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Hampton Inn Johnson City

Certificate of Excellence
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508 North State of Franklin Road, Johnson City, TN 37604
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Best prices for: 1 room 1 guest
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Hampton Inn Johnson City
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Hampton Inn Johnson City
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224 reviews from our community

Traveler rating
    144
    56
    16
    6
    2
See reviews for
68
35
22
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
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English first
  • All months
    (224)
  • Mar-May only
    (57)
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    (56)
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    (71)
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    (40)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

I travel often for work. This hotel was great. Nice, new feel and fresh. Evening re period on Tuesday and friendly staff. Will return if I'm in the area. I travel often for work. This hotel was great. Nice, new feel and fresh. Evening re period on Tuesday and friendly staff. Will return if I'm in the area.

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for taking time to comment about our hotel. I'm glad you enjoyed your stay and the service you received. Please let me know if I can ever be of assistance. We hope you will come back soon! Thank you, Trina C. Dugger General Manager More 

Lawton, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I spent a week at this hotel and the staff kept the facilities clean, any maintenance issues were quickly resolved. However if your planning to be in the area during a NASCAR race then be prepared for higher room rates throughout the area. The only issues I noted in my room were some minor cosmetic issues, which the hotel staff... More 

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for choosing our hotel during your visit to Johnson City. I'm glad you had a quiet and comfortable stay and the staff was able to correct any issues with your room. I hope you will allow us the opportunity to serve you in the future. Please let me know if I can ever be of assistance. Sincerely, Trina... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

There are shootings that go on next door at waffle House. Would not be safe to stay here again!!!!!!! Bad location for a well known brand. They should relocate elsewhere in the city. There is also a Krystals and taco bell next door too that are open late that brings in bad crowds.

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for staying with us while you were in Johnson City. Unfortunately, bad things happen everywhere but that was a random event and does not represent the safety of our area. We are conveniently located near the Hospital and University. The 24-hour restaurants are convenient for family members of patients at the Hospital and college students. I hope you... More 

Johnson City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is located off of the main road that goes through Johnson City, TN. It's right down the street from ETSU. The rooms are large and appear to be newly renovated. Coffee and tea is always available. the fitness center has free weights and some cardio equipment. Breakfast is more like a continental breakfast with some hot foods that... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for sharing your comments about our hotel. I'm glad you enjoyed the quality and comfort of your room and were able to use the fitness center. I'm sorry to hear you didn't try our breakfast. We serve the Hilton approved items and we try to offer a wide variety of options. I hope you will allow us the... More 

Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i have no clue what possess a person to book someone into the room next to yours (when staying a week or more) when the entire hotel is ALL but empty. you know what? staying in dumps like these versus roadside INNS and motels is a waste of hard earned money. you have ALL the same noises and rude people... More 

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for your comments and I will address the placement of long term guests with our front desk staff. At times it's difficult to keep guests separated as some request specific room numbers or on a certain side of the building, close to an elevator or away from elevator. Our hotel is actually quieter than some because we are... More 

Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family stayed here overnight for a gymnastics competition. The front desk clerk was very nice. They even called my room to make sure everything was ok 15 minutes after check-in. Other hotel chains could learn customer service from this hotel. Would stay again.

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for choosing our hotel during the gymnastics competition in the area and I hope it went well. I am pleased that you enjoyed the service and accommodations. I hope you will stay with us if you travel back to our area. Please let me know if I can ever be of assistance. Thank you, Trina C. Dugger General... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My daughter and I visit the area to go "antique-ing" in nearby Elizabethton. We have enjoyed each stay, as Sean is just delightful in guest services. Our room is always fresh and clean, with extra nice towels and crisp, clean, white bedding! We love this place! Sean should be a guest services instructor, (training all front desk employees)everywhere! Thanks Hampton... More 

Was this review helpful? Yes 1
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

It's wonderful to hear you enjoyed your stay at our hotel and especially the service you received from Sean. He is a joy to work with and I'm glad he made you happy. I hope you found some nice antiques while in Elizabethton. Please let me know if I can ever be of assistance and we hope you come back... More 

Oregon
Top Contributor
96 reviews 96 reviews
51 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 19, 2015

Stayed one night while visiting in Johnson City. The location is good if you need to be at ETSU or JC Medical Center. It is a newer property so everything is still in good repair. The room was clean, we found the free wireless to work quite well, and the breakfast was fine. This hotel tends to be a bit... More 

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

I hope you enjoyed your visit at East Tennessee Sate University. Your comments are very nice and we are pleased you enjoyed our hotel. We hope you will stay with us in the future. Please let me know if I can ever be of assistance. Sincerely, Trina C. Dugger General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

I had to stay over night due to bad weather, but I couldn't have picked a better place!! Room was very clean and large. Everything you could possibly want was in the room. I got a discounted room so the price was very reasonable. Friendly helpful staff, clean room and lobby, coffee in room, breakfast when you leave, and the... More 

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

We are very pleased you chose to stay at our property during the bad weather and hope you made it home safely. It's great to hear you enjoyed the room, amenities and service you received. Please let me know if I can ever be of assistance. I hope you will allow us to serve you in the future. Sincerely, Trina... More 

United States
1 review
4 of 5 stars Reviewed March 5, 2015

Hilton Hotels now charge a premium for fast internet connection. They have lowered the quality of choices on their complimentary breakfast. They use to be a prime choice, now they are amongst the bunch.

Review collected in partnership with Hampton

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for your comments. I'm sorry you are disappointed in the changes made concerning our internet fees. However, we still offer complimentary High Speed Internet Access for our guests with sufficient speeds to conduct business. We actually offer a higher speed than required by the brand. Our breakfast has changed but it is mainly the presentation and we now... More 

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