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All 26 Jackson hotels

Hampton Inn & Suites Jackson

2.5 of 5 Hotel   |   150 Campbell Oaks Drive, Jackson, TN 38305
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89%
Ranked #1 of 26 hotels in Jackson
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
PurpleSpoon Atlanta, Georgia
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236 people have reviewed this hotel

Traveler rating
    175
    36
    22
    3
    0
See reviews for
94
57
11
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel looks brand new. The staff is incredibly nice and helpful. The breakfast is good, although a little strange to have Texas waffles in Tennessee! I would definitely stay here again if I need a hotel in the area.

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

PurpleSpoon, Thank you for the kind words about our staff and property!! Reviews like yours' are what we strive for here at the Hampton Inn & Suites. As for the Texas shaped waffles, our management company is based out of Texas and all of our properties have the Texas shaped waffle irons. It may seem a little strange, but it... More

algonac
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My family have travelled to Texas for the past 18 years and this is our stopping point from a 12-14 hour drive with three boys. Hampton has far met our expectations for comfort, peace, cleanliness, and rest. I am very picky and will not stay at any dump just to save a buck. Hampton is worth the money and when... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings hindyAlgonac, Thank you for taking the time to leave such a stellar review of our hotel!! It truly makes my day when we receive reviews like yours! It pleases me that mom is always happy while staying with us and I love your slogan! Please feel free to contact me if there is anything I may assist you with... More

antioch, United States
1 review
5 of 5 stars Reviewed 1 week ago

awesome place to stay, relax and enjoy! the staff is great and very respectful. they are there to cater to your need, no matter what the situation is, the hotel is a great place to stay i would recommend this hotel to any and everyone who is looking for a place to stay. the manager James Burks! very great guy... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Jeanna H, Thank you for the great review of our hotel!! Your feedback is very important to us as it let's us know where we are succeeding and where we need improvement. I will be sure to let James know how pleased you were with his service and professionalism. Please feel free to contact me if there is anything I... More

Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were on our way to Memphis, Tennessee and just stopped for the night hoping to find a clean hotel and we found that this was an excellent hotel and the staff was tremendous. The breakfast was wonderful and the breakfast area was exceptionally clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

John M, I would like to personally thank you for leaving such a wonderful review of our property. It is reviews like yours that make all the hard work worth it!!! Please feel free to contact me if there is anything I may assist you with in the future. Michael Langley Guest Service Manager More

Jackson, Mississippi
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is great however the breakfast was the worst we have ever had at a Hampton. The rooms are very clean. It is easy access to the Interstate. The internet had strong signal. Hopefully they will get a new hostess. soon soon soon

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings 989kasis, Thank you for taking the time to review our hotel. Thank you for your kinds words about our property, as well as bringing to my attention the issues with the breakfast hostess. I assure you this issue has been addressed with my management team as well as the staff. I do appreciate your feedback, as it lets us... More

Prescott, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great property, very helpful staff and pet friendly too! The suites offer extra space to relax, rooms are quiet and beds are very comfortable. Entire property is clean and very well maintained with up to date furnishings. Fantastic morning coffee and breakfast. A regular stop for us when driving across the country on I-40.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Michelle K, Thank you for taking the time to review our property. I will be sure to share your kind words with our entire staff. We take a tremendous amount of pride in our service and the appearance of the hotel and I am pleased that we were able to accomodate you while with us. Please feel free to contact... More

Novi, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good experience very satisfied I stayed and enjoyed so that is why I am very satisfied with their service that time. I am sure I will be satisfied again if I stay there in the future Good experience very satisfied I stayed and enjoyed so that is why I am very satisfied with their service that time. I am sure... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Luis B, Thank you for your kind review of our hotel. It always pleases me when our guests have an enjoyable stay with us. I will be sure to share your review with our staff, as we all take a great deal of pride in providing great service for our guests. Please let me know if there is any I... More

Saint Cloud, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel only one night as we were driving through. We were so happy with this decision! It's always difficult finding a nice, clean, and updated hotel when you're traveling AND that it's pet friendly. We definitely scores with this hotel. Hotel staff-extremely friendly Lobby-beautifully decorated/complimentary hot breakfast Room-cozy and clean! Very nicely updated. Bonus points- it's... More

Was this review helpful? Yes 1
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Baeralini, Thank you for taking the time to review our hotel! I am pleased we were able to accommodate you and your pet! Guest service is our number one priority here and it pleases me when we receive reviews like yours. Please feel free to contact me if there is anything I may assist you with in the future.... More

NC
Top Contributor
100 reviews 100 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in several different Hamptons on a recent road trip-all were excellent-but this was the absolutely the best. Very friendly desk person who was working with 3 different customers at one time but was efficient and very welcoming and got us checked in quickly. Our room was comfortable with a light already on so it was more welcoming to... More

Was this review helpful? Yes 1
HamptonJackson, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings msburddawg, I would like to personally thank you for such a stellar review of our hotel!! It is reviews like yours that make all the hard work and effort we put forward everyday worth it!! Your kind words about our front desk associate, the cleanliness of the room, quality of the breakfast, and our breakfast host will be shared... More

St. Louis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The greeting was very warm and friendly when we entered the hotel. The staff was very helpful throughout our stay. Then when we entered our room, we were greeted with a very clean and warmly fragrant room. It was very inviting. I love this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Michael L, Manager at Hampton Inn & Suites Jackson, responded to this review

Greetings Angelene H, Thank you for your kind review of our hotel. It always pleases me when our staff makes our guests feel welcomed. I am also very pleased that the cleanliness of your room met your standards as well. I will be sure to share your kind words with the entire staff. Please feel free to contact me if... More

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Additional Information about Hampton Inn & Suites Jackson

Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jackson
#1 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
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