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Hampton Inn Chattanooga Hixson

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1920 Hamill Road, Hixson, TN 37343-4909
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Hampton Inn Chattanooga Hixson
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Hampton Inn Chattanooga Hixson
Review This Hotel

116 reviews from our community

Traveler rating
    47
    29
    22
    10
    8
See reviews for
42
23
13
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Winston Salem, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I feel like the Hampton Inn's have set a pretty high bar. I felt like this hotel does not live up to the Hampton Inn name. To be honest I would only stay there again if all the other hotels within 30 miles were booked up.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

1 review
3 of 5 stars Reviewed 1 week ago

The staff were very nice and accommodating but the hotel is ready for an update, beds were not as comfortable as other Hampton Inns we've stayed in. The location is also in an odd place in the city. Nice enough stay....

Review collected in partnership with Hampton

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff . On the other hand, I would like to apologize for any inconvenience the room conditions may have caused you. Rest assured that the issues you have raised have been documented and will... More 

Lebanon, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have always been partial to Holiday Inn when traveling,but I can tell you my recent two week experience at Hampton Inn ,Hixon Tn,was surprisingly very nice. I especially like the early morning breakfast and the big smile on the face of employees. Ms Martha was always calm and very attentive to keeping her area clean and very well stocked... More 

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

We are always grateful for an honest review & when our guest share their experience with us. We are happy to hear that you've enjoyed our location and our staff service.We are so glad you chose to stay with us More 

charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my second stay in 6 months at the Hampton Inn Hixon Tennessee location. The Staff is very friendly and the Breakfast is very good and different every day. Rooms are very clean and comfortable. Hotel is very well maintained. Location is across the street from Northgate Mall and numerous restaurants

Review collected in partnership with Hampton

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for the wonderful compliments. I am delighted to hear that you enjoyed your visit with us and that you found your room and l our location to be fabulous and that our staff members provided excellent service; they are our greatest asset so thank you for acknowledging their hard work. We look forward to your return.... More 

Medina, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly and helpful staff, fresh and clean inside and out. The staff was very helpful and accommodating. We like to easy proximity to the downtown Chattanooga and UTC areas. Also the easy accessibility to all of the sites, local areas and attractions.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for the awesome review! More importantly, thank you for choosing the Hampton inn Hixson your choice hotel. I'm happy to see that you enjoyed your stay with us and found our hotel accommodations comfortable. Looking forward to welcoming you back! Sincerely, Kiran Patel More 

Hixson, Tennessee
1 review
1 of 5 stars Reviewed February 14, 2015

Hampton Inn has always been my preferred hotel when traveling. I have lower back problems and need a firmer mattress. Every Hampton Inn, until now, has had a higher quality/ firmer mattress. The mattresses in this hotel are soft and bouncy. It seems to me that Hampton has lowered their standard. Last weekend me and my husband stayed in a... More 

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for taking the time to complete our Trip Advisor review. We appreciate your comments very much because they help us to target areas of need for change. We will surely use your comments to implement improvements at our property. We hope you come back and see us another time so that we may have the opportunity to provide... More 

Indiana, United States
1 review
4 of 5 stars Reviewed February 10, 2015

Very clean, except for a wet carpet between beds. Service was very good, and breakfast was fresh and area was very well kept and clean. The place was a little hard to find, also. I think that was due to the river and bridges and the type of exits used to get to hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your feedback. I appreciate the compliments about our breakfast . Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Kindly accept our sincere apologies about the carpet in your room. Your feedback is very important to us as... More 

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Nice clean hotel. Staff very nice and friendly. We were in Hixson because my Mother-in-Law passed away. Breakfast decent with plenty of choices. We forgot our cooler and staff called to let us know. How nice! I would definitely recommend this hotel. I would stay here again.

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for taking the time to post your review on TripAdvisor. I am very happy to hear that you enjoyed your stay,It is very important to know that we have delivered the kind of experience our guests expect from the Hampton inn and look forward to welcoming you again in the very near future. More 

Huntsville, United States
1 review
4 of 5 stars Reviewed February 4, 2015

Was visiting there with family for funeral. Staff was friendly and courteous. Location was convenient new shopping and food service. Would stay here again if family needs to meet in this area. Thanks Hampton Inn

Review collected in partnership with Hampton

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kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I am so glad that you and you family enjoyed your stay at our Hotel. My staff and I appreciate your comments as they are very motivating. Thank you for your business and for giving us the opportunity to serve you and your family. We look forward to seeing you again in the future. More 

1 review
5 of 5 stars Reviewed February 2, 2015

This hotel was great. It was clean and the staff was super. There is a large mall nearby which was convenient. . It was a little tough to get to as it was not on the expressway. However, it was not a problem and the hotel was worth the little extra time.I would highly recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Your review has made our day! We’re so glad to hear that The Hampton inn hotel exceeded your expectations . Thank you for your acknowledgement of our staff, they always try to go above and beyond to make our guests feel welcome and at home during their stay and are always ready to do whatever necessary to make your experience... More 

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15 photos of this hotel

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