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All 27 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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82%
Ranked #5 of 27 hotels in Jackson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Rudy T
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212 people have reviewed this hotel

Traveler rating
    122
    52
    29
    9
    0
See reviews for
84
23
9
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed yesterday NEW

I have been here before and the staff treated me amazing and when I came this time (3 months later) they remembered me and they made me feel welcome. Taye in customer service is a very Awesome guy and kept everyone smiling as they checked in. He knows his job and strives to make the hotels guest his personal guests.... More

Was this review helpful? Yes
Richton Park, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked my room with this particular hotel because the Residence Inn I usually use was booked solid. I was not impressed with the quality of the courtyard. First off they were just as pricey as the Residence Inn chains but offered less. The had no complimentary breakfast and the room was just okay. The carpet was soiled and the... More

Was this review helpful? Yes
Dyersburg, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

Our company came to this hotel for a business meeting. The conference room was really neat and clean. The staff was extremely friendly especially Lacynthia. Our food was excellent!! We will defiantly be back!

Was this review helpful? Yes
Frog Jump, Tennessee, United States
1 review
5 of 5 stars Reviewed yesterday NEW

I attended a Managers Meeting through At Home Healthcare. The room we were in was nice and the hotel catered in lunch for us and it was very good. The atmosphere was nice and relaxing and all the employees were very nice.

Was this review helpful? Yes
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We came to this property after leaving another hotel based on poor service. Found out when I spoke with the very friendly staff person, that it was their sister property. I was quoted a government price but when I got my bill it was ten dollars higher. When I asked about this the morning staff person checked with the manager,... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have stayed here in May, June and July and will be staying there whenever I am in the western part of TN. The staff is very courteous and helpful and remember folks BY NAME and address us as such, if you want a change in room (I like the 2nd floor) no problem, they can advise where to eat,... More

Was this review helpful? Yes
JC S, Front Office Manager at Courtyard Jackson, responded to this review

508sandrau Thank you! Thank you! Thank you! We cannot express to you the extent of our gratitude for your beautiful comments. Taye is truly an asset to our team, and Ms. Mel, our executive housekeeper, truly works diligently to ensure we meet your and our other guests' caliber. We truly try to set the mark, and it is fulfilling knowing... More

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We were here for a family reunion I Brownsville,Tn. This hotel was nice and staff was amazing especially the front desk assistant Cornelius Wilson. He was knowledgeable, friendly, and very willing to help. Anytime I come to Brownsville or Jackson I will definitely be staying there.

Was this review helpful? Yes 1
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you so much for taking the time to leave your comments! Our goal is to provide all of our guests with an excellent experience and we are so pleased you enjoyed your stay. We do hope that if you are back in the area you will allow us to serve you in the future. Again, thank you for the... More

Kingston
1 review
4 of 5 stars Reviewed 2 weeks ago

We stopped late on our way to Tunica. One of the best places I have stayed. JC was great at the front desk. The only draw back was facing the interstate it was a little loud but the beds were so comfortable it didn't bother me.

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you so much for taking the time to leave your comments! Our goal is to provide all of our guests with an excellent experience and we are so pleased you enjoyed your stay. We do hope that if you are back in the area you will allow us to serve you in the future. Again, thank you for the... More

Dayton OH
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We happened upon this Courtyard thru Expedia at the last minute after a change of plans. Wonderful place to stay!! The cleanliness was top notch. I don't know when I've stayed in a cleaner hotel. Bed was amazing. Super comfortable. Food and bar really decent. Best part however was the staff. Every single person we came in contact with was... More

Was this review helpful? Yes 1
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you so much for taking the time to leave your comments! Our goal is to provide all of our guests with an excellent experience and we are so pleased you enjoyed your stay. We do hope that if you are back in the area you will allow us to serve you in the future. Again, thank you for the... More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I were taking our dog along on a work-related trip for the first time. We did ask for the non-interstate facing side of the hotel and received that as soon as it was available. We had an early check in request and the front desk rep (Cornelius) offered to let me stay in a room so I... More

Was this review helpful? Yes 1
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you so much for taking the time to leave your comments! I do apologize that one of your beds was uncomfortable and will follow up on this. Regarding your other comments, we are limited by brand standard on types of glasses in the rooms and offerings in our Bistro. Please know that I will pass your comments on to... More

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Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Jackson 3*
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Jackson #5 Family Hotel in Jackson
Hotel Class
Number of rooms
94

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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