We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Jackson hotels

DoubleTree by Hilton Hotel Jackson

3.5 of 5 Hotel   |   1770 Hwy 45 Bypass, Jackson, TN 38305
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now & save 20%
Save Saved
You added DoubleTree by Hilton Hotel Jackson to your Saves list
DoubleTree by Hilton Hotel Jackson
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Travelocity Priceline.com
and 6 more sites!
76%
Ranked #6 of 26 hotels in Jackson
Certificate of Excellence 2013
A recent review
Write a Review

260 people have reviewed this hotel

Traveler rating
    117
    81
    34
    15
    13
See reviews for
70
34
23
104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Knoxville, United States
1 review
3 of 5 stars Reviewed yesterday NEW

I stay at quite a few DoubleTrees, both on business and personal trips. This one did not meet my expectations for typical DoubleTree hotels. The room was comfortable enough, just a little scuffed/worn out. I had a nice view from my window, and the outside noise was minimal. The front desk staff was friendly and helpful, but I felt like... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Soddy Daisy, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Excellent environmental room service. Employee was thorough, friendly and went extra mile for our needs. The reception employees were great. Enjoyed the cookies and apples. Did not ask in time for 5th floor for your great breakfast.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Cullman, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was very clean and accomodating. Staff was extremely helpful, polite, friendly. Rooms were clean and housekeeping services was very thorough. Food was really good both in the restaurant and also in-room dining. I stayed 1 week and returned the next and will definitely choose this same hotel in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Horn Lake, Mississippi
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm BACK! This time I am in Jackson, TN. When I checked in the hotel, it seems like a apartment complex. It was so crammed with furniture that was too big for the space. I came with a fairly large convention, so the other customers should have been complaining. We took up all the spaces in the lobby, restaurant, outside... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The trip was wonderful and had a good time while I was visiting. The food was very good and the people was very nice. This was very enjoyable and very educational while learn. I hope to visit real soon. Thank you!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Manchester, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was amazing and had loads of helpful knowledge about the local area. The rooms were very nice and spacious with luxurious linens and high quality soaps in the rooms. For half the price of the local Hampton Inn I'm making this my hotel of choice for the Jackson area.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Bowling Green KY, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel was not prepared for a large group and they were under staffed. The location of the hotel was great and hand very easy access from the main highway. The location was also great as it was very close to I-40. The staff was very friendly and nice but this hotel is not prepared to handle large groups. We... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
LeighAnn D, Director of Sales at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to share feedback on your group's recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our business guests' experience. We hope you will return to stay with us the next time you are in the area... More

Braidwood, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Renovations were nice, and modern; lobby was very nice, restaurant had a great brunch buffet; room was modern and clean, and loved the indoor/outdoor pool. However, you advertised that this location had a spa, and also signs near the front desk, indicating a spa, but one was not available. The pool area did make up for that.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Duluth, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A convenient location, you'll find the hotel staff very accommodating and pleasant. We were very pleased with our stay. Parking was easy and there were plenty of baggage carts to make move in and move out very easy.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Levittown, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The only thing I can say negative is that they put us in room 202. It overlooked the indoor pool. We got in late and to our surprise the pool opened at 7:00 a.m. Lots of kids were in the pool when it opened which you could hear them horsing around which woke us up.

Was this review helpful? Yes

Been to DoubleTree by Hilton Hotel Jackson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Jackson

Also Known As:
Doubletree Jackson
Jackson Doubletree
Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Jackson
#6 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Official Description (provided by the hotel):
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com, Tingo, Hotels.com, TripOnline SA, Venere and Otel so you can book your DoubleTree by Hilton Hotel Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel Jackson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.