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All 5 Hixson hotels

Holiday Inn Express Hotel & Suites Chattanooga-Hixson

2.5 of 5 Hotel   |   4820 Hixson Pike, Hixson, TN 37343
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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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76%
Ranked #1 of 5 hotels in Hixson
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 8, 2014
K M Parsons, Tennessee
  • Reviews (104)
  • Photos (38)
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  • Room tips (23)
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104 people have reviewed this hotel

Traveler rating
    61
    19
    6
    3
    15
See reviews for
48
20
3
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Parsons, Tennessee
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2014

We were here is a small group. They made our group feel very welcome and everyone in the group had a great experience. It was fantastic. The staff at this hotel go above and beyond. As frequent travelers, this hotel has one of the best staff teams of any that I have been to. That is worth a lot! The... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this review. We love to hear about how wonderful our staff is to all of our guests. We work hard at making sure you have a wonderful stay and that you feel this is your home away from home. We hope that you will come back soon and stay with... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

We were there in winter and the indoor heated pool is great. I feel safe here and all the employees are so helpful and nice. Free easy WiFi, good parking I couldn't ask for more. The free breakfast in the morning really saves us money. They have so many choices of breakfast food and so well stocked. Oh and remember... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this review. We appreciate all the wonderfully good words you had about our hotel and especially about our breakfast staff. They work hard to not just provide you with hot food but great service as well. We may not have a restaurant like our counterparts, but we sure try our... More

Hixson, TN
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014 via mobile

We are long term holiday inn rewards members, having been in the highest tier multiple times due to the amount of our travel. We made reservations as this hotel after having to come to Chattanooga to deal with a serious medical issue with a family member. When we checked in, the small parking lot was already almost completely full. We... More

Was this review helpful? Yes 2
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

All I can say is that I truly apologize for your horrible stay with us and as the General Manager, I am just appalled by the behavior of my front desk staff member that treated you in such a way. Please know that this is not the norm for our hotel as you can see with previous reviews. We do... More

Soddy Daisy, Tennessee
1 review
4 of 5 stars Reviewed January 18, 2014

The staff is very nice. Room was very clean. Only complaint is I left my cell phone charger and called to see if anyone had turned it in and had not....pretty much my fault anyways. Other than that awesome stay,great breakfast,workout and relaxing! A bit easy to pass the road to turn in,pay attention.

Was this review helpful? Yes
Atlanta, Georgia
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 4, 2013

There is no typical large Holiday Inn Express sign outside and the hotel is not too wide on the doad side so you can easily drive past, as others have mentioned its between a gun range and a liquor store and opposite a Comfort Inn which is easily visible. Breakfast was very well attended by the staff who kept refilling... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Once again, our sincere apologies that your stay was anything less then perfect. We hope that the apology letter that we sent and the points that we awarded you were sufficient enough to help correct the less than great experience you had with us. We try our hardest to go above and beyond for all of guests, but we know... More

Aurora, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

The Holiday Inn Express, was comfortable and friendly. It was clear to see that service was a cornerstone of this hotel. The breakfast was hot, the Internet was fast, and the rooms were nice and clean. My only complaint was that it was hard to find at first because the hotel does not have large signs like everyone else, but... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review. You are very right about our signage and we do apologize that we can not make our hotel more visible to our guests. We are not allowed to have a sign closer to the street like our counterparts across from us. We hope this was not too... More

tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

We decided to sneak off for a quick weekend trip to Chattanooga for the kids fall break. We made our reservations at the last minute but were able to get into the Holiday Inn Express in Hixson. I chose that location because it was close to where I went to High School and I wanted to do a quick tour... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

What an absolutely wonderful review! Thank you so much for taking the time to post this. Customer service is one of the most important aspects of our hotel and we love to go above and beyond for all of our guests. It's so nice to hear that our staff made you feel so welcome and appreciated during your stay. We... More

nashville, tn
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 22, 2013

Very clean and friendly hotel just outside of chattanooga. I had a seminar at UT-Chattanooga the next day and it took 15 minutes to get there. It was cheaper than staying downtown. It has an indoor pool with hot tub that the kids loved and a very big free breakfast.

Was this review helpful? Yes 1
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to fill out this review about us. It's true that we are so very close to all the downtown attractions (usually just a 15 minute drive to get to the heart of most Chattanooga attractions) and yet we don't have the expense and hassle that most of the downtown hotels have. Staying... More

Knoxville
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2013

My husband and I took our 2 teenage daughters to Chattanooga for a weekend getaway for their Fall Break from school. We decided to stay in the Hixson area since my husband grew up there. We read other reviews so we had high expectations. We had been at the Unclaimed Baggage Store in nearby Scottsboro, AL for the day, so... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

What an absolutely wonderful review! Thank you so much for taking the time to post this. Customer service is one of the most important aspects of our hotel and we love to go above and beyond for all of our guests. It's so nice to hear that our staff made you feel so welcome and appreciated during your stay. We... More

Bowling Green, Kentucky
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 14, 2013

We recently stayed at this property on a Saturday night (thank goodness for the advance reservations). Our room was a King Suite (RM315) on the 3rd floor away from the elevators and vending area. Everything was clean and well-stocked. There were two large plastic bags with linen and pillows for the hide-a-bed. The air-conditioner functioned properly as did all plumbing... More

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to fill out this review. We appreciate your business and are glad that you were able to stay with us during such a busy weekend. I'm so happy to hear that you liked everything about our hotel and we hope that if you are ever in the area again that you stay... More

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Additional Information about Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Also Known As:
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Express Hixson
Holiday Inn Hixson
Hixson Holiday Inn
Address: 4820 Hixson Pike, Hixson, TN 37343
Phone Number:
Location: United States > Tennessee > Hixson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Hixson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chattanooga-Hixson 2.5*
Official Description (provided by the hotel):
Welcome to the newest contemporary designed hotel Chattanooga has to offer. The Holiday Inn Express Hotel & Suites Hixson was designed with the modern traveler in mind, and is one of the only 100% non-smoking hotels in Chattanooga. The hotel is minutes away from downtown Chattanooga and the newly redeveloped River Front. Situated in Hixson the hotel is close to Chickamauga Lake and Marina, TVA, Northgate Mall, the Champions Tennis Club and numerous restaurants. This hotel in Chattanooga is also centrally located within a short drive of the South s biggest cities: Atlanta, Nashville, Knoxville, and Birmingham. Special amenities the hotel has to offer are free high speed Internet access, indoor heated pool and hot tub, micro/fridges, free hot deluxe continental breakfast, and a host of others. Businesses: TVA (Tennessee Valley Authority) and Sequoyah Nuclear Power Plant, DuPont, Komatsu, Gold Bond, Little Debbie (McKee Bakeries), Enterprise South, UTC, Erlanger Hospital, Memorial Hospital, Park Ridge Hospital, Central Baptist Church, Chattanooga Funeral Home. Attractions: Tennessee Aquarium, Downtown Chattanooga, Tennessee River Walk, Tennessee Rail Road Museum, Look Out Mountain (Ruby Falls, Rock City, Incline Railway), Chickamauga Dam/Lake, Chester Frost Park. ... more   less 
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the newest contemporary designed hotel Chattanooga has to offer. The Holiday Inn Express Hotel & Suites Hixson was designed with the modern traveler in mind, and is one of the only 100% non-smoking hotels in Chattanooga. The hotel is minutes away from downtown Chattanooga and the newly redeveloped River Front. Situated in Hixson the hotel is close to Chickamauga Lake and Marina, TVA, Northgate Mall, the Champions Tennis Club and numerous restaurants. This hotel in Chattanooga is also centrally located within a short drive of the South s biggest cities: Atlanta, Nashville, Knoxville, and Birmingham. Special amenities the hotel has to offer are free high speed Internet access, indoor heated pool and hot tub, micro/fridges, free hot deluxe continental breakfast, and a host of others. Businesses: TVA (Tennessee Valley Authority) and Sequoyah Nuclear Power Plant, DuPont, Komatsu, Gold Bond, Little Debbie (McKee Bakeries), Enterprise South, UTC, Erlanger Hospital, Memorial Hospital, Park Ridge Hospital, Central Baptist Church, Chattanooga Funeral Home. Attractions: Tennessee Aquarium, Downtown Chattanooga, Tennessee River Walk, Tennessee Rail Road Museum, Look Out Mountain (Ruby Falls, Rock City, Incline Railway), Chickamauga Dam/Lake, Chester Frost Park. ... more   less 
Number of rooms
70

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