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BEST WESTERN Johnson City Hotel & Conference Center

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2406 North Roan Street, Johnson City, TN 37601-1704
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BEST WESTERN Johnson City Hotel & Conference Center
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BEST WESTERN Johnson City Hotel & Conference Center
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edison, United States
2 of 5 stars Reviewed 2 days ago NEW

Rear bldg is horrible! While the place is up to date with touch keys, that is about all that is up to date and decor. Water pressure is not the greatest, the hot water goes to cold while in a 10 minute shower. we looked forward to using the pool but it was green and stuff (bugs) was floating in... More 

Review collected in partnership with Best Western

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were halfway through an 18 hour road trip and stopped here. Friendly staff and we LOVED the beds. So comfortable. Breakfast was just what we needed, although everyone in the breakfast room thought it was rude when a staff member turned the tv off right at 9:30am. But whatever, I wasn't watching anyway. Couldn't have asked for more for... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My daughter and I were 12 hours into a 17 hour trip and were too tired to keep driving. The price was great and location was great. The customer service was excellent as well. We didn't eat there so I can't comment on the food however the drinks at the bar were expensive. The room was clean however they had... More 

Was this review helpful? Yes 1
Johnson City, TN, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly and helpful. The food at the restaurant was excellent and reasonably priced. The room was comfortable, well-furnished and clean. The Wifi service was slow. I wouldn't characterize it as "high-speed" The breakfast buffet was adequate, but nothing special. The pool was an excellent place to cool off, but not a great place to swim. It... More 

Review collected in partnership with Best Western

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Tampa, Florida
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this best western 20 or so times in the last 5 months and its always my first choice when i come to johnson city. Great price, clean rooms and bathrooms, excellent customer service. I must say the warm welcome from the front desk and their willingness to make your stay as comfortable as it can be... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for only one night. When I reserved this room I didn't really know what to expect. We were in town for an Orientation for college for my son and we are from Michigan. The room was very clean and the young lady working that night that I checked in was so kind. I'm sorry I... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our favorite place to stay. The room was just wonderful, big plenty of room, Bathroom was large. It was very clean. The staff was very nice and helpful. We really enjoyed our stay. They even had a laundry.

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BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Dear Eileen L. Thank you for taking the time to let us know about your recent stay with us. I am glad that you were please with your room and the guest laundry. We just added the guest laundry, so it is nice to hear feed back about it! We look forward to seeing you on your next trip through... More 

Nashville, Tennessee
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have seen this hotel go through many changes in the last few years. Finally the family feeling is back. Go there- ask for GM Mickie- she will not steer you wrong. And be sure and say hello to Miss Vickie in the kitchen area. Also, Mr Jesse will fix any problem you may encounter. GREAT team....now. Miss Kim is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Dear 55229Sharon, Thank you so much for your kind words. We appreciate your loyalty to Best Western and are pleased to have you staying with us again. I will pass this review along to our staff. They are work very hard to give each guest a great experience. We are looking at options and variety for the breakfast, hopefully by... More 

Myrtle Beach, South Carolina
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights in July. The weather was mild and the rest was comforting. The staff greeted us with a smile everyday, fulfilling our requests for even the smallest needs. The hotel is aging and has seen its better days, but don't judge this book by its cover for it has a story of customer service, comfortable... More 

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BWJCHIE M, General Manager at BEST WESTERN Johnson City Hotel & Conference Center, responded to this review

Dear Tennessee Teaser, Thank you for taking the time leave feedback about your recent stay with us. Our exterior is showing a bit of age, however we are in the process of doing a total renovation on the exterior of the buildings. With the new renovations done to the inside over the last few years we will be totally renovated... More 

Monroe, New York
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife & I were on a road trip heading south into Tennessee. We wanted to make a stop in the Bristol area to see Bristol Motor Speedway & The Birthplace of Country Music museum. I have to say this hotel was the best night sleep out of any place we stayed on our road trip & we stayed at... More 

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