We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express & Suites Jackson Northeast to your Saves list
Holiday Inn Express & Suites Jackson Northeast
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
92%
Ranked #3 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
tex47 South Carolina
Write a Review

147 reviews from our community

Traveler rating
    106
    30
    7
    1
    3
See reviews for
49
28
7
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
South Carolina
Top Contributor
86 reviews 86 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay was made to be a great stay by Kaity doing a fantastic job creating a warm and friendly welcome. The property was a very good one with clean rooms and good personnel. We are very positive in recommending this property to everyone.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for letting us know how much your enjoyed your stay with us at the Holiday Inn Express and Suites here in Jackson, TN. I am glad you found everything to your liking, and I will be sure pass along your comments to Kaity, as well as the rest of the staff. I hope you will stay... More

Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is faily new and the room was clean. The check in was easy and quick. The only thing I would have wanted to be different is when we had breakfast they were low on gravy and I asked the lady attending the breakfast bar if we could get some more and she stood there and looked at me... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your feedback. I am glad you found check in and your room to your liking. I am sorry, however, that you feel our breakfast hostess was not helpful. We will be sure to speak with her about the situation. I would love to discuss this matter with you further. Please feel free to contact me... More

Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We ended up booking a room at the Holiday Inn on a long drive through Tennessee after we had checked into our original room we had booked at the Hampton Inn and Suites one exit up. Hampton Inn was old, dirty, and smelled. We left upon arrival and were thrilled to find out the Holiday Inn was brand new and... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for letting us know about your stay with us. We are thrilled we were able to provide you with a pleasant stay during your trip. Our staff works diligently to keep our property looking new for years to come! I hope you will stay with us again soon! More

ky
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Everything was great. The room was spacious and clean. Everything we need was there in the room. The breakfast was more than we needed and taste great. We always stay at the HIE. It is a bargain at any price.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay! I am so glad you enjoyed your time with us. We all work hard to make sure every guest’s stay is great. It is always nice to hear that guests love staying with us as much as we enjoy having you! I hope you will stay with us again soon. More

San Antonio, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the second time I stayed at this property. The front desk employees really shine. They have been very accommodating at making sure I got the room I wanted - 2 queens rather than a king. The room was clean and huge. My room had a mini kitchen with a refrigerator, microwave, and sink. I loved that the fridge... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your feedback. It is so great to hear you enjoyed your stay and were able to relax in one of our suites. Our front desk definitely always strives to accommodate all guest requests to the best of their ability. I will speak with the maintenance department regarding your refrigerator. They are adjustable, but, unfortunately, it... More

Grapevine, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were on a cross country trip to a wedding on the east coast. Our first night we decided to stop in Jackson. Trip advisor had a very favorable rating for this hotel and we called 1-2 hours out to reserve a room. When I asked if the young lady wanted my credit card information to hold the room, I... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. I am sorry you did not have the room you were expecting when you arrived at our hotel. We have addressed the issue with our front desk staff to prevent this from happening in the future. I would love to discuss the matter with you further. Please feel free to email me your contact information... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here while driving through on vacation. Felt that the price was a little inflated but there wasn't much else available. Room was nice but one serious issue was that they had the coffee maker in the bathroom. Pretty sure this is some sort of health code violation and honestly, just gross. Especially when there were plenty of places to... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay. I am sorry you found our price to be higher than you expected. We do try to keep our rates comparable to other hotels in the area. I am also sorry you did not like the placement of our coffee pots. I will speak to our management staff and see if... More

Lansing, Michigan
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 5, 2014

We stayed here during NSO at one of the local colleges in July 2014. The hotel staff was pretty friendly and the grounds were okay. I enjoyed the breakfast especially the wide variety of juices they offered. The room was comfy and the bed was clean the bathrooms could've been nicer but for nicer I go to a more expensive... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your time with us. I am glad you enjoyed your stay. We hope that you will stay with us again during one of your many trips to Jackson over the next few years while your son or daughter attends college. More

Kelso, Missouri
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 2, 2014 via mobile

We were there with a group for 5 days.Rooms were great,well priced,lot of romm. The staff were all very professional and helpful.If we asked for anything they got it. The only down side is we cooked out in the parking lot every night we were there and it never failed that every night someone different would come up begging for... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay with us. I am glad you found everything to meet your expectations. Our management staff has been made aware of the situation in our parking lots. I hope you will stay with us again the next time you are in the area. More

Kingsport, Tennessee
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 1, 2014

Amazing hotel. Right off the interstate. No outside noise. Good price for value. Walked in and wow didn't expect 2 beds and a roll out couch. Beds were super comfortable. Could not hear any noise from other rooms. Bathroom is state of the art. Nicely done. Would definitely recommend this hotel for either one night or several nights. You won't... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. We appreciate your response. I am glad you enjoyed your time with us and am glad we went above and beyond your expectations! I hope you will stay with us again soon. More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express & Suites Jackson Northeast, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express & Suites Jackson Northeast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Priceline, Tingo, Hotels.com, Odigeo, Agoda, Venere and Otel so you can book your Holiday Inn Express & Suites Jackson Northeast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Bathroom (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Jackson with
any amenities