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All 25 Jackson hotels »

Hampton Inn & Suites Jackson

2.5 of 5
150 Campbell Oaks Drive, Jackson, TN 38305
Hotel amenities
Hampton Inn & Suites Jackson
Ranked #2 of 25 hotels in Jackson
4.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveler rating
    41
    11
    6
    2
    0
Date Rating
Chicago, Illinois
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 22, 2012

I can't believe that people are taking away any stars from this hotel! This is a newer Hampton so everything is upgraded and modern. Beds were very comfortable. Basically any amenity you want is there. Nice exercise room, though I wish there was an elliptical! The pool area looked so nice and I am sad I did not get to... More

Was this review helpful? Yes
Deborah Wood, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review
May 23, 2012

We apreciate you taking the time to review our hotel. Guest service is our number one goal, and we are pleased that we could be of assistance. We are looking forward to the new developments that are beginning at our exit. It was a pleasure having you as a guest, and look forward to seeing you on future travels. May... More

NYC
Top Contributor
68 reviews 68 reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 17, 2012

This is a nice hotel, though the location is a little lonely. One exit over there is a full complement of restaurants, but this hotel stands alone. It seems that they try a little harder because of it.

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Deborah Wood, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review
May 23, 2012

I would like to thank you for taking the time to review our hotel. Yes, we are a newer hotel at a newer exit, but new developments are being built as we speak, and plenty of restaurants are less than 3 miles away. Yes, we do try harder, and thank you for noticing!. We hope to see y"all again, and... More

Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2012

My husband and I stayed at this hotel on 10 May 2012 and again on 13 May on our return trip home. We have stayed here once or twice before on trips to Tennessee. It is fairly new and located in a quiet setting on the east edge of town. Everything was very clean. The beds were very comfortable. We... More

Was this review helpful? Yes
Deborah Wood, Front Office Manager at Hampton Inn & Suites Jackson, responded to this review
May 17, 2012

Thank you for taking the time to review our hotel. Repeat guests are the ultimate compliment, and we appreciate your visits with us. Service is very important to my team, and we strive to offer the best there is!. May you have safe travels, and we look forward to seeing you again More

Fort Worth, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 2, 2012 via mobile
2
people found this review helpful

As a business traveler I depend on having WiFi Internet access in my room at night. Unfortunatly this hotel has failed in that regard. I can get a string signal if I am willing to stand in the hall or bathroom, but the signal doesn't reach the room's desk. Calls to the front desk got a 'we'll check on it'... More

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rvanness, Manager at Hampton Inn & Suites Jackson, responded to this review
May 7, 2012

Greetings! Thank you for taking the time to write about us on this website! Feedback only makes us better at our service. During your last visit, we were in the middle of an upgrade on our internet. We are excited to let you know that this has been completed. We are at 10 megabytes now and it is working very... More

milwaukee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

My family has stayed at the Hampton Inn; for the last 4years while our daughter attended college the staff has always been helpful and friendly. Our son has two more years of college and I can't think of staying anywhere else!!!!!! Keep up the good work!!!!

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rvanness, Manager at Hampton Inn & Suites Jackson, responded to this review
May 7, 2012

Greetings! Thank you so much for taking the time to write about us. We really enjoyed reading your comments about our staff! We hope that you will continue to stay with us in the future. If you need anything, let us know. Thanks, Ronald Van Ness General Manager More

Fort Belvoir, Virginia
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 24, 2012
1
person found this review helpful

This is 2nd time we've stayed here at the Hampton. The staff is WONDERFUL ! Eli and Wanda are wonderful ! Eli called up to our room to see that everything was to our liking and Wanda was always pleasant as our breakfast hostess ! Our room was clean, spacious and smelled nice too ! The Hampton is clean, not... More

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rvanness, Manager at Hampton Inn & Suites Jackson, responded to this review
May 7, 2012

Greetings! Thank you so much for taking the time to write about us. We are so excited to see that you enjoyed your stay with us! We really appreciate your business and hope that you will stay with us again on your next visit to Jackson. Thanks, Ronald Van Ness General Manager More

Central America
Top Contributor
85 reviews 85 reviews
Reviews in 63 cities Reviews in 63 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 24, 2012

We were welcomed with the usual professionalism and warmth one expects at a Hilton/Hampton property. The room was quiet, especially considering how close it is to the freeway. One downside: we had asked whether or not the standard room with king bed came with a couch, and the answer was yes. However, the "couch" was in reality a very uncomfortable... More

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rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review
March 28, 2012

Greetings, Thank you so much for the survey that you completed for us on Trip Advisor. We are so happy that you enjoyed your stay with us in Jackson. We really appreciate your business and would love to invite you back on your next visit. We work really hard on making sure that our guests are 100% satisfied. We look... More

HSV AR
Top Contributor
60 reviews 60 reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 22, 2012
1
person found this review helpful

After a long day travelling and battling traffic, it is nice to find a good highway hotel with quiet rooms and a comfy bed. Being near dinner options is good too. Even though there are no restaurants at this exit (83) YET (the hotel is new...in fact there is nothing at this exit except 3 hotels...but not for long), there... More

Was this review helpful? Yes
rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review
March 28, 2012

Greetings, Thank you so much for the survey that you completed for us on Trip Advisor. We are so happy that you enjoyed your stay with us in Jackson. We really appreciate your business and would love to invite you back on your next visit. We work really hard on making sure that our guests are 100% satisfied. We look... More

San Diego
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 13, 2012 via mobile
2
people found this review helpful

Nice Hampton Inn as your reviews stated, however, it was the most expensive on a cross country trip. Like Hampton Inn in general as they usually are consistantly good.

Was this review helpful? Yes
rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review
March 15, 2012

Greetings, Thank you for taking the time to fill out a survey for us online. We appreciate your feedback on Trip Advisor. Our rates are very compariable with our neighboring hotels. We are happy to hear that you enjoyed your stay with us at the Hampton Inn & Suites. We hope that you will continue to stay with us on... More

Memphis, TN
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 4, 2012

I really enjoyed my stay at this Hampton/Hilton property. The entire staff was so kind, helpful, and ready to accommodate any special requests that I had. Being a pet-friendly hotel, one would never guess that pets had stayed in any of the rooms, or on the grounds. My room was super clean, had a good clean smell, and was quiet... More

Was this review helpful? Yes
See 6 more reviews by eatout247 for Jackson
rvanness, General Manager at Hampton Inn & Suites Jackson, responded to this review
March 5, 2012

Greetings, Thank you for writing about us on the website. We are so happy that you enjoyed staying with us. The staff here are an amazing team! They work very hard to provide the best service. We appreciate you staying with us and would love to have you back again on your next trip to Jackson. Thanks, Ronald Van Ness... More

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Additional Information about Hampton Inn & Suites Jackson

  • Hampton Inn Jackson
  • Jackson Hampton Inn
Address: 150 Campbell Oaks Drive, Jackson, TN 38305
Price Range: $$

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Hampton Inn & Suites Jackson
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