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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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4820 Hixson Pike, Hixson, TN 37343
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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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128 Reviews from our TripAdvisor Community

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Traveler rating
    74
    22
    9
    5
    18
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60
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (30)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (17)
All months
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Well the wife and I and our two little supper troopers all enjoyed the king suite very much. The breakfast was not exactly delicious and the jacuzzi was broken the three days we were there that upset the little fellows. The man at the desk was very helpful you should be glad to have him on your staff. The best... More 

Was this review helpful? Yes
Clarksville
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Very friendly staff. Terrible room. Main floor beside elevator. No sleep. Could hear elevator and hallway noise all night. Mattresses was terrible. The floor would've been more comfortable. Towels were worn, dingy, and frayed. Tub was full of water upon entering the room.

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Huntsville, Al
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with a large group of swimmers - we were accommodated on one floor of the hotel grouped together. Believe that's a first for me to actually be together! Unfortunately the hot tub was broken, but the breakfast was delicious, coffee was good, nice to have water & cookies in the foyer. Bed was comfortable and white noise available to... More 

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Hixson, Tennessee
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The rooms are good yet the employees make this stay perfect. Tara, Marquita, Demond, Elliot, Book Keeper, and Lyndsay. I also met the new owners. What a Phenominal group of people. All of them from the owners, manager, front desk, to housekeeping. They are the most helpful, kind, and hospitable. There are new owners and they kicked those bad attitudes... More 

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Eastaboga, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 21, 2015

I had reserved a handicap accessible room for April 19 at Country Inn and Suites in this area only to be told it was overbooked by Expedia and I didn't have this room available. They offered no help in finding another room. I went to the Hampton Inn and no room was available, but see recommended the Holiday Inn Express... More 

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Eastpointe, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 14, 2015

This is probably the best Holiday Inn Express we have ever stayed at. The young man at the front desk was very welcoming and truly cared that we were comfortable and satisfied with our room. The hotel decor was modern and the beds were quite comfortable. Breakfast was hot and there were plenty of choices. The dining room was very... More 

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GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our clean and accommodating hotel. We really appreciate all the kind words you had for the hotel and for the staff. We try really hard to make sure all of our guests have such a wonderful experience with us and it is truly gratifying to hear... More 

Indianapolis, Indiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 14, 2015

We stayed one night on our drive back home after vacation and I was extremely impressed by this hotel! It is a little out of the way but it was very clean, nicely decorated, the beds were comfortable, and the staff were super friendly! There was some kind of youth group there while we were and they were a little... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our hotel. We truly appreciate such kind words for all the hard we do here. We may be off the beaten path, but we are well worth it. We hope to see you again sometime soon. More 

Loveland, Ohio
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 9, 2015

We had no issues checking in. We did have to change rooms as there was a significant amount of cigarette smoke odor in the bathroom. Management quickly gave us a new room that was odor free. The room was clean, although the mattresses on the beds appear to need replacement. Pool area was enjoyed by the kids.

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this review. We do apologize for the smell in your room and I'm glad to hear that my staff quickly fixed that issue for you and got you into a better room. I know that our rooms are outdated and the mattresses are starting to get a bit worn. We... More 

Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed April 4, 2015

The hotel had very helpful and courteous staff members, a nice layout for a small facility and contemporary decor. We were close to much of what we needed during our stay so the location was ideal. Breakfast was a bonus and was a sufficient variety of items to suit the whole family (including the pancake-in-a-minute machine). Wifi worked great. My... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed March 30, 2015

We checked into the hotel with no problem after having made previous reservation. Our room was clean, comfortable bed offering a good night's sleep. Although a coffee maker was in the room, we took advantage of the complimentary breakfast with morning coffee. There was high-speed internet in our room and pool and exercised in the fitness room. When my daughter's... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our hotel. I'm so pleased to hear that you were able to use and enjoy all the extra amenities our hotel has to offer. We will be most certainly happy to have you and your family stay with us again on your travels. More 

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