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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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4820 Hixson Pike, Hixson, TN 37343
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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135 Reviews from our TripAdvisor Community

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Traveler rating
    78
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Essexville
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I would have given this hotel a 5, except the room looked a little like it was in the middle of being updated. So.....the 2 sinks in the room were beautiful. The tub was nasty. The beds were awesome!!!!! Neither of the 2 phones worked. Not even to call downstairs to the lobby. The pool was like bath water, which... More 

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Louisville, Kentucky
Level Contributor
180 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night for business and found the staff very friendly, the room well appointed (including a good size mini fridge, which is always appreciated) and everything was clean. Breakfast area looked really nice, although I didn't try anything. The pool and exercise room were small but looked nice. Location appeared to be within 10-15 of areas within... More 

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Douglasville, Georgia
1 review
2 of 5 stars Reviewed 3 weeks ago

Only stayed one night but Bresha at the front desk and Gretta in breakfast offered exemplary customer service. Received complimentary upgrade to suite which was very helpful as there were four of us! My stay was very pleasant and I would stay there again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear number04994, We welcome feedback especially from our valued guests like you. I certainly appreciate and wish to thank you for the warm comments on our staff. This encourages our staff to continuously work harder to delight our guest. It is also very pleasing to know that you would choose to stay with us again. We work hard to make... More 

Washington, Pennsylvania
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We happened to be staying here on the Fourth of July. The hotel staff was good, the room was fine, but people were setting off really loud firecrackers in the neighborhood until almost midnight. At times we were wondering if it was fireworks or gunfire. Nothing the hotel could do about it, but I don't think I'd stay here around... More 

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MarQuita B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. So sorry for your experience with the noise .We will make sure that the next time it will be... More 

Athens, Georgia
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in Hixson TN, its about 10min drive from downtown Chatt, so it was great for price, convenience (mall nearby) and great to access to everything. Hot breakfast with eggs, sausage , pancakes etc daily. Lemonade and cookies after noon, clean hotel and staff was very friendly Had a kind suite, so it was great to sit at the desk,... More 

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MarQuita B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for choosing our hotel for your hospitality needs. We don't take it lightly that you stayed with... More 

Tennessee, United States
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 29, 2015

HIE is always our go-to for accommodations whenever possible. This location was perfect for us, but I had read some negative comments about this particular HIE on TripAdvisor prior to booking so I was a bit hesitant. However, I decided to take a chance and I'm so glad that I did! We had a wonderful overnight stay! Bresha and all... More 

Was this review helpful? Yes
MarQuita B, Director of Sales at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for your nice thoughts and we don't take it for granted. Thank you Sincerely, Jeffery Turner More 

Denver, Colorado
1 review
5 of 5 stars Reviewed July 8, 2015

Centrally located hotel that is clean and very comfortable. The staff was great and accommodating. Bresha and Elliot made sure I had the right room for my family. The pool is nice for kids. Breakfast is an added bonus.

Was this review helpful? Yes
MarQuita B, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the hotel staff,It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MarQuita More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 24, 2015

Well the wife and I and our two little supper troopers all enjoyed the king suite very much. The breakfast was not exactly delicious and the jacuzzi was broken the three days we were there that upset the little fellows. The man at the desk was very helpful you should be glad to have him on your staff. The best... More 

Was this review helpful? Yes 1
Clarksville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 24, 2015 via mobile

Very friendly staff. Terrible room. Main floor beside elevator. No sleep. Could hear elevator and hallway noise all night. Mattresses was terrible. The floor would've been more comfortable. Towels were worn, dingy, and frayed. Tub was full of water upon entering the room.

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Huntsville, Al
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 11, 2015

Stayed with a large group of swimmers - we were accommodated on one floor of the hotel grouped together. Believe that's a first for me to actually be together! Unfortunately the hot tub was broken, but the breakfast was delicious, coffee was good, nice to have water & cookies in the foyer. Bed was comfortable and white noise available to... More 

Was this review helpful? Yes
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