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Comfort Suites

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3118 Browns Mill Road, Johnson City, TN 37604
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78 Reviews from our TripAdvisor Community

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Traveler rating
    36
    28
    9
    3
    2
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27
17
2
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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DeLand, Florida
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

Fortunately they are remodeling because this place needs it. Coffee pot was in the bathroom...GROSS. Best thing about breakfast was the woman (I'm guessing Maria?) hosting it. I don't think they come any nicer than her. The room's air conditioning ran cold (like we like it) and we all slept well.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

We visited this hotel on 06/19/15, from the start we were greeted by friendly staff. However there was one lady that stood out in my eyes, Maria was working the breakfast area on the morning of 06/20/15.She greeted everyone with a friendly smile and asked how there stay was, She was super friendly and very helpful, if some one was... More 

Was this review helpful? Yes 1
Johnson City, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for about 8 weeks while transferring to the area and getting my house bought. The rooms were great-I tried out several. Always clean. The staff very friendly. There were a couple that went out of their way to make their customers happy. Brad at the front desk and Maria at the Continental Breakfast. They were friendly and... More 

Was this review helpful? Yes 2
Allentown PA
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a two room suite. Very spacious living and bedroom area. Front desk extremely virtuous and professional. Room had mini kitchen that more than satisfied our needs while at the Bristol Speedway for an NHRA event. Very pleased with this hotel only thing I noticed was the carpet was older and could have been updated. However I believe there was... More 

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Napa, CA
Top Contributor
54 reviews 54 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Actually the best night's sleep of our trip. The staff was efficent and polite. The rooms were good sized, well furnished and appeared to have been recently remodeled. A comfortable bed and a good breakfast. There was strong, fast wifi where we were on the 3rd floor. I had a great dinner right next door at the roadhouse. I took... More 

Was this review helpful? Yes 1
White Pigeon, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Each and every employeed went out of their way to insure my stay was top notch. Mission Accomplished! I will be back here next time I am in the area. The staff was courteou and knowledgeable. On short noticed, this hotel far exceeded my expectations.

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Ella B, General Manager at Comfort Suites, responded to this review

Dear Tasha: Thank you for taking the time to complete our online survey and for sharing your positive experience with others. It is always a pleasure to receive position feedback as it is the best source of motivation and appreciate my staff can receive. I will be sure to share your comments with Brad and Maria. More 

Rockwood, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I love staying at the Comfort Suites in Johnson City, TN. I call it my home away from home. I have been staying there once week for almost 3 years. Brad is always so helpful when I call in to make reservations. Every morning when I check out and get breakfast Maria greets me with a huge smile. She is... More 

Was this review helpful? Yes
Ella B, General Manager at Comfort Suites, responded to this review

Dear Mark: I greatly appreciate you for taking the time to complete our on line survey. It was a pleasure to receive your scores and your favorable comments. I will certainly share your survey responses with the entire staff as it is their best source of encouragement for the work that they do. Thank you for choosing Comfort Suites Johnson... More 

Dayton, Tennessee
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the best Comfort Suites we have stayed at. It has been newly remodeled with very classy colors and accessories. We had the king room with the separate bedroom. It is quite huge. The bed was comfortable and the bathroom impressive. The service by the front desk and the breakfast staff was friendly and professional. We will gladly return.

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Singapore, Singapore
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel location for walking into the city; 15 minutes and 10 minutes drive from awesome hiking trails. Clean, helpful staff and a nice pool area. Close to the interstate as well. The tourist information center in town is right behind the Chamber of Commerce; very helpful for the hiking etc.

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Elkins, West Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

Just spent 3 nights at this hotel. Room was very clean and had great amenities. Breakfast is free and Maria in dining area was exceptional. Extremely helpful and even gave hugs if you wanted one. Her attitude and personality are exceptional. Emma, the GM, was very helpful with suggestions about restaurants in the area. Good price and great service. I... More 

Was this review helpful? Yes 1
Ella B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our survey. It is very motivating to all of us to receive a a great review. I have shared your compliment with Maria and Emma. Your business is greatly appreciated and we look forward to seeing you again when your travels bring you back to the area.. Ella Bowen General Manager More 

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