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All 27 Jackson hotels

DoubleTree by Hilton Hotel Jackson

3.5 of 5 Hotel   |   1770 Hwy 45 Bypass, Jackson, TN 38305
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74%
Ranked #6 of 27 hotels in Jackson
Certificate of Excellence 2014
A recent review
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353 people have reviewed this hotel

Traveler rating
    153
    109
    50
    22
    19
See reviews for
107
50
25
126
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

Upon arriving at this hotel the lobby is well kept and inviting. It leaves you expecting that the accommodations will be equal in excellence. The staff is courteous and the cookies are warm and good, just like Mom's. The bedrooms are colorful and spacious. You are guaranteed a good night's sleep. If ever in the area of Jackson, Tennessee, this... More

Review collected in partnership with DoubleTree by Hilton

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Jackson,Tn, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location with very friendly people. My concern is that the quality of the service is yet to be desired. two examples. 1) we asked for towels and had to call three times to receive them and what was most concerning is that the maid earlier in the day didn't replace the towels she took... More

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Jackson, TN, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

This hotel is my choice as I travel across country. They are very accommodating for a handicapped person. The rooms are very clean and anything you need will be met. The only suggestion would be more variety of smaller dishes in the dining room.

Review collected in partnership with DoubleTree by Hilton

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Nolensville, Tennessee
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel while moving our son into Union University for his freshman year. (sniff, sniff)...we wanted to be close to the college. We had a room on the 5th floor overlooking the pool. It is an old hotel, but they have done some updating. It could use some more, in my opinion. We paid extra to be... More

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review! We are glad that you enjoyed your stay here. We are in the works of finding a better way to use the concierge to better fit the guests. Hopefully we will have a solution soon. If there is anything we can do to make your next stay better, please let us know! Emily Holt GM... More

Shelbyville
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good proximity to Snider Farms for family wedding. The beds were comfortable. The service was good. Bathrooms and showers were good. Lots of shopping and dining close to Hotel. Close access to I-40. Did not get to try the restaurant but it was busy, so I assume it is good. Would stay here again. They gave us a really good... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review! We are glad you enjoyed your stay here and the stay in Jackson! We hope to see you again soon! Emily Holt GM & Sales Admin Coordinator More

Hendersonville TN, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean room and efficient staff. I wish we had more time to use the pool and basketball court! The room service options looked very appealing. The little restaurant was very inviting. Next time I will allow more time to use all the amenities!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your kind review! We are glad to hear that you enjoyed your stay! We will be repainting the basketball court soon, so hopefully by your next trip you can enjoy it even more! Emily Holt GM & Sales Admin. Coordinator More

Waco, Texas
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This has become our regular stop when traveling through Jackson. It’s a quiet, well laid out hotel where the quality of service and accommodations has remained high for the decade or so that we’ve been periodically using it. This visit was as good as before: the staff friendly, the hotel clean and attractive, and the room itself quite comfortable. I... More

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Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you so much! We are so glad that you enjoyed your stay here! We hope to see you again soon! Emily Holt GM & Sales Admin. Coordinator More

Jackson, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our "go to" choice of properties when we we're in the Jackson area. Started staying here years ago when our daughter attended Union University and there were no other four-star or better hotels in the area. Far enough off the interstate to be peaceful but not so far as to be inconvenient. They even have a basketball court... More

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review! We are so glad that you enjoyed your stay here! We hope to see you again soon! Emily Holt GM & Sales Admin. Coordinator More

Trenton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a first rate hotel. The service is A-1 and the rooms were awesome; beautifully decorated. Clean, spacious bathrooms and VERY comfortable beds.... From the time you check in, ( delicious WARM chocolate-chip cookies ), until the time u leave, ( very courteous staff ), you will NOT be disappointed. I'm already planning my next stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review. We are very glad you enjoyed your stay here with us! We want every guest to leave completely happy. Thank you for staying and we look forward to seeing you again! Emily Holt GM & Sales Admin. Coordinator More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

My fav hotel in Jackson was booked up for one of my bimonthly trips so we had to put up at the double tree. How was it? I LOVE those bed toppers, I want the name of them--both my hubby and I get cramped up in our long drives (we drive to TN and all over looking at property for... More

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your kind review. We are so glad you enjoyed your stay! We hope next time you are in town you will stay here again! If there is anything we can do to make your stay even better next time, please let us know. Emily Holt GM & Sales Admin Coordinator More

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Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
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Also Known As:
Doubletree Jackson
Jackson Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Jackson #6 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
Number of rooms
166

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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