We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Carriage House Inn & Suites

Hotel website
Hotel deals
1936 Highway 45 Bypass, Jackson, TN 38305
Special Offer
BEST VALUE RATE BOOK NOW
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Carriage House Inn & Suites
View Map
Add Photo Write a Review

184 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Kosciusko
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Centrally located, safe and comfortable. Attentive staff provide easy transactions. Nice stop for a pleasant rest near many restaurants & shopping areas. Easy access to Interstate 40 and Hwy 45. Extensive selections on the free breakfast bar to start the day!

Helpful?
Thank William R
Kingston, ON
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 8, 2016

The hotel was noisy, shabby and not nearly as appealing as even the tepid Trip Advisor ratings indicated. The bathroom was cramped and not overly clean, and the bed was uncomfortable. There wasn't even a mattress cover! We had made a non-refundable reservation and it was New Year's Eve and we were in transit. Otherwise, we would have gone somewhere... More 

Helpful?
Thank Retiredperson2001

Travelers are raving about these Jackson hotels

Bedford, United States
1 review
5 of 5 stars Reviewed January 2, 2016

We have stayed at this hotel multiple times. We travel with 2 small dogs which can make finding a hotel difficult. This is hotel is clean, update and has an exceptional staff. The location is very convenient just off I-40 about an hour east of Memphis. Restaurants and bars are located within walking distance of hotel.

Review collected in partnership with Best Western

Helpful?
Thank Debra B
Hackettstown, United States
1 review
5 of 5 stars Reviewed December 28, 2015

We really liked our time at this property both times we stayed. It was easy on/off. Lots of services nearby. We were in a very quiet area both times. Where it felt like you were the only ones there.The breakfast was fast and easy along with being tasty. We were able to grab and go.

Review collected in partnership with Best Western

Helpful?
Thank Robin W
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Dallas, Texas, Usa
2 reviews
4 of 5 stars Reviewed December 24, 2015

This BW is a well revitalized older, small property. Overall a good staff experience. Just an adequate breakfast, breakfast staff was overworked, and selection/quantity was limited. Great bed and HOT water for the shower! Check in was good experience, check out was unattended for 10 minutes.

Review collected in partnership with Best Western

Helpful?
Thank JAS_DFW
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Sewell, New Jersey
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed December 6, 2015 via mobile

Stayed for two nights, two to many. This place has been remodeled so many times they just can't cover up old any more. The Mcdonalds next door left us smelling like french fries all over. Very busy area, surrounded by welfare hotels and fried food joints. Liquor stores etc. the staff was nice and the breakfast was ok, pillows were... More 

Helpful?
Thank jt08080
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

port clinton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2015

Very helpful and polite staff. Room was clean and comfortable. Appreciated the in room coffee. I would definitely stay here again and recommend this hotel to anyone looking for a clean, friendly, value hotel.

Review collected in partnership with Best Western

Helpful?
1 Thank bitsydoodle
1 review
3 of 5 stars Reviewed December 3, 2015

The hotel was pretty dated, no recent upgrades to the rooms. The toilet didn't flush well without holding down the handle for a while. The breakfast room had 3 or 4 tables and was very tight. The customer service was excellent.

Review collected in partnership with Best Western

Helpful?
Thank B5495ROdanielj
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Cookeville, United States
1 review
5 of 5 stars Reviewed November 16, 2015

The Best Western in Jackson TN was a great value for me. I travel for business and look for good value, clean and safe hotel grounds and convenient locations. This hotel met all my needs. Easy on and off I-40, close to several good restaurants and centrally located to where I conducted my business. The room was comfortable and as... More 

Review collected in partnership with Best Western

Helpful?
Thank Dorothy S
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Guntown
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 10, 2015

Staff was very nice and the hotel is BETTER than most in Jackson. The room was kinda small ,you could hear traffic from the highway,and the toilet sounded like an airel bomb when flushed...only bad complaints. Bed was very comfortable and breakfast was adequate. Would stay again if I stopped in Jackson.

Helpful?
Thank allison628
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Bathroom (3)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Jackson hotels
1.5 mi away
La Quinta Inn & Suites Jackson
0.1 mi away
Quality Inn Jackson
Quality Inn Jackson
#14 of 28 in Jackson
3.5 of 5 stars 103 reviews
0.4 mi away
Country Inn & Suites By Carlson, Jackson
Show Prices
Show Prices
Show Prices
2.6 mi away
Hampton Inn & Suites Jackson
0.6 mi away
Fairfield Inn & Suites Jackson
0.4 mi away
DoubleTree by Hilton Hotel Jackson
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay