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All 27 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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82%
Ranked #4 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Morgan0976 Sydney, Australia
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218 reviews from our community

Traveler rating
    127
    53
    29
    9
    0
See reviews for
86
23
9
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This specific Marriott hotels service was incredible! The hotel was clean and beautiful and the hospitality was a 10 out of 10! They were friendly, genuine and engaging! Made you want to stay longer! Would highly recommend them for any stay in the area!

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Morgan0967 We truly enjoyed having you here with us! Thank you so much for the lovely comments. I am so glad we were able to offer you an incredible stay, with a wonderful experience. It was truly our pleasure. If you and your colleague are ever back in the area, please do not hesitate to stop back through. We'd love... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at the Courtyard Jackson in Jackson Tennessee on our way to Taos on vacation. What a surprise...almost new hotel and our room was spotless. Bathroom was large and clean. Front desk staff was extremely helpful providing dining options and directions.

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Tom R Thank you! Thank you! By the way, you are great! We truly appreciate you as a guest and for choosing our property, and we'd love to have you back with us. If we can assist with any future reservations, please do not hesitate to give us a call. You can reach us anytime at (731)422.1818. More

Little Rock
2 reviews
5 of 5 stars Reviewed 1 week ago

I really enjoy staying at the Courtyard in Jackson when crossing Tennessee. The restaurant and bar keeps me from having to leave the hotel for dinner, but the best asset of all is the staff. They are very professional but friendly and accommodating. Someone has taken the time to develop a customer-centric culture and the staff believes in it. Good... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Gerron V Great service is truly what we strive for! We understand how important it is not only to provide good accommodations, but we understand how important it is to offer a positive, lasting impression that would encourage you to stay with us again and again. We truly appreciate you as our guest, and hopefully we'll have the opportunity to... More

thompsons station, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I don't usually write reviews for hotels. most are average at best but my experience with this courtyard was well beyond great. I was greeted as a silver member, my key was ready, the room spacious even though it had 2 queen beds and the staff was friendly and helpful. I returned after checking out to get some work done... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JC S, Front Office Manager at Courtyard Jackson, responded to this review

Neal M S We truly appreciate the comments! It's guest like yourself that make the experience great for us. We try not to make our moments with our guests just what we do, but we try to make it who we are, and we thank you for making it possible. Please do not hesitate to stop back through. We'd love... More

Mckenzie,tn
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always have a great time here. Everyone is so nice And go far above for their guests. From check in, housekeeping and the Bistro is always great. If you need something they are right there to help. This was our 37th annerversary Everyone wished us happy anniversary We are treated just like family

Was this review helpful? Yes
JC S, Front Office Manager at Courtyard Jackson, responded to this review

BellaSanders Thank you! Thank you! Thank you! And that's because you are family! It's been such a pleasure serving you during your visits with us, and we would not have it any other way. I know you'll be back, and we are looking forward to serving you again. If there's anything we might be able to do to make your... More

Orange, Virginia
Top Contributor
205 reviews 205 reviews
87 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice well kept property with friendly staff that really do want to help you. Room was great; couldn't ask for more. All in all a great visit and good wifi connection. Would definitely stay here again.

Was this review helpful? Yes
JC S, Front Office Manager at Courtyard Jackson, responded to this review

414Bookworm Thank you so much for the great comments! Everything we do is aimed at providing you with an exceptional stay that would encourage you to visit us again. It brings me pleasure to know that our staff and accommodations were to satisfaction. If you do decide that there is something more you could ask for, please do not hesitate... More

1 review
4 of 5 stars Reviewed 4 weeks ago

I have been here before and the staff treated me amazing and when I came this time (3 months later) they remembered me and they made me feel welcome. Taye in customer service is a very Awesome guy and kept everyone smiling as they checked in. He knows his job and strives to make the hotels guest his personal guests.... More

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Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional... More

Richton Park, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked my room with this particular hotel because the Residence Inn I usually use was booked solid. I was not impressed with the quality of the courtyard. First off they were just as pricey as the Residence Inn chains but offered less. The had no complimentary breakfast and the room was just okay. The carpet was soiled and the... More

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Dear DaCauseys, Thank you so much for taking the time to leave your comment on Trip Advisor. I am so sorry that we did not live up to your expectations. It is not a norm for us to offer the level of service and accomodations you received. I would love the opportunity to win back your confidence in the Courtyard... More

Dyersburg, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

Our company came to this hotel for a business meeting. The conference room was really neat and clean. The staff was extremely friendly especially Lacynthia. Our food was excellent!! We will defiantly be back!

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay and meeting experience with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Frog Jump, Tennessee, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I attended a Managers Meeting through At Home Healthcare. The room we were in was nice and the hotel catered in lunch for us and it was very good. The atmosphere was nice and relaxing and all the employees were very nice.

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you so much for taking the time to leave your comments! Our goal is to provide all of our guests with an excellent experience and we are so pleased you enjoyed your stay. We do hope that if you are back in the area you will allow us to serve you in the future. Again, thank you for the... More

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Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Jackson 3*
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott

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