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Holiday Inn Express Hurricane Mills (Waverly)

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15368 Highway 13 South, I-40 Exit 143, Hurricane Mills, TN 37078
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Holiday Inn Express Hurricane Mills (Waverly)
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Holiday Inn Express Hurricane Mills (Waverly)
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97 Reviews from our TripAdvisor Community

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Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hickory, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed two nights this past week in this hotel, about 60 miles outside Nashville, and our expectations were exceeded! The night manager, Brooke, was efficient and helpful in setting up our reservation and having everything ready upon our arrival. The hotel lobby was clean, and the breakfast buffet the following morning was varied and tasty. The king-size bed room... More 

Was this review helpful? Yes
PJ M, Guest Relations Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Mimi-Melody, Thank you for taking the time out to review our Hotel. It is our pleasure taking care of our customers and are happy to hear that you enjoyed your stay with us. Come and see us again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Driving back from California to Virginia we lodged at this hotel and were happy with the accommodations and customer service. The agents were friendly and efficient. The young lady in the breakfast area was very efficient, professional and thoughtful. I only had a small bowel of cereal as I don't have much of an appetite at 6:30 am. When she... More 

Was this review helpful? Yes 1
PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Gloria T, We are so happy that our paths crossed and that you had a great stay with us. It is our pleasure to make sure our guests leave happy. Sorry about the newspaper, because of our rural location papers are not delivered to this location. Thank you for taking the time out to review us and hope to... More 

Washington, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 27, 2015

The hotel was very good. Breakfast bar good. Rooms clean and quiet. Pool outside looked nice. Staff very friendly. The parking lot to the hotel needed work though was a little rough. Tucked back in the hill.

Was this review helpful? Yes
PJ M, Front Office Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Virginia, We are happy to hear that you had a great stay and apologize for your drive through our neighboring parking lot. This issue is being addressed. Thank you for taking the time out to review our Hotel. See you again soon. The hotel was very good. Breakfast bar good. Rooms clean and quiet. Pool outside looked nice. Staff... More 

Level Contributor
88 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 15, 2015

We used this hotel for the start of a bicycle trip through the mid south. We had stayed there in 2014 as well. The hotel staff was terrific Everything that we had asked for was ready when we arrived. The roommate list was already set up with keys ready when the full group arrived after some of us had been... More 

Was this review helpful? Yes 1
PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear SteveParker116, Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. If your group ever decides to come back through Tennessee, we would be glad to have you again. More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 10, 2015

They always are very nice they give us snacks and water very nice rooms comfortable beds and great breakfast choices we've stayed here 4 times in the past two months and that's where we will always stay when we pull over for a night of great rest.

Was this review helpful? Yes
PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Drummergirl1970, We are happy that you enjoyed our beds and the breakfast choices that we offer. Thank you for your loyalty to our Hotel and our brand. The snack and water is our way of thanking our Gold and Platinum IHG Rewards members for their loyalty. Thank you for taking the time to review us and see you again real... More 

Springfield, Ohio
Level Contributor
355 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed March 15, 2015

This is not quite the normal great Holiday Inn Express that we have grown used to and seek out when traveling. Upon arriving and checking in, we discovered that the toilet was very dirty from someone's diarrhea attack. The front desk girl was very kind and moved us to another room BUT it was not a king and not as... More 

Was this review helpful? Yes
PJ M, Owner at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Sliphorn, First of all let me start by apologizing for not meeting all of your expectations and thank you for letting us know. We want to assure you that this is not normal but none the less this should not have happened. We hope you will give us a second chance when travelling this way again, thank you once... More 

Perryville, Missouri
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 7, 2015

Stayed here one night and this is by far the newest and nicest hotel in the area! Great staff, clean rooms... Nothing to complain about. Had clean workout room with good equipment! Bathrooms were clean and towels were fresh. We will stay here again!

Was this review helpful? Yes
PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hey Brad, Thanks for the review and so happy that you enjoyed your stay and hope to see you soon. More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2015 via mobile

We stayed here two times over about a month. Nice, clean, newer property. Great breakfast, nice parking lot, good access in and out of the building. Free WiFi. Sliding privacy doors in the rooms are an interesting feature. Very nice bathroom. Extremely friendly staff. Best lodging available at exit 143 on I-40 by a wide margin.

Was this review helpful? Yes
PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hello 115keithc, We thank you for your review and staying with us again, We are happy to hear that you enjoyed your stay. The sliding privacy doors are being tested only in selected rooms at selected Hotels, and so far the reviews look great. We look forward to your next stay and thank you once again. More 

Iowa, Louisiana
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

This is a good clean and comfortable hotel. The breakfast was great, with western omelets and cinnamon sweet rolls, plus fresh brewed coffee. The road up to the hotel winds through a restaurant back lot and up a hill, so caution is advised at night. Wifi was adequate, although streaming was difficult. The quality was about as expected, but a... More 

Was this review helpful? Yes
PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hello Andrew, Thanks you for letting us know about your stay. I'm happy to hear about the amenities you enjoyed and hope you will stay with us again. We are looking at the high speed problem you encountered, and fixing it so we can make your next stay even better. Thank you once again for your business. More 

Salt Lake City, Utah
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

We wanted to trust the good reviews but were disappointed. Checkin was good & front desk personnel very professional & friendly. Pieces of paper on the floor. Heater on Auto--Heat but fan kept running ALL the time & kept it cool. No plug by the bed which is of course a must for CPAP. Backwards plugs by switches in bathroom... More 

Was this review helpful? Yes
PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear David, We are so sorry that we did not meet your expectations. We are addressing all the problem areas of your stay and we hope you wiil give us a chance if traveling this way. Thank you for letting us know. We wanted to trust the good reviews but were disappointed. Checkin was good & front desk personnel very... More 

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