We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Chattanooga North at Highway 153

Hotel website
Hotel deals
5000 New Country Drive, Hixson, TN 37343
Special Offer
Book early and Save 15%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Country Inn & Suites By Carlson, Chattanooga North at Highway 153
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Chattanooga North at Highway 153
Add Photo Write a Review

195 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    79
    60
    24
    15
    17
See reviews for
96
29
8
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (195)
  • Mar-May only
    (55)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (15)
All months
Lexington, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Tired and older, terrible mattress but clean and staff very pleasant. Hotel very crowed but rooms were quiet. Also, I had booked through hotels.com and the hotel charged less than quoted, so overall would say average hotel.

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for your review. The hotel working on updating beds and furniture. These past few weeks have been pretty full in all of Chattanooga with major sporting events happening. More 

1 review
2 of 5 stars Reviewed 1 week ago

I booked this hotel partially based on the reviews from this site and other web sites. Unfortunately, we had a horrible experience. Our room had NO ventilation in the bathroom. It smelled of mildew and mold, and even the couches were wet to the touch. I took the "do not disturb" sign off the front door knob, placed it in... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for reviewing the hotel. The problems you had are currently being handled. We are working with that employee and maintenance to get the bathrooms better ventilated. I hope you'll come back and give us a chance to really shine! More 

Murfreesboro, Tennessee
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago

Staff was not well-trained, I paid through Expedia and they tried to charge me again at the front desk. A more informed staff member did step in and save the day-thank you Eric. The room and bathroom was spacious and clean. One bed was broken and sunk into the middle. The other bed was simply uncomfortable where you felt all... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

I do appreciate the great comment for Eric. Unfortunately there is always some growing pains when training a new person and that is why we team them up with an experienced and trained employee such as Eric. More 

Huntsville, Alabama
1 review
3 of 5 stars Reviewed 3 weeks ago

The room was just average,the carpet in the room and the eating area should be replaced. When the hotel is full there does not appear to be enough parking.The breakfast selection could have been a little better.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

It is unfortunate that your stay was not as great as we would have liked it. We are making changes to the hotel including professional carpet cleaning/replacement. we sure do hope you'll be back to see us really shine. More 

Graham, North Carolina
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First and foremost I have to say that Ken G. the Guest Relations Manager is a great guy and helped us out right from the get go. The rest of the staff seem friendly but most only speak when spoken to first, with the exception of the desk crew. The hotel itself is great looking on the outside. There is... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

I appreciate the great compliments if myself and the front desk staff at The Country Inns & Suites Chattanooga North. I am working hard with all the employees to make sure they give the best service possible. We are working on upgrading the wireless so that there is greater speed, especially when the hotel is full. The cable issue has... More 

Pell City, AL
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

As a Club Carlson cardholder, I wanted to stay in a Country Inn as my wife and I were bringing our granddaughter to Chattanooga to visit the Aquarium and Children's museum. BEFORE I booked this hotel, I called and asked if there were meats on their breakfast. I was told "Yes, we rotate link sausage, patty sausage, and bacon." NOT... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

It is unfortunate that your stay with us wasn't the best stay. I think you'll be happy to know by years end all the rooms will be smoke free. We are working hard to fix any problem that may occur. I do hope that one day you'll give us a chance to show you how we really shine! More 

Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (3)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Business center/function rooms (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hixson
0.5 mi away
Holiday Inn Express Hotel & Suites Chattanooga-Hixson
0.1 mi away
Hampton Inn Chattanooga Hixson
10.9 mi away
Country Inn & Suites By Carlson, Chattanooga I-24 West
Show Prices
Show Prices
Show Prices
7.0 mi away
Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall
7.1 mi away
Days Inn Chattanooga/Hamilton Place
7.5 mi away
Hampton Inn & Suites Chattanooga/Hamilton Place
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay