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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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4820 Hixson Pike, Hixson, TN 37343
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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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124 reviews from our community

Traveler rating
    72
    21
    9
    4
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eastaboga, Alabama
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2015

I had reserved a handicap accessible room for April 19 at Country Inn and Suites in this area only to be told it was overbooked by Expedia and I didn't have this room available. They offered no help in finding another room. I went to the Hampton Inn and no room was available, but see recommended the Holiday Inn Express... More 

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Eastpointe, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2015

This is probably the best Holiday Inn Express we have ever stayed at. The young man at the front desk was very welcoming and truly cared that we were comfortable and satisfied with our room. The hotel decor was modern and the beds were quite comfortable. Breakfast was hot and there were plenty of choices. The dining room was very... More 

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GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our clean and accommodating hotel. We really appreciate all the kind words you had for the hotel and for the staff. We try really hard to make sure all of our guests have such a wonderful experience with us and it is truly gratifying to hear... More 

Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 14, 2015

We stayed one night on our drive back home after vacation and I was extremely impressed by this hotel! It is a little out of the way but it was very clean, nicely decorated, the beds were comfortable, and the staff were super friendly! There was some kind of youth group there while we were and they were a little... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our hotel. We truly appreciate such kind words for all the hard we do here. We may be off the beaten path, but we are well worth it. We hope to see you again sometime soon. More 

Loveland, Ohio
Top Contributor
69 reviews 69 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 9, 2015

We had no issues checking in. We did have to change rooms as there was a significant amount of cigarette smoke odor in the bathroom. Management quickly gave us a new room that was odor free. The room was clean, although the mattresses on the beds appear to need replacement. Pool area was enjoyed by the kids.

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this review. We do apologize for the smell in your room and I'm glad to hear that my staff quickly fixed that issue for you and got you into a better room. I know that our rooms are outdated and the mattresses are starting to get a bit worn. We... More 

Nashville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed April 4, 2015

The hotel had very helpful and courteous staff members, a nice layout for a small facility and contemporary decor. We were close to much of what we needed during our stay so the location was ideal. Breakfast was a bonus and was a sufficient variety of items to suit the whole family (including the pancake-in-a-minute machine). Wifi worked great. My... More 

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed March 30, 2015

We checked into the hotel with no problem after having made previous reservation. Our room was clean, comfortable bed offering a good night's sleep. Although a coffee maker was in the room, we took advantage of the complimentary breakfast with morning coffee. There was high-speed internet in our room and pool and exercised in the fitness room. When my daughter's... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our hotel. I'm so pleased to hear that you were able to use and enjoy all the extra amenities our hotel has to offer. We will be most certainly happy to have you and your family stay with us again on your travels. More 

Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 14, 2015

I had the pleasure of staying at this location in the month of February. The property is clean and inviting. I was met with obstacles in the very beginning of my stay and I was able to get resolution through a very nice front desk attendant by the name of Gabby. She handled my short temper and made it her... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this wonderful review on our hotel and our friendly hard working staff. It means a lot to us that you took this time to recognize the extra effort we put in to making sure each of our guests has nothing but the best of stays. None of us live in... More 

1 review
1 of 5 stars Reviewed February 26, 2015 via mobile

We arrived late at the hotel after a huge snow storm, when we arrived we went up to the counter to check in and the lady took about 5 minutes clicking and looking at her computer screen. I originally booked a king suite whirlpool room earlier that day. After her stalling she finally looked up and said is the handicapped... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Mike K, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

Highly anticipated dinner at hix. It did not disappoint. Great food no frills but quality drinks were good too. Looking forward to going to other hix eateries while i am in london.Recommended for dinner spent way too much money!

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Top Contributor
75 reviews 75 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 16, 2015

I grew up in Chattanooga and have traveled frequently to visit my parents in Hixson. Over the weekend, we stayed for the first time at the Hixson Holiday Inn Express after years of staying at the nearby Hampton Inn and Country Inn. Wow what a difference. It is clean, comfortable and far nicer than the others. The breakfast was better... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so very much for taking the time to write this very wonderful review. We really appreciate the great feedback that you have provided for us and for all those viewing this page. We strive hard to make our small Hixson hotel the best around. We hope that we will continue to provide you with this type of service... More 

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