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Hampton Inn & Suites Jackson

Certificate of Excellence
2.5 of 5
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150 Campbell Oaks Drive, Jackson, TN 38305
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Hampton Inn & Suites Jackson
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Ranked #1 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
JTMATL Atlanta, GA
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372 reviews from our community

Traveler rating
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    56
    32
    6
    3
See reviews for
135
90
19
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, GA
Reviewer
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Hampton Inn is new, clean and quiet. The staff was very friendly and breakfast was good. Will plan to stay here again when in Jackson. Great location convenient to I 40 and to all areas of Jackson.

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

JTMATL, Thank you very much for taking the time to give us such a wonderful review! While we are not necessarily a new hotel, we try to keep it maintained as if it was! Our housekeeping and maintenance staff do a fantastic job. I am extremely excited that you found us clean as well as quiet. Being next to the... More 

SARDIS
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed in this hotel two or three times. I like the location, which is private and safe. the staff was excellent. The breakfast was really good. The beds are SO COMFY!!! .Also, this particular Hampton accepts pets, which I like. I will stay here again. The air conditioner is a bit noisy if you sleep in a room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Terry P, Thank you very much for this amazing review! It means so much to everybody here! When they built this property, there was nothing around it; now its an up and coming area! I do apologize about the air conditioner being noisy, but I am glad that you slept well. Should your travels ever bring you back to Jackson,... More 

West Plains, United States
1 review
5 of 5 stars Reviewed 1 week ago

I selected this hotel due to previous experience and never expected the service from check in to check out could exceed my last visit but it certainly did!! I travel for business and have many hotel encouters and this is by far the best! Great job Hampton of Jackson, you really have it going on!

Review collected in partnership with Hampton

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Kristi K, Thank you so much for taking the time to leave us this wonderful review as well as your continued loyalty! I am so happy that we were able to exceed your expectations time and time again. Stays like yours are the stays we want all of our guests to have! Please come back and see us again soon!... More 

conway nh
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Most Hampton inns are pretty much the same...however the Jackson TN Inn had the "rare" quiet AC sooooooo a good nights rest was assured. First Hampton Inn ever that I have seen Pets allowed...this is what typically forces me to a different chain..but I didnt have my dog with me this trip...but I will next time.. ALL Hampton Inn's should... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Steve W, Myself and the whole staff would like to thank you for this wonderful review! I am overjoyed that you slept so well! We think of dogs as just a four-legged member of the family, so they should be allowed to tag alone as well, right? Next time you are in Jackson, please come by and see us! We... More 

1 review
4 of 5 stars Reviewed 1 week ago

Super clean and great breakfast! Welcomed by staff, clean room, and new furnishings! Didn't realize the town was this big but hotel made us feel like a small town friendliness. Best breakfast we had all spring break!

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

April K, Thank you for such an amazing review! I am delighted that you enjoyed your entire stay! We try to make a personal connection with every single one of our guests, and I'm glad we were able to do just that! Thank you again for such great comments on the breakfast! I will let the entire breakfast team know!... More 

Bristol, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Stayed in Jackson for three weeks. Staff was very courteous and helpful especially Taylor and Tonie. They went out of there way to make my stay enjoyable. Rooms were very clean!!!! Breakfast was great

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Bill D, Thank you so much for taking the time to give us such a wonderful review! Both Tonie and I greatly appreciate your kind words! Tonie in breakfast is fantastic with not only her cooking skills but her personality as well. She can brighten your morning up in just a couple of minutes! If you are ever in the... More 

North Little Rock, Arkansas
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon check in, I knew customer service was a top priority. The fellow that checked us in, introduced himself , shook my hand, and let me know that if we needed anything, that he would take care of it. He was friendly and appeared to be truly concerned about his customers' experiences. When we called down for a couple of... More 

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lisa F, Thank you so much for such an amazing review! I am overjoyed that you had an excellent stay! I am also happy that we were able to show you how much we care about service! When a guest makes a request, we try to follow through as quickly as possible. I'm glad you enjoyed the breakfast as well!... More 

Knoxville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were traveling from Little Rock AZ to Knoxville TN stopped at the Hampton Inn in Jackson TN. The hotlel was very nice and very clean, staff was helpful. Would stay here again if in the area. Have stayed at other Hampton Inns and love this chain

Review collected in partnership with Hampton

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Jennifer H, Thank you so much for leaving us this wonderful review! I am glad that you enjoyed your stay! I am happy that you found everyone helpful and found the hotel clean! A clean hotel is a happy hotel, right? Next time you are in the area, give us a call! We would love to have you again! Have... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

They have very nice people Especially the Lady that works in the breakfast area Tonie! I enjoy the great breakfest bacon is usually never a available at most hotels The Exercise room was nice it had many different sizes of weight too.

Was this review helpful? Yes
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Joe r, Thank you very much for taking the time to leave us this awesome review! Tonie is fantastic in breakfast. Not only is she a good cook, but she is one of the nicest people you will ever meet. She genuinely cares for each and every guest. I am also glad you enjoyed the weight room! We try to... More 

Taylor, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Driving from Michigan to Texas and we stopped in Jackson on our way south. We needed a room for one night. This hotel had one of the nicest rooms we've ever stayed in. It was very clean, we were greeted by very friendly staff members, and the room was great. And even though we arrived very early (way before the... More 

Was this review helpful? Yes 1
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Jan M, Thank you very much for taking the time to give us this great review!! I am glad we were able to find you a room and check in you in early without the wait! I am also pleased that you were able to get some good sleep before you hit the road again! I'm sorry you missed breakfast... More 

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