We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Jackson, TN

Hotel website
Hotel deals
1935 Emporium Drive, Jackson, TN 38305 (Formerly Signature Boutique Hotel)
Special Offer
Book early and Save 15%
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Country Inn & Suites By Carlson, Jackson, TN
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Jackson, TN
Add Photo Write a Review

49 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    20
    13
    9
    5
    2
See reviews for
13
6
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (18)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (5)
All months
Springdale, Arkansas
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Reading through these reviews, this hotel must be bipolar! We checked in around 8:00 on a Thursday, just passing through, & had called ahead for a reservation more than 24 hours in advance. While the layout of the room was nice with a door separating the bed from the living area -- the whole room was dirty enough to gross... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

We stopped there on our way to Arkansas. Front desk nice room good. It was a good experience. We stayed one night and were glad to have a room at a decent price. This area can be very busy great for last minute plans.

Was this review helpful? Yes
Tulsa, Oklahoma
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Wife, sister-in law, 15 month old, and a 6 year old with an ear infection/ache. Booked online as we were driving home from Charleston. Arrived all seemed good. Clean, friendly, easy access to I40. Plenty of food choices. Oh wait - no bathroom door. We decided we'd manage that. Oh wait - the a/c isn't kicking on. No other rooms... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Jackson, TN, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We understand how frustrating it must have been to not have a door on the restroom, the AC not working properly and a response from the front desk that was not up to your standards. We will discuss... More 

Hueytown, Alabama
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was traveling for business and had to deal with the hotel before going. Beth, General Manager, was VERY helpful in making sure they had my authorizations before my stay in the system. Once I got there all I had to do was check in and everything was in the system. The staff was extra friendly and I enjoyed the... More 

Was this review helpful? Yes
Nashville, Tennessee
Level Contributor
462 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having stayed here many, many years ago, it is clear there has been refurbishing. That being said is smells clean. The staff is extremely friendly and eager to please. The bed was comfortable, yet not plush. Many things we expect to enjoy were not available. No alarm clock (ok don't need it except to look at the time in the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay