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BEST WESTERN Carriage House Inn & Suites

1936 Highway 45 Bypass, Jackson, TN 38305
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BEST WESTERN Carriage House Inn & Suites
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BEST WESTERN Carriage House Inn & Suites
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108 reviews from our community

Traveler rating
    28
    30
    25
    12
    13
See reviews for
32
26
6
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (25)
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    (43)
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El Dorado, Arkansas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We use Best Westerns when we travel by car because they are consistently clean and comfortable...This motel had an excellent staff but the rooms were in dire need of upgrading....While they were clean all of the furnishings were not up to the standards of most Best Westerns.....

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Benton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Clean comfortable hotel with good accomodations. Breakfast was normal mid-level hotel fair. Cereals, waffles, eggs, sausage, biscuits, breads, pastries. Staff not particularly friendly and made no efforts to make the stay more pleasant.

Review collected in partnership with Best Western

Was this review helpful? Yes
Northeast, OK
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Always stay at the Best Western Carriage House Inn of Jackson, Tenn. Was born in Jackson and still have relatives there so every time we visit we stay at the Best Western. Great room and good value. Free breakfast is always good. Will stay there every time we visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Chattanooga, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was nice and clean. It provided what we need for our one night stay. Check in and Check out was quick and easy. Wifi was readily available. Breakfast was offered in the morning from 6am-9am. Quality was okay, not the best. Other dining options are close by.

Review collected in partnership with Best Western

Was this review helpful? Yes
Crossville, Tennessee, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good motel - Best Western continues to fit our needs - clean, good breakfast, good service - a pleasant stay. Here for a basketball tournament and it fit our needs very well. Would stay here again Internet service was as good (and simple as anywhere we've stayed. .

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

too far from the wild west!
Top Contributor
229 reviews 229 reviews
98 hotel reviews
509 helpful votes 509 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Above average to good BW. Very close to highway & easy to find. Room access is outdoor, near many restaurants & other motels. The breakfast wasn't quite as good as most BWs. The room was very clean, almost too clean -- the carpet had just been cleaned & was still very damp in spots. Actually, the room shouldn't have been... More

Was this review helpful? Yes 1
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 12, 2014

Easy check in through trip advisor. Lobby was clean and registrar friendly. Motel like setting and noisy outside. Rooms entered into from outside. Room was clean except for one corner in bathroom. Slight smoke smell from next room. Bed was very comfortable.

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

Camden, United States
1 review
5 of 5 stars Reviewed October 8, 2014

This is 1 of the Finest hotels I have stayed @ in a long time Very GREAT STAFF and willing to do whatever you need right now That is not something you are going to find often anywhere anymore The best I have seen in a couple of years I am looking forward to returning to this area for a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

Taylors, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice Hotel for the Price. It was VERY easy to locate off the highway. Fairly good breakfast for the price, located RIGHT in the middle of many restaurants and adjacent to Hwy. I-40. The hotel was small but the rooms were ample. Our room was in fact upgraded to a suite prior to our arrival. That was a very nice... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

jackson tennessee, United States
1 review
2 of 5 stars Reviewed September 20, 2014

hotel not very clean toliet leaked. toliet stopped up had to go to office and get a plugger and unstop it myself. the lien was old and seem very stiff . i would not recommend this hotel to any of my family or friends.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

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Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
Number of rooms: 49
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Also Known As:
Jackson Best Western
Best Western Jackson

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