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DoubleTree by Hilton Hotel Jackson

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1770 Hwy 45 Bypass, Jackson, TN 38305
Best prices for: 1 room 1 guest
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DoubleTree by Hilton Hotel Jackson
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DoubleTree by Hilton Hotel Jackson
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443 reviews from our community

Traveler rating
    190
    137
    65
    26
    25
See reviews for
136
62
30
167
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jackson TN, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The desk staff are great. Thank you Jennifer and Santana for going the extra mile to make my stay GREAT. Now I am just filling in space to get to your required 200 character limit..:-) Your review includes too many repeated characters. Please delete them and add more information about your experience. Please leave a review to publish on TripAdvisor,... More 

Review collected in partnership with DoubleTree by Hilton

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Nashville, Tennessee
Top Contributor
426 reviews 426 reviews
33 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As this is not our first stay at this hotel, I was pleased to see many renovations had occurred. The location was perfect for our purposes as well. There was one near debacle as on check in my reservation had been made for check-in two days previously and they were fully booked. They graciously admitted it was not my fault.... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was friendly and helpful. The room was clean and comfortable. In comparing rates to hotels in the area, the value at Doubletree was exceptional. I would definitely stay here again. The location was great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Sykesville, Maryland
Top Contributor
83 reviews 83 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This property was formerly a Hilton Garden Inn and so is not exactly what you might expect from a Double Tree property. It is quite old and showing its age. The carpet in our room had a large red stain right in the middle, the wallpaper was peeling in spots and the overall appearance of the room was a bit... More 

Was this review helpful? Yes 1
Tupelo, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2015

Having stayed at this location numerous times, we have found this to be a great place to stay while in the area. The staff is always friendly and helpful, and the accommodations are always clean. Love the cookies they give you at check-in!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

The room was very comfortable. I had plenty of room to do my work and the bed was the best! I would recommend this location to anyone staying in the area. It is need a lot of shopping and restaurants.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

We had a wedding in Jackson, Tn and my cousin had recommended the out of town guests stay at the DoubleTree. It was wonderful. The staff was friendly, place was clean, food was good and very reasonable. The hotel was very convenient to the highway. We will definitely stay there again when we return.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed April 14, 2015 via mobile

I am a loyal diamond Hilton honors member. Typically all my stays are pleasant and uneventful. This hotel really disappointed. The room smelled funny, the mattress was not comfortable, had two bugs in my room and the free continental breakfast for diamond members consisted of old fruit. On top of that, I had a do not disturb sign on my... More 

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LeighAnn D, Director of Sales at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Memphis, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

We were in town for a play and decided to stay overnight. In traditional Doubletree fashion, we received the warm cookies upon arrival. Digital check-in was a breeze. Our room was just as it appeared online. It was clean, comfortable and quiet. The restaurant had a decent wine line so we could enjoy libations and just go back upstairs without... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jackson, TN, United States
1 review
3 of 5 stars Reviewed April 13, 2015

My room was too warm; this hotel needs updating. I have stayed at this hotel several times over the past 3 years and am usually not disappointed. The rooms and hotel could use a serious uplift. The workout room is considerably small compared to other hotels that size.

Review collected in partnership with DoubleTree by Hilton

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Prices are for 1 room, 2 adults
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