We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites

Hotel website
Hotel deals
3118 Browns Mill Road, Johnson City, TN 37604
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Comfort Suites
View Map
Add Photo Write a Review

83 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    30
    9
    3
    2
See reviews for
28
18
2
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (83)
  • Mar-May only
    (18)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (14)
All months
Johnson City, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

Even though this is not a 5 star hotel, it is very good for the price range. They have upgraded rooms, it is clean and the staff is friendly. Brad at reception is always extremely helpful and courteous. Maria, who runs the breakfast is very friendly. The rest of the staff is attentive and wants to assure you have a... More 

Was this review helpful? Yes
Nolensville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our fifth stay at this hotel in the last several months….What keeps us coming back to this hotel is Maria, the lady that staffs the breakfast buffet….and sadly, this time, she was not on duty. We missed her! There are probably other hotels in the area of comparable standards but we can guarantee you that no other hotel... More 

Was this review helpful? Yes
Ella B, General Manager at Comfort Suites, responded to this review

Dear Mike, Thank you for taking the time to share your recent experience at the Comfort Suites, Johnson City. I will definitely share your comments and scores with the entire staff and, most assured, with Maria and Brad. They and the entire staff here are focused on our guest and how they can made your stay memorable. It is certainly... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here with 3 other couples and 8 motorcycles for the Southern Dozen. The manager Ella was very helpful booking the rooms. "Brad" worked at the front desk. He was so accommodating. He took the time to tell us where the good eating place were. And he let us park our bikes out front. He really took care of us.... More 

Was this review helpful? Yes
Ella B, General Manager at Comfort Suites, responded to this review

Thank you for sharing your experience while staying at the Comfort Suites Johnson City with your group for the Southern Dozen. It was certainly a pleasure to have you with us for your visit to Johnson City and the surround area. Your feedback is very important to us and we appreciate your taking the time to let us know how... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2015

My main purpose for writing this review is to give rave reviews for Maria Adams, who sets up the breakfast buffet It's so rare to see someone who goes out of their way to make sure they are really happy with their stay. When you walk into the breakfast area, you get a sunny good morning and maybe even a... More 

Was this review helpful? Yes 1
Ella B, General Manager at Comfort Suites, responded to this review

Dear Judy M, Thank you for taking the time to complete our online survey. Feedback from our guest is very important to us and it we use you comments to continue to make improvements for your complete satisfaction. I greatly appreciate the recognition you gave to Maria Adams. She is not only a delight to our guests in helping them... More 

Sussex, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015

I stayed here on two occasions on business, each time for six nights, to attend classes and meetings at the Siemens Headquarters just down the street from the hotel. Very comfortable rooms, quiet, clean, nobody hassled me; free hot breakfast offered by the hotel to guests was simple but tasty, very generous and complete. Free in-room WiFi connection was fast... More 

Was this review helpful? Yes 1
DeLand, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2015

Fortunately they are remodeling because this place needs it. Coffee pot was in the bathroom...GROSS. Best thing about breakfast was the woman (I'm guessing Maria?) hosting it. I don't think they come any nicer than her. The room's air conditioning ran cold (like we like it) and we all slept well.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 20, 2015

We visited this hotel on 06/19/15, from the start we were greeted by friendly staff. However there was one lady that stood out in my eyes, Maria was working the breakfast area on the morning of 06/20/15.She greeted everyone with a friendly smile and asked how there stay was, She was super friendly and very helpful, if some one was... More 

Was this review helpful? Yes 2
Johnson City, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

I stayed here for about 8 weeks while transferring to the area and getting my house bought. The rooms were great-I tried out several. Always clean. The staff very friendly. There were a couple that went out of their way to make their customers happy. Brad at the front desk and Maria at the Continental Breakfast. They were friendly and... More 

Was this review helpful? Yes 3
Allentown PA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 18, 2015

Booked a two room suite. Very spacious living and bedroom area. Front desk extremely virtuous and professional. Room had mini kitchen that more than satisfied our needs while at the Bristol Speedway for an NHRA event. Very pleased with this hotel only thing I noticed was the carpet was older and could have been updated. However I believe there was... More 

Was this review helpful? Yes
Napa, CA
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 18, 2015

Actually the best night's sleep of our trip. The staff was efficent and polite. The rooms were good sized, well furnished and appeared to have been recently remodeled. A comfortable bed and a good breakfast. There was strong, fast wifi where we were on the 3rd floor. I had a great dinner right next door at the roadhouse. I took... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Johnson City hotels
2.1 mi away
Holiday Inn Express
Holiday Inn Express
#3 of 20 in Johnson City
4.5 of 5 stars 161 reviews
1.8 mi away
Red Roof Inn Johnson City
Red Roof Inn Johnson City
#6 of 20 in Johnson City
4.0 of 5 stars 204 reviews
3.3 mi away
Hampton Inn Johnson City
Hampton Inn Johnson City
#2 of 20 in Johnson City
4.5 of 5 stars 260 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
DoubleTree by Hilton Hotel Johnson City
4.8 mi away
Comfort Inn Johnson City
Comfort Inn Johnson City
#12 of 20 in Johnson City
4.0 of 5 stars 85 reviews
4.0 mi away
Carnegie Hotel
Carnegie Hotel
#1 of 20 in Johnson City
4.5 of 5 stars 336 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay