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All 26 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
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94%
Ranked #3 of 26 hotels in Jackson
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 10, 2012
nc-redsoxfan Apex, North Carolina
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  • Reviews (137)
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137 people have reviewed this hotel

Traveler rating
    101
    28
    5
    1
    2
See reviews for
42
26
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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There are newer reviews for Holiday Inn Express & Suites Jackson Northeast
See the most recent reviews
Apex, North Carolina
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 10, 2012

We were coming to the end of a long cross country trip and just couldn't go any further. We booked a room at this Holiday Inn Express. The staff was very friendly and helpful. The person managing the breakfast room walked around greeting everyone constantly. The shower (not a tub) was large and wonderful. The bed was quite comfortable and... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Comfort and quietness in a hotel are of prime importance when you're worn out any time you visit a hotel - especially when you're exhausted from a cross-country trip. We're so glad you experienced that with us! Our breakfast hostesses are true morning people who love our guests and gladly provide them with a warm smile and friendly help in... More

Cancun, Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 2, 2012

Tell it like it is little high, but clean as a pin, bath beds halls, ask for directions to a pharmacy at desk, drove direcly to door. This trip was for a knee replacement next morning. see my review of the Hampton Inn Gatlinburg, titled not a Hamton.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Straight talk is what we want, and we appreciate your honest review. I'm glad our hotel met with your approval in regards to cleanliness and a helpful staff. I hope that everything went well with your knee replacement and that you're on the road to a speedy recovery. Thank you so much for your review and if you're ever back... More

Midland, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 1, 2012

I took a trip from Texas to Ohio. I had planned my trip for 2 overnight stays there and 3 overnight stays on my way back. I had intended on staying at Holiday Inn Express my entire trip. I stayed in the Holiday Inn Express in Mt. Pleasant Texas and one in Nashville Tennessee. Both those hotels were what I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Dear Karen W, Thank you so much for posting a review at our hotel. I would like to offer a sincere apology for the unacceptable service you have received over the phone by our staff. I appreciate you bringing this to our attention as this will definitely be looked into. Your comments are highly valuable to us and will assist... More

Alexandria, Virginia
Top Contributor
121 reviews 121 reviews
31 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed July 29, 2012

This hotel had more essential items than any other hotel we booked on our two-week road trip. Sometimes the little things are a luxury when you are away from home: a full-size high wattage blow dryer, bright halogen lights in the bath and over the shower, and the BEST HD 32-inch flat screen TV! You could almost reach out and... More

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USA
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 19, 2012

I was pleasantly surprised how nice this hotel was after calling 4 other hotels in the area and being told they were sold out for the night. I really lucked out getting a room here. I didn't expect it to be so new (not really sure when it opened) which meant everything looked and was sparkling clean. It's conveniently located... More

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I want to thank you so much for taking time to write such a great review on Trip Advisor! We always strive to exceed our guests' expectations and I'm so glad that you were more than satisfied with your experience! We have been open for 14 months and I'm happy to know that guests still think we're brand new. Safe... More

Oklahoma City, Oklahoma
Top Contributor
55 reviews 55 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 7, 2012 via mobile

We shot a price of $65 on Priceline and got a room at the Holiday Inn. It seems very new and the whole building was clean and in great shape. Our room was great... King size bed, couch, desk, big tv, ironing board, etc. Lots of extras. And plenty of space. Our only small problem was that at midnight a... More

Was this review helpful? Yes 2
farmington
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 5, 2012

We checked in very late 1am after driving a 14 hour day and left very early the next day so I'm limited on my experiences but what I can say is..... check in was pleasant and fast. The next morning breakfast was very good and the hostess took care of our every need - offering to fill up our juice,... More

Was this review helpful? Yes
Marion, Arkansas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2012

One of the more refreshing hotel experiences. I stayed one night with my two grandsons and their friend(7/8 years old). The entire staff were more than friendly, they were excellent. The lady at the front desk, upon our check-in beamed iwth confidence and pride in her job. She made the boys feel as they were as important as I was.... More

Was this review helpful? Yes 2
Management response:

Do you work in our sales department?! What an extraordinary review! Thank you so much for taking time to share your hotel experience with us and fellow travellers. We strive to provide every guest with exactly the kind of experience you received and I'm thrilled that our efforts were met with appreciation and enthusiasm from you. We look forward to... More

Lake charles
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2012

Clean, comfy beds, nice staff, And conviently located for our pass through.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I'm so glad your stay was a great one! Thanks for telling others about us and we welcome you back any time! More

1 review
5 of 5 stars Reviewed June 15, 2012 via mobile

Very nice building and rooms. The women at the front desk and especially the woman helping with breakfast were extremely friendly and helpful. Couldn't have been better.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for such a great review! We are thrilled that you enjoyed your stay and had a pleasant experience. Please be sure to come back and stay with us any time you're in the Jackson area. More

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Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Jackson #4 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
Number of rooms
92

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