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All 20 Johnson City hotels

Comfort Suites

2.5 of 5 Hotel   |   3118 Browns Mill Road, Johnson City, TN 37604
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Ranked #6 of 20 hotels in Johnson City
A recent review
4 of 5 stars reviewed 4 weeks ago
M P Knoxville, Tennessee
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54 people have reviewed this hotel

Traveler rating
    26
    17
    6
    3
    2
See reviews for
18
10
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff was very friendly and attentive. Room was clean and spacious. Breakfast was good and fresh !!! Scrambled eggs and bacon and plenty of pastries and biscuits. Lots of juices to choose from. Great location Near Food And walmart

Was this review helpful? Yes
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you so much for staying with us! We value our guests and appreciate your loyalty! More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 3, 2014

We went to Johnson City for a belated valentine`s celebration and went to the Blue Moon Dinner Theater. We had a wonderful time ! I called the hotel for a local florists and they gave me the name of a outstanding florists, Posey`s . The hotel staff went out their way to help the cause of romance . We have... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

We are so happy you chose us to celebrate your special time and of course more than happy to help you find what you needed to plan it out. Glad it went well and you enjoyed your stay and time in town. Tammy Havens General Manager More

florida
Top Contributor
69 reviews 69 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 8, 2014

Very much enjoyed our stay at this Comfort Suites. The room was very clean. The beds very comfortable with pillows that welcome a weary head. The surroundings were quiet and the staff friendly and helpful. Right next door is an excellent restaurant called Ryans Roadhouse. It is a chain that I was unfamiliar with and offered excellent fare.

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind words, we are very glad you enjoyed your stay and the local amenities. Hope to see you again soon! More

sunny south
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2014 via mobile

We just checked out of this hotel and were very pleased with our overall experience. The hotel appears to have been updated recently. The bedding was very comfortable and the lobby had fresh cookies, popcorn and a nice fireplace in the dining room. The staff was especially helpful as we needed a late checkout because of a flat tire. We... More

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

We try our very best to always go above and beyond. I will certainly extend your kind words to Michelle for the excellent job she did making you all comfortable and accommodating you while you were trying to get your unfortunate situation resolved. Thanks so much and we hope to see you again soon. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 4, 2014

Our family stayed here after Christmas on the way to visit relatives. Check in was smooth, the price was good, and the queen beds were comfortable. Bedding for the fold out bed was waiting for us in the room. Some rearranging was necessary to accommodate my floor sleeper because the room was a little smaller than at most Comfort Suites.... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

I am so glad that you enjoyed your room and you and your family slept well. I apologize that the breakfast was not accommodating. I will address the issue as well as the issue with the staff and see if we can make some improvements for the future. Thank you so much for choosing us we appreciate it very much. More

Columbia, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 22, 2013

Stayed at this location on 10/19,20. Michell Smith checked me in and noticed I was a platimum member. She offered me a free upgrade which was a wonderful room with a jucuzzi . The hotel was spotless and very well located in town. It was close to many eating places and Walmart across the street. Breakfast was nice and clean.... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thanks so much for your response. I will ensure she receives proper recognition for her excellent work. Hope to accommodate you again soon! More

Tennessee
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 18, 2013

Recently stayed at the Comfort Suites during a college visit for my son. We had our small dog with us and small dogs can stay for $15/night. Clean room. Comfortable beds. Was not impressed with the breakfast but there are several restaurants near by and there is a super WalMart across the street which is very convenient. We are a... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thanks for staying. I am glad we met your needs and expectations and could accommodate you and your family during your travels. More

Manor, Pennsylvania
Top Contributor
54 reviews 54 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 17, 2013

The room was dated, though seemed to be clean. The bathroom was dark, there was only one light bulb in the fixture. The shower curtain rod was bent down in the middle so the shower curtain constantly slid to the center, yes the floor got flooded. The windows were so dirty on the outside you literally couldn't see out of... More

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you for staying with us. I am sorry we did not meet you expectations. I will address your concerns and remedy them. Please don't shy away for your future travels. More

Greer, South Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 8, 2013

Our stay was very nice at this comfort suites. The place was clean, the staff extremely friendly, and the location was convenient. The reason for four stars is a few little things that make a place special. First, it is older, and a few things could be updated. (like carpet and sinks in the rooms). Second, the breakfast was okay,... More

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thanks so much for choosing us! I will see what we can do to make things last a little longer in the evening. More

Lonoke, Arkansas
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2013

Very nice rooms and accommodations! Staff could have been a little nicer, but I try to think they may have had a bad day or ready to get off work!! The breakfast was just what we needed and appreciated the lady that helped me with my children :-) We will return when visiting our family again!

Was this review helpful? Yes
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thanks so much and I am glad you enjoyed your stay. Of course I do not accept any of my staff being anything less than accommodating and friendly as our motto is your home away from home! I will address this matter and ensure that is done not happen again. More

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Additional Information about Comfort Suites

Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites
Address: 3118 Browns Mill Road, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Johnson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
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