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Hampton Inn Chattanooga Hixson

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1920 Hamill Road, Hixson, TN 37343-4909
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Hampton Inn Chattanooga Hixson
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Hampton Inn Chattanooga Hixson
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138 Reviews from our TripAdvisor Community

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Traveler rating
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    33
    25
    13
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (31)
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    (59)
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HIXSON
Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I called the hotel while on the road from Chicago in search of a place to take my Mom. My father is in rehab from a broken hip and my Mom didn't want to go home alone. The front desk agent was beyond helpful and even extended my checkout with out me asking. I didn't arrive til 130 am and... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your awesome review of your stay at our hotel.. I am also glad that you were able to enjoy the services and amenities provided by the hotel as well as the staff. Kiran Patel G.M More 

Springfield, Tennessee
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

We booked this room for 7/10-7/12. We ended up getting there around 1am on 7/11/15. The first thing I noticed was that the hotel was under construction, which NOBODY told us when we called. Then, as we walk to our room we notice that they have new signs up that say "because of the heat, construction will begin at 8am... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area.... More 

Birmingham, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Despite some reservation issues which were my own fault, the staff of Hampton Inn quickly and professionally corrected the problem and provided us a room. They have always been polite, helpful and attentive to our concerns.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for taking the time to post your review on TripAdvisor. I am very happy to hear that you enjoyed your stay,It is very important to know that we have delivered the kind of experience our guests expect from the Hampton inn and look forward to welcoming you again in the very near future. Kiran Patel G.M More 

Lexington, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

We were on a road trip and tired. All we wanted was a peaceful place to sleep and rest. We were given a room with an ice-maker right outside our door. It was a nightmare of a night and all we got in the morning was an acknowledgment from the front desk attendant and the manager that this particular room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. We are constantly monitoring the performance of all the hotels in the Hilton Portfolio of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on... More 

Hickory, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

Hotel is decent and renovations should have bee mentioned to me before booking the room. Hotel had a strange aroma and hallway smelled unclean. Room was clean and had a slight smell but went away after I got used to room.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I appreciate your review of your recent stay at our hotel. I understand that you were disappointed not been told about our Renovation we will keep your recommendations in mind so we may better delight our guests moving forward. The next time you are in town we hope you will visit us again so we can show you the complete... More 

1 review
4 of 5 stars Reviewed June 27, 2015

Very nice staff with good breakfast at this location. It appears to be getting an interior redo which it does need--although everything was very clean in our room. It is also getting an exterior redo.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your awesome review of your stay at our hotel.. I am also glad that you were able to enjoy the services and amenities provided by the hotel as well as the staff. Kiran Patel More 

Akron, United States
1 review
5 of 5 stars Reviewed June 25, 2015

We came down for a quick trip to Chattanooga and found this to be a great hotel. We had a clean room and the lobby was clean. They served a hot and delicious breakfast. We will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your amazing review of our hotel. I am very happy that we were able to maintain the level of service you have come to expect from the Hilton group. I do hope that we have the opportunity to welcome you back. Kiran Patel More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 22, 2015

The hotel was nice, staff was friendly. Room was clean and new since it was newly renovated. Hotel was under construction but was not much of an issue. The only issue was the poor sound proofing between rooms. was given an adjoining room so I had to listen to the sound of my neighbors every night (I was there for... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Dear Guest, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior. On the other hand, We are very sorry about the sound. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit... More 

Saint Louis, Missouri
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 17, 2015

Construction was present, but did not disturb me. I was put in one of the new rooms and I must say they did a nice job of updating them...with the exception of the bathroom door. It is just weird. It slides sideways, like a pocket door, but not into a pocket. It is mounted externally to the bathroom walls on... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you very much for taking the time to post your review following your recent visit at The Hamoton inn Hixson . We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time,Thank you for your feedback on the Bathroom door we will pass the information to Hilton. Kiran Patel G.M More 

1 review
5 of 5 stars Reviewed June 16, 2015

The hotel was being renovated during our stay but it was not too disruptive for us. We loved the new furnishings in our room and bathroom, lobby and all the updates! The beds were super comfy and everything was very clean even though they were remodeling. The staff was very friendly and helpful too. We will be staying here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for the great review! I am delighted to hear that you enjoyed your stay! Our team takes great pride in providing excellent service and it sounds like they delivered. I would like to personally thank you for your kind words. . We look forward to welcoming you back for your next trip to Chattanooga. Kiran Patel G.M More 

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