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All 27 Jackson hotels

Country Inn & Suites By Carlson, Jackson, TN

2.5 of 5 Hotel   |   1935 Emporium Drive, Jackson, TN 38305 (Formerly Signature Boutique Hotel)
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Country Inn & Suites By Carlson, Jackson, TN
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Ranked #9 of 27 Hotels in Jackson
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4 reviews from our community

Traveler rating
    2
    1
    1
    0
    0
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2
Couples
0
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

To begin, I was familiar with this hotel before it was renovated and became Country Inn & Suites, and the transformation is impressive. The before and after transformation is substantial, to say the least. It is comfortable but boasts a professional (while family-friendly) atmosphere, and the service and staff solidified the fact that I would be a recurring visitor. I... More

Was this review helpful? Yes
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Thank you for your kind words! We are delighted you enjoyed your staff with us, and we look forward to having you stay with us again soon. Sincerely, More

Jackon, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay in this clean, recently renovated hotel. The room was immaculate and the beds were comfortable. The breakfast was excellent! It had fruit, eggs, waffles, oatmeal, sausage and gravy and OMELETS! Everyone in our family had something they liked. To top it off, the staff was very friendly and welcoming. We would most definitely stay here again!!!!... More

Was this review helpful? Yes
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Wow! So glad to hear that you enjoyed your staff with us, and that our Be Our Guest Breakfast was a pleasant experience for you. Please come back and visit us soon! Thanks, More

Top Contributor
106 reviews 106 reviews
75 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was concerned booking this hotel, as I couldn't find much info out on it. I decided to stay here, as all of my 'big three' chains were sold out for the night, but I didn't want to travel any further. First off, this property is not new. It was another hotel, I don't know the history, but apparently not... More

Was this review helpful? Yes
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Thank you for taking the time the review our property. We are glad you stayed with us. Upon receiving your review we had pest control out to address the issue. As far as the bathroom finishes, our maintenance department handled those as well. For breakfast options, we have fresh fruit, oatmeal, and yogurt. We will look into the possibility of... More

1 review
3 of 5 stars Reviewed August 13, 2014

There was a bug in our room. The air conditioning was poor and we had two full size beds. It was located in a central location, but had to get too and poor signage to direct anyone there. It was near restaurants that were enjoyable.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Beth B, General Manager at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Thank you for your comments regarding your stay at our hotel. Upon hearing of your issues, we immediately contact pest control. They checked out the situation and determined that the bug issue was more than likely related to your having the window open. Our maintenance department serviced the air conditioner, so that no other guests would be affected with this... More

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Additional Information about Country Inn & Suites By Carlson, Jackson, TN

Address: 1935 Emporium Drive, Jackson, TN 38305 (Formerly Signature Boutique Hotel)
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Jackson, TN 2.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Wheelchair access
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Official Description (provided by the hotel)
Located in Madison County, this picture perfect postcard town is booming. Situated next to the Forked Deer River, Jackson is the home to the annual Casey Jones Train Festival, Rockabilly Festival, and Shannon Street Blues Festival. ... more   less 
Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?