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Hampton Inn & Suites Jackson

2.5 of 5 150 Campbell Oaks Drive, Jackson, TN 38305
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Certificate of Excellence 2014
Hampton Inn & Suites Jackson
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Hampton Inn & Suites Jackson
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331 reviews from our community

Traveler rating
    241
    51
    31
    6
    2
See reviews for
126
81
17
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (331)
  • Mar-May only
    (75)
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There are newer reviews for Hampton Inn & Suites Jackson
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Bude, United Kingdom
Top Contributor
80 reviews 80 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 13, 2013

we didd just a one night stop here and couldn't have had a nicer welcome, they upgraded us to a mini suite and it was great wish we had longer! All staff very helpful. No restaurants very close by but it was a quick hop on the interstate one junction to Cracker Barrel or Applebees which was just fine with... More 

Was this review helpful? Yes 1
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Carolynkernow, We appreciate you taking the time to write a review of our hotel. We really appreciate you staying with us, as we know there are several places you could have chosen here in Jackson. Some people sleep light and prefer rooms away from the interstate but we're glad you slept comfortably. We welcome you back whenever you are... More 

Jackson, United States
1 review
5 of 5 stars Reviewed June 11, 2013

Great stay! Courteous staff, tasty breakfast, never any problems. We originally chose this hotel because of their easy to use pet policy--no deposit, just sign the form. We've been coming back ever since because its just hassle free and always clean and comfortable. I would recommend this to any traveler that finds themselves passing through Jackson.

Review collected in partnership with Hampton

Was this review helpful? Yes
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Tyler T, Thank you so much for taking the time to write a review of our hotel. Our pet policy is one thing that makes us distinct from many Hampton Inn's! We're glad we were able to accomodate your pet and that you enjoyed your stay. We appreciate you acknowledging our staff and breakfast. We will see you next... More 

Knoxville, Tennessee
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2013

This hotel is a winner! The front desk staff (specially Elijah) is excellent. Very helpful, concerned with customer satisfaction, etc. Room was very clean, had a comfy bed, a chaise lounge type chair, extra blanket, etc. Breakfast fare was typical, but they had a "suite shop" with a variety of products to purchase. Jason's Deli will deliver to hotel. if... More 

Was this review helpful? Yes 1
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Travelinurse01, Thank you so much for taking the time to write a review of our property. We sincerely appreciate all of your kind words! We're glad you enjoyed your stay. Development at our exit has already began and we anticipate it being completed soon. We would love to have you back the next time you are in the area... More 

Chaffee, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 6, 2013

The hotel is lovely, clean, spacious and appealing aesthetically. I slipped in the lobby area and spent my stay in pain. I tried to bring attention to the wet floors but the staff did not seem to be concerned. I think this is a huge safety problem. Be very cautious.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Mrs Andrew S, Your feedback of our hotel is so important to us and we appreciate you takin the time to write a review of our property. We sincerely apologize for your slip and we will try our best to continue to monitor our floors as the baseball teams continue to stay with us and use our pool. I... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 2, 2013

We had a wonderful experience here last month. The speed with which we checked in was great. We ordered a pizza for dinner and the front desk gave us plates and napkins when we called to let them know we were waiting for the delivery. The room was very clean and the bed was comfy. The free breakfast is awesome!... More 

Was this review helpful? Yes
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Ekermit, We really value when our guests give us feedback of their stay at our property so thank you for taking the time to do so. We appreciate the acknowledgement of our wonderful staff, breakfast, and rooms. We're so delighted that you enjoyed your stay and can't wait for you to get back to us on the next trip.... More 

Carmel, United States
1 review
5 of 5 stars Reviewed May 31, 2013

This hotel was very nice, it was clean and new with great staff. We stayed for a weekend to visit family and found the location perfect for what we needed. We also took advantage of the outdoor pool and really enjoyed it. Side note we were traveling with an infant and didn't realize there was no bathtub only a shower... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Linnea E, We always love to hear back from our guests so we appreciate you taking the time to write a review of our hotel. We are so glad that our hotel and location was perfect for you all while you were visiting your family. This is the time of the year to enjoy the outdoors so we know... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2013 via mobile

Everyone from the front desk personnel to the person cleaning up the parking lot were so friendly. Everyone had a smile and greeting for you. The room was clean and comfortable and seemed to be well kept. Would recommend to all.

Was this review helpful? Yes
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Firebus7 Thank you so much for taking the time to write a review of our hotel. They say that smiling is contagious so we hope we were able to put a smile on your face with our smiles. We appreciate your acknowledgment of our awesome, smiling staff and facility. We hope you all have had safe travels and of... More 

Brentwood, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2013

Our experience was excellent. The entire staff was very nice and very helpful. The hotel was clean and breakfast was good. We always had good luck with Hamptons in the past but this one exceeded our expectations. We will definitely stay here the next time we're in Jackson.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Mrs. Lisa Excellence is something we strive for here so your feedback is greatly appreciated! We also appreciate your acknowledgement of our wonderful staff, breakfast, and facility. The fact that we exceeded your expectations means so very much to us. Thank you again for choosing to stay with us and we would love to have you and your family... More 

Mesquite
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2013

From the moment I walked into the lobby and was greeted by Lauren, this was a great experience. After driving 600 miles we were ready to get off the road. Never having stayed in a Hampton before we were not sure what to expect. We were pleasantly surprised. The check-in process was quick and smooth, the room was quiet, clean... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
EJ S, Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Karl B, Thank you so much for taking the time to write a review of our property. We understand that after long drives, it's important to be greeted by a smiling representative that is ready to be a help to any of your needs. Thank you for your acknowledgment of our staff and breakfast. We are glad we were... More 

Bartlett, United States
1 review
5 of 5 stars Reviewed May 22, 2013

In Jackson area for college graduation with my family. Experience at this Hampton Inn ranks as one of the best we have had. We try to stay at Hampton Inns whenever we travel and found this to be a great experience. Everyone was friendly and professional. Facilities were clean, well maintained, felt safe and secure. Would not hesitate to stay... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
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Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Family Hotel in Jackson
#3 Business Hotel in Jackson

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