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All 27 Jackson hotels

Hampton Inn & Suites Jackson

2.5 of 5 Hotel   |   150 Campbell Oaks Drive, Jackson, TN 38305
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89%
Ranked #1 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Michael Eric W Dallas, United States
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307 reviews from our community

Traveler rating
    227
    46
    27
    5
    2
See reviews for
115
75
16
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed here several times, and it is really nice and clean. Get a king bed - those rooms have more space and a little bar area. The bed is great - I think they call it a Cloud 9 or something, but I rate it as comfortable. They do a really nice job on the free breakfast. I do... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Michael Eric W, Thank you for the kind review of our property. It always pleases me to see reviews like yours, as it lets us know we have done an excellent job of providing quality stays for our guests. Please feel free to contact me if there is anything I may assist you with in the future. Michael Langley Guest... More

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay. People is really nice, service is great and fast. Breakfast is fresh and delicious. Also the rooms are really comfortable, the bed feeling brand new I did sleep like an angel. The bathroom are nice. The most important everything is really clean.

Was this review helpful? Yes 1
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Marion B, Thank you for taking the time to leave such a wonderful review of our hotel! Your kind words about our staff and property will be shared with all of our associates. Please do not hesitate to contact me if there is anything I may help you with in the future. Michael Langley Guest Service Manager More

Pleasant View, United States
1 review
5 of 5 stars Reviewed 1 week ago

There are never any surprises when you stay at at Hampton Inn. Always good customer service and clean accommodations. Our family stay at the Hampton Inn at Jackson was no different. We were there for a soccer tournament and it was nice to start the day with a nice breakfast and end the day after a long day of soccer... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Melissa H, Thank you for the kind words about our hotel and staff. It truly makes my day when I see a review like yours and you can be sure your kind words will be shared with our entire staff. Thank you again and if there is anything I may assist you with in the future, please do not hesitate... More

Washington, DC, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Jackson Hampton Inn was clean, comfortable, and provided a good (hot) breakfast. It is easily accessible from I-80, but not convenient to the amenities of Jackson itself so if you want to be closer to downtown or some of the sites you might want to look for something at a different exit from the highway.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Sandra K, Thank you for taking the time to leave a review of our property. I am pleased you were satisfied with your stay with us and if there is anything I may help you with in the future, please do not hesitate to contact me. Michael Langley Guest Service Manager More

Hot Springs Village, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hampton Inn Jackson, TN was a great stay on both ends of our trip. Their "no fee" pet policy was the big draw, combined with the usual Hampton experience. Above average rooms, wi-fi, full-breakfasts. This one was close to lots of restaurants and shopping (10 min).

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Beverly F, Thank you for the kind review of our hotel. I am pleased that we were able to provide you with an excellent stay at our property. Your review will be shared with our entire staff, as we all take tremendous pride in providing great service. Please do not hesitate to contact me if there is anything I may... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went with my husband on a business trip and we were booked here. Nice, quiet, large room with 2 chairs and a table and large ottoman and plenty of room between to spread out while watching TV. Breakfast was ok and lasted longer than usual breakfast time which was nice. The pool was outdoors. After the leaves were cleaned... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Janice C, Thank you for the wonderful review of our hotel. It always pleases me when we are able to provide an excellent stay for our guests. Please feel free to contact me if there is anything I may assist you with in the future. Michael Langley Guest Service Manager More

Birmingham, AL, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hampton Inn in Jackson, TN is a very nice Hotel. The only problem with this hotel is what it cost to stay for one night. The bill was $175.00 for one night. This cost is $75.00 over the rate of other Hampton Inn's that I stay with in near by towns. If you drive just outside of town one... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Thomas R, Thank you for taking the time to review our property. I always appreciate when a guest takes the time to leave feedback about their stay. Please do not hesitate to contact me if there is anything I may help you with in the future. Michael Langley Guest Service Manager More

Nolensville, Tennessee
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for Family Weekend at Union University! This hotel is very clean and the staff very friendly! The best part...the beds are so comfortable! They have a full breakfast buffet and the lady attending it is very nice and helpful! We will definitely stay there again!

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Daisy423, Thank you for the kind review! Your kind words will be shared with the staff, as we take a tremendous amount of pride in providing excellent service and accommodations for all of our guests. Please feel free to contact me if there is anything I may help you with in the future. Michael Langley Guest Service Manager More

Maryville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel to Jackson, TN at least once a month for business. My company books my lodging and this is the first time I have stayed at this hotel. I was VERY pleased. The room was large and quiet with every thing I could need. the staff was attentive and polite. I would highly recommend this hotel to anyone spending... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings rebelsm0m, Thank you for the excellent review of our hotel. Your kind words about our staff and property are very much appreciated and will be shared with the entire staff. Thank you again and if there is anything I may assist you with in the future, please do not hesitate to contact me. Michael Langley Guest Service Manager More

Dresden, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Got what was supposed to be a non-smoking room, but was definitely a smoking room that they tried to cover with air freshener. They will need to do much more to get the smell out of these rooms. Probably won't be back.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jennifer F, General Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Brad B. - I apologize for the smoke smell in your room!! We are in the process of converting our smoking rooms over to nonsmoking but unfortunately have not quite finished yet. We expect that this process should be completed by the end of October and we would love to welcome you back to our 100% nonsmoking hotel. I'd... More

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Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 20
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn

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