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Country Inn & Suites By Carlson, Jackson, TN

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1935 Emporium Drive, Jackson, TN 38305 (Formerly Signature Boutique Hotel)
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Country Inn & Suites By Carlson, Jackson, TN
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39 Reviews from our TripAdvisor Community

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Traveler rating
    16
    11
    6
    4
    2
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11
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is very clean. Close to lots of restraunts but still quiet. The staff is very friendly and accomodating. Breakfast in the morning with multiple choices. Cookies in the evening. Clean and comfortable rooms. Bed and linens are plush.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Gibsonia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel was recently remodeled. It is not bad but certainly not worth $149.00 per night. Staff is friendly. Hotel has no amenities at all....no pool.....nothing. You get free breakfast in the morning. Once again it is OK but nothing special. This should be a $99 a night hotel and no more than that. On my future travels through the area... More 

Was this review helpful? Yes 1
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Thank you for your kind remarks about our staff! We are sorry that you felt that our hotel was overpriced, but hope that you consider staying with us if your travels bring us back to the area. Sincerely, Beth Bolton More 

Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

New and clean, and fresh but they didn't even offer cribs because it's NOT REQUIRED. That's inconvenient. Breakfast room was nice but food wasn't worth eating. Rooms were tight for a large family. Convenient location near restaurants and highway.

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Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

We are sorry to hear that you weren't pleased with the food at breakfast. Country Inn & Suites strives to exceed all guests' expectations. If you would like to discuss the breakfast menu further or could offer some suggestions as to how to improve that I would certainly welcome your call. Sincerely, Beth Bolton More 

Lansing, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First and foremost I couldn't decide if I really wanted to stay here or not because on my last trip to Jackson I stayed at a different hotel and I loved the size of the room. However, Club Carlson properties are my favorites because I love the bonus points. Anyway, I called down to the hotel and spoke to a... More 

Was this review helpful? Yes
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

We are so happy to hear that you enjoyed your stay at the Country Inn & Suites! We look forward to your return. Sincerely, Beth Bolton More 

East Pittsburgh, Pennsylvania
Top Contributor
117 reviews 117 reviews
68 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed April 28, 2015

Never stayed in a Country Inn, but was pleasantly surprised. Looks to be relatively new, furnished in a European style. Good beds, decent size room and bathroom and all amenities accounted for. About the only complaint that I have is that our room faced a strip mall parking lot with bright lights, therefore the blackout curtain had to be drawn... More 

Was this review helpful? Yes 1
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Thank you for your review, and we are so glad that you enjoyed your stay with us. If your travels bring you back to the area we hope to see you again! Sincerely, Beth Bolton More 

Medina, Ohio
1 review
5 of 5 stars Reviewed April 27, 2015

Country Inn & Suites of Jackson is great place to stay. The rooms are very clean, the staff and management were super nice. I enjoyed my stay and will continue to come there. Beth Bolton is very friendly and knowledgeable of the Jackson area. Thanks you all.

Was this review helpful? Yes
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

We appreciate your review, and are so glad that you enjoyed your time here with at the Country Inn & Suites. Please come again soon! Sincerely, Beth Bolton More 

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