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Comfort Inn

2.0 of 5 40 International Cove, Jackson, TN 38305
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Comfort Inn
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Comfort Inn
Comfort Inn
Comfort Inn
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62 reviews from our community

Traveler rating
    24
    17
    13
    6
    2
See reviews for
26
16
1
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (14)
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    (16)
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There are newer reviews for Comfort Inn
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Kannapolis, North Carolina
Top Contributor
77 reviews 77 reviews
65 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed January 9, 2014

We were driving cross country, and had reached our limit for the day. Fortunately, this is a pet friendly hotel. The front desk was kind to put us on the first floor near the back door, so we could easily walk our dogs. Comfortable bed, quiet environment. Plain, large room, great for a night.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for your compliment on your stay.We appreciate reviews wether it is good or bad. I am so happy and glad that you found our accomodation in best , we have only couple of rooms that we allowed pet in some cases as we are not pet friendly hotel. Thank you once again for staying in choicehotels. More 

Frisco, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed January 7, 2014

Check in was quick. Desk clerk was friendly and inviting. We had left a bag at the check in desk, and she called the room to inform us. The room was clean, but the bathroom was very dark. The bed was comfy, but you could hear the neighbors flush, and hear people talking down the hall. It's ok for a... More 

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for taking time to write a review about your stay.Please know that we do appreciate our guests comments wether they are good or bad so that we can know what we might be doing well and what we need to improve on.  Please allow me to apologize for your recent experience during your stay at our hotel on... More 

central Ohio
Top Contributor
137 reviews 137 reviews
93 hotel reviews
196 helpful votes 196 helpful votes
3 of 5 stars Reviewed December 20, 2013

Check-in was pleasant and efficient. The desk clerk was very friendly and complimentary towards my young daughter. The room was comfortable, clean, and quiet (even next to the highway). Everything inside and out worked and looked great. Before checking out we picked out a few breakfast items, and my daughter opened her yogurt and found some pretty healthy mold growing... More 

Was this review helpful? Yes
Ken P, General Manager at Comfort Inn, responded to this review

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guests comments wether they are good or bad so that we can know what we might be doing well and what we need to improve on. Please allow me to apologize for your recent experience during your stay at our hotel... More 

North Bend, Oregon
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 11, 2013 via mobile

We found this hotel, of course through trip advisor. We needed a place to wait out the bad weather. We very much enjoyed our three night stay. The room was large and very, very clean. There was a nice size tv for Sunday football and a nice laundry room for guest. Across the highway and easily accessible is a Pilot... More 

Was this review helpful? Yes 1
Ken P, General Manager at Comfort Inn, responded to this review

Dear Sir/Madam, Thank you for taking time to write this review. It is great you had a delightful stay with us! We appreciate your business.We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so... More 

Powhatan, VA
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 24, 2013

Our first impression driving up was not not good. You drive past a closed gas station and stores down a dark cul-de-sac to get to the hotel. Once there we were pleasently suprised. The property is well lit and seems secure. The staff is welcoming and polite. The rooms are clean and well equiped with your necessary items. They have... More 

Was this review helpful? Yes
Ken P, General Manager at Comfort Inn, responded to this review

Respected Sir, We really value when our guests give us feedback of their stay at our property so thank you for taking the time to do so. We appreciate the acknowledgement of our wonderful staff, breakfast, and rooms. We're so delighted that you enjoyed your stay and can't wait for you to get back to us on the next trip.... More 

Southern U.S.
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 1, 2013

We have stayed here on multiple occasions, and things have actually gotten worse at this hotel. Here is the low down. The good: This property is located right off the Interstate near a couple of nice restaurants, some fast food restaurants, and the minor league ball park. There is a movie theater almost close enough to walk to. The bad:... More 

Was this review helpful? Yes 1
Ken P, General Manager at Comfort Inn, responded to this review

Dear Guest, Please allow me to apologize for your experience during your stay at the Comfort Inn Hotel. The reason behind the signs is still there are some people , who cannot figured out how to operate the utensils and machines. And not only that all food items is approved quality from approved venders we buy the food from.We understand... More 

Addison, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2013

The woman at the front desk charged me pet rent, but requested I use a back unmonitored location to take her in and out of the hotel as "to not disturb other guests." They put us in a room that was supposed to be nonsmoking, but it was filled with the stench of old cigarettes and the comforters even had... More 

Was this review helpful? Yes 1
Manager P, General Manager at Comfort Inn, responded to this review

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction... More 

Leesburg
Top Contributor
59 reviews 59 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 21, 2013

What a nice experience, called three hotels....all booked. Called this hotel, talked to a very nice lady, they had a room so we took it. Had a warm and sincere welcome. Got to our room and a what a pleasant experience. Clean, just the right temp and a very comfortable king size bed. Added plus was a fridge and a... More 

Was this review helpful? Yes 2
Manager P, General Manager at Comfort Inn, responded to this review

Thank for taking the time to complete this review. We value feedback from our guests, because that is how we continually improve our hotel to be the best.We really value when our guests give us feedback of their stay at our property so thank you for taking the time to do so. We appreciate the acknowledgement of our wonderful staff,... More 

Bures-sur-Yvette, France
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 6, 2013

On a road trip to Louisiana, one night stay at the Comfort Inn we expected more from it and from the comments on Trip advisor. Room was small compared to hotels of the same category same price range we had stayed during that trip. Although room was quite modernly decorated it also was on the cheap side for evrything, again... More 

Was this review helpful? Yes
Manager P, General Manager at Comfort Inn, responded to this review

Respected Sir or Madam, Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, I would like to apologize for not exceeding... More 

Memphis, Tennessee
Top Contributor
175 reviews 175 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed August 17, 2013

Lobby was clean and inviting and the staff was very kind. Our room was clean and updated but it was slightly musty. The hallways REEKED of smoke. I think they need to deep clean or replace that carpeting. I brought it to the attention of the manager. He seemed to be "surprised" but I am not sure how anyone could... More 

Was this review helpful? Yes
Manager P, General Manager at Comfort Inn, responded to this review

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guests comments whether they are good or bad so that we can know what we might be doing well and what we need to improve on.I was concerned with your comments regarding the appearance of the hotel. Our hotel has been... More 

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Additional Information about Comfort Inn

Address: 40 International Cove, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 43
Reservation Options:
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Also Known As:
Howard Johnson Jackson
Jackson Howard Johnson

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