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BEST WESTERN Carriage House Inn & Suites

1936 Highway 45 Bypass, Jackson, TN 38305
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BEST WESTERN Carriage House Inn & Suites
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BEST WESTERN Carriage House Inn & Suites
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108 reviews from our community

Traveler rating
    28
    30
    25
    12
    13
See reviews for
32
26
6
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (25)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (11)
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There are newer reviews for BEST WESTERN Carriage House Inn & Suites
See the most recent reviews
Fulton, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014

First time traveling to Jackson for a business trip. I was glad to see there was a Best Western near where I had to go. The staff were very friendly and helpful. They gave their full attention to me at check in and check out which made me feel welcome at the hotel. If I travel back to Jackson, I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

Yanceyville, North Carolina
2 reviews
5 of 5 stars Reviewed August 9, 2014

motel was great very clean no problems very nice staff.i would stay there again.i did not have to get far from interstat and it had a very nice breakfast.that alone saved me travel time looking for somewhere to eat.the room was clean and no smoke smell at all.security was great in the parking lot and in the motel.that was a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Prague, OK
1 review
2 of 5 stars Reviewed August 8, 2014

Check-in was quick and easy and my request for a ground floor room was honored. The room was as expected when we arrived. I was not expecting a 5-star room because the rates were considerably less that other higher rated hotels. The shower head and some of the room repairs were very amateurish. The original curtain rod had been ripped... More

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, Thank you very much for taking the time to post your feedback after your stay at our Best Western Carriage House Inn & Suites. However we would like to apologize to you for not enjoying your stay & we hope you can give us a second chance, next time you visit Jackson and promise you to do our... More

Teague, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 8, 2014

Great hotel. Clean, friendly and great location. Good food for mornig buffet. Would be willing to stay there if in the area again. Staff was more than willing to help with any problem. Internet was fast and easy to connect. Had a great time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

My son and I were driving from NY to TX and decided to stop here for the night. We just needed a place to sleep, and we found the room to be very clean and the A/C worked great. And the price was right. We didn't use the pool, but it looked crystal clean. It was a great place to... More

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 3, 2014

On a previous stay at this location, I was dissatisfied which the internet service that I connected to; Both in room and in the lobby. On this stay I was able to connect from my room without any problem. The staff has been extremely courteous every time I have stayed there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Senior Contributor
31 reviews 31 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 31, 2014

Convenient overnight stop. Room a little dingy but clean and no odors except for a slight malodor in the towels which were very frayed at the edges and obviously very old. Mattress and bed set not the most comfortable but not the worst either. Very friendly staff. Breakfast area well maintained and clean. Good usual hot hotel breakfast

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Schenectady
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 21, 2014

We were traveling from east coast to west and stayed here overnight during our trip. Great accommodations for one night stand. Breakfast was adequate, but quality of the food was average at best. Rubberized meat, and boiled eggs in a bag.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Seymour, United States
1 review
5 of 5 stars Reviewed July 21, 2014

Excellent stay at a very clean and updated motel !! It's located right off the exit and is very close to many great places to eat. The motel looks like it was just remodeled inside and out. I was impressed with this Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

collin county, texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

we rented 2 rooms over the phone during a long drive. rooms were clean and staff was helpful in meeting our request for handicap friendly room and pet friendly. The handicap room was already booked, but they found us ground level rooms as close together as possible in a few hours notice. as we left the next morning, i asked... More

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

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Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Jackson Best Western
Best Western Jackson

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