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Hampton Inn & Suites Jackson

2.5 of 5 150 Campbell Oaks Drive, Jackson, TN 38305
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Certificate of Excellence 2014
Hampton Inn & Suites Jackson
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Hampton Inn & Suites Jackson
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348 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olive Branch, Mississippi
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff was very friendly and welcoming upon arrival. Went above and beyond to make sure my stay was pleasant. Hotel was hard to locate as the address I booked under was missing part of the address and was unavailable on Google Maps.

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Powell, Tennessee
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

well, overall my stay here was excellent. The late-night clerk was friendly and welcoming. the room was spotless and very comfortable. The price was terrific. Only thing I did NOT like was that as a "pet-friendly" hotel, someone had tied up their pug dog right on the furniture that the coffee and tea were on!! I literally had to stretch... More 

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Boston, Massachusetts
Top Contributor
153 reviews 153 reviews
47 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We find Hampton Inns to be reliable when traveling - clean rooms, good wifi, friendly service and decent breakfast before hitting the road. This was a one night stopover for us and did not disappoint. We will book again if in the area.

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Buckeye Lake, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this place is outstanding! James at the front desk and Michael the general manager were friendly and so helpful! It was so quiet compared to other hotels we've stayed at. I can see why it gets such high reviews!

Was this review helpful? Yes 1
Winston Salem, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After I had driven 9 hrs and arrived around 7PM I was greeted with a big smile and welcomed by Shameka. She was so pleasant in a warm and natural way that did not seem learned. The room was clean and very comfortable. The next morning during breakfast and check out I felt that everyone were there for me in... More 

Was this review helpful? Yes 1
McKinney, Texas
Top Contributor
117 reviews 117 reviews
47 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel that is conveniently located close (an exit or 2) to shopping and eating. A clean hotel right off I-40. The staff was friendly and helpful. Breakfast was tasty as usual. The breakfast area was large and clean. The room was one of their suites, clean and large. No problems with damage or disrepair. The only thing I... More 

Was this review helpful? Yes 1
Jackson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff, location and overall customer service was exceptional. I recommend this to anyone traveling in or through the area. I had a minor issue that was resolved within 5 minutes. In a day and age that customer service matters this hotel's team exceeds expectations.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Nashville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best in the Hilton family, actually. I travel a lot for work, and this one is in a town that isn't a "major" city, but they certainly do things well. It's very clean, the staff is so nice, and the rooms are nice as well. The breakfast is a good variety of foods. A lot of people... More 

Review collected in partnership with Hampton

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North Carolina
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After 3 weeks of traveling and staying in multiple hotels, our last night on the road in Jackson was great. An exceptional general manager, Michael, made sure all guests were satisfied with the stay. At breakfast he chatted and helped clear tables. At check-in, the young man shook hands, was engaging and very accommodating. Our room was clean and equipped.... More 

Was this review helpful? Yes 1
Aberdeen, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

BED BUGS and THE GRINCH! Hours after checking out, my husband found multiple itchy red bumps all over his body. The next day a Dr diagnosed them to be bed bug bites. Upon notification to the general manager she confirmed the room we stayed in was infested with bed bugs. We were refunded our nights stay...not the suggested way to... More 

Was this review helpful? Yes 2
rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review

Good morning Michelle, I want to start off by saying that I am personally sorry and deeply apologetic that your stay with us was not top notch from beginning to end. The entire team here at the Hampton Inn in Jackson, TN pride ourselves on the work that we put forth everyday and when we heard of your experience at... More 

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Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Family Hotel in Jackson
#2 Business Hotel in Jackson

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Room/suite (3)
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Hotel & grounds (4)
Pool/beach area (1)
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