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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

2.5 of 5 4820 Hixson Pike, Hixson, TN 37343
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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117 reviews from our community

Traveler rating
    67
    20
    8
    4
    18
See reviews for
54
21
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (117)
  • Mar-May only
    (23)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (17)
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1 review
1 of 5 stars via mobile

We arrived late at the hotel after a huge snow storm, when we arrived we went up to the counter to check in and the lady took about 5 minutes clicking and looking at her computer screen. I originally booked a king suite whirlpool room earlier that day. After her stalling she finally looked up and said is the handicapped... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Highly anticipated dinner at hix. It did not disappoint. Great food no frills but quality drinks were good too. Looking forward to going to other hix eateries while i am in london.Recommended for dinner spent way too much money!

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Top Contributor
61 reviews 61 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 16, 2015

I grew up in Chattanooga and have traveled frequently to visit my parents in Hixson. Over the weekend, we stayed for the first time at the Hixson Holiday Inn Express after years of staying at the nearby Hampton Inn and Country Inn. Wow what a difference. It is clean, comfortable and far nicer than the others. The breakfast was better... More 

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GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so very much for taking the time to write this very wonderful review. We really appreciate the great feedback that you have provided for us and for all those viewing this page. We strive hard to make our small Hixson hotel the best around. We hope that we will continue to provide you with this type of service... More 

Fletcher, North Carolina
2 reviews
5 of 5 stars Reviewed December 3, 2014

My husband and I had a great stay at the hotel. Wonderful front desk staff! Great breakfast area and the food was wonderful. The hotels pool and hot tub area were very clean and the workout room was great. Would definitely recommend to anyone.

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to write this really nice review on our hotel. It seems that you had a wonderful stay with us to which I am very pleased to hear. We hope that you will choose to stay with us again in the future. More 

North Carolina
1 review
1 of 5 stars Reviewed October 29, 2014

We made reservations several weeks ahead of time but received a phone call from the hotel the day before we were scheduled to stay there. Their computer had a "glitch" and they did not have availability on one of the nights of our stay. This was a big weekend in Chattanooga (The Head of the Hooch) and most hotels were... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Once again, I am so terribly sorry for the inconvenience that you experienced and the error that was made. It is indeed unfortunate that the system made so many errors with yours and so many other reservations during such a busy weekend. If there was some sort of deal that we could have made with another Holiday Inn Express we... More 

Easton, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

The staff greeted me in a very friendly manner. They had me checked in within 5 minutes. The hotel is very clean, and my room is very clean. It appears that the internet is very fast from my room (322). http://www.speedtest.net/my-result/3779603285, and this is the first thing I look for when I'm away.

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to fill out this wonderful review. I'm so pleased to hear that you had such a pleasant stay with us and found our internet and rooms much to your liking. We hope to see you again soon. More 

Germantown, Tennessee
1 review
5 of 5 stars Reviewed September 2, 2014

I stay in hotels 8-10 nights a month, mostly for business. I look for two things, Clean Rooms (bed, bathroom, carpet, mainly) and Friendly staff (front desk, food handlers, and cleaning staff). This HI Express had both. I did have a hard time finding the location, the front sign is not lit and the hotel is on a slim piece... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to fill out this wonderful review about our clean and friendly hotel. We strive to create a great atmosphere for all of our guests and we always appreciate the kind words that are said about us. Just to let you know, our big sign is now brightly lit so for any future... More 

Warrenton, Virginia
Contributor
13 reviews 13 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 3, 2014

Walking into the hotel, it smells and looks nice. Pleasant employees, all of them... especially the morning staff that handled breakfast. Coffee always available. Good breakfasts (although ending breakfast at 9:30 is a bit early in my opinion.) Room (family suite) was fairly clean when we entered it, although a little more thoroughness would be nice. (Found an M&M and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Ben P, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. On the other hand, I would like to apologize for... More 

Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

We came to Chattanooga for a family vacation. The surrounding businesses are older but not a "bad area" at all. Only about a 15 min drive to downtown Chattanooga. Wonderful staff & clean, comfortable accommodations. The breakfast was great with lots of variety. My boys really enjoyed the pool too. I would definitely stay again. Great customer service!

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you so much for taking the time to fill out this wonderful review about hotel. Customer service is the number one thing we focus on at our hotel. We work hard to make sure that every guest that stays with us has a great experience. We hope that if you return to our area we will get another chance... More 

Alabama
Top Contributor
93 reviews 93 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014

Having been in 3 Holiday Inn Expresses in 3 states in one week, this was the least upscale with seriously sketchy looking surrounding real estate but had the best breakfast and best service. One party in our group did have their room given away early though. Front desk staff was polite, friendly and considerate. Breakfast ladies rock, but my bed... More 

Was this review helpful? Yes
GMHeather, General Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

I sincerely apologize that you had anything less then an excellent stay with us. I'm so happy to hear though that my staff was wonderful to you during your stay and I assure you we are working hard at making this hotel better every day. More 

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Additional Information about Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Address: 4820 Hixson Pike, Hixson, TN 37343
Phone Number:
Location: United States > Tennessee > Hixson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chattanooga-Hixson 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Express Hixson
Holiday Inn Hixson
Hixson Holiday Inn

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