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Comfort Inn Jackson I-40

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Traveler (35)
Dining (11)
Pool & Beach (5)

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About

#3 of 10 motels in Jackson
Location
4.0
Cleanliness
3.9
Service
4.0
Value
3.6
We have full hot breakfast and also in all rooms have flat screen TV, refrigerator , microwave, full pillow top mattress , Hair dryer, one cup coffee maker, Iron and Iron board, Safe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Spa
Baggage storage
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
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130Reviews0Q+A23Room tips
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TrailBlazer529456 wrote a review Jan 2024
1 contribution
front desk staff, not open to helping....policies trump customers. want to check in early by 1 hr- nope against policy. wanted to extend late check out willing to pay extra- nope against policy. POLICY is king not the paying customer
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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B and K wrote a review Jun 2022
13 contributions1 helpful vote
Hotel's Favorite
Due to a prior bad experience with a Comfort Inn in a different state I refused to consider booking them during our recent travels. I relented and booked this particular Comfort Inn because the price and location was right. We were pleasantly pleased. The room was spacious, comfortable and clean. Breakfast was hot and plentiful with a nice variety of fresh foods. Overall a great stay.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marsha J wrote a review Oct 2023
Dallas, Texas20 contributions4 helpful votes
Our room smelled musty or moldy or something. I spent more to stay one night that I did when I stayed at other locations that were Comfort Suites!! The young lady that checked us in was nice and helpful. The breakfast lady in the morning wasn’t real friendly. I never saw her smile. We didn’t eat breakfast as my husband wasn’t feeling well and we had a long way to go. I think next time, I’ll stay somewhere else.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The hotel is out by itself in kind of a deserted area. They are working on improving this hotel....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Greg B wrote a review Aug 2023
1 contribution
We reserved a room and when we pulled in the parking was restricted by construction materials. We had called earlier but no one answered the phone and the message said no messages would be taken. The night manager was put out and canceled our reservation. I was told there was truck parking, an unmarked dirt lot down the street. Choice hotels needs to drop this franchise as they can’t seem to communicate nor tell prospective customers that they may be paying for damaged goods.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RazorbackWARD wrote a review Nov 2022
North Little Rock, Arkansas208 contributions98 helpful votes
The room was a bit musty smelling but otherwise it was clean and neat. The bed was comfortable. Staff were very friendly and helpful. The breakfast was hot for the most part - good for a hotel buffet. It’s a little off the beaten path and the place to turn is not well lit. If my husband had not been with me I might not have wanted to stay there but I felt safe with him.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ron C wrote a review Oct 2022
1 helpful vote
I'm writting this review, not to bash the hotel, but to hopefully get their attention and to correct a problem with someone misinterpreting the law. I've contacted Choice corporate but not response. I would also like to urge pet owners to not take advantage and try to misrepresent there pets as service animals. Service animals go through very extensive and expensive training and are needed to help us cope. By abusing our rights you are making things more dificult for those who really need service animals and that the law is there to protect. That being said, THERE IS NO EXCUSE FOR HOW WE WERE TREATED. My wife and I had been traveling about 8 hours from Virginia and were tired, so we made a reservation on the road at this hotel. I have severe PTSD and travel with a Service dog. Upon arrival the girl at the counter was very pleasent and asked if that was a service dog and what it was trained to do(which are allowable questions under the ADA). When she was told it was trained to detect and react to an on coming panic attack from PTSD, she reply that PTSD is not a disability and that was a Emotional support dog and we could not stay. The definition from the ADA, title II and III of a Service dog is, "a dog that is individually trained to do work or preform a task for the benefit of an individual with a disability". When we tried to explain that my dog was issued by the VA, is a Psychiatric Service animal trained to preform a specfic task, and covered under the ADA and federal law, she became very defensive and belligerent and stated ,she knows the laws and we were wrong and we needed to leave before she calls the police. I urged her to go to the website ada.gov and check the information, her response was "I know what talking about and PTSD dogs are Emotional support animals", and told us again to leave or she's going to call the cops. I tried to tell her that I know there are imposters out there that abuse the law but I was not one of them and that the dog was prescribed to me by a Physician and trained, and we just wanted a decent place to rest. She then said leave and go down the street to another hotel that accepted pets or she's calling the police. We ended up having to drive further down the road to find another place. Since I'm a choice rewards member, went to the Comfort suites and was checked in with no issues . BTW the hotel she suggested that accepted pets had a 1.5 star review. I shouldn't have to stay at a place like that because I have issue from a war that are beyond my control.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Chris B wrote a review Jul 2022
Conroe, Texas246 contributions71 helpful votes
This hotel is right next to I-40 with easy access . Due to its location the hotel is very quiet. Chekc in was quick and easy. The hotel has ice and a breakfast selection. Beds were comfrotable, and showers had plenty of water pressure. Check out was easy.
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Date of stay: June 2022
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Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Charles R wrote a review May 2022
North Salt Lake, Utah39 contributions20 helpful votes
DO NOT STAY HERE if you are driving anything bigger than a pickup. U-Haul? Stay away. Penske? Stay away. Semi? Stay away. Even though it says they take trucks, they don't. You can't drive around the entire building, and the parking lot is too small to be able to turn around. I will not be back.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Parking is non-existent for large vehicles. Stay away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ken Patel, General Manager at Comfort Inn Jackson I-40
Responded Jun 1, 2022
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eli C wrote a review May 2022
Atlanta, Georgia143 contributions65 helpful votes
Stayed here recently, when I pulled up I thought this motel looked a little shabby, but I was pleasantly surprised the lobby is really clean and the hotel is spotless from top to bottom, hotel is a little on the older side of things, hotel is likely over 20 years old. Not a huge property only 2 stories, they got an outdoor pool which looks cool. Good Breakfast here much better than most other Comfort Inns, small selection but ok for a morning snack. I will say this property could some minor renovations to make the hotel a little more "modern" as the hotel seems to be rather old. But then again, I found this motel to be "nostalgic" it reminds me of the motels I grew up staying at as a kid. Hotel has got a strong 2000s vibe.
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Date of stay: May 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ken Patel, General Manager at Comfort Inn Jackson I-40
Responded Jun 1, 2022
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chip S wrote a review Dec 2021
3 contributions
Not clean with noticeable odor on entering the room, does not appear to be renovated for many years except for newer beds and TV. cigarette burns on bathroom counter, old style tub and toilet, noisy parking area into the night, linen washed but old, headboards not secured bumping noisily against wall…simply not up to Comfort Inn standards. Recommend corporate pay a visit to see if chain standards are being maintained. This hotel needs a top to bottom rehab!
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Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ken Patel, General Manager at Comfort Inn Jackson I-40
Responded Dec 23, 2021
I apologize for the inconvenience but it is already renovated last year.Everything has been changed as per franchise code.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$137 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson jackson, jackson howard johnson
LOCATION
United StatesTennesseeJackson
NUMBER OF ROOMS
43
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COMFORT INN JACKSON I-40 $128 ($̶1̶5̶0̶) - Updated 2024 Prices & Motel Reviews - TN

Frequently Asked Questions about Comfort Inn Jackson I-40
Which popular attractions are close to Comfort Inn Jackson I-40?
Nearby attractions include The Ballpark at Jackson (0.7 miles), Sky Zone Trampoline Park (0.4 miles), and Cinema Planet 10 (0.4 miles).
What are some of the property amenities at Comfort Inn Jackson I-40?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn Jackson I-40?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Jackson I-40?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Jackson I-40?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Jackson I-40?
Conveniently located restaurants include Jiang Jun, Los Portale's Mexican Restaurant, and Denny's.
Are there opportunities to exercise at Comfort Inn Jackson I-40?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Comfort Inn Jackson I-40?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Comfort Inn Jackson I-40?
Many travelers enjoy visiting Casey Jones Village (4.6 miles).
Is Comfort Inn Jackson I-40 accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.