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Holiday Inn Express

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2 Orr Court, Johnson City, TN 37615
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Holiday Inn Express
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150 Reviews from our TripAdvisor Community

Traveler rating
    93
    45
    5
    3
    4
See reviews for
55
23
11
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Oh what a terrible night we had at this place. The smoke alarm battery started going off around 12:30A.M. And continued all night😁 The fan on the AC would not turn down. When we told the manager in the morning I got the impression he was annoyed with us for not calling the front desk . We kept hoping that... More 

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athens,tn
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After staying in a HI Express in Cincinnati that wasn't the best, I was quite nervous about this stay. I must say, this HI Express was exceptionally clean! The bed were comfortable and fresh. The ladies at breakfast were OUTSTANDING! The food was better than the majority of motels I have stayed in. My one complaint would be the pool... More 

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Tucson, Arizona
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This HI Express is very nice. Several stayed here for a business meeting. The staff is very pleasant and the breakfasts are as good as you get in these breakfast rooms. We had an issue with the chairs they use at the desks in the rooms - very low quality and cheap. The back broke off one chair dumping the... More 

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Chattanooga, Tennessee
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This property was very convenient for my overnight trip to Johnson City. It was very clean, the bed was comfortable, and the staff was helpful and friendly, especially Nathan who was on the desk when I checked in. There's a Cracker Barrel, a Mexican restaurant and some other places nearby. I'll definitely stay here if I'm in the area again.

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you for your great review. We are so glad you enjoyed your stay with us. I will be sure to let Nathan know that you mentioned him. Please come back and see us soon! Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

The Holiday Inn Express had great customer service. They helped us with all of our extra needs (extra towels, extra pillows, etc.). The pool was a little small. Breakfast was great, we didn't have to worry about where to go for breakfast and having an added expense.

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Sasha, Thank you for your feedback. We thrive on providing the best customer service possible and we are glad you recognized it. I will share your review with the entire staff. Come back and see us soon! Sincerely, Sanjay Bakshi | GM Holiday INN Express More 

Cary, North Carolina, United States
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice new hotel - with free breakfast. Centrally located in Johnson City - close to shopping centers and all types of restaurants. Not far from East Tennessee State University campus or the Bristol Motor Speedway

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Mr. Fields Thank you for the great review. We are glad you enjoyed your stay and the location. We are not far from ETSU which is great for our guest visiting the university. We hope to see you again very soon!! Sincerely, Sanjay Bakshi | GM Holiday INN Express More 

Millers Creek, North Carolina
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a very pleasant stay for two nights. Upon our arrival we were checked in by Nathan. He was extremely professional and nice. Unfortunately, he was only there on day 1. Our double bed room was very clean, beds were comfortable and it was very quiet (#414). Breakfast was fine (typical HI Express breakfast) and attendant was extremely pleasant... More 

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you for the great review, we are so happy that you enjoyed your stay with us. I will definitely share your review with the entire staff especially Nate. We hope to see you gain soon. Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

New Tazewell, Tennessee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

We picked this hotel because of the reviews...mainly the mention of having comfortable beds. It is an convenient location & check-in was so easy & fast! We were there right at 3p.m. & room was ready. Very clean & spacious room along with a nice sized mini fridge & microwave stand. Bathroom was decent size & also very clean. However,... More 

Was this review helpful? Yes 1
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Dawn, Thank you for giving us your feedback. I'm glad you enjoyed your stay overall. All our bathrooms have ventilation that operate from roof fans so they stay on continuously to circulate air. We provide a Holiday Inn Express approved breakfast bar. We try to keep a large selection of items for people to choose from. The yogurt we... More 

Fayetteville, Georgia
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 19, 2015

this was our 3rd stay here and it is every bit as good now as it has been before. great accommodations, clean, neat, all the amenities you would want. Two elevators and a large restaurant with great food for breakfast. right off the Interstate with many fine restaurants and shopping stores nearby. Staff is very nice.

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear guest, Thank you for being a loyal guest with us. We are so glad you enjoyed your stay. We hope to see you again very soon!! Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

Greer, South Carolina
1 review
5 of 5 stars Reviewed May 5, 2015 via mobile

Our large family needed a hotel in the Bristol area due to a loss in our family. Right off the bat, Will offered us a bereavement rate to help us financially since we had to book 8 rooms for 3 days. The rooms were very clean, beds were extremely comfortable.. Breakfast was always hot and fresh. Shout Out to Nathan... More 

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you for the feedback. We are sorry you were hear during a sad time in your life, and hope next time you are here on better circumstances. I will share your feedback with the entire staff including Nate. We hope to see you again soon. Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

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