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All 27 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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Ranked #4 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rhonda H Nashville, Tennessee
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235 reviews from our community

Traveler rating
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    54
    31
    9
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

I always stay here on company travel in Jackson. The front desk is very welcoming and is always happy to accommodate my room requests. They have offered to have coffee ready for me at 4:00 am when I have to leave early. The rooms are clean and comfortable. I love having the cafe on site and the food is very... More

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Rhonda H Thank you!!! Cornelius is a top notch type of guy, and I'm lucky to have him as a part of my team. I recently got married, and I could only begin to imagine how nerve-wrecking it would be to have lost such priceless items as your rings. I'm grateful Cornelius was able to help you, and yes...please stay... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We had an amazing stay. From the bistro, the bar, the sitting area to the hot tub. Nothing was lacking. If you needed more towels they made sure you had them. We needed blankets. They were there waiting when we returned. The staff remember your name. How awesome is that?!? Our checkout date was my birthday. I was greeted with... More

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Karen M Thank you so much!!!! I am so glad Cornelius, Benson, and I were able to get you taken care of. You deserve to be remembered, and we're just grateful that you've remembered us! Again, Happy Birthday, and please let us know if and when you'd have the chance to return to Jackson. We'd love the opportunity to serve... More

Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms and staff were great to deal with. They did only have two towels in our bathroom which was a pain. The pool area was out of towels and the hot tub had green stuff floating in it. We always try to find a stop with a hot tub after a long day of traveling so that was a... More

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Bowti350 Thank you so much for taking the time to leave your comments! I truly appreciate you taking the time to do so. I apologize for the issues incurred during your visit, but I am glad to know these issues have not detoured you from giving us another opportunity. Please let us know when you'd be returning. We look forward... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

What a great place to stay. Accommodating staff, very clean and well appointed rooms. Comfortable beds and friendly atmosphere made our stay exceptional! The restaurant staff, especially Ashley, did everything they could to meet our special diet needs and breakfast was GREAT. Starbucks coffee was a plus.

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Virginia R We truly appreciate the lovely comments! Ashley is definitely a star in our team. She's wonderful, and I am delighted she was able to make sure your stay was nothing less than exceptional. Please come back and join us for breakfast again. We'd love to have you back with us. Thank you! More

Newport Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Courtyard Marriott for two weeks. The room was extremely clean and the food is very good not to mention sound value for money. Their happy hour at the bar is a nice touch here, (I would recommend the Cabernet Sauvignon) for anyone who likes their reds. The thing that really made my stay here outstanding was the... More

Was this review helpful? Yes 1
JC S, Manager at Courtyard Jackson, responded to this review

chrismmc963 Thank you! Thank you! The food really is great here, and I'm glad you enjoyed the Cabernet Sauvignon. Each of our team members here are truly assets to our team, and I'm lucky to be working with such a great team. It was truly a pleasure having you here with us, and we'd love to have you back. If... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel to stay at if your staying in Jackson Tennessee, the staff is great and the front desk people are a gift truly!!!!!. Cornelius booked us in and made us feel right at home. The general manger is soo nice and is not rude at all like other hotel mangers and the food "omg" is great.... More

Was this review helpful? Yes 1
JC S, Manager at Courtyard Jackson, responded to this review

Myles140 I am so glad we were able to meet your expectations. We do truly strive to be the best, and the team we have makes it possible. As my Guest Service Manager, Cornelius is truly an asset to the team, and without our General Manager, Ms. Lisa, we wouldn't be where we are now. We do strive to make... More

Houston, Texas
1 review
5 of 5 stars Reviewed October 21, 2014

Was on a road trip with nothing booked. Ended up with bad weather and stopped in Jackson, TN. The receptionists were EXCELLENT - very warm and welcoming. We were checked in fast and friendly. One of the front desk personnel, Cornelius, then offered to make us a warm Starbucks drink due to the quick cold front that came through. If... More

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Katydid2009 I hope you saved me some! I'm going to have to get Cornelius to make me one of those drinks. I am so glad he was able to get you taken of and make you feel welcomed. Please, please stop by if you're even in the area again. We'd love the opportunity to serve you in the future. Thank... More

Spring Hill, Tennessee
Contributor
20 reviews 20 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 19, 2014

Enjoyed everything about this location. Clean! Very comfortable beds. Hot tub was fairly nice. And the kitchen staff was exceptional. We asked for a milkshake late at night and they don't have them on the menu but said they'd try. It was superb and kindly served as well.

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Dale J Thank you so much for the wonderful comments! I am delighted our staff was able to at least attempt to have you taken care of, and did in fact succeed! I am going to have to try one of those milkshakes!! If you're ever back in the area, please stop by again. We'd love the opportunity to serve... More

Nashville, Tennessee, United States
2 reviews
5 of 5 stars Reviewed October 6, 2014

This courtyard is clean and updated, the staff is friendly and attentive, and all reasonable requests of mine have been met. I also appreciate that after a few visits, the staff recognizes me and greets me by name when I arrive.

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson and for the kind words. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More

Monroe, LA
Contributor
15 reviews 15 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed October 4, 2014

We decided to spend the extra money to stay at a nicer hotel while traveling this weekend. Having been a Marriott regular for business travel, I expected this stay to be as great as past experiences. It was better! The good: - room was super clean and very spacious - bed was comfy and sheets silky The great: - staff... More

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

showmetheshoes Thank you! Thank you! We truly appreciate the awesome comments! I'm glad our staff was courteous and friendly, and that we were able to offer accommodations that fit your needs. Please do not hesitate to stop back in with us the next time you're in the area. We'd love the opportunity to serve you again! More

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Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott

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