We were on our way home from indiana and needed a hotel for one night. We have not stayed at a Holiday Inn in years but it was my understanding that Holiday Inn had weeded out all of the older underachieving hotels. I can tell you from this experience that they have not. The first room they gave us reeked... more

The hotel was nice and the room was very large. Everyone was very polite, even allowing us to check in couple hours early. The only negative would be the indoor pool is right out in the open. People eating in the restaurant or people just walking through the lobby can watch you swim. We felt kind of on display. more

Booked a suite here on a road trip from LA to DC. The suite was larger than I expected, but all the lights were those gosh darn cfl'swhich seemed more white than others. The inside of the room was Wal-Mart bright near the lamps, but dark in the corners and by the closet. The hallways were also very, very dark.... more

I had been looking on the computer for some hotel listings for Jackson, TN. I wanted one with a suite in it. The Holiday Inn was the one. There were other hotels in Jackson that had suites too. But this was the one I wanted to stay at. The employees were just terrfic. We stayed in a suite. Oh! it... more

The reviewer who says this is the "best in Jackson" must be REALLY easy to impress. The rooms were fine, but the staff was dysfunctional. Wakeup calls didn't work, and the desk person responded by saying, "oh, really?" -- and didn't even bother to apologize! I had several other service issues. Even for a Holiday Inn, the service was sub-par. more

We stayed overnight in this hotel in April 2005. We booked a non-smoking suite and even confirmed this while on the drive there. When we checked in we were advised that our room was not available (the people were still in it from the night before) but they would give two smoking rooms in the place of the suite. Took... more

I stayed at the Holiday Inn in Jackson on June 7th and this was the best Holiday that I've ever stayed at. The staff was outstanding, the food was wonderful, and the rooms were huge. Also note, I work for a hotel in Memphis, so when I go to a hotel, I often look for a lot of little things.... more