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Hampton Inn Chattanooga Hixson

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1920 Hamill Road, Hixson, TN 37343-4909
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Hampton Inn Chattanooga Hixson
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Hampton Inn Chattanooga Hixson
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121 reviews from our community

Traveler rating
    49
    31
    22
    11
    8
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44
24
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was under construction but there were no loud noises and the hotel was still fully operational. The front desk attendant was extremely nice and helpful. We had one of the newly constructed rooms and they were super nice. Highly recommended.

Was this review helpful? Yes 1
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for taking the time to share your experience. It is so refreshing to know that we have delighted our guests and presented them with the WOW factor. We appreciate having the opportunity to serve you and we will be happy to welcome you back next time you visit. Great guests like you make what we do even that... More 

Lilburn, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Reserved the wrong night by accident and I was able to call and the night desk manager was very pleasant and helpful and got the reservation changed almost immediately. Nice Hotel near Lake Chickamauga. Good Breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Many thanks for taking the time to share your comments regarding your recent visit , I am grateful to you for your kind feedback,We certainly appreciate your business and if you are back in our area, please stay with us again. More 

Fultondale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Rooms were really nice, lobby was under some construction. The only disappointment was the breakfast. What food was available was good it just wasn't being replenished. Overall the stay was good and we will most likely return.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I appreciate your review of our recent stay at our hotel. I understand that you were disappointed with your breakfast and we will review our offerings, keeping your recommendations in mind so we may better delight our guests moving forward. The next time you are in town we hope you will visit us again so we can show you the... More 

Hixson, TN, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

I generally love to stay at Hampton- they are usually very clean, well maintained and I can count on a good experience. I stayed at this one for a couple days, the staff were super friendly- but the hotel itself is in pretty tired condition. The carpet was in bad shape, room did not smell pleasant. They are remodeling it... More 

Review collected in partnership with Hampton

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Dear Bill G, Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back... More 

Rex, GA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

Our room was clean, comfortable, and well appointed in every way. The bathroom was spacious and we especially liked the big fluffy towels in the bathroom. We were in town to visit a family member at a near-by hospital and the hotel staff was very helpful in giving us a map and specific directions to help us find the hospital.... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Many thanks for taking the time to share your comments regarding your recent visit , I am grateful to you for your kind feedback,We certainly appreciate your business and if you are back in our area, please stay with us again. More 

Winston Salem, United States
1 review
2 of 5 stars Reviewed March 24, 2015

I feel like the Hampton Inn's have set a pretty high bar. I felt like this hotel does not live up to the Hampton Inn name. To be honest I would only stay there again if all the other hotels within 30 miles were booked up.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2015

The staff were very nice and accommodating but the hotel is ready for an update, beds were not as comfortable as other Hampton Inns we've stayed in. The location is also in an odd place in the city. Nice enough stay....

Review collected in partnership with Hampton

Was this review helpful? Yes 1
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff . On the other hand, I would like to apologize for any inconvenience the room conditions may have caused you. Rest assured that the issues you have raised have been documented and will... More 

Lebanon, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

I have always been partial to Holiday Inn when traveling,but I can tell you my recent two week experience at Hampton Inn ,Hixon Tn,was surprisingly very nice. I especially like the early morning breakfast and the big smile on the face of employees. Ms Martha was always calm and very attentive to keeping her area clean and very well stocked... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

We are always grateful for an honest review & when our guest share their experience with us. We are happy to hear that you've enjoyed our location and our staff service.We are so glad you chose to stay with us More 

charlotte, United States
1 review
5 of 5 stars Reviewed March 1, 2015

This was my second stay in 6 months at the Hampton Inn Hixon Tennessee location. The Staff is very friendly and the Breakfast is very good and different every day. Rooms are very clean and comfortable. Hotel is very well maintained. Location is across the street from Northgate Mall and numerous restaurants

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for the wonderful compliments. I am delighted to hear that you enjoyed your visit with us and that you found your room and l our location to be fabulous and that our staff members provided excellent service; they are our greatest asset so thank you for acknowledging their hard work. We look forward to your return.... More 

Medina, United States
1 review
5 of 5 stars Reviewed February 26, 2015

Very friendly and helpful staff, fresh and clean inside and out. The staff was very helpful and accommodating. We like to easy proximity to the downtown Chattanooga and UTC areas. Also the easy accessibility to all of the sites, local areas and attractions.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for the awesome review! More importantly, thank you for choosing the Hampton inn Hixson your choice hotel. I'm happy to see that you enjoyed your stay with us and found our hotel accommodations comfortable. Looking forward to welcoming you back! Sincerely, Kiran Patel More 

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