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All 26 Jackson hotels

DoubleTree by Hilton Hotel Jackson

3.5 of 5 Hotel   |   1770 Hwy 45 Bypass, Jackson, TN 38305
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74%
Ranked #6 of 26 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Kim H Edgewood, United States
  • Overview
  • Reviews (332)
  • Photos (49)
  • Amenities
  • Room tips (20)
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332 people have reviewed this hotel

Traveler rating
    146
    101
    45
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Jackson, United States
1 review
2 of 5 stars Reviewed yesterday NEW

3:00 check in does not mean 3:00 check in. Your room may be ready by four. I also assume that if you don't choose the "upgrade" you are placed in a first floor room that has a dehumidifier behind the chair with an electric deodorizer due to the MASSIVE condensation issue in the room. The bed was damp, the floor... More

Review collected in partnership with DoubleTree by Hilton

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Edgewood, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

When I first Arrived at hotel, I noticed clean and fresh smelling the hotel was. A very inviting atmosphere. Everyone was so professionally polite and helpful. Rooms were updated - fresh smelling and clean.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackson, TN, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed at The Double Tree Hotel for the USGF Softball World Series. The service, value, sleep quality, & cleanliness were all poor. The location and rooms were average. We definitely will not stay at this Double Tree again in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Hammond, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel was wonderful BUT we were a large group traveling with 12-13 yr old girls. All rooms were supposed to be together on one floor, but there were spread out. Complaints were made if they knocked on doors, talked in hallways, were in the elevator too much, etc. Hotel knew it was a group of kids, and while the staff... More

Review collected in partnership with DoubleTree by Hilton

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Loudon, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We arrived early Friday afternoon, were warmly greeted. Staff is great, room was ready , clean and fresh. At dinner at Twist which also was very good. We had large group, service and food also worth the price. Will reccoment to others. Thank you, Dennis

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We are so glad that you enjoyed your stay here with us! Thank you for trying our restaurant, Twist as well. We hope to see you again soon! Emily Holt GM & Sales Admin. Coordinator More

Voorburg, The Netherlands
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice hotel. Well worth for a stopover. The hotel is clean and has all the ammenities you need for a short stay. The rooms are spacious. Bed is good. The bathroom has a nice shower. The lady at the frontdesk was not the friendliest person, but ok. The restaurant serves good food. All in all a good stay for a... More

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your review! We are glad you enjoyed your stay with us! We are sorry to hear about the front desk clerk, we strive to make all of our guests feel welcomed. We will definitely have them work on this. We hope to see you again soon, and if you need anything to make your stay better, please... More

Rome, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was very well cared for, pool needed to be cleaned a little more often due to the weather. Overall I was very happy with their service and the friendliness of the staff. Nice selection for breakfast buffet. I would recommend this hotel to others.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We are very glad you enjoyed your stay with us! Thank you for your kind comments, we hope to see you here again soon! Emily Holt GM & Sales Admin. Coordinator More

Contributor
20 reviews 20 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Great staff everyone was very friendly. Fitness center is very small. Hilton honors lounge is very small and was unable to accommodate everyone. Restaurant food was bland had the salmon blt. Price was great much lower than other hotels in the area.

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your comments. We are always updating different areas of the building to serve our guests better. If there is anything we can do to make your next stay better, please let us know. We hope to see you soon! Emily Holt GM & Sales Admin. Coordinator More

TOLEDO
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was a bit dated, but very clean and the staff were very friendly and helpful. The breakfast was excellent and the area is quiet and affords a good night sleep. The pool area looked like a great place for kids on the weekend. Pleasant and just a short ride to shopping and restaurants.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your kind comments. We strive to make sure every guest feels welcomed at our hotel. If you are in Jackson again, if there is anything we can do to make your stay even better, please let us know. We hope to see you again! Emily Holt GM & Sales Admin Coordinator More

Clarksville, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family reunion was held at the hotel. The staff made sure our event was successful. Everyone we spoke to was very friendly and willing to help with anything we needed. The rooms were clean and well stocked. Really enjoyed our stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your kind comments about your recent stay with us. I am glad to hear everything went wonderfully with your family reunion. We enjoyed you being here. We look forward to welcoming you back to the hotel the next time you are in Jackson! Emily Holt GM & Sales Admin. Coordinator More

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Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Reservation Options:
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Also Known As:
Doubletree Jackson
Jackson Doubletree

49 photos of this hotel

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Other (16)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Jackson #6 Business Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
Number of rooms
166

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