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Comfort Inn

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40 International Cove, Jackson, TN 38305
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67 Reviews from our TripAdvisor Community

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Traveler rating
    24
    20
    13
    8
    2
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28
17
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (17)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (14)
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devanboog
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros: Comfy beds. Cons: People smoking in non-smoking rooms. Housekeeping left 2 bars of used soap in our shower, nasty. Door to the bathroom didn't shut easy, you had to force it. Had to hold down the handle to the toilet for several seconds in order for it to flush. Breakfast stops being served at 9, which is way to... More 

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for your comments concerning your stay. We do appreciate you giving us review so that we can continue with what our guest like and improve on what the guest did not like. Please allow me to apologize for your recent experience during your stay at the Comfort Inn. Thank you. More 

2 reviews
4 of 5 stars Reviewed June 5, 2015

Our travels this time we decided to give Comfort Inn & Suites a try. And yes we made the right decision. This place was clean, the staff was friendly. Will be back.. The king suite was amazing, comfy bed & love the fact that you have a choice of soft or hard pillows.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Debbie, It is great to hear you enjoyed your stay with us! Our entire staff always strives to go above and beyond for every single person that walks through our door. To us, this means keeping our hotel in exceptional condition, meeting every possible need for guests before they ask, and having friendly, helpful personalities. I hope to see... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2015

It was a quick overnighter with my family and hotel was great for that. Clean room, friendly staff, decent hot breakfast with pastries. Easy parking and hotel was located in a good area. Only thing the hotel could have used was a fitness center, but we ran around hotel area. Would stay again.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Guest, It is great to hear you enjoyed your stay with us! Our entire staff always strives to go above and beyond for every single person that walks through our door. To us, this means keeping our hotel in exceptional condition, meeting every possible need for guests before they ask, and having friendly, helpful personalities. I hope to see... More 

Boston, Massachusetts
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 17, 2015

The gentleman working the front desk was friendly, helpful, and knowledgable. The double queen room was large in size, comfortable, and in good condition. The breakfast was well stocked with a good variety. Being a solo traveling, I felt very safe staying here. I would consider staying here again if I was in the area.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any recommendations you... More 

1 review
2 of 5 stars Reviewed April 5, 2015

I was very disappointed in my stay there the shower had no hot water or water pressure the tv remote would not work for the tv and I thought it was over priced. We usually stay at Hampton inns and will continue to do after our stay there. Very disappointed. Moore.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 20, 2014

smelled like the room had flooded. My pillows had an odor that was either dirty pillow or wet down. The price was about 20 dollars over what it should have been. The tub had a slow drain. the floor had a creak and was bowed up in one spot. Which kind of added proof to flood idea. Other than all... More 

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Please allow me to apologize for your recent experience during your stay at the Comfort Inn Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank... More 

Cumberland, Maryland
Level Contributor
138 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed November 11, 2014

A new hotel by the look and feel of it. The room was very nice and the bed was very comfortable to us. no hassle to get on the wifi. The breakfast was very good with a good selection. Staff was friendly. The place was very clean. It does sit right at the interstate and our room was on the... More 

Was this review helpful? Yes 1
KPatel557, General Manager at Comfort Inn, responded to this review

Respected Sir or Madam, Thank you so much for wonderful review and we appreciate your appreciation to our hotel. It is great to hear you enjoyed your stay with us! Our entire staff always strives to go above and beyond for every single person that walks through our door. To us, this means keeping our hotel in exceptional condition, meeting... More 

Montreal, Canada
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 2, 2014

This was a good hotel for an overnight stay and at a decent price with a discount coupon. However the room was cramped with the office chair stickong out in front of the working table and making a trip to the bathroom difficult.

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for your comments concerning your stay. We do appreciate you giving us both the pros and the cons so that we can continue with what our guest like and improve on what the guest did not like.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and... More 

Fife Lake, Michigan
2 reviews
5 of 5 stars Reviewed October 22, 2014

My husband and I stayed here for 5 nights. We were broke down and our truck was in the freightliner shop. The staff here,was like family,very accomodating and friendly. The breakfast was hot, eggs were delicious, and a great variety (2 flavors for waffle batter). The rooms were exceptionally clean & updated. The next time we pass through, we will... More 

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax and feel at home. Thank you so much for any recommendations you... More 

Milwaukee, Wisconsin
Level Contributor
65 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed September 17, 2014

Upon checking in, we found a pair of women's underwear on the desk chair. There was something sticky on the nightstand and the room smelled liked perfume which we later discovered was to cover up the musty smell. The more the a/c ran, the more musty the room smelled. The outlets on the outside wall have mold on them. The... More 

Was this review helpful? Yes
KPatel557, General Manager at Comfort Inn, responded to this review

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. Please allow me to apologize for your recent experience during your stay at the Hotel. Again, we truly... More 

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