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Econo Lodge Inn & Suites

2.0 of 5
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1890 Hwy 45 By-Pass, Jackson, TN 38305 (Formerly GuestHouse Inn Jackson)
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Econo Lodge Inn & Suites
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Ranked #16 of 28 Hotels in Jackson
A recent review
4 of 5 stars reviewed 1 week ago
FreeLancerCanada Toronto, Canada
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50 Reviews from our TripAdvisor Community

Traveler rating
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    14
    6
    10
    9
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Toronto, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My experience at the Econo Lodge in Jackson was quite good. The room was clean and the lady at the front desk was extremely polite and kind. I remember the wifi being good, as well as the furnishings being quite modern. Would stay again.

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Tahlequah
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Traveling through the area and had to pull over for a few hours. The clerk that checked us in had promised us a non-smoking room. The room we got reeked of pine or something that someone had sprayed to cover up the cigarette smoke. They couldn't credit my rewards as they had already ran my card or at least that's... More 

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Bay, Arkansas
1 review
2 of 5 stars Reviewed 4 weeks ago

Staff was nice and breakfast was decent, but it goes down from there. Stained comforters, holes in the sheets, stained towels, crumbs in bedside table, dirty ice cube bucket, room had odd smell, dirt and paper behind bathroom door, dust on the hangers, not worth it for the price you have to pay.

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Travelers are raving about these Jackson hotels

Greenville, MS
Top Contributor
61 reviews 61 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 26, 2015

I pulled in here as a halfway point to Nashville late on a Thursday night. Very friendly staff at front desk. The room was clean and comfortable. The bed was hard as a rock but slept ok. The worst part is that the hotel is on the bypass through town. It is very close to the highway and VERY noisy... More 

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed April 24, 2015

Upon arriiving at Econo Lodge I realized I had made an error and had to call the desk. A young lady name Jeane answered and assisted me. She literally saved me from being stranded with nowhere to stay in Jackson. Once arriving she was just as pleasant, The room far exceeded my expecations and I was really at aw. Anytime... More 

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Odessa
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2015

Staff was helpful and very friendly. Room was quite, clean and seems to have been recently remodeled. Great value. Close to just about everything. Plenty of places to eat with in walking distance. Have stayed here in past for work.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 11, 2015 via mobile

Just a hotel. Linens clean but nothing special. Pet friendly so we were pleased. Complementary breakfast out of most things at 8:45...but available till 10. Does the trick if you are road weary on rt 40.

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Rome, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2015

The room was fine but it was a very cold day and the room was very cold. It took hours to get a temperature you could be comfortable in. When we checked in the rudest desk clerk I have ever seen was on duty. She was past being rude. The most defensive unagreeable one I have ever encountered . We... More 

Was this review helpful? Yes 1
Johnson City
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014

I've noted some reviews that were less than flattering about the staff and the hotel. Our experience was very good. The staff was extremely friendly and accommodating to our requests. The young lady at the desk did explain that the hotel had recently had undergone a management change which could account for others' bad experiences. The room we had was... More 

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Kal H, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for taking the time to share about your experience with us. I appreciate your feedback and truly value your comments. Please visit us again soon. More 

San Jose, Costa Rica
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 10, 2014

December 8th 2014 while on my way to Kentucky I stayed the night in Jackson TN at Econo lodge. The location was very good and just off the interstate with many restaurants in the area. I am a Gold member of Choice hotels and have grown used to great service and clean and comfortable hotels even in the economy hotels... More 

Was this review helpful? Yes 2
Kal H, Manager at Econo Lodge Inn & Suites, responded to this review

I sincerely apologize for the service you received during your stay. I value you your loyalty in being a Choice Member. Please know that correct measures have be taking to avoid this kind of behavior in the future. Thank you for taking the time to give me valuable feedback. More 

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