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All 20 Johnson City hotels

Comfort Suites

2.5 of 5 Hotel   |   3118 Browns Mill Road, Johnson City, TN 37604
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Ranked #7 of 20 Hotels in Johnson City
A recent review
3 of 5 stars Reviewed August 18, 2014
johnm885 37616
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60 reviews from our community

Traveler rating
    27
    21
    7
    3
    2
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20
11
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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37616
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 18, 2014

I believe that after the August, 2014 race at Bristol, management should close the hotel for a week to do a completely clean up. The carpeting in my room had multiple stains. The bathroom had mold on the ceiling and dirt along the walls and floors. The shower head was also loose. This hotel deserves a good ole GI clean... More

Was this review helpful? Yes
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you for choosing us, we indeed have a deep cleaning schedule that we adhere too and are sorry if we did need not meet your needs this time of the year. We hope that you will allow us to accommodate you again. More

Hermitage
Top Contributor
59 reviews 59 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 16, 2014

I stayed here for 2 nights on business. The hotel has a little age but it's clean and comfortable. The rooms are good size and have plenty of space. The staff was friendly and helpful. Main complaint would be the room needed a little better lighting. The bulbs were not very bright and needed more places with good lights. Other... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

We are very glad you enjoyed your stay with us. Thank you and we hope to see you again! More

Knoxville, Tennessee
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 12, 2014

Easy to locate off I-26 and convenient to shopping, restaurants and hospital. Desk and breakfast staff very efficient and friendly. Desk staff also responsive to needs. Fitness room was small and basic but it met our needs. Room and bath were spacious, nicely furnished and comfortable. No problem with noise from neighbors or from the hall. Having the tv on... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you for choosing us we are very glad you enjoyed your stay and I will certainly pass along your kind words to my staff. More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

We were in town for the Drag races and having never before been to the area we were at the mercy of the Internet and the reviews we found online. So glad we chose this hotel. It was so convenient to the raceway and also not far from other places we visited. We stayed for 4 nights and really got... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to read reviews and choosing us. I am glad that we could accommodate you during your stay and help you find your way around town. More

Beaumont, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 20, 2014

Let me start by saying this was our 3rd hotel, in 3 days, in this area. By far, this is the BEST pet friendly hotel we found. The price was the lowest, out of the 3. The rooms are somewhat dated, but who cares they are clean! We found our room to be spacious, with comfy beds. The pet friendly... More

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you so much for staying with us, I am very glad we could accommodate you and your family. I will certainly pass your kind words along to my staff! Stay safe traveling and pass along pats on the head to your sweet little beagle for us! More

Maryland
Top Contributor
75 reviews 75 reviews
35 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed June 17, 2014

I have a tendency to avoid the Choice line of hotels as they have definitely gone downhill over the past several years. However, I was looking for a hotel close to Bristol Motorspeedway and this was ranked pretty good on Trip Advisor so I thought I'd try it and I was pleasantly surprised. The hotel was very quiet. I rarely... More

Was this review helpful? Yes 2
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

I am so glad that you gave us a try and we met / exceeded your expectations. We strive everyday to meet our guests needs in all areas and take pride in our hotel and work. We look forward to having you back in town and I will certainly pass your kind words onto the Logan's managers as well. More

Knoxville, Tennessee
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2014

Staff was very friendly and attentive. Room was clean and spacious. Breakfast was good and fresh !!! Scrambled eggs and bacon and plenty of pastries and biscuits. Lots of juices to choose from. Great location Near Food And walmart

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you so much for staying with us! We value our guests and appreciate your loyalty! More

Charlotte, North Carolina
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 3, 2014

We went to Johnson City for a belated valentine`s celebration and went to the Blue Moon Dinner Theater. We had a wonderful time ! I called the hotel for a local florists and they gave me the name of a outstanding florists, Posey`s . The hotel staff went out their way to help the cause of romance . We have... More

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GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

We are so happy you chose us to celebrate your special time and of course more than happy to help you find what you needed to plan it out. Glad it went well and you enjoyed your stay and time in town. Tammy Havens General Manager More

florida
Top Contributor
77 reviews 77 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 8, 2014

Very much enjoyed our stay at this Comfort Suites. The room was very clean. The beds very comfortable with pillows that welcome a weary head. The surroundings were quiet and the staff friendly and helpful. Right next door is an excellent restaurant called Ryans Roadhouse. It is a chain that I was unfamiliar with and offered excellent fare.

Was this review helpful? Yes
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind words, we are very glad you enjoyed your stay and the local amenities. Hope to see you again soon! More

sunny south
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2014 via mobile

We just checked out of this hotel and were very pleased with our overall experience. The hotel appears to have been updated recently. The bedding was very comfortable and the lobby had fresh cookies, popcorn and a nice fireplace in the dining room. The staff was especially helpful as we needed a late checkout because of a flat tire. We... More

Was this review helpful? Yes 1
GeneralManagerTN264, General Manager at Comfort Suites, responded to this review

We try our very best to always go above and beyond. I will certainly extend your kind words to Michelle for the excellent job she did making you all comfortable and accommodating you while you were trying to get your unfortunate situation resolved. Thanks so much and we hope to see you again soon. More

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Additional Information about Comfort Suites

Address: 3118 Browns Mill Road, Johnson City, TN 37604
Phone Number:
Location: United States > Tennessee > Johnson City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites

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