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All 26 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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Courtyard Jackson

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83%
Ranked #5 of 26 hotels in Jackson
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
osrehtorb Long Island, NY
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158 people have reviewed this hotel

Traveler rating
    88
    44
    20
    6
    0
See reviews for
64
20
8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Long Island, NY
2 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

While the proximity to the interstate is not great for noise purposes, if you need to be in or near Jackson, the staff makes this the best choice by far. The front desk and bar/cafe personnel could not have been more welcoming, pleasant and helpful.

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Memphis
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stay in Jackson for business and have always been impressed at how polite and happy the employees are. Particularly manager, J. C. He's unbelievable as he always remembers my name, knows the room I like, and is an exemplary gentleman. I think that this is one of my favorite hotels and can highly recommend it.

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Washington DC
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

One of the best Marriott brand hotels I have stayed in. Everything was perfect. Rooms, facilities, food and staff. The staff was outstanding, especially JC at the front desk. This young man will go far! The bad news is we were on the highway side of the hotel and the noise was almost unbearable. The property is located right on... More

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JC S, Guest Relations Manager at Courtyard Jackson, responded to this review

ETJ36 Thank you so much for the great comments! I'm so glad we were able to offer the perfect accommodations and service you've come to expect from us [minus the interstate noise]. If you ever have the opportunity to return, please let me know. I'd be more than happy to provide you a room away from the interstate. You can... More

Senior Contributor
43 reviews 43 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always enjoy my stay at this place. This past weekend was no different. Our room was on the interstate side and the traffic was loud, but there's nothing the hotel can do about that. Front desk is first rate.

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JC S, Manager at Courtyard Jackson, responded to this review

Karen M. First, I would like to thank you for taking the time out of your busy schedule to review our property on TripAdvisor. We greatly appreciate you continuing to stay with us. We always strive do our best. I do apologize that you were on an uncomfortable side of the hotel. Feel free to call me at 731-422-1818 or... More

Franklin, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Great room, friendly staff. I was in town (Jackson) for work and the hotel's location was perfect for the work location I commuted to in the morning. The staff was quick to suggest area dining locations, too.

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JC S, Guest Relations Manager at Courtyard Jackson, responded to this review

John M I am delighted we were able to provide accommodations for the perfect location! Everything we do is aimed at providing you with the best possible stay! Thank you for choosing our property, and we look forward to the opportunity to serve you again. If there's anything I might be able to assist with, please do not hesitate to... More

Jackson, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a small group meeting and we received a warm greeting and outstanding service from the food service team. The group was all pleased with the food with members getting a variety of flat bread pizzas, sandwiches, and salads.

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JC S, Guest Relations Manager at Courtyard Jackson, responded to this review

Steve P Thank you so much for the wonderful comments! It's always a pleasure having you and your colleagues with us. It is truly our pleasure to serve you. Please let us know if there is anything we can do better. There is always an opportunity for improvement, and we look to the chance to serve you again! More

Smyrna, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff made me feel like VIP. Very great staff. Front desk staff called me by name time every time they saw me. I have never been treaded so nice at any hotel. From now on I will only stay here on my Jackson TN trips.

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Jennifer F, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I always stay at Marriott properties because of the quality and value. This hotel was amazing! The rooms are spacious, very clean, and comfortable beds. I was very pleased with my stay while in Jackson on business. The front desk personnel were friendly and very accommodating.

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Was this review helpful? Yes
Jennifer F, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to comment on your recent stay with us. We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Hiawassee, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

In addition to a beautiful, spacious, and clean room, I want particulary to commend the management and staff! I spend a good deal of time in hotels, and I have never received more courteous and thoughtful attention by the staff. I am including for comparison a stay at Philadelphia's FOUR SEASONS--where everything, including service, requires tipping. (Btw, my company paid... More

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Jennifer F, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to comment on your recent stay with us. We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I had never stayed at a Marriott. This hotel was amazing! The rooms are spacious, very clean, and comfortable beds. I was very pleased with our stay. The front desk personnel were friendly and very accommodating. I was thrilled that they accepted pets. We will be staying here every trip we make to Texas. Thank you Marriott!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jennifer F, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to comment on your recent stay with us. We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

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Additional Information about Courtyard Jackson

Also Known As:
Courtyard Jackson Hotel
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott
Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jackson
#3 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Jackson 3*
Reservation Options:
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