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Carnegie Hotel

3.5 of 5 1216 W. State of Franklin Rd, Johnson City, TN 37604
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Certificate of Excellence 2014
Carnegie Hotel
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Carnegie Hotel
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253 reviews from our community

Traveler rating
    160
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richlands, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was my first time staying at the Carnegie, I read many reviews of this hotel before booking and most of the reviews was positive. I decided to go to Johnson City just to get away from my small town and do some shopping and eat a nice dinner somewhere. I arrived maybe 5 min before 3pm and checked in.... More 

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FL
Top Contributor
80 reviews 80 reviews
26 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We have stayed here several times before and have been generally pleased. In the past, some of the furniture was starting to fall apart, but it was still a nice property. This time, we found rooms desperately in need of updating, sagging beds, and a rude check in woman with long black hair who should work on her professionalism. We... More 

Was this review helpful? Yes 1
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for your candid feedback regarding your recent stay with us. Our staff takes all guest reviews very seriously, so please note that we are reviewing your concerns and ensure that they will be addressed. In addition, we apologize that your stay was not up to your expectations. As one of only fourteen four diamond hotels in the state... More 

Wilson
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stayed here as a halfway point between my son's two college basketball games on the weekend. I picked this hotel from trip advisor reviews. We were not disappointed. When I called to book the room the person at the front desk quoted a price, I told her that I saw it for a cheaper price on... More 

Was this review helpful? Yes 1
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking your time to post your review of your stay with us! I'm happy to hear that your stay was comfortable and that you had a good nights sleep! Hopefully your travels will bring you back to the area so that you can take advantage of our Wellington's Restaurant and Austin Springs Spa! Again, thank you for... More 

Orlando, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked my reservation through Booking.com and it was superb, the high attentiveness of the staff to the nicely decorated interior. Definitely a treat for small Johnson City, room amenities can be improved but the very large bathroom size and beds make up for that. One of a kind property, don't see why a few major upgrades cannot make it a... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for your recent review of your stay with us! I'm pleased to hear that the staff was attentive during your stay and that the service you received was top notch as our guests satisfaction that is the goal that we strive for on a daily basis. We wish to not only meet but exceed guest expectations. I have... More 

Augusta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Recently, my husband and I stayed at the Carnegie Hotel while visiting our families in East Tennessee. Previously we had stayed at other local hotels however they never lived up to our expectations. Either cleanliness or comfort was an issue. We found out about the Carnegie from a personal friend here in Augusta, Georgia. As you are aware "Word of... More 

Was this review helpful? Yes 1
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking your time to review your recent stay with us! I'm delighted to hear that we not only met but exceeded your expectations and I'm pleased to hear that you enjoyed our Wellington's Restaurant during your stay! I have passed along your kind words to our staff and we look forward to being of service to you... More 

Misawa, Japan
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Have been staying at the Carnegie for years during my travels through Johnson City. The hotel is immaculately kept with large, clean rooms, friendly staff and a great bourbon/scotch selection at the restaurant bar, not to mention good food. The Austin Springs spa located in the basement also provides a great way to relax. Wouldn't stay anywhere else in Johnson... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking your time to post your review of your recent stay with us! I'm happy that over your numerous stays with us that you have been able to enjoy all the hotel has to offer from our Wellington's Restaurant to the Austin Springs Spa and I'm delighted to hear that you have always had a positive and... More 

Flintstone, Georgia, United States
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

The Carnegie Hotel in Johnson City, TN, is a hidden gem. Walking into the Carnegie is like going back in time. You are greeted by professional, friendly staff and soon find yourself in a beautiful and large guest room furnished with beautiful but functional antiques. After settling into your room, venture downstairs to the spacious lobby and the library/lounge from... More 

Was this review helpful? Yes 1
Beth L, Manager at Carnegie Hotel, responded to this review

I would like to thank you for taking your time to post your recent experience with us at The Carnegie Hotel. I'm very pleased to hear that you had a wonderful stay with us and that your expectations were not only met but exceeded. I sincerely hope that your travels will bring you back to the area in the future... More 

Queenstown, New Zealand
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2014

We stayed here a couple of weeks ago, as our daughter was playing soccer in town. Travelling around we were expecting just another hotel but this was a treat!! Great staff, lovely reception area, and happy with the spa. The rooms were huge, the bathrooms massive, and we loved the furniture and feel of the place. The beds were really... More 

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Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking time to post your review on TripAdvisor! I'm delighted to hear that you thoroughly enjoyed your stay with us! Our staff strives to provide attentive and superior service to all of our guests. I'm happy that you were able to enjoy both the Austin Springs Spa and Wellington's Restaurant while you were here! It was a... More 

Tipton, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

This hotel could be your destination. We loved the decor throughout...from lobby, to hallways, to the rooms--every detail was beautiful. Very comfortable beds. The room was spacious & had everything we needed. Once you figure out all the one way streets & confusion of traffic, Johnson City is a great place to visit!!

Was this review helpful? Yes
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking time to share your review on TripAdvisor! It's wonderful to hear that you not only enjoyed your stay and loved the décor of the hotel but that you also had a good nights sleep while you were here! I certainly hope that your travels will bring you back to Johnson City so that you can explore... More 

Johnson City, Tennessee
Top Contributor
56 reviews 56 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 12, 2014

Great prices for accommodations Great prices on meeting facilities of all sizes Great IT services Great staff in all areas Great services provided - refreshments, directions, willingness to serve Quality above and beyond the norms Groups planning once and done at the Carnegie & Johnson City for annual meetings, etc., change plans to again meet in Johnson City annually because... More 

Was this review helpful? Yes
Beth L, Manager at Carnegie Hotel, responded to this review

Thank you for taking time to post your review! I have passed along your praises to our banquet staff including our Special Event Coordinators Amy and Carla. Our staff takes pride in their work and always strive to provide each guest a memorable experience from start to finish. I'm pleased that their efforts have not gone unnoticed and I certainly... More 

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Additional Information about Carnegie Hotel

Address: 1216 W. State of Franklin Rd, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Carnegie Hotel 3.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Carnegie Hotel Johnson City
Hotel Style:
#1 Romantic Hotel in Johnson City
#2 Family Hotel in Johnson City
#3 Business Hotel in Johnson City

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