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All 27 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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82%
Ranked #4 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
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225 reviews from our community

Traveler rating
    132
    54
    30
    9
    0
See reviews for
89
25
9
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • Spanish first
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English first
  • All months
    (225)
  • Mar-May only
    (49)
  • Jun-Aug only
    (78)
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    (55)
  • Dec-Feb only
    (43)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I came with my mom and twin daughters and had such a wonderful stay. The staff was very attentive and sweet. The breakfast was wonderful. Our room was clean and beds were so comfortable. A special thanks to Ashley and staff at the restaurant for being so helpful with our breakfast. Thank you to the clerk at the front desk... More

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Eldwoodson We appreciate the beautiful comments! Ms. Ashley is definitely an asset to our team, and I am so delighted she was able to make you and your girls feel welcomed. I'm glad your girls enjoyed their juices, too! If you're ever back, yes. Please do not hesitate to stop back in with us. We'd love the opportunity to serve... More

Chattanooga
Top Contributor
84 reviews 84 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is clean, comfortable, and has a very friendly & welcoming staff. The lobby is lovely and has a bistro bar area for breakfast or snack or beverage, including beer. We would recommend staying here.

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We decided to stay at a better motel on the way home this was a mistake. When I called the motel the young man that answered the phone was very nice he talked to loud and fast so i had a hard time understanding him. The room was very nice. The plugins didnt work right our phones didn't get charged... More

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Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Dear BrendaJoy52, I apologize that your stay with us recently was below expectations. Please be assured that this is not our level of service. I would truely appreciate the opportunity to speak with you and make this right. Could you please reach out to me at 731-422-1818 so we may speak? Again, please accept our apologies and I look forward... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff here are awesome! Our family is a bit weird when we get together. We tend to pick on each other and bring others into the jokes. Each staff member could easily recognize our weird humor and play along. Sometimes actually carrying off the joke better. Eating this morning at the cafe today was a great example. Today's joke... More

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently, my company needed to conduct a district meeting in Jackson, TN for 15 people. I met with the meeting and sales coordinator, Beth Brewer and she professionally handled our meeting. The meeting room was well lighted, airy and the work space was perfect. The on-sight staff were easy to deal with and addressed the questions I had. My manager... More

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your meeting and tay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional... More

St. Louis, MO
Contributor
20 reviews 20 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this Marriot for three nights while visiting my sister in the hospital. It is located about 15min away. They have everything. They serve a wonderful breakfast to start a long day at the hospital, and have dinner and a bar when we return. The room was beautiful, spotless, and furnished beautifully. The linens and bed were super.... More

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in... More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This specific Marriott hotels service was incredible! The hotel was clean and beautiful and the hospitality was a 10 out of 10! They were friendly, genuine and engaging! Made you want to stay longer! Would highly recommend them for any stay in the area!

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Morgan0967 We truly enjoyed having you here with us! Thank you so much for the lovely comments. I am so glad we were able to offer you an incredible stay, with a wonderful experience. It was truly our pleasure. If you and your colleague are ever back in the area, please do not hesitate to stop back through. We'd love... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed at the Courtyard Jackson in Jackson Tennessee on our way to Taos on vacation. What a surprise...almost new hotel and our room was spotless. Bathroom was large and clean. Front desk staff was extremely helpful providing dining options and directions.

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Tom R Thank you! Thank you! By the way, you are great! We truly appreciate you as a guest and for choosing our property, and we'd love to have you back with us. If we can assist with any future reservations, please do not hesitate to give us a call. You can reach us anytime at (731)422.1818. More

Little Rock
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I really enjoy staying at the Courtyard in Jackson when crossing Tennessee. The restaurant and bar keeps me from having to leave the hotel for dinner, but the best asset of all is the staff. They are very professional but friendly and accommodating. Someone has taken the time to develop a customer-centric culture and the staff believes in it. Good... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JC S, Manager at Courtyard Jackson, responded to this review

Gerron V Great service is truly what we strive for! We understand how important it is not only to provide good accommodations, but we understand how important it is to offer a positive, lasting impression that would encourage you to stay with us again and again. We truly appreciate you as our guest, and hopefully we'll have the opportunity to... More

thompsons station, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I don't usually write reviews for hotels. most are average at best but my experience with this courtyard was well beyond great. I was greeted as a silver member, my key was ready, the room spacious even though it had 2 queen beds and the staff was friendly and helpful. I returned after checking out to get some work done... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JC S, Front Office Manager at Courtyard Jackson, responded to this review

Neal M S We truly appreciate the comments! It's guest like yourself that make the experience great for us. We try not to make our moments with our guests just what we do, but we try to make it who we are, and we thank you for making it possible. Please do not hesitate to stop back through. We'd love... More

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Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott

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