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Holiday Inn Express & Suites Jackson Northeast

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55 Parkstone Place, Jackson, TN 38305
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1 room 1 adult
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Holiday Inn Express & Suites Jackson Northeast
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194 Reviews from our TripAdvisor Community

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Radford, Virginia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stopped on a Monday night. The room rate was reasonable with military discount. The room was nicely appointed. Beds comfy. Clean. Bathroom was clean, shower wonderful. Hotel provided complimentary shampoo, conditioner, soap and lotion from Bath and Body Works. It was quiet and we were on the first floor across from gym, near main hall. The breakfast was a... More 

Helpful?
Thank KJ S
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for staying with the Holiday Inn Express and Suites of Jackson, TN. Your comments sound like a commercial ad and are very much appreciated. We welcome you back to our home away from home anytime. Happy Travels! More 

Dallas, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I really enjoyed staying at this hotel. The young African American made who checked me in was a great display of friendliness. He was extremely nice and helpful. The room was very clean. The bathrooms were great. The shower was awesome. I definitely got my bang for my buck. STAY HERE WHEN IN JACKSON!

Helpful?
Thank gatey6789
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I'll be sure to pass these kind words along to the front desk. It is wonderful seeing such a great response to our hotel. We thank you for choosing Holiday Inn Express and Suites of Jackson TN and we welcome you back anytime! More 

Knoxville, Tennessee
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

This hotel was a great find! It was clean, comfortable, and staff very pleasant. No problems at all so it was just so nice to stay. The bed and pillows were great, too, and I felt very rested after my stay. Glad I made the choice to stay here and would recommend it.

Helpful?
Thank 2doglady
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We are really glad you chose to stay with us as well here at the Holiday Inn Express and Suites Jackson TN. Thank you for your kind words! We do hope you will come again, Until then Happy Holidays! More 

Texas
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Just passing through. Nice HIE. Great Evening clerk, Michael. Recognized our rewards membership immediately. Room excellent, clean! Very Quiet. Great bed. Definitely needs NEW linens on bed. Sheets specifically. Great Towels!!! Bathroom very clean Nice tub/shower no issues! Breakfast good. Coffee NOT good. We will return. Hoping coffee issue is fixed! 😊

Helpful?
Thank bandparent
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so very much for staying here with us at the Holiday Inn Express and Suites of Jackson TN. We do appreciate all your comments, They are really helpful. Can you by chance email me directly on what about the coffee was not good? You can email hie.jackson.sales@wilsonhotels.com. I'd love the opportunity to resolve the issue so that when... More 

Louisville, Kentucky
Level Contributor
3 reviews
5 of 5 stars Reviewed December 12, 2015 via mobile

This is a very nice, safe, clean hotel. I stopped on my way to pick up my son at Ole Miss. Definitely recommend. Good restaurants within walking distance. Well lit and right off the highway. Excellent service and breakfast buffet. Workout room is also very nice.

Helpful?
Thank acprospect
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

It is always a pleasure to see such a great response from our guest. I do appreciate your kind words and your choosing our Holiday Inn Express and Suites of Jackson, TN. We do hope that you will stop back in. Until then have a wonderful Holiday and Happy New Year! More 

Kenosha, Wisconsin
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 27, 2015

Usual Holiday Inn. Clean room, good food and nice people. The handicapped room we had was nice, especially the shower. It had a fold down seat and 2 separate shower heads with separate controls. 1 was permanently mounted and the other was on a flex hose by the seat. It also had soap dishes on either side. Breakfast bar was... More 

Helpful?
Thank Ken W
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Hi there Thank you for choosing the Holiday Inn Express and Suites of Jackson TN. I am glad that we could accommodate you and that your stay for the most was what you wanted and expected. Our TV does not always stay muted because we have gentleman who often watch the games in the breakfast room at night. I do... More 

Winston Salem, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2015

I stayed at this hotel with family. After an initial mixup with one of our rooms (we were given a room that was already occupied) we had a nice one night stay. The hotel seems new. Everything was clean and in good condition. Breakfast was good with eggs, pork and turkey sausage, biscuits and sausage gravy. There was also make... More 

Helpful?
Thank lisae826
HIEGM38305, General Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for choosing the Holiday Inn Express and Suites Jackson TN. I am sorry about the mix up when you first arrived, but it appears as if it was taken care of for you in a correct manner. Our breakfast is amazing and I am glad you found everything to your liking. We look forward to having you and... More 

Memphis, Tennessee
Level Contributor
138 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 22, 2015

Clean hotel, nice room in back #418 so no interstate noise. I was given 2 queens since rate for King is more. I was about to sleep in one bed when I noticed that there were really worn areas- indented on the mattress. Like the mattress hasn't been flipped. This is a relatively new property so surprised so much wear... More 

Helpful?
Thank Roitz
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for choosing the Holiday Inn Express and Suites Jackson TN. I want to thank you for your helpful comments towards making our hotel a better place to stay as well. We have an abundance of traffic in our hotel and are often flipping the mattresses. I am sorry that you found the bed you had to be worn... More 

Oklahoma City, Oklahoma
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed October 18, 2015

So, I was traveling cross-country (again), and I set Jackson, Tennessee as my stop for the night (again), and I made reservations at the Holiday Inn Express on Parkstone Place (again). The place looked clean, well-lit & inviting (again), the Staff was courteous, professional (again), and helpful (again). Breakfast was hot (again), tasty (again), and filling (again). This Holiday Inn... More 

Helpful?
Thank Jeff S
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

We value each and every one of our guest, but our regulars are one of a kind. I want to thank you for continuing to make Holiday Inn Express and Suites Jackson TN your stop along the way. We look forward to your next stop and wish you a very happy fall!! Do please take care and come again soon. More 

Level Contributor
184 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed October 2, 2015

In looking for hotel accommodations between Memphis and Nashville, we booked a reservation at the Holiday Inn Express & Suites in Jackson, Tennessee on Interstate 40. This is a 5-story building, with two elevators. It is a non-smoking facility, and no pets are allowed. Our room was an even number, away from any noise from the nearby I-40 traffic. It... More 

Helpful?
Thank TimelessAmerican
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

I want to thank you for choosing our Holiday Inn Express and Suites here in Jackson TN for your most recent stay. I will see to it that our maintenance man looks into those doors. We try our best to keep everything in tip top shape. Thank you for the insight and we welcome you back anytime. Happy Travels More 

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