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BEST WESTERN Carriage House Inn & Suites

1936 Highway 45 Bypass, Jackson, TN 38305
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BEST WESTERN Carriage House Inn & Suites
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BEST WESTERN Carriage House Inn & Suites
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110 reviews from our community

Traveler rating
    29
    30
    25
    13
    13
See reviews for
33
26
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • All months
    (110)
  • Mar-May only
    (25)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (13)
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Jackson, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

great staff, room very pleasant and clean, definitely a place to come back and stay. They also offered smoking rooms which is a priority for me. Location was good as next to the interstate and several choices of restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Since we suddenly decided to spend the night along the highway going through Jackson, TN, we chose the Best Western. The room smelled old and faintly of cat urine, the furniture had stains, the mattress was lumpy and the toilet flushed every 30 minutes through the night. Too tired to move to another hotel, but my husband and I both... More 

Was this review helpful? Yes 1
El Dorado, Arkansas
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We use Best Westerns when we travel by car because they are consistently clean and comfortable...This motel had an excellent staff but the rooms were in dire need of upgrading....While they were clean all of the furnishings were not up to the standards of most Best Westerns.....

Was this review helpful? Yes 1
Benton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 14, 2014

Clean comfortable hotel with good accomodations. Breakfast was normal mid-level hotel fair. Cereals, waffles, eggs, sausage, biscuits, breads, pastries. Staff not particularly friendly and made no efforts to make the stay more pleasant.

Review collected in partnership with Best Western

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Northeast, OK
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 10, 2014

Always stay at the Best Western Carriage House Inn of Jackson, Tenn. Was born in Jackson and still have relatives there so every time we visit we stay at the Best Western. Great room and good value. Free breakfast is always good. Will stay there every time we visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Chattanooga, United States
1 review
4 of 5 stars Reviewed November 10, 2014

The room was nice and clean. It provided what we need for our one night stay. Check in and Check out was quick and easy. Wifi was readily available. Breakfast was offered in the morning from 6am-9am. Quality was okay, not the best. Other dining options are close by.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crossville, Tennessee, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Good motel - Best Western continues to fit our needs - clean, good breakfast, good service - a pleasant stay. Here for a basketball tournament and it fit our needs very well. Would stay here again Internet service was as good (and simple as anywhere we've stayed. .

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More 

too far from the wild west!
Top Contributor
229 reviews 229 reviews
98 hotel reviews
513 helpful votes 513 helpful votes
3 of 5 stars Reviewed October 23, 2014

Above average to good BW. Very close to highway & easy to find. Room access is outdoor, near many restaurants & other motels. The breakfast wasn't quite as good as most BWs. The room was very clean, almost too clean -- the carpet had just been cleaned & was still very damp in spots. Actually, the room shouldn't have been... More 

Was this review helpful? Yes 1
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 12, 2014

Easy check in through trip advisor. Lobby was clean and registrar friendly. Motel like setting and noisy outside. Rooms entered into from outside. Room was clean except for one corner in bathroom. Slight smoke smell from next room. Bed was very comfortable.

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More 

Camden, United States
1 review
5 of 5 stars Reviewed October 8, 2014

This is 1 of the Finest hotels I have stayed @ in a long time Very GREAT STAFF and willing to do whatever you need right now That is not something you are going to find often anywhere anymore The best I have seen in a couple of years I am looking forward to returning to this area for a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More 

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Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Jackson Best Western
Best Western Jackson
Hotel Style:
#2 Best Value Hotel in Jackson
#7 Business Hotel in Jackson

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