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Holiday Inn Express Nashville - Hendersonville

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615 East Main Street, US Highway 31 E, Hendersonville, TN 37075
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1 room 1 guest
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Holiday Inn Express Nashville - Hendersonville
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113 Reviews from our TripAdvisor Community

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Traveler rating
    73
    22
    10
    4
    4
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37
15
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Beach Gardens, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very welcoming hotel. Came here for a quick business trip. Glenda Smiley was just as her name ...pleasant and smiling! WONDERFUL breakfast: pancakes, yogurt, oatmeal, eggs, fruit...you name it! Employees were all eager to help. Room view wasn't terrific, but I was only there to sleep. Room was clean and spacious. Overall a 10 in my book.

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Thank you for the excellent review! Yes this is one of the best staff I have had the priviliage of working with. I couldn't do it without them... Glenda is wonderful. I am happy to hear you enjoyed your stay with us and hope to see you again soon. Thank you for your loyalty to our hotel and brand. Safe... More 

Shepherdsville, Kentucky
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and I got to the hotel around 2pm- I understood it may be too early to check in. While I didn't mind the wait (we left and visited Downtown Nashville during this time) The staff was ho-hum, never welcoming or smiling, answering phone calls without even excusing themselves while we were in the middle of conversation. Just thought... More 

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

I am so sorry to hear that your experience was not as expected from some of the staff members here. I will share this with our team as it will only help us improve our services. A great stay starts with the reservation process and I am happy to see that they were able to get you settled quickly during... More 

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for one night about a week ago with my teenage son. We were in for a Nashville Sounds baseball game. It surpassed my expectations. The beds and pillows were very comfortable. The lobby and dining area were large and allowed for a small meeting I had as well as some reading. Coffee always available and hot! Great... More 

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

What a wonderful review Brian! Thank you for taking the time out of your busy schedule to write a comment about your stay with us at Holiday Inn Express Hendersonville! I appreciate your loyalty to our brand and The Nashville Sounds have a great new stadium I am glad the weather held out for the game! I hope you were... More 

Ashland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

Wow.......we will definitely stay here again !!! Close to friends ( 5 ) miles and relatives ( 12 ) miles. 15 miles from downtown Nashville. Next to Trinity Music ---- staff is extremely polite and Miss Debbie in the breakfast room is a sweetheart. Glenda at front desk made us feel like family.

Was this review helpful? Yes 1
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good morning Paul, It was a pleasure to have you with us and we are so happy that you enjoyed your stay! Im glad that we could be your home away from home. Our staff works very hard to ensure each guest has a comfortable and clean room to relax and rejuvenate and like you said visit family and friends... More 

Grain Valley, Missouri, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2015

First trip to Nashville area and we stayed at the Holiday Inn Express Nashville- Henderson. We found this property to be well kept, clean and the staff was courteous, friendly and more then willing to help in any way they could. We spent three nights and if we had any questions the staff went out of there way to help.... More 

Was this review helpful? Yes 1
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good morning, Thank you for taking the time to leave a comment regarding your stay with us at Holiday Inn Express- Hendersonville! I am so happy to hear the staff was accommodating and that you enjoyed your time here. Please let me know if you are headed back this way soon we would love you have you stay again! More 

Nashville, Tennessee
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 23, 2015

I have stayed at this hotel numerous times. Room was clean. Marble sink counter in bathroom. Tub and shower a little worn. Room was clean. Staff was friendly and helpful. We had minor maintenance issue and it was fixed immediately after we were offered the option of changing rooms if we wanted. Breakfast is much better than last time we... More 

Was this review helpful? Yes 1
JamieWalicki, Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good Morning Tim Thank you so much for the kind review. I appreciate you taking the time to leave such great comments. We love our hotel and could not have said it better for our guests to stay with us! Thank you, Thank you, Thank you. More 

Shannon, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2015

A great oasis in the middle of a hectic area. This Inn is located conveniently in a very busy area of Hendersonville, lots of business nearby and some great restaurants. But what you will really appreciate is the cleanliness, the comfort and the quietness of this facility. Our second visit here and it won't be the last if business brings... More 

Was this review helpful? Yes 1
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

We could not have thought of a better description of our hotel! Thank you for the wonderful comments about your stay with the Holiday Inn Express- Hendersonville!! Our hotel staff works hard every day to ensure each guest experience is tailored to their needs. Clean, comfortable and quiet is exactly what we love about being here and are glad our... More 

Dalton, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Very clean and friendly! Great breakfast! Some of the best staff ever! I would recommend this hotel to anyone! We stayed for two nights during a convention and would definitely stay there again! Great comfort!

Was this review helpful? Yes 1
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good Afternoon! Thank you so much for taking the time to leave a great comment about our hotel!! We love the new renovation and we are glad to hear that our guests are loving it too. I hope you were able to relax during your recent convention visit! If you are ever back in the area please give us a... More 

1 review
5 of 5 stars Reviewed April 27, 2015

Rooms were clean, tub drains were not clogged up, the room was bright and ALL lights worked. Beds were comfortable. Rooms were not cramped. The Breakfast area was clean and well kept. Food was hot and offered many selections. Breakfast area was open early and the attendant was proud of her area of responsibility. Parking was appeal. The only complaint... More 

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello John Thank you for taking time to write a review about your recent stay! I could not help but smile at your comment with all the lights working! Isnt that how it is supposed to be? We appreciate your feedback and i will be sure to share with my entire team!! They are very dedicated and are excited to... More 

Concord, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 26, 2015

I stayed at this Holiday Inn in 2010 while I was deployed by FEMA for the Nashville floods. I have to say that the staff was amazing, the hotel is great, and the breakfast was filling and also amazing. The lobby has classic cars and you can use the YMCA for free which is right across the street. I miss... More 

Was this review helpful? Yes 1
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear ExcaliburHope Thank you for taking the time to leave such a great compliment to our team and hotel!!! I appreciate your feedback and I am glad to hear your stay was so great. Thank you for choosing the Holiday Inn Express Hendersonville, we appreciate your loyalty all these years! I will be sure to share your great review with... More 

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