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All 26 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
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95%
Ranked #2 of 26 hotels in Jackson
Certificate of Excellence 2013
A recent review
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125 people have reviewed this hotel

Traveler rating
    94
    25
    4
    0
    2
See reviews for
36
24
7
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed for just one night for business. The front desk clerks were very friendly and helpful. Our room was spotless and I used to be a housekeeper so I am picky about that stuff. Breakfast was great and the rest of the staff were awesome. Would definitely stay again if I'm ever out that way.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay. We appreciate your feedback. I am thrilled to hear you enjoyed your stay with us. I am also glad to hear you found our staff to be helpful and friendly. Hearing compliments about our cleanliness is always great, but to hear it from a former housekeeper makes it that much better.... More

Cedar Park, Tx
Top Contributor
63 reviews 63 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were headed home, didn't know how far we would make it, and found ourselves in Jackson needing a 2 queen bed suite with a foldout couch that would hold 5 people. To make things tougher, there was a baseball tournament in town, making the room tougher to find. Kudos to the Residence Inn, who pointed us to this Holiday... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay here with us. We appreciate your feedback. During tournament weekends, Jackson usually sells out so I am happy we had space to accommodate you and your family! I am also glad your check in process went smoothly and that you were able to get to your room quickly to relax. Please... More

Marietta, Ohio
Top Contributor
232 reviews 232 reviews
232 hotel reviews
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived early afternoon for a 10 hour stay...nice place to park semis in front of building..most Holiday Inns are very nice but this one is even better...I was impressed with everything here..the gentleman that checked me in was great I had a king room on the top floor that was spectacular..room was huge, clean,well lit,beautiful decor ..bed was top... More

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HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We appreciate you taking time to let us know about your stay here at the Holiday Inn Express and Suites - Jackson, TN. We have a great housekeeping staff that keeps our hotel in tip-top shape for our guests. We are also grateful to have such a great front desk staff here with us. I am glad to hear you... More

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We selected HI Express over others in area. We knew we could trust the comfort and cleanliness and updated accommodation. Staff was cheerful and helpful despite our arriving late at night. Highly recommend.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to let us know about your stay at the Holiday Inn Express and Suites in Jackson, TN. I am glad you enjoyed your time with us and that we were able to live up to your expectations. I hope you will stay with us again soon. More

Murfreesboro, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 7, 2014

I've never quite figured out why hotels in Jackson, TN are so pricey? Anyhow, this property was a nice, typical HI Express. The rooms were well done and spacious enough. The management and front desk staff were polite and very accommodating. Would definitely visit again.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to leave us a review. I am happy you enjoyed your time with us and that we were able to meet all of your needs. I understand your concern about lodging prices in Jackson. We are centrally located between two major cities and have many business travelers who stay with us rather than in the... More

Crestwood, Kentucky
Top Contributor
60 reviews 60 reviews
43 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 7, 2014

My room was nice and clean. The hallways and lobby are also well kept. The free breakfast was put out on time and was warm and tasty. This is a great location for the nearby Kellogg's plant and local minor league baseball team. Overall this was a very nice stay and would highly recommend this property.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to leave us a review. I am glad to hear you enjoyed your stay with us. We work hard to ensure guests are able to relax and have everything they need while they are staying with us. It sounds like we were able to do that for you. I hope we will see you again... More

Springfield, Ohio
Top Contributor
267 reviews 267 reviews
131 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed January 17, 2014

We stayed one night on our way home from a conference. I chose it because of the good reviews and the impression I have with the chain as a whole. We were not disappointed as things were as expected. The staff was great and helpful and the breakfast featured the usual cinnamon rolls as well as other items. Our room... More

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I am glad you enjoyed your stay and we were able to meet your expectations as a Holiday Inn Express and Suites. I am also glad you enjoyed our breakfast while you were here. I hope you will stay with us again soon. More

New York City, New York
Top Contributor
69 reviews 69 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 15, 2013

We love HIE for our on the road 3star go to. This particular property is fairly new as are the restaurants and shopping all within the area. The welcome was warm and informative. Shared restaurant information and discounts. Room was clean and very comfortable with choices of firm and soft pillows. The breakfast was typical HIE fare but we like... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to write us a review. I am glad you enjoyed your stay with us. We work hard to ensure every guest gets the most out of their stay with us. I am so glad we were able to meet your needs during your travels. I hope you will stay with us again the next time... More

Jackson, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2013

Nice, clean new hotel property convenient to Interstate 40 and several above average restaurants. Exceptionally freindly staff, free USA Today newspaper, and an above average free breakfast. Very near Pringles Park, home to the Seattle Mariners, Single-A, Jackson Generals minor league baseball team.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to write us a review. We greatly appreciate the kind remarks. Our staff works hard to make your stay a pleasant one. I am glad we were able to provide you with that. I am also happy you enjoyed our complimentary breakfast. I hope you will stop by again the next time you are in... More

Charleston
Top Contributor
164 reviews 164 reviews
120 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 1, 2013

All the staff members were friendly, especially the weekend breakfast woman, who said hello to everyone and checked to make sure everyone was doing okay. The Monday morning woman wasn't very friendly & didn't seem to care. For both women though, it seemed they didn't care that the same bread was out throughout the weekend & got "harder, more stale"... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to write us a review. I am glad you found our staff to be friendly and helpful. I am, however, sorry you felt one of our breakfast hostesses did not meet you expectations. That is not usually the case and I will look into the situation. I was also unaware of the situation with the... More

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Additional Information about Holiday Inn Express & Suites Jackson Northeast

Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast
Holiday Inn Express & Suites Jackson Northeast Hotel
Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Jackson
#2 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
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