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DoubleTree by Hilton Hotel Jackson

3.5 of 5 1770 Hwy 45 Bypass, Jackson, TN 38305
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DoubleTree by Hilton Hotel Jackson
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DoubleTree by Hilton Hotel Jackson
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375 reviews from our community

Traveler rating
    160
    116
    54
    23
    22
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112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Old Hickory, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I've stayed at this Doubletree in the past. The staff are friendly. The beds and pillows are very comfortable. Bathroom is a nice size. Workout room has the basics. Will stay again next time I'm in Jackson.

Review collected in partnership with DoubleTree by Hilton

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Burlington, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was our first time to stay at a DoubleTree by Hilton. I was very pleased by the staff, they were all very friendly, the room was clean, overall nice accommodations for a reasonable price. I would definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

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Counce, Tennessee
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed 2 nights in October. There was water in front of the window. So much that is squished up over my shoes. It was a 2 ft by 6 ft area. I ask for it to be cleaned up. It wasn't. A hospitality room was directly across from my room with loud partying , drinking etc. I called the... More

Review collected in partnership with DoubleTree by Hilton

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LeighAnn D, Director of Sales at DoubleTree by Hilton Hotel Jackson, responded to this review

I am very for the issues that you experienced during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay or special event. We regret you experienced a noise level that made your stay unpleasant. I also apologize that the housekeeping issues that you shared were not... More

Commerce Twp., United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

While conveniently located, this hotel is not for business travelers. It's an older hotel that while having been updated falls far short of meeting the needs of today's traveler. Too few outlets in the rooms - some don't work, loose or non-working bathroom fixtures, terrible breakfast buffet (runny re-hydrated eggs, stale muffins - only had bran - and under cooked... More

Review collected in partnership with DoubleTree by Hilton

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LeighAnn D, Director of Sales at DoubleTree by Hilton Hotel Jackson, responded to this review

Theodore, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms and breakfast. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. Your comments about breakfast will also be shared with our food and beverage team so... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

This is a very comfortable place to stay. The staff was very friendly and ALWAYS pleasant. I would stay here again. But, there are only pork products offered for breakfast. I would like to have had some turkey sausage or turkey bacon or maybe some chicken sausage available on the breakfast menu.

Review collected in partnership with DoubleTree by Hilton

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Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We appreciate your kind review! We are glad that you enjoyed your stay here! Thank you for choosing to stay with us, and we hope you decide to see us again next time you're in Jackson! Emily Holt Sales & Catering Admin. Coordinator More

Jackson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel and they serve some mean Bloody Mary's in the Twist Midtown Grill & Bar. Pillows were too soft, but then I did not ask for firm pillows either. Stayed on Hilton Honors floor (4th) and accomidations were excellent.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

We sincerely appreciate your kind comments! We will pass this along to the staff in the restaurant! Thank you for choosing to stay with us, and we hope you decide to see us again next time you're in Jackson! Emily Holt Sales & Catering Admin. Coordinator More

Jackson, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The only complaint was the King bed. The mattress needs to be replaced. Felt like I was rolling to the middle of the bed the entire night. The remaining stay was a great experience. The exercise equipment was in great shape. The cookies are always good. The staff always does a great job in making the stay enjoyable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for leaving a kind review! We are glad that you enjoyed your stay here with us, and we hope to see you again soon! Emily Holt Sales & Catering Admin. Coordinator More

Connersville, IN, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at Doubletree Hilton Jackson several times. This is a nice clean hotel with wonderful people and a great lounge. The personnel are polite and friendly. The rooms are clean with comfortable beds. The lounge has good food and drinks. I would recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for taking the time to leave us a kind review! We are glad that you enjoyed your stay with us and the staff here. We look forward to seeing you again soon! Emily Holt Sales & Catering Admin. Coordinator More

Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, I believe this is one of the nicer hotels in Jackson, TN so you'll probably be forced to stay here. It's ok, it's older but you can tell it tries to be nice. I stayed for 3 nights total and asked for a room with a king size bed but they were unable to accommodate saying that... More

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Jackson, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, friendly and courteous staff. Highly recommend this location. Room was very clean. Refrigerator and microwave supplied in room. Location is convenient. Good restaurant and also many good quality restaurants nearby.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Emily H, Manager at DoubleTree by Hilton Hotel Jackson, responded to this review

Thank you for your kind review! We are glad that you enjoyed your stay here and the restaurant! We hope to see you again soon! Emily Holt Sales & Catering Admin. Coordinator More

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Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Hwy 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
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Also Known As:
Doubletree Jackson
Jackson Doubletree

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