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All 26 Jackson hotels

La Quinta Inn & Suites Jackson

2.5 of 5 Hotel   |   2370 North Highland, Jackson, TN 38305
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La Quinta Inn & Suites Jackson
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42%
Ranked #15 of 26 hotels in Jackson
A recent review
5 of 5 stars reviewed 4 days ago
FiddieMcGeezer Charlotte, North Carolina
  • Overview
  • Reviews (180)
  • Photos (21)
  • Amenities
  • Room tips (21)
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180 people have reviewed this hotel

Traveler rating
    35
    44
    31
    39
    31
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59
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed 4 days ago NEW

First of all, I called the hotel on our way to Jackson and booked a room, sight unseen. That was the biggest mistake and I don't recommend that approach. I'll start with the positives- the king bed was comfortable and having a digital thermostat on the wall helped keep the room comfortable. The bathroom was clean- including the grout between... More

Review collected in partnership with La Quinta

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Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place has the most marvelous staff, from Linda, the front desk supervisor, to ray, and Dexter, both extraordinary front desk clerks, and Alice, one of the most professional, outstanding, gracious members of a housekeeping staff ANYWHERE. The hotel has a super overall staff.... The janitorial engineer, Thank is brilliant and an incredibly hard worker. We have stayed @ this... More

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Greenbrier, Tennessee
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Booked our room online and this wasn't the cheapest hotel in Jackson (and nowhere near the most expensive), so I had expectations within reason. The front desk clerk was very nice and helpful, even arranged for a rollaway, though she brought it up to the room herself. Our room was on the second floor and the hallway smelled strongly of... More

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Rogers, AR
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Unfortunately, the inside does not match. The carpet in the hallways and in the rooms is old, dirty, stained and overall nasty. I could NOT recommend this hotel to anyone. the check in process was Ok and the staff was OK - not overly friendly or rude - just there to do their job.

Review collected in partnership with La Quinta

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Ruston, LA
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We dragged our belongs to the top floor and opened the door to a room that had not been cleaned at all. Took our cart back to the desk and was given another room. It had been "cleaned". My husband told me to pack up and we were heading down the road to Memphis. We'd been driving 13 hrs. already.... More

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Murfreesboro, Tennessee
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This past Monday I checked into this hotel after a long day of work and after driving hours to reach this property I checked into a room that was unvacummed, unclean & a bed that looked unmade. I went to the desk to let the attendant the room was dirty and was moved to another room. The 2nd room was... More

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Was this review helpful? Yes 1
Houston
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Needed a place to get a couple of hours of sleep. Got into Jackson late, after 1 am- so I knew I wouldn't be staying long. Receptionist at the front desk was nice and efficient. When I arrived in my room I was pleasantly surprised. My room looked as if it had been recently updated-flat screen tv, refrigerator, microwave. I... More

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Jackson
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

quietness and easy to stay with high speed internet, they also provide the right to use gym in Gold's gym that is wonderful experience to have guests to practice working out and healthy body. The room is very quietness that will be the best or the top 2 that I have ever stayed, some of the local hotels you will... More

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Houston
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

Stayed here only because we got caught in a thunderstorm and it was the closest hotel. It was very smelly and the carpet was old and dirty. The power went off and it came back on in an hour. Lucky for us the rain cooled down the city. Bed was comfortable but the smell had me coughing all night. It... More

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Nashville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The bed was clean but the room had an old smell to it and needed updating. The bathroom door was peeling badly. The carpet needed vacuuming in the room and outside the elevators. The entire hotel could use some remodeling.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
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Additional Information about La Quinta Inn & Suites Jackson

Address: 2370 North Highland, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
Reservation Options:
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Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta

21 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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