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All 27 Jackson hotels

Comfort Inn

2.0 of 5 Motel   |   40 International Cove, Jackson, TN 38305
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Ranked #9 of 27 Hotels in Jackson
A recent review
3 of 5 stars reviewed 4 weeks ago
motorcycle t Milwaukee, Wisconsin
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58 reviews from our community

Traveler rating
    22
    16
    12
    6
    2
See reviews for
25
15
1
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Milwaukee, Wisconsin
Top Contributor
65 reviews 65 reviews
48 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upon checking in, we found a pair of women's underwear on the desk chair. There was something sticky on the nightstand and the room smelled liked perfume which we later discovered was to cover up the musty smell. The more the a/c ran, the more musty the room smelled. The outlets on the outside wall have mold on them. The... More

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. Please allow me to apologize for your recent experience during your stay at the Hotel. Again, we truly... More

Barrie
Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 19, 2014

Stayed here August 2014 as part of our annual motorcycle trip to the US. This hotel was very nice. Bed comfortable, good sized room, good shower. Breakfast area was nice with a good variety. WiFi worked well. Convenient to get to. We would stay here again and recommend to others.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Texas
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 9, 2014

While the staff is friendly and conscientious, this hotel is in need of many updates: paint, carpet, mattresses, etc. If you're looking for the high-end of budget-friendly, this hotel will under impress.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Monroe, Louisiana
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

This was what I've come to expect when I stay in a Comfort Inn; clean, comfortable rooms. Ms. Patel was a pleasure to meet, smiling as soon as I walked in. The room wasn't fancy and didn't have a lot of frills but you won't be disappointed. It may not seem like much but the wifi is free and you... More

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Burlington, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 21, 2014

This was a very nice Comfort Inn. It was up-to-date and clean. Fluffy bed and pillows. Nice touch with curtains that pull and are short enough not to interfere with the air conditioner unit. Good continental breakfast choices - and great waffles! Easy check-in and check-out. No problems.

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time... More

North Richland Hills, Texas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 11, 2014

Very nice hotel. We arrived late and stayed overnight. Room was very clean and comfortable. Staff was super friendly and even called up to make sure our room was in order. Breakfast in the morning was really nice and made our start to the day much better. I would stay here again and would recommend this hotel.

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

It is great to hear you enjoyed your stay with us! Our entire staff always strives to go above and beyond for every single person that walks through our door. To us, this means keeping our hotel in exceptional condition, meeting every possible need for guests before they ask, and having friendly, helpful personalities. I hope to see you again... More

Goreville, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

We made a reservation for a block of rooms. The weather was very iffy. They worked with us in accommodating our needs. Rooms are very clean and comfortable. Staff is very friendly. We have stayed here for several years and will continue to do in the future. It is an excellent room with comfortable beds and the shower was awesome!

Was this review helpful? Yes 2
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any recommendations you... More

Fairfax, Virginia
Top Contributor
88 reviews 88 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 28, 2014

Stayed overnight on a recent trip. Room was clean and well appointed. Bathroom had a long counter which easily handled the family's toilet items. Lots of towels, etc. Staff was helpful and efficient. We had reservations which proved vital with our late arrival as the hotel was completely filled up. Only issue was finding International Cove. It is a small... More

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any recommendations you... More

Byhalia, Mississippi
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2014

I stayed at the comfort inn located in Jackson Tn. And I am always impressed with this motel and it's staff. Clean rooms, comfortable beds. The staff seem to go out of the way to offer assistance. When ever my boss asks me which hotel to put me up in. I always ask for this one.

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir, Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any... More

Huntsville, Alabama
1 review
4 of 5 stars Reviewed April 26, 2014

I have stayed at many places top of the line to bottom of the budget and these ladies were the sweetest I've encountered in a long time. Ms. Lulu was the greatest. She maintained the breakfast bar with wit and speed. She definitely deserves a raise! I will definitely stay here again. Nice rooms, quiet area and convenient to all... More

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for commenting regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More

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Additional Information about Comfort Inn

Address: 40 International Cove, Jackson, TN 38305
Phone Number:
Location: United States > Tennessee > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 43
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Also Known As:
Howard Johnson Jackson
Jackson Howard Johnson

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