We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Jackson Northeast

Certificate of Excellence
Hotel website
Hotel deals
55 Parkstone Place, Jackson, TN 38305
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express & Suites Jackson Northeast
View Map
Add Photo Write a Review

180 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    127
    37
    9
    3
    4
See reviews for
58
39
8
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
  • All months
    (180)
  • Mar-May only
    (49)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (35)
All months
Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel was one of the best places I have staid in, came in around 12:30am traveling fron Philladelphia. The front desk person greated me and made sure I was pleased with everything. The room was clean, the facility was amazing and i felt like home.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for choosing to stay with us here at the Holiday Inn Express and Suites of Jackson TN. It is such a blessing to have the front desk team that we do here. I appreciate your kind comments and even though you came in late I am glad we were able to accommodate you. It is our... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was nice. Directly near highway but doesn't cause a noise problem. 30 min ride to Memphis. Several restaurant choices near by and they are currently building more. Our only issue during our stay was housekeeping did not clean our room when we left at 11am. Reason given was that the do not disturb sign was on the door at... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am so happy that you chose to stay with us at the Holiday Inn Express and Suites in Jackson TN. I am so very sorry that we didn't accommodate you to the best of our abilities. I will be sure to pass this on to housekeeping. Thank you for your kind comments despite the issues you did run into... More 

Brevard, North Carolina
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great choice for our stop over. Neat and clean helpful staff and very good choices for breakfast. Had a very quiet room on the 4th floor pleasantly surprised with the feel of room and the great bed. Would stay here again.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We appreciate you staying with us here at the Holiday Inn Express and Suites of Jackson TN. I am so glad that our team here made your stay wonderful and that you have already chosen to stop back in. We look forward to having you stay again. Wish you Happy Travels and again Thank you! More 

Jenison, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently spent 2 days at this motel. The first hour I was there the motel charged my account 166. dollars. The next morning the account was charged nearly 300. dollars. When I inquired about the early charge they played stupid and said that sometimes we charge this ahead of time because some people skip out of paying. A total... More 

Was this review helpful? Yes 3
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Flyboy8616, Thank you for choosing the Holiday Inn Express and Suites of Jackson TN. I am truly sorry for your most recent stay with us. I understand my General Manager has emailed you and I hope that we are doing everything in our power to make things right. If I can be of any assistance, please do not hesitate to... More 

Sykesville, Maryland
Level Contributor
93 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 15, 2015

A wonderful stay at a very nice property right off Interstate 40 at exit 85 in Jackson, TN, minutes from our destination, Union University and right next door to our favorite eatery, Reggie's! This property is very new and very nice. The staff was exceptional, friendly and always helpful. Our room (2 queens) was large and spotless. The AC unit... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am so appreciative of your recent stay with us. I will be sure to acknowledge the breakfast employee you discussed in your comments. She is a great lady!! Thank you for choosing the Holiday Inn Express and Suites in Jackson, TN!!! I believe that you couldn't have described our property any better than you did and I am so... More 

Cincinnati, Ohio
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

After a long day of driving, we were ready for some rest. The Holiday Inn Express did not disappoint. The location was quiet and easy to access. The rooms were a good size, newer, and had amenities like a microwave and mini-fridge. The hot breakfast had plenty of options, including biscuits, eggs, bacon, and pancakes as well as the standard... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We are conveniently placed along the Interstate 40 with much to do in the area, but still secluded at the same time. It is wonderful that we could be that quick drop in for you and we were able to give you and your family everything you needed to get back on the road. We look forward to your next... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 4, 2015

Quiet and clean. The staff was very friendly. Slept too late to make it down for breakfast - so we can not comment on how that was. Holiday Inn Express had always been a place we feel confident that we will have a safe and clean and comfortable experience.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We want to thank you for choosing the Holiday Inn Express and Suites in Jackson TN. I am ecstatic that we could be the stay that you required from a hotel. And I do look forward to seeing you back here in the future. More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2015

I like hotels that have the sink/vanity area in the same room as the shower. This incredibly clean, new hotel has a very large bathroom with this setup. The furnishings are pretty impressive, especially the granite and tile work, and the heavy wooden doors. The only negative was my bed. It was incredibly creaky and lumpy. The other bed in... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am so glad you chose the Holiday Inn Express and Suites. For that I thank you! I am glad that you found most of your stay comfortable. If you wouldn't mind contacting us and allowing us to address those minor issues we'd sure appreciate the ability to make it better for your next stay or any other guest. We... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Exactly what you expect from Holiday Inn. Clean grounds, rooms, everything was the way it should be. This location even had the little store at the front desk and the pool was outdoor, not indoor, which I personally prefer.

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for choosing the Holiday Inn Express and Suites. I am thrilled that you found your stay to be everything you could imagine and more. We would love the opportunity to host your family again. More 

Springfield, Missouri
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

Stayed only one night, but it was very nice. Hotel looks updated and the room and bathroom were great and very comfortable. They had us in the wrong room at first, which was a little bit of an inconvenience. But the front desk corrected it quickly and it was great from then on out. It's right off the interstate and... More 

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for staying with us. I am glad we were able to correct our mistake and accommodate you. The area we are in is actually going to be doing a lot of growing in the next few years to come so hopefully we will have more choices around the area, but not become congested. It also is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (7)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (74)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (33)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (3)
Viewed
Dining (6)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jackson hotels
1.6 mi away
Hampton Inn & Suites Jackson
1.7 mi away
Courtyard Jackson
Courtyard Jackson
#5 of 28 in Jackson
4.5 of 5 stars 298 reviews
4.0 mi away
Country Inn & Suites By Carlson, Jackson
Show Prices
Show Prices
Show Prices
4.5 mi away
Comfort Suites
Comfort Suites
#4 of 28 in Jackson
4.5 of 5 stars 129 reviews
4.3 mi away
DoubleTree by Hilton Hotel Jackson
1.4 mi away
Residence Inn Jackson
Residence Inn Jackson
#2 of 28 in Jackson
4.5 of 5 stars 187 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay