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Comfort Suites

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3118 Browns Mill Road, Johnson City, TN 37604
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80 Reviews from our TripAdvisor Community

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Traveler rating
    37
    29
    9
    3
    2
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27
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (18)
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    (29)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My main purpose for writing this review is to give rave reviews for Maria Adams, who sets up the breakfast buffet It's so rare to see someone who goes out of their way to make sure they are really happy with their stay. When you walk into the breakfast area, you get a sunny good morning and maybe even a... More 

Was this review helpful? Yes 1
Ella B, General Manager at Comfort Suites, responded to this review

Dear Judy M, Thank you for taking the time to complete our online survey. Feedback from our guest is very important to us and it we use you comments to continue to make improvements for your complete satisfaction. I greatly appreciate the recognition you gave to Maria Adams. She is not only a delight to our guests in helping them... More 

Sussex, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here on two occasions on business, each time for six nights, to attend classes and meetings at the Siemens Headquarters just down the street from the hotel. Very comfortable rooms, quiet, clean, nobody hassled me; free hot breakfast offered by the hotel to guests was simple but tasty, very generous and complete. Free in-room WiFi connection was fast... More 

Was this review helpful? Yes 1
DeLand, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Fortunately they are remodeling because this place needs it. Coffee pot was in the bathroom...GROSS. Best thing about breakfast was the woman (I'm guessing Maria?) hosting it. I don't think they come any nicer than her. The room's air conditioning ran cold (like we like it) and we all slept well.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 20, 2015

We visited this hotel on 06/19/15, from the start we were greeted by friendly staff. However there was one lady that stood out in my eyes, Maria was working the breakfast area on the morning of 06/20/15.She greeted everyone with a friendly smile and asked how there stay was, She was super friendly and very helpful, if some one was... More 

Was this review helpful? Yes 2
Johnson City, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

I stayed here for about 8 weeks while transferring to the area and getting my house bought. The rooms were great-I tried out several. Always clean. The staff very friendly. There were a couple that went out of their way to make their customers happy. Brad at the front desk and Maria at the Continental Breakfast. They were friendly and... More 

Was this review helpful? Yes 3
Allentown PA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 18, 2015

Booked a two room suite. Very spacious living and bedroom area. Front desk extremely virtuous and professional. Room had mini kitchen that more than satisfied our needs while at the Bristol Speedway for an NHRA event. Very pleased with this hotel only thing I noticed was the carpet was older and could have been updated. However I believe there was... More 

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Napa, CA
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 18, 2015

Actually the best night's sleep of our trip. The staff was efficent and polite. The rooms were good sized, well furnished and appeared to have been recently remodeled. A comfortable bed and a good breakfast. There was strong, fast wifi where we were on the 3rd floor. I had a great dinner right next door at the roadhouse. I took... More 

Was this review helpful? Yes 1
White Pigeon, Michigan
1 review
5 of 5 stars Reviewed June 11, 2015

Each and every employeed went out of their way to insure my stay was top notch. Mission Accomplished! I will be back here next time I am in the area. The staff was courteou and knowledgeable. On short noticed, this hotel far exceeded my expectations.

Was this review helpful? Yes
Ella B, General Manager at Comfort Suites, responded to this review

Dear Tasha: Thank you for taking the time to complete our online survey and for sharing your positive experience with others. It is always a pleasure to receive position feedback as it is the best source of motivation and appreciate my staff can receive. I will be sure to share your comments with Brad and Maria. More 

Rockwood, Tennessee
1 review
5 of 5 stars Reviewed June 11, 2015

I love staying at the Comfort Suites in Johnson City, TN. I call it my home away from home. I have been staying there once week for almost 3 years. Brad is always so helpful when I call in to make reservations. Every morning when I check out and get breakfast Maria greets me with a huge smile. She is... More 

Was this review helpful? Yes
Ella B, General Manager at Comfort Suites, responded to this review

Dear Mark: I greatly appreciate you for taking the time to complete our on line survey. It was a pleasure to receive your scores and your favorable comments. I will certainly share your survey responses with the entire staff as it is their best source of encouragement for the work that they do. Thank you for choosing Comfort Suites Johnson... More 

Dayton, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 7, 2015

This is the best Comfort Suites we have stayed at. It has been newly remodeled with very classy colors and accessories. We had the king room with the separate bedroom. It is quite huge. The bed was comfortable and the bathroom impressive. The service by the front desk and the breakfast staff was friendly and professional. We will gladly return.

Was this review helpful? Yes
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