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Holiday Inn Express Hurricane Mills (Waverly)

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15368 Highway 13 South, I-40 Exit 143, Hurricane Mills, TN 37078
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Holiday Inn Express Hurricane Mills (Waverly)
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Holiday Inn Express Hurricane Mills (Waverly)
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92 reviews from our community

Traveler rating
    47
    25
    11
    5
    4
See reviews for
29
26
6
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Ohio
Top Contributor
342 reviews 342 reviews
153 hotel reviews
213 helpful votes 213 helpful votes
3 of 5 stars Reviewed 1 week ago

This is not quite the normal great Holiday Inn Express that we have grown used to and seek out when traveling. Upon arriving and checking in, we discovered that the toilet was very dirty from someone's diarrhea attack. The front desk girl was very kind and moved us to another room BUT it was not a king and not as... More 

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PJ M, Owner at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Sliphorn, First of all let me start by apologizing for not meeting all of your expectations and thank you for letting us know. We want to assure you that this is not normal but none the less this should not have happened. We hope you will give us a second chance when travelling this way again, thank you once... More 

Perryville, Missouri
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night and this is by far the newest and nicest hotel in the area! Great staff, clean rooms... Nothing to complain about. Had clean workout room with good equipment! Bathrooms were clean and towels were fresh. We will stay here again!

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PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hey Brad, Thanks for the review and so happy that you enjoyed your stay and hope to see you soon. More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here two times over about a month. Nice, clean, newer property. Great breakfast, nice parking lot, good access in and out of the building. Free WiFi. Sliding privacy doors in the rooms are an interesting feature. Very nice bathroom. Extremely friendly staff. Best lodging available at exit 143 on I-40 by a wide margin.

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PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hello 115keithc, We thank you for your review and staying with us again, We are happy to hear that you enjoyed your stay. The sliding privacy doors are being tested only in selected rooms at selected Hotels, and so far the reviews look great. We look forward to your next stay and thank you once again. More 

Iowa, Louisiana
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2015 via mobile

This is a good clean and comfortable hotel. The breakfast was great, with western omelets and cinnamon sweet rolls, plus fresh brewed coffee. The road up to the hotel winds through a restaurant back lot and up a hill, so caution is advised at night. Wifi was adequate, although streaming was difficult. The quality was about as expected, but a... More 

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PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hello Andrew, Thanks you for letting us know about your stay. I'm happy to hear about the amenities you enjoyed and hope you will stay with us again. We are looking at the high speed problem you encountered, and fixing it so we can make your next stay even better. Thank you once again for your business. More 

Salt Lake City, Utah
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 5, 2015 via mobile

We wanted to trust the good reviews but were disappointed. Checkin was good & front desk personnel very professional & friendly. Pieces of paper on the floor. Heater on Auto--Heat but fan kept running ALL the time & kept it cool. No plug by the bed which is of course a must for CPAP. Backwards plugs by switches in bathroom... More 

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PJ M, General Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear David, We are so sorry that we did not meet your expectations. We are addressing all the problem areas of your stay and we hope you wiil give us a chance if traveling this way. Thank you for letting us know. We wanted to trust the good reviews but were disappointed. Checkin was good & front desk personnel very... More 

Oklahoma City, Oklahoma
Top Contributor
73 reviews 73 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 31, 2014 via mobile

This is a great hotel! Clean, facility, friendly staff, great room, delicious breakfast!!! We'd stay here again and again. Quick note; if you arrive after dark, STAY TO THE LEFT when crossing the lot by Loretta Lynn's Kitchen Restaurant; that's where the smooth pavement is, if you drive straight towards the hotel, the potholes in the dirt lot will shake... More 

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PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Hey Jeff S, We are happy that our paths collided and that you had great experience and we hope to see again in the future. Thank you for your review and Happy New Year from all of us from Hurricane Mills. More 

Elizabethtown, Kentucky
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 21, 2014

My wife and I traveled to Dallas before Thanksgiving. We decided to stop at this hotel, having had many good experiences with other Holiday Inn Expresses. This one was really just as good as most I've been to. Everything was clean -- in the lobby, the eating area, and our room. The bathroom was clean and well stocked with basic... More 

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PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear DH42701, Thank you for taking time out to review our Hotel. I'm delighted that you had a great stay with us and that you stay with our family of Hotels. We are working with the neighboring land owners to make the drive to the Hotel more pleasant. We hope to see you again soon. More 

Blairstown, New Jersey
Top Contributor
67 reviews 67 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed at this hotel 2 nights. The location is convenient to Hwy 40. The hotel looks newer or maybe redone. The parking lot is well lit and large. The lobby is nice with a fireplace and tvs and sitting area. The breakfast area is a decent size. A group of 4 of us stayed two nights in a two queen... More 

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PJ M, Breakfast host at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Bigwuhead, Thank you for taking time to review us and for the kind words complementing us on the Hotel and level of service. Thank you for your recommendation and you will see the difference the next time you stay with us. More 

Fort Worth TX
Top Contributor
73 reviews 73 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 6, 2014

Thus is a good half way point from Memphis to Nashville Tennessee to stop. Loretta Lynn's Buffet is in the same parking lot. I didn't try it but they were crowded. Check in went smooth. Nice lobby area. I gave a four rating because there's only two luggage carts for their two story location. That night two people chose to... More 

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PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Chessiefortworth, Thank you for taking time out to review your stay with us. Our apologies on not meeting all your needs and hope we can iron out some issues before your next visit. See you soon. More 

Bradenton, Florida
Top Contributor
65 reviews 65 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 3, 2014

From the time I walked into the Holiday Inn Express till we departed the next morning, Everyone of the staff was very friendly and helpful. Very Very clean hotel. Very quite so we slept very well. Our room was very comfortable and in order. Check in was a breeze and check out even faster. Breakfast was very good and presented... More 

Was this review helpful? Yes
PJ M, Manager at Holiday Inn Express Hurricane Mills (Waverly), responded to this review

Dear Captaingene, So happy to hear that you had a great stay with us and that you suggest to others to come and stay with us. We also hope to see you when traveling this way. See you soon. More 

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