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All 27 Jackson hotels

La Quinta Inn & Suites Jackson

2.5 of 5 Hotel   |   2370 North Highland, Jackson, TN 38305
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Ranked #16 of 27 hotels in Jackson
A recent review
3 of 5 stars reviewed 4 days ago
Santiago G Dallas, TX, United States
  • Reviews (185)
  • Photos (21)
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185 people have reviewed this hotel

Traveler rating
    35
    46
    34
    39
    31
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64
34
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Dallas, TX, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel is reasonably priced, but we had a couple of issues with the cleanliness of the room, specially the towels, as some looked spotted with makeup. The breakfast had ran out of eggs half an hour before time and even when we were told that they look up for more, we never got any or an explanation.

Review collected in partnership with La Quinta

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Houston, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Overall, this was a nice hotel. Rooms seemed a bit musty but they were comfortable. It is summer and air was running when we arrived so that may have contributed to the smell. Staff was wonderful, especially the young lady that checked us in. They were very helpful with everything; checking us, giving us directions to dinner... The one negative,... More

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Dallas, TX
Contributor
11 reviews 11 reviews
7 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights while visiting family last weekend. Previously, I've stayed at some more expensive and some less expensive lodging choices in Jackson. I was pleasantly surprised with the stay. I think it is a matter of having appropriate expectations for what you are getting. Our room was very clean, and the beds were very comfortable. The shower was... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean but could use some updating. The breakfast area was a bit small, but had a great variety offered. Check in was quick and friendly. Part of the family had a bit of a mix up on the room reservation, but it was handled quickly and satisfactorily.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we had a nice size 2 room suite for a good price. The breakfast was picked over and never replenished, the breakfast area was not very clean and trash over flowing. The evening of our stay the lobby area was full of people sitting around drinking. Front desk staff was nice, the noise level of the people upstairs and up... More

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

First of all, I called the hotel on our way to Jackson and booked a room, sight unseen. That was the biggest mistake and I don't recommend that approach. I'll start with the positives- the king bed was comfortable and having a digital thermostat on the wall helped keep the room comfortable. The bathroom was clean- including the grout between... More

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Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place has the most marvelous staff, from Linda, the front desk supervisor, to ray, and Dexter, both extraordinary front desk clerks, and Alice, one of the most professional, outstanding, gracious members of a housekeeping staff ANYWHERE. The hotel has a super overall staff.... The janitorial engineer, Thank is brilliant and an incredibly hard worker. We have stayed @ this... More

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Greenbrier, Tennessee
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked our room online and this wasn't the cheapest hotel in Jackson (and nowhere near the most expensive), so I had expectations within reason. The front desk clerk was very nice and helpful, even arranged for a rollaway, though she brought it up to the room herself. Our room was on the second floor and the hallway smelled strongly of... More

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Rogers, AR
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Unfortunately, the inside does not match. The carpet in the hallways and in the rooms is old, dirty, stained and overall nasty. I could NOT recommend this hotel to anyone. the check in process was Ok and the staff was OK - not overly friendly or rude - just there to do their job.

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Ruston, LA
1 review
1 of 5 stars Reviewed July 17, 2014 via mobile

We dragged our belongs to the top floor and opened the door to a room that had not been cleaned at all. Took our cart back to the desk and was given another room. It had been "cleaned". My husband told me to pack up and we were heading down the road to Memphis. We'd been driving 13 hrs. already.... More

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Additional Information about La Quinta Inn & Suites Jackson

Address: 2370 North Highland, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
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Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta

21 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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