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Holiday Inn Express

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2 Orr Court, Johnson City, TN 37615
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Holiday Inn Express
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Holiday Inn Express
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138 reviews from our community

Traveler rating
    85
    42
    5
    2
    4
See reviews for
48
21
10
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • All months
    (138)
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    (37)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

I figured from the comments that the hotel sounded great -- and it was. But I need to give a shout out to the Will, the front desk person when we arrived on Sunday. My wife has dietary restrictions, so I asked for recommendations, and he pointed out a great restaurant that catered to GF and was really great as... More 

Was this review helpful? Yes
Charleston, West Virginia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a two night stay here, during which there was a large number of children, teens, and families staying for some kind of sporting tournament. Our floor was nearly full, and I began to worry that I might hear kids running the halls or making noise at all hours, but my rest and relaxation was never once disturbed by... More 

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Andy, Thank you for leaving us feedback. We are glad you enjoyed your stay with us. We do accommodate teams and groups occasionally and we always try to make sure the hotel is quiet and comfortable for all our valued guest. I'm glad to hear that we lived up to that. We hope to see you again soon! Sincerely,... More 

New York
Contributor
12 reviews 12 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Would you believe it that I booked this hotel mainly because it had advertised a hot tub? It's true -- I called all of the hotels in JC and asked if they had an indoor pool & hot tub -- and this one fit the bill. My feet were hurting, and I was hoping soaking in the hot tub would... More 

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, I would like to apologize for the Hot Tub being out of order during your stay. It is up an running now, it needed a new pump that took 2 days to get here. I really am sorry. I'm glad you enjoyed the rest of your stay with us. We hope you choose us again when you are... More 

Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Was in town for a gymnastics meet. Front desk was very helpful. They even called my room about 15 minutes after checking in to make sure everything was ok. Would stay here again. Hotel is located close to ETSU and several places to eat.

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Preston, Thank you for the 5 stars. I'm so glad you enjoyed your stay. Your feedback will be shared with the entire staff. We hope to see you again soon! Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

Oregon
Top Contributor
96 reviews 96 reviews
51 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night before an early flight from TRI after traveling in the area. Because it's located at the north end of town right off the freeway it made for an easy trek to the airport. This is a very nice property. Although breakfast starts at 6am, the staff had it all ready before that and we were able to... More 

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you for leaving us your feedback. We are a very convenient location to the airport, and we glad you took advantage of that. We hope you choose us again when you are in the area. Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

Gray, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Everything was clean and nice. The Bed was very comfortable. I Loved the pillows! Breakfast was also good. The Staff was very very nice. The hotel is Pretty new and has a great indoor pool and hot tub too. I would definitely recommend this place to anyone!

Was this review helpful? Yes 1
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Tammy, Thank you for leaving us a review. We are so glad you enjoyed your stay with us. I will share your feedback with the entire staff. We hope to see you again very soon! Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

We decided to stay here because of the great reviews and it was even better than we anticipated! Great staff, including the clerk with the handlebar mustache who greeted us when we arrived and Jennifer, who took care of the breakfast buffet. (We loved the cinnamon rolls, crispy bacon, and pancake machine.) Two other items struck me as classy (compared... More 

Was this review helpful? Yes 1
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Joy, Thank you for staying with us. We are so glad you enjoyed your stay here. I will be sure to let Nate and Jennifer know how much you enjoyed their service. We hope to see you again soon! Sincerely, Sanjay Bakshi | GM Holiday Inn Express More 

Nashville, Tennessee
Top Contributor
78 reviews 78 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 30, 2015

Will was at the desk at check in, he was very friendly and helpful on the questions I had. The motel is very clean, quiet and has all amenities normally offered by HIE. It’s located on a hill away from traffic. The room I stayed in was on the first floor, had a big screen LED TV, fridge, microwave all... More 

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, We are so glad you enjoyed your stay with us. We take pride in providing the best possible service to all our guest. I will share your review with Will and Karen. We hope to see you again soon. Sincerely, Sanjay Bakshi More 

Sevierville
Top Contributor
55 reviews 55 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 25, 2015

Had an overnight business meeting the hotel was very clean the front desk clerk was a very nice lady. Room card did not work first time and she resolved the issue right a way. Bed was very comfortable. Liked the thermostat for the heat instead of it running all night

Was this review helpful? Yes 1
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank your for your recent feedback. I'm glad you enjoyed your stay with us. We take pride in providing the best service possible to each guest. We hope to see you again soon! Sincerely, Sanjay Bakshi | BW Holiday INN Express More 

Galax, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 24, 2015

Kids will enjoy d in-door swimming pool, come prepared! Avoid rooms in the first floor, too much echos. Staff are nice and friendly, breakfast menu contains all you will expect to kick off a good a day.

Was this review helpful? Yes
Sanjay B, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you for leaving us your feedback. We are so glad you enjoyed the pool and breakfast. We hope to see you again soon. Sincerely, Sanjay Bakshi | GM Holiday INN Express More 

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