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All 27 Jackson hotels

Hampton Inn & Suites Jackson

2.5 of 5 Hotel   |   150 Campbell Oaks Drive, Jackson, TN 38305
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89%
Ranked #1 of 27 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
William F Weatherford, United States
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289 people have reviewed this hotel

Traveler rating
    214
    44
    25
    5
    1
See reviews for
110
72
15
63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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1 review
2 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel multiple times in the past because it felt cleaner than most in the area. However, during my most recent stay, I found a roach-like insect in my bed. I alerted the staff, who assured me that they would clean my room. However, the next night I found another similar bug. I called HHonors and... More

Was this review helpful? Yes
Weatherford, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay in this clean, well-appointed hotel. The suite was immaculate, the bed comfortable and the breakfast was excellent. To top it off, the staff was very friendly, recommending local restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

William F, Thank you for taking the time to leave such an excellent review of our property. I am always pleased when we are able to provide our guests with great guest service and a problem free stay. Please feel free to contact me if there is anything we may assist you with in the future. Michael Langley Guest Service... More

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel for one night stay as a layover on a long drive through Tennessee based on trip adviser reviews. Upon arrival we passed a brand new Holiday inn Express 5 minutes away and thought it looked very nice, but knew that the Hampton Inn was #1 on Trip Adviser and should be great. When arriving to the... More

Was this review helpful? Yes
Jennifer F, General Manager at Hampton Inn & Suites Jackson, responded to this review

Dear Slamdunkin34 - I am completely dismayed by your experience with us and I apologize profusely. I can honestly say that this is the first time that I have ever heard of an experience or read comments like this regarding a guest's stay at our hotel and am at a loss for words. I can assure you that nothing about... More

Clarksville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is the second time that I have stayed in this particular Hampton Inn. Both times were exceptional! Friendly and helpful staff, good breakfast, beautiful lobby and breakfast area, clean room and wonderful bed! Check in and check out were carried out with smiles, efficiency and speed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Jim W, Thank you for the stellar review of our property! Your kind words have been shared with the entire staff. It always pleases me when we are able to provide excellent service to our guests and I am happy we were able to accommodate you and your wife. Please feel free to contact me if there is anything... More

Nashville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this property in July 2014 for business. I booked two rooms (one for my boss as well) during the booking process, because every hotel in the area was seemingly booking up quickly. The nightly rate was $189.00 which seemed pretty steep to me, for being a Hampton Inn in Jackson, TN. It should be noted the hotel... More

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Trot27, Thank you for taking the time to review our property. I appreciate your kind words about our guest service and the overall appearance of our hotel. Please feel free to contact me if there is anything I may assist you with in the future. Michael Langley Guest Service Manager More

Georgetown, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice facility with outstanding staff! There was a mix up with the national reservation center but they and the hotel resolved it with little trouble. As usual, the Hampton rooms and breakfast were top notch.

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Arlo693, Thank you for your kind words about our hotel and staff! It is always a pleasure when we receive reviews like yours. I am pleased that we were able to correct the reservation problem you had while checking in with us. If there is anything we may assist you with in the future, please do not hesitate to contact... More

Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hamptons are one of my favorite hotels, but this Hampton Inn in Jackson, TN was fabulous. It was the only hotel I have found in the US that does not charge a fee for dogs, yet it was a very nice hotel. I agree that clients need to pay if their pets damage the premise, but don't agree with a... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Caroline W, Thank you for the excellent review of our hotel! To us, our four legged guests are just as important as our two legged guests. We understand how difficult it can be while traveling with a pet, and we try to make that experience as easy and stress free as possible for the owner as well as the pet.... More

Fleetwood, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Came into this location late but was greeted by friendly staff and taken care of promptly. Excellent service until the time we left. Would recommend this hotel to anyone passing thru the area or for an extended stay.

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Patrick G, Thank you for taking the time to review our property. Here at the Hampton Inn & Suites Jackson we pride ourselves on excellent guest service, and it always pleases me when we deliver on that goal. Please do not hesitate to contact me if there is anything I may assist you with in the future. Michael Langley... More

Athens, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I were passing through Jackson on a business trip. We usually try to stay at Hampton Inns when we travel, for work or leisure, and we are extremely pleased with this one. It has got to be the best so far. The staff was very helpful, especially when checking in. I had a large trailer hooked to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Jim W, Thank you for taking the time to leave such a stellar review of our hotel!! I am truly appreciative when a guest shares their experience with us, especially when it is a fantastic experience such as yours! Please feel free to contact me if you are traveling through Jackson in the future, and we will be happy to... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Chose to stay here on an over night bike trip. Took me by surprise when the front desk attendant said the hotel was 7 years old. There was not any dust anywhere, even some places hard to get to! Great service at the desk as well!

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Tom L, Thank you for taking the time to review our hotel. It always pleases me when we receive great reviews like yours. Please feel free to contact me if there is anything we may help you with in the future. Michael Langley Guest Service Manager More

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Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Jackson #1 Family Hotel in Jackson
Hotel Class
Number of rooms
20

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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