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Carnegie Hotel

Certificate of Excellence
Hotel website
1216 W. State of Franklin Rd, Johnson City, TN 37604
Carnegie Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 20 Hotels in Johnson City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
2bemullins5 Bristol, Tennessee
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266 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, Tennessee
Top Contributor
107 reviews 107 reviews
25 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a night here in their Presidential Suite. The hotel itself has a nice old-school luxury...dark paneling, large doors and a rich feeling. The suite is very nice and large. King bed, dining table, fireplace, sitting area, half bath plus a wonderful master bath...located on top floor and very private...it was a very relaxing stay. It definitely felt like we... More 

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Erwin, Tennessee, USA
Top Contributor
85 reviews 85 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I attended a 50th wedding anniversary party at the Carnegie and the service was top notch. The room was huge and very nicely decorated. The employees are well trained and bend over backwards for the customers. The food was great. We did walk around the hotel and everything was extremely nice and neat and elegant.

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Lutz, Florida
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our daughter's wedding was in Johnson City (unfortunately, the hotel could not accommodate us for the wedding, since another event was already book on our date), but most of our out-of-town guests stayed here and LOVED it! The staff was friendly and very responsive to any needs. The rooms were exceptionally decorated and clean. The bartender's kept the bar open... More 

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Johnson City, Tennessee
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here on a couple of occasions and have attended several conferences. First things first, it is by far the nicest hotel in JC. That said, this hotel wants to promise an unmatched level of elegance and opulence, and they fall short of that mark. Might just be my overinflated expectations here, but that's the feel I got.... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for your recent review and thank you for your continued patronage with us. Our staff strives to provide each of our guests with exceptional service during their stay and I regret that you feel as if we have "missed the mark" during your stays with us. We are open to constructive criticism and use any criticism we do... More 

Smiths Grove, Kentucky, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is full of charm, and the employees are great. I have mainly interacted with front desk staff, and everyone has been nothing but helpful and friendly. The beds are great with lots of comfy pillows. Bathrooms are huge, and they match the old-fashion charm of the hotel while being completely modern. Separate tub and shower, double sink vanities...nicer... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for posting your review online to TripAdvisor! We recently replaced all of our mattresses with Carnegie Label Dream Sleep Mattresses as well as larger, more plush pillows, in an effort to provide all of our guests with a restful nights sleep. I'm happy to hear that you slept comfortably and loved the room your stayed in. I have... More 

Nashville, Tennessee
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ok... Stayed one night for a work meeting. Now, I want to book a weekend with hubbie! Front desk staff nice. Got a facial at the spa! Live jazz in the restaurant right now!! This place is rocking! Wait staff are probably mostly college kids so maybe that's why people expect more? My waiter is perfectly nice and attentive and... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking time to post your review! I'm so happy to hear that you enjoyed your stay with us and that you were able to come to our "Jazz Jam" nights on Thursday and that the spa provided a relaxing experience during your stay. I certainly hope that you will be able to return soon and bring your... More 

San Antonio, Texas
Top Contributor
54 reviews 54 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very comfortable, beautiful hotel, deserving of better than average rating. We were in Johnson City for a funeral and the staff was so thoughtful in letting us have a late checkout and accommodating a large lunch party. The king room is huge and the heavy sleigh bed is very comfortable. The restaurant was quite satisfactory for breakfast and lunch. We... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for posting your review of your recent stay with us. Although we regret that it was under the circumstances, it was a pleasure to be of service to you as well as your family and friends during that time. Our staff tries on every occasion to go above and beyond to assist with guests needs and I'm happy... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is just absolutely lovely. Really cool concept. Great decor on the main floor and in the room. The room was very clean The bed is super comfy and the room is nice and big. Absolutely love the bathroom and brought my bath bombs with me to enjoy the separate tub to wind down in the evenings after... More 

Was this review helpful? Yes 1
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking your time to share your recent experience with us! I'm pleased to her that the Front Desk associates were of help to you during your stay and made it memorable for you. I have passed along your kind words to our staff. We greatly appreciate your candid feedback regarding your experience in our Wellington's Restaurant and... More 

1 review
5 of 5 stars Reviewed February 18, 2015

My husband and I stayed here for Valentine's weekend. The hotel is beautiful. The staff was friendly and they helped us with any questions we had. The room was extremely comfortable and nicely decorated. I liked that our room had a sofa and a desk in it. It was a great size and the bathroom is a great size as... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking your time to share your experience with us! I'm delighted you chose to stay with us over Valentine's Day and happy to hear that we were able to make it a special and memorable day for you both. I have shared your kind words with our staff and we certainly hope that your travels will bring... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

My husband and I visited Johnson city for a weekend and stayed at the Carnegie hotel. Beautiful beautiful hotel! The revolving door, the burning fire place, and tastefully decorated lobby was breath taking. Worth every penny. Check in process was too easy. A younger Indian lady helped us at the front desk when we asked her about dinner suggestions. She... More 

Was this review helpful? Yes 1
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking your time to share your experience with us! I'm pleased to hear that everything was perfect from the moment you checked in and that the check-in process with quick, smooth, and that our Front Desk Ambassador was of great assistance to you! I'm also delighted that you found the beds in the rooms to be comfortable... More 

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