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All 26 Jackson hotels

Residence Inn Jackson

3.0 of 5 Hotel   |   126 Old Medina Crossing, Jackson, TN 38305
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Residence Inn Jackson
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84%
Ranked #5 of 26 hotels in Jackson
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
PGE21 Cincinnati, Ohio
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100 people have reviewed this hotel

Traveler rating
    63
    22
    10
    4
    1
See reviews for
35
7
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for Business, and loved the hotel, from the pool to hot tub, to the nightly food and beverages. It was a great place to unwind after work. I will be back. The bed was comfy, the couches soft. The wifi was fast. The only negative was the Cable wasn't working properly when I was there, so I... More

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Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff here is excellent and accommodated all our needs and wants. The meals served are tasty and filling. The indoor pool is excellent. The rooms are clean and well laid out. I would definitely stay here again!

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Richton Park, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and clean. The receptionist were very helpful and very friendly. My husband and I were bringing our son for a college visit (Lane University). We will definitely be staying here on our next trip when we bring him back for school in the fall.

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Brandon P, General Manager at Residence Inn Jackson, responded to this review

Greetings from Jackson, CONGRATULATIONS to the recent graduate! We are happy that you made us a part of your college scouting adventure. I am sure that we will see more of your family once your son is all settled in. We look forward to making Residence Inn Jackson, you're new home away from home. If there is anything we can... More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

I felt like I was on the show Cheers. Everybody knew my name and talked to me. They even shook my hand when I checked in. I went down to find a taxi. They only have 1 in the whole town..The lady at the desk (Shawn I think) took the time to call Enterprise and get me a rental. I... More

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Brandon P, General Manager at Residence Inn Jackson, responded to this review

Howdy Jack, It gave me such pride to read your review. THANK YOU for taking the time to compliment my staff and our property. It is thrilling to see that our training and efforts are evident in the service provided. We are delighted that you will be returning home with us when you visit your family. Please let us know... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Exceptional rooms with chic design and additional space. Hospitality that equilavent to thatfrom years long gone. Great location, and adequate amentities made for a GREAT stay. Due my job I travel all over the world, from Michu Piccu to Mississippi. Had I known Residence Inns are of this caliber I would have skipped the expensive hotels and sought out a... More

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Brandon P, General Manager at Residence Inn Jackson, responded to this review

Howdy Popcornpam, THANK YOU for choosing Residence Inn Jackson as your travel destination. We are delighted that you enjoyed your time with us. It is our goal to ensure that you're stay is both comfortable and stress free. I am happy that we succeeded. My staff and I are pleased to see that we can compete with Michu Piccu...and Mississippi.... More

Jackson, Tennessee
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Staff was so accommodating and polite. Very helpful. Indoor Pool was great for kids, regardless of weather. Nice breakfast Sunday morning. Full size fridge/kitchen appliances are wonderful. Kids were very happy!

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Brandon P, General Manager at Residence Inn Jackson, responded to this review

Good Morning RJ, THANK YOU so much for taking the time out of your day to share your experience. It is our goal to make your family feel at home while at our property. We are delighted that you were able to enjoy the heated pool and full-size appliances. We truly appreciate you choosing us over the many properties here... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 4, 2014

We stayed here for one Friday night. I was aware that there were several guests this particular night, many of them in our group. There was also a group of teen boy athletes, but this hotel was so quiet we never knew it! It was extremely clean, up to date, and the staff was professional and friendly. We loved the... More

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Brandon P, General Manager at Residence Inn Jackson, responded to this review

Good Day, THANK YOU for sharing your experience with us. We appreciate all guest comments by learning from the negative and recognizing the positive. We are pleased that the sports team did not create any noise issues for you. And we are thrilled that our staff was able to attend to your needs in a friendly and hospitable manner. Our... More

Orange, Virginia
Top Contributor
128 reviews 128 reviews
58 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 24, 2014

The hotel is holding up well; still has that new look to it. Staff, for the most part, friendly and helpful. The rooms are nice, quiet, but the windows don't open. In time, the rooms may begin to smell musty. Breakfast was good. I stayed here as had been a guest twice before. This time was a bit of a... More

Was this review helpful? Yes 1
Brandon P, General Manager at Residence Inn Jackson, responded to this review

Good Afternoon, Thank you for taking the time to share your thoughts with us. We are happy that you returned to Residence Inn Jackson. We try our hardest to ensure that you have a relaxed and stress-free stay. I apologize that the highway noise became an issue for you. We will be sure to assign you a room facing the... More

1 review
3 of 5 stars Reviewed February 2, 2014 via mobile

This is our third stay. We bring our daughter and friends to the hotel for her birthday every year. The two room suite is the best any hotel in Jackson can offer as far as space. Clean rooms. Very clean rooms matter of fact. They think of every need. I dont have to bring anything from my house because its... More

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Brandon P, General Manager at Residence Inn Jackson, responded to this review

Good Evening Mrs. Forsythe, Please accept my deepest apologies for your experience at my property. Members of the staff remember you from last year and were upset to see that you encountered several problems during your stay. We have addressed the maintenance concerns mentioned and will ensure that they will not happen again for future guests. In addition, we found... More

Cookson, OK
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2014

Great place to stay-wonderful, helpful, and friendly staff. Night reception was nice. We had a two bedroom suite for three people which was very clean and everything you need. My only con would be that the one king bedroom was not very user friendly. No room for bags as it was so small-with two people using the room and we... More

Was this review helpful? Yes
Brandon P, General Manager at Residence Inn Jackson, responded to this review

Good Evening Norman, Thank you so much for returning to my property. We appreciate your business and your loyalty. I apologize that you were given a room with limited space during this trip. The room you were assigned was handicap accessible, which is why there was limited counter space and no storage underneath the sink. I will be sure to... More

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Additional Information about Residence Inn Jackson

Also Known As:
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel Jackson
Address: 126 Old Medina Crossing, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Jackson
#5 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Jackson 3*
Official Description (provided by the hotel):
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 
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