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Courtyard Jackson

Certificate of Excellence
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200 Campbell Oaks Drive, Jackson, TN 38305
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Courtyard Jackson
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Ranked #4 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
rpennington Nashville, Tennessee
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263 reviews from our community

Traveler rating
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    63
    33
    10
    2
See reviews for
98
31
9
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
  • All months
    (263)
  • Mar-May only
    (53)
  • Jun-Aug only
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    (65)
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Nashville, Tennessee
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town for a wedding and opted to stay here. What a great decision! The staff was extremely personable from the moment we checked in to the time we left. Also, they have happy hour from 5-7 every day with half price beers! We're kind of a loud bunch (even without alcohol) and they didn't complain or kick... More 

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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My friends and I received very good service from the representative, Karen Shelton who was professional and helpful in assisting us with info about the hotel. WE GOLDEN GIRLS were on a road trip and appreciated her kindness. The hotel rooms and the total surrounding areas all so clean and we enjoyed the patio with the warmth of the relaxing... More 

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Calistoga, California
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our short stay here. Good location, convenient to the highway and to lots of restaurants. The Bistro was fine for breakfast, but it is not open Sunday night so we got takeout. Of note were two employees. Taye, at the front desk, was very cordial and helpful. He checked us in, and I again saw him in the... More 

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Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are super excited that Taye and Kendra were... More 

Augusta, Georgia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family has been coming to this hotel for the past several years. We rent out the conference room and have a Christmas party their every year. The food is always great, the rooms are clean and well decorated. A great place to met up since it is right off the interstate.

Was this review helpful? Yes
Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and continued business during the holidays. We are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay here all the time when I travel to Jackson for business. The value is great, but my favorite part is that the employees are kind, considerate and go out of their way to make you comfortable. Deneisha and Felicia at the bar are the best!!

Was this review helpful? Yes
Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We glad to know that Felicia and Deneisha made... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff goes out of their way to make you feel welcome. The ladies in the Bistro Felicia, Deneisha, Ariana and Ashley are exceptionally friendly. By far the best hotel I have stayed at in Jackson, because of work I have been traveling to Jackson for 10 years.

Was this review helpful? Yes
Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Wow, this is great, we are super delighted that... More 

Fort Bragg, North Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 17, 2015

My family and I stopped here on a return trip from OK to NC. Due to the size of my family (and 2 small dogs), we had to get 2 adjoining rooms. The rooms were very spacious, modern and clean and they didn't even charge a pet fee! There is a pool, fitness room, business center and bistro available for... More 

Was this review helpful? Yes
Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Also feel free to bring your fury extended family... More 

Russellville, KY
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 14, 2015

Food is great at the bisto - the front desk attendance were super friendly. The rooms are super nice, large bathroom, and great size room with double beds. As always Marriott rocks........................

Was this review helpful? Yes
Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Ms. Brooks Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 13, 2015

I am not easy to impress. After years of nonstop travel I am the first to admit to a certain level of jadedness. I am not going to wax lyrical about a hotel that while, nicely appointed, is still formulaic with standard. Contemporary furnishings that could be found in any adpiring Marriott cum Sheraton Facility. instead this is about the... More 

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North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 4, 2015

I stay exclusively at Marriott properties and am a Platinum member. I have never stayed at a Courtyard where the staff went completely out of their way to help me so much. I wanted to celebrate a birthday for a co-worker and asked the lady at the Bistro where I could get cupcakes. Not only did she call the bakery... More 

Was this review helpful? Yes
Cornelius W, Front Office Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I hope the cupcakes tasted as good as they... More 

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