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All 26 Jackson hotels

Hampton Inn & Suites Jackson

2.5 of 5 Hotel   |   150 Campbell Oaks Drive, Jackson, TN 38305
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90%
Ranked #1 of 26 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
alitt2 Plano, Texas
  • Overview
  • Reviews (276)
  • Photos (27)
  • Amenities
  • Q&A
  • Room tips (35)
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276 people have reviewed this hotel

Traveler rating
    204
    44
    24
    3
    1
See reviews for
110
65
14
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Plano, Texas
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

we were traveling through and stopped for the night at hampton inn in jackson tn. i chose it due to the tripadvisor reviews that i had read. the hotel was wonderful, breakfast in the morning was good, and the woman helping in the dining room was extremely sweet and attentive. thanks to tripadvisor we found this wonderful hotel

Was this review helpful? Yes
Mentor-on-the-Lake, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I traveled here for a 2 night stay for a family wedding. We booked a room for ourselves and 2 others for other family members. The hotel was beautiful and our suite was gorgeous. Enjoyed the great breakfast and our nephews and nieces really enjoyed the lovely pool. Staff was willing to let me use the office... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Judy R, Thank you for the stellar review of our hotel! Guest service is our number one priority and it always pleases when we are able to go above and beyond for our guests. I will be sure to share your kind words with our entire staff, especially Janet. Thank you again and please feel free to contact me... More

Solon, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was our first stay at a Hampton Hotel. It was highly rated on-line and it exceeded my expectations. I will be looking forward to the opportunity to stay again. The rooms smelled fresh and everything was first class.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Nancy B, Thank you for taking the time to review our hotel. It pleases me that we were able to make your first Hampton experience a great one! The next time you are in our area, please feel free to contact me to get you set up with a reservation. Thank you again for the incredible review! Michael Langley Guest... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in town for a funeral. Our room was super clean, nicely decorated, and comfortable. We slept extremely well in spite of the emotional stress we were under. Staff was friendly and cooperative. The breakfast was delicious--hot and fresh. The only problems we had (and they were minor) were difficulty accessing WiFi with our devices and low water pressure... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Donna D, Thank you for taking the time to review our hotel. Although you were here for a funeral, I am pleased that we were able to make your stay as enjoyable and comfortable as possible. The issue with the water pressure and internet connection has been addressed by our chief engineer. Thank you again and please feel free... More

Austin, Texas
Top Contributor
108 reviews 108 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed a the Hampton Inn enroute to Ohio for an overnight. What a great surprise! Excellent and comfortable room, great breakfast the next morning, even popcorn and a microwave in the room. The bed was very comfortable and the pillows great. We carry our pillows with us and didn't need them. Janet, at the front desk, was terrific with... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Talon38, Thank you for taking the time to leave such a stellar review of our property! Your kind words about our property will be shared with all of our associates, especially Janet. Thank you again, and please do not hesitate to contact us if there is anything we may help you with in the future. Michael Langley Guest Service... More

Commerce, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed here numerous times. It is always excellent quality. The breakfast is excellent. The staff is courteous. The room is quiet and the bed is clean and comfortable. Even though this was a business trip our other stays are as a family on our way to a family reunion. Those stays were the same quality. Wonderful hotel!

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Garry A, Thank you for the stellar review of our hotel! Your kind words about our property and staff will be shared with all of our associates. Thank you again for the excellent review and please feel free to contact me if there is anything I may help you with in the future. Michael Langley Guest Service Manager More

Fort Worth, TX
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On our way to Kentucky we stopped over for the night, we typically stay at Hampton, this one time my wife and daughter commented that the mattress was not comfortable. It might be that the mattress and pillow was due to change out. Overall the services was great, the location to the hotel very good from the freeway. I was... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings d_Q_group, Thank you for taking the time to review our hotel. I am pleased that your experience with us was an overall good one. I do apologize about the mattress and pillows and I have shared these concerns with our Executive Housekeeper and the concerns about the remote with our Chief Engineer. Thank you again for the review and... More

Dallas, Texas
Top Contributor
143 reviews 143 reviews
41 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We did not have a reservation prior to getting off the freeway. Typical Hampton Inn and Suites quality. Friendly, helpful staff, large room and bathroom, good breakfast and variety. Good internet and quiet, calming atmosphere.

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings jbwhitehouse, Thank you for taking the time to leave such a kind review of our property. It really pleases me when we provide a great experience to our guests. I will be sure to share your review with our staff. Thank you again and please do not hesitate to contact me if there is anything I may help you... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I stay at Hamptons all over the country for my job. Jackson, TN is one of my favorites! The hotel is always exceptionally clean and this particular Hampton feels very high-end. I always feel very welcomed when I arrive and the staff is always friendly and responsive. I highly recommend selecting this hotel if you are going to stay in... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Ricky C, Thank you for such a fantastic review of our hotel! We thrive on reviews like yours because we all take a great deal of pride in what we do here at the Hampton Inn & Suites in Jackson. Your kind words have been shared with the entire staff! Please feel free to contact me if there is anything... More

Page
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location. Clean rooms- even the pet friendly ones. Requested our bill not to left in the night as the dog can hear them come back and barks. They met our request and left it at the desk. Hampton Inn standards were met. No issues. Breakfast is typical, nothing too exciting just your basic normal items.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Michelle W, Thank you for taking the time to leave such a great review of our hotel. We take a lot of pride in our service as well as the cleanliness of our hotel and I am pleased that we met those expectations. Please contact me if there is any thing I may help you with in the future. Michael... More

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Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Jackson #1 Family Hotel in Jackson
Hotel Class
Number of rooms
20

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