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DoubleTree by Hilton Hotel Jackson

3.5 of 5 1770 Hwy 45 Bypass, Jackson, TN 38305
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Certificate of Excellence 2014
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DoubleTree by Hilton Hotel Jackson
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DoubleTree by Hilton Hotel Jackson
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423 reviews from our community

Traveler rating
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    130
    62
    26
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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zachary, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a great stay at this hotel. Front desk staff was smiling and welcoming. Always helpful when needed. Fitness center had a variety of equipment to be used. Wish the restaurant/bar was open longer hours.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Franklin, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After two days of hard car travel from PHX to Nashville due to weather related flight cancellations, my daughters and I landed at the Doubletree Jackson around 8:00 pm. The greeting and efficiency of the staff was impeccable. We ordered room service which came quickly and we were off to sleep. I had forgotten about DoubleTree hotels but will seek... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for the kind review! We are glad to hear that you enjoyed your stay with us during the inclement weather! We hope you arrived home safely, and look forward to seeing you again soon! Emily Holt Sales & Admin Coordinator More 

Omaha, Nebraska
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Will break no new ground with this review - if I could use numbers versus circles, I would just put it above 4, similar to its average review at the time of writing. Check in was quick and we were on the executive floor, which includes club lounge access (arrived to late to find out, but I think cash bar),... More 

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to leave a kind review! We are glad that you enjoyed your stay and we hope to see you again soon! Emily Holt Sales Admin. Coordinator More 

Flower Mound, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed in this hotel numerous times through the years. This year's experience was not as good as we have had in previous years. Not sure if there is new management or exactly what the problem was!

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review of our hotel. If there is anything we can do to make your next stay more enjoyable, please let us know. Emily Holt Sales & Admin Coordinator More 

Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We always stay here while visiting our daughter in college. Great hotel. Never disappointed with our stay. Close to shopping and some great restaurants. Get extra cookies! We highly recommend this hotel to anyone .

Was this review helpful? Yes 2
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Tony, Thank you for your kind review of our hotel. We are glad to hear you enjoyed your stay and our wonderful chocolate chip cookies! We hope to see you again soon! Emily Holt Sales & Admin. Coordinator More 

Martin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We came to get away and spend time with our family. We just let the kids swim and that's it. The pool was cool to my husband and me, but the kids loved it!! The indoor pool is open to the outdoor pool so that is the reason for that. They were very sweet and allowed us to check out... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Nichole, We are glad to hear that you and your family enjoyed the stay with us. We strive to make everyone feel welcome and at home. We look forward to seeing you again soon! Emily Holt Sales & Admin Coordinator More 

Cincinnati, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

I am a Hilton Diamond traveler and thought I would stay at the Double Tree as it advertised recently remodeled. It might have been, but it sure isn't setup for the business person. The outlets in the room are very scarce, very surprising when compared to other Hilton properties. The alarm clock requires maintenance to change the time, which was... More 

Was this review helpful? Yes
LeighAnn D, Director of Sales at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for staying with us during your recent business trip. We appreciate your candid review of our property and always welcome guest input. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. We are reviewing your comments with our department heads and will make the necessary updates... More 

Nashville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel property numerous times over a several year period and have always had a very enjoyable experience. From a convenience standpoint, this location is within minutes of most any venue in the Jackson area. Even areas slightly beyond the Jackson area are easily reached from this convenient location on the 45 bypass. The hotel always... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

James, Thank you for your kind review of our hotel. We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon! Emily Holt Sales & Catering Admin. More 

Cleveland, Tennessee
Top Contributor
137 reviews 137 reviews
44 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 27, 2015

Nice overall experience. On boarding was good and we stayed on the Hilton Honors floor which I don't know is all that different but the room was nice and well kept. The location is just off the interstate....only negative being breakfast was a little expensive so we opted out. I'd stay here again.

Was this review helpful? Yes 2
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your kind review of our hotel. We are glad to hear that you enjoyed your stay here, and we hope to see you again soon! Emily Holt Sales & Catering Admin. More 

Nashville, United States
1 review
5 of 5 stars Reviewed January 27, 2015

The hotel was very nice. The room was clean and comfortable. The breakfast was very good and an excellent price. The only problem was they did not have items that were on the menu. They were substituting V-8 juice for tomato juice. To some this might not matter but to me it does.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Shelia, Thank you for your kind review of our hotel. We are glad to hear you enjoyed your stay and your breakfast while you were here. We hope to see you again soon! Emily Holt Sales & Catering Admin. More 

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Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
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Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#3 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#6 Business Hotel in Jackson

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