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All 26 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
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Holiday Inn Express & Suites Jackson Northeast

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95%
Ranked #2 of 26 hotels in Jackson
Certificate of Excellence 2013
A recent review
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127 people have reviewed this hotel

Traveler rating
    96
    25
    4
    0
    2
See reviews for
36
24
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Jackson Northeast
See the most recent reviews
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 9, 2012 via mobile

This HIE was great! I would definatly stay again. Very clean. Staff was very helpful. I needed to make reservations for the next leg of our cross country journey the general manager Samuel Ward was more then accommodating and help me with that. Thanks again HIE for another clean, safe stay! We'll see you again soon!!

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I want to thank you so much for taking time to write a review from your recent stay with us! We pride ourselves on taking care of our guests from the time they arrive in the lobby until the time they leave. I'm pleased to hear our property exceeded your expectations, along with our general manager, Samuel. He is always... More

Wake Forest, North Carolina
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 16, 2012

This hotel was right off Interstate 40, convenient to restaurants. Very clean, much better than the average HIEX. In room coffee pot with single serve cups. Spacious room, great beds. Staff was excellent. Breakfast buffet had almost everything. Would highly recommend.

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We are so glad you enjoyed our "home away from home!" Our breakfast is a favorite among our guest and our staff strives daily to exceed your expectations. We appreciate your business and welcome you to come stay with us again when you're in Jackson! More

Shreveport, LA
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2012

New, clean, comfortable with excellent friendly staff members

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Denver, Colorado
Contributor
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 3, 2012

My son goes to college in Jackson, so I've stayed in different hotels in this town 5-6 times over the last 2 years. I'm now back at the Holiday Inn Express for the second time. I'm a neat freak and germaphobe and have decided that I no longer need to spend time on Trip Advisor looking for hotels in Jackson... More

Was this review helpful? Yes 2
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for such a glowing review! We love it when our guests are pleased and certainly appreciate them taking time to share their experiences with us and others. Please let me know whenever you're in our hotel next time. I would love the opportunity to meet you! More

Conway, AR
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2012

Fairly new property that has been well maintained. Service was superb and Cynthia at front desk was very helpful and provided us a warm welcome. She is a great ambassador for the hotel and the city of Jackson. We are Priority Club members and have stayed a numerous Holiday Inns and Holiday Inn Expresses. This ranks at the very top... More

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We are so glad you had a great experience with us! Thank you for taking time to share your story with us. Cynthia was excited to know that she made a difference during your stay. Please let us know if there is anything that we can do to make your next stay an even better one! More

South Carolina
Top Contributor
154 reviews 154 reviews
64 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed April 8, 2012

I stayed there for 4 nights while working in the area. I wanted to earn double Priority Club Points by staying there at the time the offer was going on. What a treat it was, anyway! The staff was super friendly and the hotel is close to the baseball parks, too. The fact that the hotel is 100% smoke-free was... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2012 via mobile

We stayed here on a cross country trip from CA to Va. This was the best hotel by far! Brand new, clean, fantastic beds, but the best part was the service. We were welcomed by Charlene who was so warm & inviting. When we came down for breakfast our 2 year old mentioned that she loves french fries, before we... More

Was this review helpful? Yes 1
HIEGM38305, Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We really appreciate your excellent review for our hotel. Please don't hesistate to stop back in anytime your in the area and we will make sure we have fries for breakfast. More

Tipton, Iowa
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 5, 2012

What a great place to stay. The staff was SUPER friendly and the hotel was SUPER clean.

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2012 via mobile

Realy great hotel. Clean,new, convenient and a super friendly and accommodating staff.

Was this review helpful? Yes 1
Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 23, 2012

This hotel is fairly new. The hallways are wide and the rooms are well designed. All staff were friendly and helpful. The local computer network meshed well with my laptop. I did have a little trouble logging on initially, but the front desk was very helpful in getting me going. House keeping does a great job, very clean. My wife... More

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We appreciate your review and are so happy that you were pleased with your stay. I'm glad that the front desk was able to help you connect to the internet easily. For security purposes, the password to get online changes frequently. While we do love our four legged friends, most folks are happy that this is a NO smoking NO... More

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Additional Information about Holiday Inn Express & Suites Jackson Northeast

Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast
Holiday Inn Express & Suites Jackson Northeast Hotel
Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jackson
#2 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
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