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AllSuites Hotel Jackson

541 Carriage House Drive, off I-40 @ 45 Bypass, Jackson, TN 38305 (Formerly Holiday Inn Jackson-Carriage House Dr)
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AllSuites Hotel Jackson
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Ranked #18 of 28 Hotels in Jackson
A recent review
5 of 5 stars reviewed 2 weeks ago
BSThompson Jackson, Tennessee
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72 Reviews from our TripAdvisor Community

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    15
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27
7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Burlington, New Jersey
Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago

Room was not clean, lacked hangars and wash cloths, hotel was noisy, and worst of all, absolutely NO internet access in the room. When informed of the latter, hotel management offered no solution and lacked any concern.

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Jackson, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

A water pipe had broke at our home in Jackson. Looking at the names of the local hotels we selected to stay at All Suites Hotel on Carriage House Drive. The atmosphere of this hotel has been pleasant. The hotel is clean. Chris, the manager, has a very pleasant attitude in speaking with you, Shanika, asst. manager, always had a... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

All staff was excellent : the check in, house keeping, and maintenance were friendly patient and professional. However we shouldn't have needed maintenance to fix the TV and phone. If they update the carpet, go to flat screens, and get new towels it would make the stay much more pleasant. It is in a great location, with great staff ,... More 

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Skeptical but went ahead and booked. So glad we did. Room clean, no issues at all. Beds were comfy. The reason I gave 3 stars is because when you pay fifty bucks for a room ( two queens) you don't expect 5 star. BUT it was perfect for an overnight on way to our main destination. We are a couple... More 

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3 of 5 stars Reviewed 3 weeks ago

breakfast was good left item which they had gave cr card no for return never received had some difficulty in checking out unable to reach a manager when needed swimming pool not opened either stay check especially if you like to swim. Hotel not chain locally owned near on and off ramps of 40

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2015 via mobile

It smelled like smoke and alcohol when we walked in the lobby, thought about leaving but we had been driving for the past 10hrs and needed a shower so we got a room. walked through the maze of drunk people stumbling around the loby to the elevator. the elevator was slow (not a bad thing, just annoying when you're trying... More 

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Travelers are raving about these Jackson hotels

Murfreesboro, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 26, 2015

This is a nice hotel. Large rooms give you plenty of room to move around, a huge balcony, and a bar, pool, breakfast all in side. It is a little dated but I would stay there ag as in. It is very close to restaurants, shopping, and the interstate. Very easy to get to.

Was this review helpful? Yes 2
Fairview, Texas
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 18, 2015

We used to stay at this property when it was a full service Holiday Inn. This time we needed a place that was about 1/2 way between Dallas and Washington, D.C. so we chose this location due to it's proximity to the interstate and restaurants. The rooms are large and we had a fridge, sink, and microwave. I was somewhat... More 

Was this review helpful? Yes 2
Murfreesboro, Tennessee
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 26, 2015

Check in was not bad and staff was pleasant. Didn't have any wash cloths in room but the room was clean. The atrium was nice however some sofas were slightly stained. Has bar and snack area but no in-house restaurant. 3 chain restaurants walkable and several others one expressway exit away. Has a pool and small fitness area is accessible... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

Rooms were decent despite the burns in the comforter. Bad bad experience overall tho. My cell phone died I needed to make a call and of course the room phone doesn't work. They gave me two keys one didn't work. Tried to relax and take a shower. NO HOT WATER!!! Bathroom sink was clogged and wouldn't drain. Then the elevator... More 

Was this review helpful? Yes 2
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