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All 27 Jackson hotels

BEST WESTERN Carriage House Inn & Suites

1936 Highway 45 Bypass, Jackson, TN 38305
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56%
Ranked #7 of 27 hotels in Jackson
A recent review
4 of 5 stars reviewed 4 days ago
Srg1234 Nashville, Arkansas
  • Overview
  • Reviews (92)
  • Photos (17)
  • Similar Hotels
  • Amenities
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  • Room tips (9)
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92 people have reviewed this hotel

Traveler rating
    24
    27
    19
    9
    13
See reviews for
26
21
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Toronto
1 review
1 of 5 stars Reviewed 2 days ago NEW

This Best Western is a shabby motel. The rooms look ok because there is new paint and fairly new furnature. The bed had got to be about 10 years old, could feel the springs. The room smelled moulding and musty. I asked the front desk if they every clean the a/c / heating units and she said "I think so... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Nashville, Arkansas
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Booked a suite (king in bedroom and queen pull-out in living room) so that my teenage daughter had separate sleep quarters. Hotel is set back from thoroughfare and interstate. Friendly reception including cookies. Room is well appointed, with a microwave & a fridge, TV in bed and living room. Desk & super fast wifi. The hotel seems pretty newly, updated.... More

Was this review helpful? Yes
Austin
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Charriage House Inn & Suites is a clean and comfortable place to stay when passing through Jackson, Tennessee. It is located conveniently just off of IH-40. The accomodations are a bit dated, but are adequate in every respect. All rooms have free wi-fi connections, which worked well for me. The service was excellent and the free breakfast was very... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for taking the time to share your experience! We take a lot of pride in our hotel, and it's wonderful to hear feedback that helps to validate all of our hard work! We certainly appreciate that you've remained loyal to us when traveling to the area. We are constantly making improvements, so hopefully when you return; you will... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW via mobile

Upon arrival checked smoke detectors. Neither was working. Hard wired one was hung where there were no wires. Other one was battery operated and had no battery. Called front desk. She had to call manager. She calls me back saying manager said they are hard wired. I said no they aren't. They offered another room but since the kids had... More

Was this review helpful? Yes
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Madam I am writing with reference to your concern regarding your stay on August 16, 2014. Firstly, thank you for bringing this matter to your attention. We, at Best Western apologize for the inconvenience, disappointment, and distress created by not properly having the batteries installed in the smoke detectors in your room. We take great measures to ensure the... More

Fulton, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First time traveling to Jackson for a business trip. I was glad to see there was a Best Western near where I had to go. The staff were very friendly and helpful. They gave their full attention to me at check in and check out which made me feel welcome at the hotel. If I travel back to Jackson, I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Yanceyville, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

motel was great very clean no problems very nice staff.i would stay there again.i did not have to get far from interstat and it had a very nice breakfast.that alone saved me travel time looking for somewhere to eat.the room was clean and no smoke smell at all.security was great in the parking lot and in the motel.that was a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Prague, OK
1 review
2 of 5 stars Reviewed 2 weeks ago

Check-in was quick and easy and my request for a ground floor room was honored. The room was as expected when we arrived. I was not expecting a 5-star room because the rates were considerably less that other higher rated hotels. The shower head and some of the room repairs were very amateurish. The original curtain rod had been ripped... More

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, Thank you very much for taking the time to post your feedback after your stay at our Best Western Carriage House Inn & Suites. However we would like to apologize to you for not enjoying your stay & we hope you can give us a second chance, next time you visit Jackson and promise you to do our... More

Teague, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Clean, friendly and great location. Good food for mornig buffet. Would be willing to stay there if in the area again. Staff was more than willing to help with any problem. Internet was fast and easy to connect. Had a great time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I were driving from NY to TX and decided to stop here for the night. We just needed a place to sleep, and we found the room to be very clean and the A/C worked great. And the price was right. We didn't use the pool, but it looked crystal clean. It was a great place to... More

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

On a previous stay at this location, I was dissatisfied which the internet service that I connected to; Both in room and in the lobby. On this stay I was able to connect from my room without any problem. The staff has been extremely courteous every time I have stayed there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, thank you very much for your nice review after your recent stay at our Best Western Carriage House Inn & Suites. . We are delighted to hear that you enjoyed your stay and that we could exceed your expectations. In these days the most important for us is to be guest oriented in the best possible way. Thank... More

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Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Bypass, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $
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Also Known As:
Jackson Best Western
Best Western Jackson

17 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Jackson #7 Business Hotel in Jackson
Official Description (provided by the hotel)
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 
Number of rooms
49

Questions & Answers

Questions? Get answers from BEST WESTERN Carriage House Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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