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All 27 Jackson hotels

Courtyard Jackson

3.0 of 5 Hotel   |   200 Campbell Oaks Drive, Jackson, TN 38305
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82%
Ranked #4 of 27 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
katydid2009 Houston, Texas
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229 reviews from our community

Traveler rating
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    30
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Was on a road trip with nothing booked. Ended up with bad weather and stopped in Jackson, TN. The receptionists were EXCELLENT - very warm and welcoming. We were checked in fast and friendly. One of the front desk personnel, Cornelius, then offered to make us a warm Starbucks drink due to the quick cold front that came through. If... More

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Spring Hill, Tennessee
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed everything about this location. Clean! Very comfortable beds. Hot tub was fairly nice. And the kitchen staff was exceptional. We asked for a milkshake late at night and they don't have them on the menu but said they'd try. It was superb and kindly served as well.

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JC S, Manager at Courtyard Jackson, responded to this review

Dale J Thank you so much for the wonderful comments! I am delighted our staff was able to at least attempt to have you taken care of, and did in fact succeed! I am going to have to try one of those milkshakes!! If you're ever back in the area, please stop by again. We'd love the opportunity to serve... More

Nashville, Tennessee, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This courtyard is clean and updated, the staff is friendly and attentive, and all reasonable requests of mine have been met. I also appreciate that after a few visits, the staff recognizes me and greets me by name when I arrive.

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Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for sharing your experience at the Courtyard Jackson and for the kind words. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More

Monroe, LA
Contributor
15 reviews 15 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to spend the extra money to stay at a nicer hotel while traveling this weekend. Having been a Marriott regular for business travel, I expected this stay to be as great as past experiences. It was better! The good: - room was super clean and very spacious - bed was comfy and sheets silky The great: - staff... More

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JC S, Manager at Courtyard Jackson, responded to this review

showmetheshoes Thank you! Thank you! We truly appreciate the awesome comments! I'm glad our staff was courteous and friendly, and that we were able to offer accommodations that fit your needs. Please do not hesitate to stop back in with us the next time you're in the area. We'd love the opportunity to serve you again! More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I came with my mom and twin daughters and had such a wonderful stay. The staff was very attentive and sweet. The breakfast was wonderful. Our room was clean and beds were so comfortable. A special thanks to Ashley and staff at the restaurant for being so helpful with our breakfast. Thank you to the clerk at the front desk... More

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JC S, Manager at Courtyard Jackson, responded to this review

Eldwoodson We appreciate the beautiful comments! Ms. Ashley is definitely an asset to our team, and I am so delighted she was able to make you and your girls feel welcomed. I'm glad your girls enjoyed their juices, too! If you're ever back, yes. Please do not hesitate to stop back in with us. We'd love the opportunity to serve... More

Chattanooga
Top Contributor
84 reviews 84 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is clean, comfortable, and has a very friendly & welcoming staff. The lobby is lovely and has a bistro bar area for breakfast or snack or beverage, including beer. We would recommend staying here.

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Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We decided to stay at a better motel on the way home this was a mistake. When I called the motel the young man that answered the phone was very nice he talked to loud and fast so i had a hard time understanding him. The room was very nice. The plugins didnt work right our phones didn't get charged... More

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Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Dear BrendaJoy52, I apologize that your stay with us recently was below expectations. Please be assured that this is not our level of service. I would truely appreciate the opportunity to speak with you and make this right. Could you please reach out to me at 731-422-1818 so we may speak? Again, please accept our apologies and I look forward... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff here are awesome! Our family is a bit weird when we get together. We tend to pick on each other and bring others into the jokes. Each staff member could easily recognize our weird humor and play along. Sometimes actually carrying off the joke better. Eating this morning at the cafe today was a great example. Today's joke... More

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Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently, my company needed to conduct a district meeting in Jackson, TN for 15 people. I met with the meeting and sales coordinator, Beth Brewer and she professionally handled our meeting. The meeting room was well lighted, airy and the work space was perfect. The on-sight staff were easy to deal with and addressed the questions I had. My manager... More

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your meeting and tay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional... More

St. Louis, MO
Contributor
20 reviews 20 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this Marriot for three nights while visiting my sister in the hospital. It is located about 15min away. They have everything. They serve a wonderful breakfast to start a long day at the hospital, and have dinner and a bar when we return. The room was beautiful, spotless, and furnished beautifully. The linens and bed were super.... More

Was this review helpful? Yes
Courtyardtn, General Manager at Courtyard Jackson, responded to this review

Thank you for taking the time to post your comments! We are delighted that your stay with the Courtyard Jackson was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in... More

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Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Drive, Jackson, TN 38305
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott

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