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All 27 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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Ranked #5 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
rosskrotzer
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253 reviews from our community

Traveler rating
    148
    60
    33
    10
    2
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94
30
9
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I only booked one hotel by Marriott on my 7 day trip and I must say many of the la quintas I says in were nicer and a much better deal. The bistro is over priced and you get no breakfast. The washer was broken so we couldn't was cloths. The pool was super chemically. If in the area again... More 

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Boone, North Carolina
Top Contributor
54 reviews 54 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stopped at the Jackson, TN, Courtyard by Marriott during a trans-continental drive on Interstate 40. This hotel is conveniently located close to an Interstate exit. Its staff is very friendly and helpful. Rooms are large and have good working space. I recommend requesting a room on the side away from the interstate. We didn't use the... More 

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Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My second stay at this property. Nice clean property. Staff really friendly and helpful. They seem to go out of their way to make you feel comfortable. Rate was super. Will stay again. A little away from restaurants but the location makes up for it in their friendliness.

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Pittsburgh
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A quick overnighter on a road trip. The front desk was super friendly and helpful. Didn't use any of the facilities. Hotel seems new so everything was in good condition. Liked the location halfway between Memphis and Nashville so the area was quiet. Room was clean and stocked as standard Courtyards are. Would stay again.

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Cornelius W, Manager at Courtyard Jackson, responded to this review

As a valued guest we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Looking forward to your next trip, we have to do even better than the first. Your feedback is integral to our ability to continue... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Fairly new hotel. Clean and very comfortable beds. Great location right off the interstate. What's keeping this from being a five rating? Three main concerns. There are zero signs for this place - if not for Google Maps we miss it completely. When I called from the road to make a reservation, the guy at the front desk asked me... More 

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Cornelius W, Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues encountered. Your response is vital... More 

McKinney, Texas
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 26, 2014

We needed a one night stay during a road trip. We got a king room for my husband, me, and 3yo. The room was well appointed but a little dirty in a few areas (random hairs found in sheets and shower, dust bunnies down wall and lamp). Room was quiet and had nice bath amenities but only 2 towels. We... More 

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Cornelius W, Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team and Marla to continue to inspire... More 

Northwest Ohio
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2014

It was a nice stop after a long day of driving. Special thanks to Cornelius who was at the front desk and helped us find an open place for dinner. Also to Marla and Mark who we working christmas morning and made a great breakfast before we hit the road.

Was this review helpful? Yes
Cornelius W, Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues encountered. We have shared your feedback... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

I've stayed with my wife and two kids at this hotel twice in the last 4 months. We have not had any problem getting a nice, clean room. We stay away from the ground floor because pets are allowed in at least some of the rooms. The pool is a little cold, but the hot tub and the exercise facilities... More 

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Cornelius W, Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We will work on that pizza to make sure... More 

Amherst, Ohio
1 review
5 of 5 stars Reviewed December 9, 2014

I travel for work, and after a long day you just want a place to relax and unwind. This is one of the friendliest, cleanest hotels I've stayed at. All areas are updated and comfortable. As soon as you walk through the front door you are welcomed by a very friendly staff. The front desk people are extremely knowledgeable of... More 

Was this review helpful? Yes
Cornelius W, Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

Pleasant Hope, Missouri
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2014

I stay here multiple times a month on business and will continue without question. The people that work at this hotel are second to none. I do take my meals here as well and it is always just right and again the associates are incredible. Thanks

Was this review helpful? Yes
Cornelius W, Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

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Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott
Hotel Style:
#1 Business Hotel in Jackson
#4 Family Hotel in Jackson
#4 Romantic Hotel in Jackson

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