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La Quinta Inn & Suites Jackson

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2370 North Highland, Jackson, TN 38305
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La Quinta Inn & Suites Jackson
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La Quinta Inn & Suites Jackson
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234 Reviews from our TripAdvisor Community

Traveler rating
    52
    65
    39
    44
    34
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78
46
33
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (66)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (33)
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Newton, Massachusetts
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've stayed in La Quintas before but this hotel did not live up to what I expected. We were given a room on the first floor that was clean-ish, but a bit smelly. The hallway, however, reeked of cigarette smoke. It was really overwhelming. The front desk clerk was kind enough to switch rooms for us, and even though we... More 

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Burlington
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

People were nice but the hotel needs a complete overhaul. It was very run down. Little space in the breakfast area. People were standing and some unable to sit together. Breakfast was so so. Very disappointed.

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Travelers are raving about these Jackson hotels

lakeland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I've stayed here on and off for over twenty years. Back when it was a Baymont Inn, and I believe it hasn't been renovated since they changed names. I wont pay $100.00 a night for this quality of room there again.

Review collected in partnership with La Quinta

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Damascus, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The f/d staff were very helpful with our requests and made us feel very comfortable and safe. Porceanna (I think that was her name) should be commended for her gracious and warm attitude to each and every guest. As a former NYC employee, I was very surprised to receive such wonderful service from a person in Jackson TN. The bathroom... More 

Review collected in partnership with La Quinta

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1 review
5 of 5 stars Reviewed 4 weeks ago

The front desk clerk Ms Posecenna greeted us with a smile and remembered us from last year. The hotel accommodations were excellent- clean room and the breakfast was very good. I would stay here again. This was my four trip to this hotel and each trip was very good.

Review collected in partnership with La Quinta

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Crossville, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

I am setting in my car, waiting for my niece to shower because I did not want to sit anyplace in room after I showered. All rooms are pet friendly and are NOT deep cleaned after a pet has been in room. Our beds and pillows smelled like dog. Did not sleep at all. The least of the problems was... More 

Review collected in partnership with La Quinta

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Garland, Texas
Level Contributor
350 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed May 27, 2015

WOW!! Impressed! Very Clean!! Flat Screen T.V.'s Internet is good also! Best place to stay in Jackson! They are Fair on there Rates!! Good to see that! Do not over charge like competitors!! Plus Ashley at the front desk was super!!

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georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2015

Room was clean. Desk clerk was very helpful and friendly. Big Plus. If you are a fan of authentic Mexican food, you are in for a treat 2/10ths of a mile from the Hotel. Can't remember the name of restaurant. Best Mexican food and service I have ever had. You won't regret it.

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Nashville, Tennessee
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 27, 2015

The check in was very smooth. The desk clerk was pleasant and friendly. I asked for a first floor room and my request was granted. The room was good, clean, smelled fresh, AC worked just fine. There was a microwave and fridge which I wasn't expecting. Flat panel television. Plenty of pillows on the bed which was quite comfortable. The... More 

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Damascus, Pennsylvania
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stopped here for a 1night stay with our 2 cats and from the moment you hit the F/D, you knew they were on top of their game. Yes, I would definitely recommend this hotel if ever you are passing through this area. Lots of franchise food places and we were able to find a Petsmart to get a specific kind... More 

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