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Hampton Inn Johnson City

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508 North State of Franklin Road, Johnson City, TN 37604
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Hampton Inn Johnson City
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Hampton Inn Johnson City
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252 Reviews from our TripAdvisor Community

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Traveler rating
    162
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    16
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Fort Wayne, Indiana
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here while visiting Eastern Tennessee State University with our daughter. I am a Hilton Diamond member and have been for nearly a decade so I travel a lot for work. This property is in a nice location central to most everything you will need. The property appeared clean and our room was very clean. The breakfast was your... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 days ago NEW

I would strongly urge people not to stay at this Hampton Inn until they fix the quality of the hotel. Upon arrival we found ants and other bugs in our room. While standing in the lobby there were several calls from people staying at the hotel complaining about AC not working, stains in sheets, and smells in the room. I... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Subject: RE: Your stay at Hampton Inn Johnson City, Tennessee Thank you for responding. I did notice your profile said non-smoking, unfortunately that is what is preferred and doesn't filter out what is available to reserve. I apologize that the staff told you that always happens as it isn't a glitch in the system but rather has to be clicked... More 

Level Contributor
113 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've been to many, many Hampton Inn's. This one was the cleanest and best kept. I spent a lot of time in my room working and resting and it was very quiet and relaxing. Seems to have had work done to update it. All caulking, etc, in the bathroom that normally gets molded looked new. I am a clean freak... More 

Was this review helpful? Yes 1
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for choosing our hotel. I appreciate you taking time to comment about our property. It's great to hear you were pleased with the cleanliness and comfort of your room. I hope you will continue to stay with us when your travel to our area. Please let me know if I can ever be of assistance. Sincerely, Trina C.... More 

Keithville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great staff! Great stay! Hampton Inn staff make sure all your needs are met to the best of their ability. We were accommodated at every level. Breakfast was very good... good variety of goodies to eat. If you can't find something you like, well you aren't hungry! Overall great experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for choosing our hotel during your visit to Johnson City. I appreciate you taking time to comment about your experience. I'm glad you enjoyed your stay and the quality of our breakfast. I hope you will allow us the opportunity to serve you in the future. Sincerely, Trina C. Dugger General Manager More 

Atlanta, Georgia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night while heading home from our vacation in the mountains. The clerk gave us a good rate for a king. The room itself appeared to be recently updated, with nice bedding and a comfortable bed and bathroom. Our room had a shower but no tub which I actually prefer. The breakfast was ample and the attendant... More 

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for commenting about your stay. I'm glad you enjoyed the comfort and quality of our hotel as well as the hot tea and beverages provided 24-hours. I hope you will stay with us during your next visit to Johnson City. Please let me know if I can ever be of assistance. Sincerely, Trina C. Dugger General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This motel was excellent in the cleanliness of the rooms and lobby. The staff were friendly, and for the most part helpful. Huntsville's Hampton Inn has a much better food selection, but this was adequate. My only real complaint was the choice of News Channel that the staff chose to afflict us with during breakfast. I was disappointed regarding the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for commenting about your stay. I am glad you enjoyed your stay with the exception of our choice to have CNN as our news channel. We have tried viewing both CNN and FOX News during the breakfast hours and had complaints with each. That said we will now watch the Today show from 7am - 10am in hopes... More 

Clinton, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice rooms! Very clean! Friendly staff! And a descent gym! I've stayed in a few hotels in the Johnson City area while visiting family. This is by far the best I've stayed at. Will definitely be staying here again on my next visit!!!

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for commenting about our hotel. I'm glad you enjoyed your stay. It's great to hear that you were pleased with our staff and the quality and comfort of your room as well as our exercise room. Please let me know if I can be of assistance during your next visit. I sincerely appreciate you staying with us and... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was very nice and inviting. Our room was very luxurious and comfortable. All of the staff were very helpful and friendly. Our stay was excellent and I would definitely recommend this hotel to anyone!!

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for commenting about our hotel. I'm pleased you enjoyed your stay and hope you will come back soon. Please let me know if I can ever be of assistance. Sincerely, Trina C. Dugger General Manager More 

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 3 weeks ago

Loved the room and all the amenities. Our check in was pleasant with the receptionist (Alexis) explaining where everything was. Slept like a baby, bed was so comfortable and everything nice and clean. The breakfast was a lot more than just a continental with hot food, and such a variety, loved the oatmeal. The service (Patty) was outstanding. As we... More 

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for commenting about your stay at our property. I'm glad you enjoyed the service and accommodations you received. I will pass on your nice comments to our staff. I hope you will stay with us again soon! Please let me know if I can ever be of assistance. Sincerely, Trina C. Dugger General Manager More 

ny, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel does not have the quality of bedding that you would expect at a Hampton. You can feel the springs through the mattress. Standard Hampton breakfast and other accomidations. Fitness center and bathrooms ok.

Review collected in partnership with Hampton

Was this review helpful? Yes
Trina D, General Manager at Hampton Inn Johnson City, responded to this review

Thank you for commenting about your experience. I want to get our guests feedback, good or bad. I sincerely apologize that you did not enjoy the bedding in your room. We comply with all of the Hampton Inn standards and the bed has a approved Serta mattress. Please contact me and let me know the room number so I can... More 

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