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Hampton Inn Chattanooga Hixson

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1920 Hamill Road, Hixson, TN 37343-4909
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Hampton Inn Chattanooga Hixson
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (31)
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Birmingham, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Despite some reservation issues which were my own fault, the staff of Hampton Inn quickly and professionally corrected the problem and provided us a room. They have always been polite, helpful and attentive to our concerns.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lexington, United States
1 of 5 stars Reviewed yesterday NEW

We were on a road trip and tired. All we wanted was a peaceful place to sleep and rest. We were given a room with an ice-maker right outside our door. It was a nightmare of a night and all we got in the morning was an acknowledgment from the front desk attendant and the manager that this particular room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hickory, United States
3 of 5 stars Reviewed 2 days ago NEW

Hotel is decent and renovations should have bee mentioned to me before booking the room. Hotel had a strange aroma and hallway smelled unclean. Room was clean and had a slight smell but went away after I got used to room.

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice staff with good breakfast at this location. It appears to be getting an interior redo which it does need--although everything was very clean in our room. It is also getting an exterior redo.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your awesome review of your stay at our hotel.. I am also glad that you were able to enjoy the services and amenities provided by the hotel as well as the staff. Kiran Patel More 

Akron, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We came down for a quick trip to Chattanooga and found this to be a great hotel. We had a clean room and the lobby was clean. They served a hot and delicious breakfast. We will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your amazing review of our hotel. I am very happy that we were able to maintain the level of service you have come to expect from the Hilton group. I do hope that we have the opportunity to welcome you back. Kiran Patel More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was nice, staff was friendly. Room was clean and new since it was newly renovated. Hotel was under construction but was not much of an issue. The only issue was the poor sound proofing between rooms. was given an adjoining room so I had to listen to the sound of my neighbors every night (I was there for... More 

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Dear Guest, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior. On the other hand, We are very sorry about the sound. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit... More 

Saint Louis, Missouri
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Construction was present, but did not disturb me. I was put in one of the new rooms and I must say they did a nice job of updating them...with the exception of the bathroom door. It is just weird. It slides sideways, like a pocket door, but not into a pocket. It is mounted externally to the bathroom walls on... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you very much for taking the time to post your review following your recent visit at The Hamoton inn Hixson . We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time,Thank you for your feedback on the Bathroom door we will pass the information to Hilton. Kiran Patel G.M More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was being renovated during our stay but it was not too disruptive for us. We loved the new furnishings in our room and bathroom, lobby and all the updates! The beds were super comfy and everything was very clean even though they were remodeling. The staff was very friendly and helpful too. We will be staying here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for the great review! I am delighted to hear that you enjoyed your stay! Our team takes great pride in providing excellent service and it sounds like they delivered. I would like to personally thank you for your kind words. . We look forward to welcoming you back for your next trip to Chattanooga. Kiran Patel G.M More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The dark Front Desk gal that works in the evenings told me I need to get off the computer so her black friend and her son who weren't even guest at the hotel can get online and check her email. The friends son was loud and running all throughout the lobby. I was with my family and we could even... More 

Was this review helpful? Yes 1
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I would like to take a moment to personally thank you for submitting your experience. Your feedback is truly important to us . I apologize that we did not exceed your expectations on service throughout your stay. We strive to provide the world class experience you expect from our brand and regret this was not your experience. We will keep... More 

Georgia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had booked a room online, then called ahead to see about getting a different room ... when we showed up I asked about the change and it was granted. And I also got a new room when I asked for it. REALLY helpful at the front desk while they were super crowded with loads of Chattanooga weekend activities going on.... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for your review. We appreciate your business and look forward to seeing you again on your future travels in Chattanooga. So sorry about the Breakfast issue, Thank you for bringing that to our attention. Kiran Patel G.M More 

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