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Holiday Inn Express & Suites Jackson Northeast

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55 Parkstone Place, Jackson, TN 38305
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Holiday Inn Express & Suites Jackson Northeast
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Holiday Inn Express & Suites Jackson Northeast
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176 Reviews from our TripAdvisor Community

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Traveler rating
    126
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sykesville, Maryland
Level Contributor
88 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful stay at a very nice property right off Interstate 40 at exit 85 in Jackson, TN, minutes from our destination, Union University and right next door to our favorite eatery, Reggie's! This property is very new and very nice. The staff was exceptional, friendly and always helpful. Our room (2 queens) was large and spotless. The AC unit... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am so appreciative of your recent stay with us. I will be sure to acknowledge the breakfast employee you discussed in your comments. She is a great lady!! Thank you for choosing the Holiday Inn Express and Suites in Jackson, TN!!! I believe that you couldn't have described our property any better than you did and I am so... More 

Cincinnati, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After a long day of driving, we were ready for some rest. The Holiday Inn Express did not disappoint. The location was quiet and easy to access. The rooms were a good size, newer, and had amenities like a microwave and mini-fridge. The hot breakfast had plenty of options, including biscuits, eggs, bacon, and pancakes as well as the standard... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We are conveniently placed along the Interstate 40 with much to do in the area, but still secluded at the same time. It is wonderful that we could be that quick drop in for you and we were able to give you and your family everything you needed to get back on the road. We look forward to your next... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quiet and clean. The staff was very friendly. Slept too late to make it down for breakfast - so we can not comment on how that was. Holiday Inn Express had always been a place we feel confident that we will have a safe and clean and comfortable experience.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We want to thank you for choosing the Holiday Inn Express and Suites in Jackson TN. I am ecstatic that we could be the stay that you required from a hotel. And I do look forward to seeing you back here in the future. More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I like hotels that have the sink/vanity area in the same room as the shower. This incredibly clean, new hotel has a very large bathroom with this setup. The furnishings are pretty impressive, especially the granite and tile work, and the heavy wooden doors. The only negative was my bed. It was incredibly creaky and lumpy. The other bed in... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am so glad you chose the Holiday Inn Express and Suites. For that I thank you! I am glad that you found most of your stay comfortable. If you wouldn't mind contacting us and allowing us to address those minor issues we'd sure appreciate the ability to make it better for your next stay or any other guest. We... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Exactly what you expect from Holiday Inn. Clean grounds, rooms, everything was the way it should be. This location even had the little store at the front desk and the pool was outdoor, not indoor, which I personally prefer.

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for choosing the Holiday Inn Express and Suites. I am thrilled that you found your stay to be everything you could imagine and more. We would love the opportunity to host your family again. More 

Springfield, Missouri
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

Stayed only one night, but it was very nice. Hotel looks updated and the room and bathroom were great and very comfortable. They had us in the wrong room at first, which was a little bit of an inconvenience. But the front desk corrected it quickly and it was great from then on out. It's right off the interstate and... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for staying with us. I am glad we were able to correct our mistake and accommodate you. The area we are in is actually going to be doing a lot of growing in the next few years to come so hopefully we will have more choices around the area, but not become congested. It also is... More 

Morrisville, North Carolina
Level Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed June 15, 2015

I stayed at this location on 6/14/15. The front desk staff, Michael in particular, was very helpful. The room was perfect: clean, comfortable, and quiet. The breakfast was reliably good. The only downside is that my stay coincided with the baseball tournament that was going on across the street and from check in at 8 until 10:15 or so, kids... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

The other gentleman is Darius. He and Michael are great guys and I appreciate you taking the time to acknowledge them. I was thrilled with your comments and immediately let my general manager know. I apologize for the noise you experienced while in and hopefully next time we can arrange for you to be away from any groups we may... More 

Knoxville, Tennessee
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 2, 2015

Had originally booked a cheaper motel, which was so bad I couldn't stay more than an hour, had to find alternate arrangements. Although $169 a night was more than I could really afford, I had to do it. This hotel was clean, comfortable, and very friendly workers. Everything was quiet until Sunday morning, when young baseball players who were staying... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your most recent stay with us. I do apologize for the noise that you experienced and hopefully that is not an issue the next time we see you. Our management tries to limit the noise when we can. Other than that it looks as though you had a wonderful and calm stay. Thank you for choosing the... More 

Arkansas
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 26, 2015

Getting off the interstate, you may think you can't get here, but you just have to go past it and then back around on the road to get to this place, not much difficulty, the outside appearance is great, looks like a newer HI express, upon check in we were greeting super nice and everything was ready for us, we... More 

Was this review helpful? Yes 2
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for staying with us recently. Our employees and staff strive to make every experience wonderful for our guest and memorable. I am glad that we could do that for you and your spouse. We look forward to seeing you in the future. More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 17, 2015

Stayed here for an overnight business trip to Jackson. Hotel is newer and the lobby and grounds are immaculate. Room is large with big walk-in shower. Wifi worked great, bed very comfortable and the room was spotless. Work-out room was small but had a few cardio machines and a rack of dumbbells. The breakfast room was very nice with the... More 

Was this review helpful? Yes 2
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your review. I am so thrilled to hear you enjoyed your time with us. It is a great compliment to hear that you feel our hotel should be a model for all Holiday Inn Expresses. I hope you will stay with us again if you are ever in the area. More 

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