Johnson City hotels

Louisa Va
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

For the price it's as good as it gets. Everything in the room was clean and in proper working order, the staff was helpful and courteous and the pool was refreshing. The staff was very accommodating and professional when we left some belongings behind. Had them in a bag waiting for us in the lobby upon our return.

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Gatlinburg, Tennessee
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 19, 2015

Hotel staff were very nice and helpful. Hotel was a little dated, however they were updating things. Painting, laying floors. The room was clean and had a well lit parking lot. They also had the best rate that we could find.

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Paducah, Kentucky
Level Contributor
194 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed February 2, 2015

Stopped here on our way to Norfolk,Va. Place was pretty run down, but they seem to be remodeling. Part of the rooms have exterior entry doors and some have interior doors. I prefer interior entry doors. We stayed on the 3rd floor. They were remodeling the hallway, so it was a mess. Our room was cold and musty. It was... More 

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Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 20, 2015

The staff in the lobby was great, it was the others that were terriable. Maids all look like drug addicts, sloppy dressed and missing teeth. Couple of guys working on the floors melled like they have been on a 3 day drunk. Staff gathered up together, smoking, talking loudly and cursing right outside of rooms. I was afraid to leave... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 10, 2015

So, day one room was horrible! Day two, they moved us to a different room it was pretty nice. Check out day, they STOLE my chihuahua! That's right, they all kept saying we want to buy him I said he is not for sale. So last day of check out, they came in and cleaned our room my husband and... More 

Was this review helpful? Yes 3
6Team, Brand Experience Team member at Motel 6 Johnson City, responded to this review

Dear Guest Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen... More 

Johnson City, Tennessee
1 review
2 of 5 stars Reviewed January 8, 2015

Stayed 1 night. January 7, 2015. The room was clean. But the heater was broken (it either burned you up or froze you out. no middle ground). The free wifi , well let us just say it said i was connected but i sure could not do anything online. I would up using the wifi from the hotel next door.... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Johnson City, responded to this review

Dear Guest, Thank you for taking the time to share your review. Please know that the heater, ice bucket and desk chair condition you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the bed... More 

Brandon, Mississippi
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

We traveled from Jackson Mississippi to see famulyband friends, Saturday was our last night in town so we went to see the speedway in lights at Bristol. We needed a last minute place to stay, I found this motel through Orbitz and read mixed reviews. For the price I gave it a try. The staff was awesome, the woman at... More 

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New York City, New York
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 26, 2014

The front desk both at check in and checkout were both very friendly employees! I did have a problem as the room was not ready, the front desk resolved this issue quickly giving us the room next door! I know this can occur from the best to the worst! The second room did have some issues, broken light bulbs, but... More 

Was this review helpful? Yes 2
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