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Country Inn & Suites By Carlson, Chattanooga North at Highway 153

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5000 New Country Drive, Hixson, TN 37343
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1 room 1 guest
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Country Inn & Suites By Carlson, Chattanooga North at Highway 153
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (55)
  • Jun-Aug only
    (89)
  • Sep-Nov only
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  • Dec-Feb only
    (15)
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Newport, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Checkin was very easy. The small pool was a nice treat to finish out the evenings. Housekeeping came everyday and met our exectations. Carpet was clean and apeared to be new. Breakfest could use some help as it was not the best, but it was free. Location was great for us just a few minutes to drive to all the... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for taking time to review The Country Inn & Suites, Chattanooga North in Hixson Tennessee. The pool is a nice refreshing way to start or end your day. The breakfast is being revamped to offer a larger selection of food items. When you travel this way again we hope to see you here! More 

Oshawa, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Unmade beds and pull out sofa plus dirty carpets, washroom, and furniture left this location much worse than others in this chain. We recommend the chain but this location needs a good cleaning to hit par.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for your feedback on the hotel. We are working with housekeeping to clean above and beyond the normal standards. We invite you back to see us shine. More 

Quitman, Texas
Level Contributor
11 reviews
4 of 5 stars Reviewed 1 week ago

My kids and I were in Chattanooga back in June. When a 10 hours drive turned into nearly 18, I was exhausted and ready to climb into a warm bed when I realized... I forgot to call and tell them I was late and confirm! Scared to death I had lost my room, when we pulled up I knew I... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for the review. Your stay is how we want every guests stay to be as wonderful as yours. We hope to see you in the future. More 

Yatesville, Georgia
1 review
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here recently. And though I love the improvements they have made on the place as well as the spacious rooms, I have to say was a little concerned about the lack of professionalism from the staff at the front desk. I mean the person who checked us in had no clue where our room was... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

It's unfortunate that your stay wasn't the best it can be. I am working with the frontdesk to make surte they share all the amenities with the guests at time of arrival. More 

Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Clean great customer service and awesome breakfast. We was very pleased with our stay. Stocked breakfast and really clean rooms. Front desk reception was awesome and really cared about customers. Loved it!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for your review of The Country Inn & Suites Chattanooga North in Hixson, TN. We look forward to seeing you again in the future. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel looked in well-kept condition. But I have two requirements before I check in which I believe almost everybody does. A) a clean hotel and B) Good breakfast and wifi. Our room & bathroom was in good condition. No odors, nice beds, comes with a fridge, Wifi works good. The breakfast was above average. Eggs, sausage and the typical... More 

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for taking the time to share your experience at The Country Inn & Suites, Chattanooga North in Hixson Tennessee. We want every guest to have a stay like yours. Here in the south we are always mindful of our manners and treat everyone like family. We hope to see y'all again soon! More 

Southern Califonia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Due to a family event we stayed here multiple nights. It gave us an opportunity to get an overall look. Staff get an "A" .. friendly, polite, helpful. Facility gets a "C" needs upgrade, carpets, showers. Breakfast gets a "B" nice variety of items. Would also include room cleaning needs to be a bit more thorough.

Was this review helpful? Yes
Kenneth G, Guest Relations Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for taking the time to review the hotel. We are working on upgrades as we speak. Furniture,carpet cleaning, etc. We hope you will visit again and see the changes. More 

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