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All 26 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
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94%
Ranked #3 of 26 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 24, 2014
Guy S Clear Lake City, Texas
  • Overview
  • Reviews (137)
  • Photos (15)
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137 people have reviewed this hotel

Traveler rating
    101
    28
    5
    1
    2
See reviews for
42
26
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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There are newer reviews for Holiday Inn Express & Suites Jackson Northeast
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Clear Lake City, Texas
1 review
5 of 5 stars Reviewed April 24, 2014

This is a thank you for Kiara. I travel about 40 weeks a year, and it really helps when someone goes above and beyond to make things more comfortable. It is especially nice considering this was done at the last minute by phone...we all know how difficult it can be trying to get things handled by phone! I will be... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to let us know how much you appreciated Kiara’s help. She is certainly a gem to have around. I am glad she was able to assist you. I will be sure to let her know about your kind words. More

Savannah, Georgia
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 17, 2014

I stayed at this motel this week while travelling across Tennessee. It is a couple of years old, but one would think it was brand new. Jackson is a small city and I did not expect much from the motel. I was very suprised at not only the great service, but the quality of the room conditions. Very clean, good... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay here at the Holiday Inn Express and Suites in Jackson, TN. We value your opinion and are thrilled to know you enjoyed your stay with us. Our staff strives to deliver a great hotel our guests will love. To know we were able to do just that for you just makes... More

2 reviews
5 of 5 stars Reviewed April 3, 2014

My husband and I stayed for just one night for business. The front desk clerks were very friendly and helpful. Our room was spotless and I used to be a housekeeper so I am picky about that stuff. Breakfast was great and the rest of the staff were awesome. Would definitely stay again if I'm ever out that way.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay. We appreciate your feedback. I am thrilled to hear you enjoyed your stay with us. I am also glad to hear you found our staff to be helpful and friendly. Hearing compliments about our cleanliness is always great, but to hear it from a former housekeeper makes it that much better.... More

Cedar Park, Tx
Top Contributor
69 reviews 69 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 31, 2014

We were headed home, didn't know how far we would make it, and found ourselves in Jackson needing a 2 queen bed suite with a foldout couch that would hold 5 people. To make things tougher, there was a baseball tournament in town, making the room tougher to find. Kudos to the Residence Inn, who pointed us to this Holiday... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay here with us. We appreciate your feedback. During tournament weekends, Jackson usually sells out so I am happy we had space to accommodate you and your family! I am also glad your check in process went smoothly and that you were able to get to your room quickly to relax. Please... More

Marietta, Ohio
Top Contributor
250 reviews 250 reviews
250 hotel reviews
200 helpful votes 200 helpful votes
5 of 5 stars Reviewed March 26, 2014

I arrived early afternoon for a 10 hour stay...nice place to park semis in front of building..most Holiday Inns are very nice but this one is even better...I was impressed with everything here..the gentleman that checked me in was great I had a king room on the top floor that was spectacular..room was huge, clean,well lit,beautiful decor ..bed was top... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We appreciate you taking time to let us know about your stay here at the Holiday Inn Express and Suites - Jackson, TN. We have a great housekeeping staff that keeps our hotel in tip-top shape for our guests. We are also grateful to have such a great front desk staff here with us. I am glad to hear you... More

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2014

We selected HI Express over others in area. We knew we could trust the comfort and cleanliness and updated accommodation. Staff was cheerful and helpful despite our arriving late at night. Highly recommend.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to let us know about your stay at the Holiday Inn Express and Suites in Jackson, TN. I am glad you enjoyed your time with us and that we were able to live up to your expectations. I hope you will stay with us again soon. More

Murfreesboro, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 7, 2014

I've never quite figured out why hotels in Jackson, TN are so pricey? Anyhow, this property was a nice, typical HI Express. The rooms were well done and spacious enough. The management and front desk staff were polite and very accommodating. Would definitely visit again.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to leave us a review. I am happy you enjoyed your time with us and that we were able to meet all of your needs. I understand your concern about lodging prices in Jackson. We are centrally located between two major cities and have many business travelers who stay with us rather than in the... More

Crestwood, Kentucky
Top Contributor
72 reviews 72 reviews
53 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 7, 2014

My room was nice and clean. The hallways and lobby are also well kept. The free breakfast was put out on time and was warm and tasty. This is a great location for the nearby Kellogg's plant and local minor league baseball team. Overall this was a very nice stay and would highly recommend this property.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to leave us a review. I am glad to hear you enjoyed your stay with us. We work hard to ensure guests are able to relax and have everything they need while they are staying with us. It sounds like we were able to do that for you. I hope we will see you again... More

Springfield, Ohio
Top Contributor
286 reviews 286 reviews
136 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed January 17, 2014

We stayed one night on our way home from a conference. I chose it because of the good reviews and the impression I have with the chain as a whole. We were not disappointed as things were as expected. The staff was great and helpful and the breakfast featured the usual cinnamon rolls as well as other items. Our room... More

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am glad you enjoyed your stay and we were able to meet your expectations as a Holiday Inn Express and Suites. I am also glad you enjoyed our breakfast while you were here. I hope you will stay with us again soon. More

Penhook, Virginia
Top Contributor
90 reviews 90 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 15, 2013

We love HIE for our on the road 3star go to. This particular property is fairly new as are the restaurants and shopping all within the area. The welcome was warm and informative. Shared restaurant information and discounts. Room was clean and very comfortable with choices of firm and soft pillows. The breakfast was typical HIE fare but we like... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to write us a review. I am glad you enjoyed your stay with us. We work hard to ensure every guest gets the most out of their stay with us. I am so glad we were able to meet your needs during your travels. I hope you will stay with us again the next time... More

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Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
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Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Jackson #5 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
Number of rooms
92

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