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Hampton Inn & Suites Jackson

2.5 of 5 150 Campbell Oaks Drive, Jackson, TN 38305
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Certificate of Excellence 2014
Hampton Inn & Suites Jackson
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Hampton Inn & Suites Jackson
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332 reviews from our community

Traveler rating
    241
    52
    31
    6
    2
See reviews for
127
81
17
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (75)
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Bancroft
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was well reviewed on TripAdvisor so we took those positive comments and stayed there as we traveled through that part of the United States. The staff were excellent and polite in their nature. We were pleased with our room and the breakfast facilities offered a good selection of food choices. Overall nice clean place and good value for... More 

Review collected in partnership with Hampton

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Smyrna, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

When I arrived I was greeted by a very friendly front desk clerk. He was very informative and let me know about local restaurant's in the area where I could go and grab a quick bite to eat. Every other staff member that I came into contact with was very friendly as well even if it was just me passing... More 

Review collected in partnership with Hampton

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Alexander, Arkansas
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I spent the night @ the Hampton Inn & Suites in Jackson TN this past Friday evening. We chose this property because it was PET friendly. The property was GREAT, the accommodations were fantastic. The staff was very cordial when we checked inn, we got a room on the ground floor, at the end of the hall,... More 

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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this location a few years ago when it was new and enjoyed the quality of the building, rooms and grounds. Based on that stay, we stopped recently while driving through the area. The online early check-in process that is now in place with Hampton made the check-in process at the desk a breeze, with no papers to... More 

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Maumelle, Arkansas
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We found our room in good shape and clean. The staff seemed to care about visitors. The included little breakfast was adequate, but mostly carbs. There was a staff member actively overseeing breakfast and cleaning up. The bathroom was large enough that one could get out of the shower with stepping in or becoming intimate with the commode in any... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here while visiting family for Thanksgiving. Not only was the place very clean and inviting but the young man at the check in counter, Taylor V., was incredibly friendly and helpful. He was very personable and made our stay very enjoyable. We will be staying here agian next time we come to visit family. Thank you!

Was this review helpful? Yes
rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Amanda, I appreciate all of your comments about our hotel and staff. Our goal is to make sure everyone in the entire Hotel is pleased with their stay. I am excited to hear that our team did make your stay with us excellent. We appreciate your business and look forward to your next visit. Respectfully, Lisa Reskey General Manager More 

Madison, Mississippi
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I recently spent one night at this hotel while traveling on business. The check-in process was smooth and the staff was very friendly. I asked for a room that hadn't been exposed to animals, and was told "those rooms are on a different floor." I was assigned a room on the 4th floor, and off I went. The elevator stunk... More 

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We spent one night here because of a mix up in reservations elsewhere. We were told this would be a good place to stay. The room was very nice and the hotel is well maintained. The staff were friendly and professional. However, the bed was uncomfortable and we didn't sleep well. The continental breakfast tasted like it had been sitting... More 

Was this review helpful? Yes
rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review

Dear tdl875, Thank you so much for giving us your feedback. I do apologize that you did not enjoy the bed or the breakfast. I would like to have the opportunity to speak with you. Could you please give me a call? We want all of our guest to be 100% satisfied while staying with us. We really appreciate your... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I just stayed for a quick night for business. The hotel was easy to find and parking was easy. Upon check in I was asked which snack I preferred (I am not always asked even though I am Gold) and while the gentlemen checking me in didn't smile, he was polite. Room was clean and well designed, probably my favorite... More 

Was this review helpful? Yes
rvanness, Manager at Hampton Inn & Suites Jackson, responded to this review

Dawn S, Thank you so much for taking the time to write about us. Feedback is very important to us and we do take it seriously. I am very happy to hear that the gentleman at the desk was polite. I will work on that smile of his. It is important to everyone to see a smiling face. I am... More 

Waterville, Maine
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We were in town for a wedding and had booked at a different hotel, but their heating system was not working as it should. It was the evening before Thanksgiving and I didn't have much hope of booking elsewhere, but when I talked to James at the Hampton Inn he quickly and calmly booked our family into the four rooms... More 

Was this review helpful? Yes
rvanness, Manager at Hampton Inn & Suites Jackson, responded to this review

Deanne, We appreciate you writing about your experience with us at the Hampton Inn & Suites. I know how stressful it can be traveling with family and getting ready for a weeding. I am very happy that you were treated well while making your reservations with James at the Front Desk. We are so happy to have him as a... More 

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Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hilton Hotels, Hotels.com, getaroom.com, Booking.com and Tingo so you can book your Hampton Inn & Suites Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Family Hotel in Jackson
#3 Business Hotel in Jackson

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