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All 26 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
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94%
Ranked #3 of 26 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Heather H Owasso, Oklahoma
  • Overview
  • Reviews (137)
  • Photos (15)
  • Amenities
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  • Room tips (28)
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137 people have reviewed this hotel

Traveler rating
    101
    28
    5
    1
    2
See reviews for
42
26
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Owasso, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here while travel from Tulsa, OK to NC. Hotel was reasonably priced, quiet, super clean (which is most important to me), friendly staff, and a yummy hot breakfast buffet. The woman working the buffet even sent our kids with to-go snack bags. We highly recommend staying here!

Was this review helpful? Yes
South Rockwood, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Newer hotel & developing area. Quick check in. Very clean & fresh. Very friendly staff & quick to help. Nice pool for the kids to swim. Good experience. Free wifi. Large breakfast & eating area. Very friendly to my 3 kids & not a problem with noise.

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San Diego, California
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 19, 2014

On a cross country road trip, this was the 4th ( and last) time we stopped at a Holiday Inn Express. Now, it may have been circumstance, but I left feeling a bit used. The building itself looks to be new, and the rooms were clean. The breakfast was normal, and the sitting area large. Everything you may have come... More

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HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to let us know about your stay. I am sorry you do not feel our rate is comparable to others in the area. With Jackson being located between Memphis and Nashville, most hotels in the area do have rates that compare to those in these larger cities. During the week, we are sold out almost... More

Salina, Kansas
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 30, 2014 via mobile

This HIE seemed to be fairly new and the room decor was fresh and attractive. The beds were very comfortable and the room itself was very clean. Breakfast was delicious....our five year old granddaughter particularly liked the "pancake machine"! Great location and customer service.

Was this review helpful? Yes 2
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. We value your opinion. I am happy to hear you enjoyed your stay with us at the Holiday Inn Express and Suites in Jackson, TN. We strive to ensure every guest enjoys their stay. Most of our guests do enjoy the pancake machine. Generally everyone is expecting waffle makers, so it is a happy surprise... More

Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 26, 2014

It is a typical hotel. Nothing was over-the-top amazing or just terrible. Great place to stay for a night or two. It has a nice outdoor pool and fitness center. I would return here if i ever make another trip to Jackson or Shiloh.

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HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for taking time to let us know about your stay. I am glad you enjoyed your stay with us. Next time you are in the area, please give us a call so that we can create the best experience possible for you. While we are thrilled you enjoyed your stay, we always want our guests to feel we... More

lulubones
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 16, 2014

Stayed at this lovely hotel for a weekend while visiting family. The hotel is quite new and the decor is very lovely. The suite we had was so nice, very clean and plenty of room for a family. Staff were lovely and helpful. Breakfast was very good. The pool and outside eating area is especially nice in the mornings to... More

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HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. We greatly value your input. I am glad you found your stay to be enjoyable. It is always nice to hear from our guests. I am not sure what you mean by the by the gaps in the door, but I would love for you to email me at hie.jackson.sales@wilsonhotels.com to discuss it further. If... More

Knoxville, Tennessee
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 11, 2014

Just stopped in for the night traveling between Nashville and Memphis, early April 2014. Very convenient to interstate, yet our room was fairly quiet. Large walk in shower with decent water flow; small bathroom counter with dim lighting. Mattresses were much softer than normally encountered in hotels, yet I slept well and my back felt fine the next morning. Breakfast... More

Was this review helpful? Yes 1
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay with us here at the Holiday Inn Express and Suites. We are so happy to be able to accommodate you during your trip. I’m glad you enjoyed your stay with us, and, from the sound of it, were able to relax during your time here. I hope you will stay with... More

Alexandria, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed May 5, 2014

Third city in a row at HIE and still great. traveling across country. Everything was perfect at the HIE Jackson. Staff, food, room location, all great. 2 more hotels on way, so we'll see how they are.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your kind words, not just for our hotel, but for all the hotels in our brand that you have encountered on your trip. I am so thrilled to here that we are able to provide a consistently pleasant experience with all of our hotels. I hope you will stay with us again if you are traveling back... More

Mainz
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed May 4, 2014

We should have known that it is a carriage house, not a Hotel, maybe a Motel. The Lady at the front desk sent us in the wring Direktion to our room. We had a room on 2nd floor, no elevator, bad smell, the coverlet on the bed had torn and was sewd. The sheet had spots and a bug. Very... More

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HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. I am sorry you did not experience a pleasant stay while in Jackson. However, a couple of the comments you have made lead me to believe this review was meant for another property in town. Please contact me at hie.jackson.sales@wilsonhotels.com to discuss this matter further. More

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed April 25, 2014

I stay at Holiday Inn Express hotels frequently. This one is exceptional ...from the guest rooms to the public areas and breakfast and especialy the service. Although this hotel has been very busy at check in when I arrive, the Front Desk staff is courteous and is able to serve each guest efficiently. They make an effort to recognize each... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay with us here at Holiday Inn Express and Suites here in Jackson, TN. We definitely appreciate your kind words. I am glad we met and exceeded your expectations! It is so nice to hear great things from IHG Rewards Club members who stay with so many hotels. I will be sure... More

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Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
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Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Jackson #4 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
Number of rooms
92

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