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All 27 Jackson hotels

Holiday Inn Express & Suites Jackson Northeast

2.5 of 5 Hotel   |   55 Parkstone Place, Jackson, TN 38305
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93%
Ranked #3 of 27 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
slamdunkin34 Tampa, Florida
  • Overview
  • Reviews (145)
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145 people have reviewed this hotel

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Traveler rating
    105
    30
    6
    1
    3
See reviews for
48
27
7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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English first
Tampa, Florida
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We ended up booking a room at the Holiday Inn on a long drive through Tennessee after we had checked into our original room we had booked at the Hampton Inn and Suites one exit up. Hampton Inn was old, dirty, and smelled. We left upon arrival and were thrilled to find out the Holiday Inn was brand new and... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for letting us know about your stay with us. We are thrilled we were able to provide you with a pleasant stay during your trip. Our staff works diligently to keep our property looking new for years to come! I hope you will stay with us again soon! More

ky
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything was great. The room was spacious and clean. Everything we need was there in the room. The breakfast was more than we needed and taste great. We always stay at the HIE. It is a bargain at any price.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay! I am so glad you enjoyed your time with us. We all work hard to make sure every guest’s stay is great. It is always nice to hear that guests love staying with us as much as we enjoy having you! I hope you will stay with us again soon. More

San Antonio, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I stayed at this property. The front desk employees really shine. They have been very accommodating at making sure I got the room I wanted - 2 queens rather than a king. The room was clean and huge. My room had a mini kitchen with a refrigerator, microwave, and sink. I loved that the fridge... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your feedback. It is so great to hear you enjoyed your stay and were able to relax in one of our suites. Our front desk definitely always strives to accommodate all guest requests to the best of their ability. I will speak with the maintenance department regarding your refrigerator. They are adjustable, but, unfortunately, it... More

Grapevine, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were on a cross country trip to a wedding on the east coast. Our first night we decided to stop in Jackson. Trip advisor had a very favorable rating for this hotel and we called 1-2 hours out to reserve a room. When I asked if the young lady wanted my credit card information to hold the room, I... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. I am sorry you did not have the room you were expecting when you arrived at our hotel. We have addressed the issue with our front desk staff to prevent this from happening in the future. I would love to discuss the matter with you further. Please feel free to email me your contact information... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here while driving through on vacation. Felt that the price was a little inflated but there wasn't much else available. Room was nice but one serious issue was that they had the coffee maker in the bathroom. Pretty sure this is some sort of health code violation and honestly, just gross. Especially when there were plenty of places to... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay. I am sorry you found our price to be higher than you expected. We do try to keep our rates comparable to other hotels in the area. I am also sorry you did not like the placement of our coffee pots. I will speak to our management staff and see if... More

Lansing, Michigan
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here during NSO at one of the local colleges in July 2014. The hotel staff was pretty friendly and the grounds were okay. I enjoyed the breakfast especially the wide variety of juices they offered. The room was comfy and the bed was clean the bathrooms could've been nicer but for nicer I go to a more expensive... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your time with us. I am glad you enjoyed your stay. We hope that you will stay with us again during one of your many trips to Jackson over the next few years while your son or daughter attends college. More

Kelso, Missouri
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were there with a group for 5 days.Rooms were great,well priced,lot of romm. The staff were all very professional and helpful.If we asked for anything they got it. The only down side is we cooked out in the parking lot every night we were there and it never failed that every night someone different would come up begging for... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your stay with us. I am glad you found everything to meet your expectations. Our management staff has been made aware of the situation in our parking lots. I hope you will stay with us again the next time you are in the area. More

Kingsport, Tennessee
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel. Right off the interstate. No outside noise. Good price for value. Walked in and wow didn't expect 2 beds and a roll out couch. Beds were super comfortable. Could not hear any noise from other rooms. Bathroom is state of the art. Nicely done. Would definitely recommend this hotel for either one night or several nights. You won't... More

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. We appreciate your response. I am glad you enjoyed your time with us and am glad we went above and beyond your expectations! I hope you will stay with us again soon. More

Owasso, Oklahoma
1 review
5 of 5 stars Reviewed July 18, 2014

We stayed here while travel from Tulsa, OK to NC. Hotel was reasonably priced, quiet, super clean (which is most important to me), friendly staff, and a yummy hot breakfast buffet. The woman working the buffet even sent our kids with to-go snack bags. We highly recommend staying here!

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting me know about your stay with us. I am glad you enjoyed your time with us. We think our breakfast hostesses are the best around, and I am glad you thought so as well. I hope you will stay with us again if you are ever back in town. More

South Rockwood, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

Newer hotel & developing area. Quick check in. Very clean & fresh. Very friendly staff & quick to help. Nice pool for the kids to swim. Good experience. Free wifi. Large breakfast & eating area. Very friendly to my 3 kids & not a problem with noise.

Was this review helpful? Yes
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your time with us here. We are so thrilled you enjoyed your stay. Our staff always tries to make guests of all ages feel welcome and comfortable while they are staying with us. I am glad we were about to give your family that experience. I hope you will stay with us again... More

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Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
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Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Jackson #5 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 
Number of rooms
92

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Jackson Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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