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Comfort Inn Johnson City

1900 South Roan Street, Johnson City, TN 37601-3718
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#11 of 20 hotels in Johnson City
66 Reviews 4 of 5 stars
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Comfort Inn Johnson City
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Comfort Inn Johnson City
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  • Reviews (66)
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66 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Princeton, United States
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had to call the manager to get a room here during the same time that Bristol Raceway was running. Apparently, they take all the rooms and it is very hard to find a room anywhere in the area. This was the first time I had stayed in a Comfort Inn but the beds were comfortable, the food was okay,... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Due to Race Week at Bristol Motor Speedway, I had to make two different reservations at this hotel in order to get my four night stay accommodated. On my first three nights I was in a room with a king sized bed, a whirlpool tub, a mini-fridge, and a microwave. On my last night, no whirlpool tub. The first three... More

Was this review helpful? Yes
Alpharetta, Georgia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I do not know who is writing these excellent reviews but either they are not real or this is first hotel they stayed at. Terribly out of date, smelly (mold), thread bare, unclean and the front desk man at night is awful. Once they lock the front door and use the "slot", he does not want to be disturbed. I... More

Was this review helpful? Yes 1
Saint Louis
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This room was fine. But I felt like I was back in the 70s. Someone made an attempt to update, you can tell. But it smelled moldy and looked very old. The door safety lock was hanging from a screw. I was surprised because the night before I stayed in a Comfort Inn in Paducah that was outstanding! Had everything,... More

Was this review helpful? Yes
Disputanta, Virginia
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

Older hotel, but clean. We were on the 2nd floor right at the top of the stairs and no one woke us all night. Nice and quiet. The staff were outstandingly friendly. Breakfast was fine although the dining area is really small. Overall enjoyable stay.

Was this review helpful? Yes
Kim F, General Manager at Comfort Inn Johnson City, responded to this review

Thank you for taking time to give us your feedback. It is very important to us to know what our guest think about their stay. I am glad you found your room to be nice, quiet and clean to your expectations. I am happy you had and enjoyable stay and look forward to seeing you again if you return to... More

Fort Lauderdale
Top Contributor
77 reviews 77 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 27, 2014

I'm not sure how we selected this hotel for our 1 night in Johnson City on our way to Roan Mountain. It was ok, rooms were on the small side but clean. The breakfast room was small, the breakfast selection ok. We were on the ground floor so getting to and from the car was easy.

Was this review helpful? Yes
Kim F, General Manager at Comfort Inn Johnson City, responded to this review

We are glad you chose us for your recent stay as well as giving us your feedback. We get many visitors for the Roan Mountain area since we are the closest hotel in Tennessee to that area. We strive to offer our guest clean and comfortable rooms at a reasonable rate. If you are back in the area I hope... More

Senior Contributor
42 reviews 42 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 19, 2014

Comfort Suites should be your new 'go to' if you are a fan of Holiday Inn Express and Hampton Inn. They are taken note that travelers love fabulous beds, strong showers, crisp, clean linens and a nice hot breakfast. The bonus of a fitness room and business center really makes the stay. The rooms are larger than most with a... More

Was this review helpful? Yes
Dover, Indiana, United States
2 reviews
4 of 5 stars Reviewed June 5, 2014

We traveled to Johnson City to visit a friend who was in the dying process. The staff was very helpful and friendly. The room was clean and comfortable. The only complaint we had was the breakfast area is very small. We had to wait for a table to come available both days.

Was this review helpful? Yes
Kim F, General Manager at Comfort Inn Johnson City, responded to this review

Thank you for your feedback. We are glad you enjoyed your clean and comfortable room. I apologize for having to wait on a table in the breakfast area. The area is small but I am glad you enjoyed the full hot breakfast offered to you during your stay. I hate that your visit was due to the reason it was... More

Hernando, Florida
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

Kim was very helpful and friendly during check-in. Room are large and very clean and comfortable. The wifi worked great and was fast. Beds were very comfortable, plenty of towels and wash clothes, they were very fluffy and like new. The housekeeping staff was very friendly. Breakfast was waffles, biscuits and gravy, scrambled eggs, sausage, yogurt, cereal, toast, good coffee... More

Was this review helpful? Yes 1
Kim F, General Manager at Comfort Inn Johnson City, responded to this review

Thank you for the feedback. We strive to give each guest the WOW that they expect when staying at choice hotels. We are pleased you enjoyed your stay. I am happy you got to enjoy our fresh hot breakfast. Our clean and comfortable rooms are what our guest expect as well as a warm welcome at check in. We like... More

San Diego, California
Top Contributor
153 reviews 153 reviews
141 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed May 14, 2014

First of all, I got a smoking room. That may have been my fault as I may have not requested it. I was so tired and not feeling well when I arrived that I just held the vomit from the cigarette smell when entering the room and had to extend my stay an extra 3 days because the flu bit... More

Was this review helpful? Yes 2
Kim F, General Manager at Comfort Inn Johnson City, responded to this review

I am very sorry for your recent stay not being what you expected. All our smoking rooms are on one side of the building for those who choose to smoke. When making reservations you are given and option of smoking or nonsmoking if both are available. I wish your problems had been brought to my attention while you were still... More

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Additional Information about Comfort Inn Johnson City

Address: 1900 South Roan Street, Johnson City, TN 37601-3718
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $
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Also Known As:
Johnson City Comfort Inn

14 photos of this hotel

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Hotel & grounds (3)
Dining (1)
Pool/beach area (1)
Room/suite (1)
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Hotel Style
#1 Best Value Hotel in
Official Description (provided by the hotel)
Newly renovated! Located near ETSU, Milligan College, Mountain Home VA. Local attractions include Bristol Motor Speedway, Gray Fossil Site, Tipton-Haynes, International Storytelling Center in Jonesborough. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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