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Hampton Inn Chattanooga Hixson

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1920 Hamill Road, Hixson, TN 37343-4909
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1 room 1 guest
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Hampton Inn Chattanooga Hixson
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143 Reviews from our TripAdvisor Community

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Traveler rating
    61
    34
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    13
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
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  • All months
    (143)
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    (31)
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    (64)
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    (24)
  • Dec-Feb only
    (24)
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Louisville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was undergoing a major remodel while I was there, but everything was quiet after 5pm and the staff was fantastic. I travel on business and will be staying here again. Several great choices for eating nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for the great review! I am delighted to hear that you enjoyed your stay! Our team takes great pride in providing excellent service and it sounds like they delivered. I would like to personally thank you for your kind words. . We look forward to welcoming you back for your next trip to Chattanooga. Kiran Patel G.M More 

Mammoth Lakes, CA, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were relocating to Chattanooga and had to wait for our furniture to arrive. We chose this Hampton Inn because of its location to our new home. They are totally renovating the entire facility and our room was clean, new, quiet, and comfortable. New bed, mattress, etc. Great experience and the staff was very helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for the awesome review! More importantly, thank you for choosing the Hampton inn Hixson your choice hotel. I'm happy to see that you enjoyed your stay with us and found our hotel accommodations comfortable. Looking forward to welcoming you back. Kiran Patel G.M More 

Panama City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff were very pleasent. Hotel under renovation. Room had just been updated. Very elegant & modern. Room did appear smaller in size. The cooked breakfast was about the same everyday. Would have liked a better assortment.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I appreciate your review of our recent stay at our hotel. I understand that you were disappointed with your breakfast and we will review our offerings, keeping your recommendations in mind so we may better delight our guests moving forward. Kiran Patel G.M More 

Seneca, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brand new mattresses, upscale pillows in two firmnesses to choose from. Nice quiet room for a better price than at the downtown Chattanooga hotels--plus adjacent parking-- with easy access to the city and suburban shopping.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for your comments. I am glad that your stay at this hotel was enjoyable. Again thank you so much for your business and we look forward to seeing you in your future travels to Chattanooga. Kiran Patel G.M More 

Lexington, Kentucky
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was close to downtown and easy access. The highlight was the front desk staff. They were very helpful, knowledgeable of the area and took initiative. As I rode my motorcycle on this trip - they were very accommodating in letting me park my bike in a safe spot - will stay here again!

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

We are always grateful for an honest review & when our guest share their experience with us. We are happy to hear that you've enjoyed our location and our staff service.We are so glad you chose to stay with us Kiran Patel More 

HIXSON
Level Contributor
18 reviews
6 hotel reviews
5 of 5 stars Reviewed July 20, 2015

I called the hotel while on the road from Chicago in search of a place to take my Mom. My father is in rehab from a broken hip and my Mom didn't want to go home alone. The front desk agent was beyond helpful and even extended my checkout with out me asking. I didn't arrive til 130 am and... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for your awesome review of your stay at our hotel.. I am also glad that you were able to enjoy the services and amenities provided by the hotel as well as the staff. Kiran Patel G.M More 

Springfield, Tennessee
Level Contributor
3 reviews
2 of 5 stars Reviewed July 18, 2015

We booked this room for 7/10-7/12. We ended up getting there around 1am on 7/11/15. The first thing I noticed was that the hotel was under construction, which NOBODY told us when we called. Then, as we walk to our room we notice that they have new signs up that say "because of the heat, construction will begin at 8am... More 

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest suite. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to the area.... More 

Birmingham, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed July 1, 2015

Despite some reservation issues which were my own fault, the staff of Hampton Inn quickly and professionally corrected the problem and provided us a room. They have always been polite, helpful and attentive to our concerns.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Thank you so much for taking the time to post your review on TripAdvisor. I am very happy to hear that you enjoyed your stay,It is very important to know that we have delivered the kind of experience our guests expect from the Hampton inn and look forward to welcoming you again in the very near future. Kiran Patel G.M More 

Lexington, United States
1 review
1 of 5 stars Reviewed July 1, 2015

We were on a road trip and tired. All we wanted was a peaceful place to sleep and rest. We were given a room with an ice-maker right outside our door. It was a nightmare of a night and all we got in the morning was an acknowledgment from the front desk attendant and the manager that this particular room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. We are constantly monitoring the performance of all the hotels in the Hilton Portfolio of Brands and measuring them against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on... More 

Hickory, United States
1 review
3 of 5 stars Reviewed June 30, 2015

Hotel is decent and renovations should have bee mentioned to me before booking the room. Hotel had a strange aroma and hallway smelled unclean. Room was clean and had a slight smell but went away after I got used to room.

Review collected in partnership with Hampton

Was this review helpful? Yes
kiran p, General Manager at Hampton Inn Chattanooga Hixson, responded to this review

I appreciate your review of your recent stay at our hotel. I understand that you were disappointed not been told about our Renovation we will keep your recommendations in mind so we may better delight our guests moving forward. The next time you are in town we hope you will visit us again so we can show you the complete... More 

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