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Holiday Inn Express Nashville - Hendersonville

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615 East Main Street, US Highway 31 E, Hendersonville, TN 37075
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Holiday Inn Express Nashville - Hendersonville
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Holiday Inn Express Nashville - Hendersonville
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100 reviews from our community

Traveler rating
    62
    21
    9
    4
    4
See reviews for
33
14
7
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tennessee
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

After an afternoon of baseball on Saturday, we learned we'd need to be back in Hendersonville by 8am for the first of what would be 3 games on Sunday morning. After calling Holiday Inn Express and learning they were booked and then calling every other hotel chain to learn they were all booked for the night, we called back to... More 

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear CasualTripTaker, WOW!!!! Happy to hear your team WON!!!!!!!!!!!!!CONGRATS! We are happy to be able to assist our guests whenever possible! I am glad to hear that when you called back to our hotel we were able to get you a clean comfortable place to stay. Our team is dedicated to making sure each of our guests enjoy their stay... More 

Celebration
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have had the pleasure of staying in this hotel multiple times over the past couple of months and they have yet to disappoint me. The staff is always friendly, upbeat, helpful, kind and courteous. The business center has computers and a printer that never fails, breakfast is hot and fresh, the rooms are updated and nice, the location is... More 

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good Morning Joan Thanks for the great compliments and wonderful feedback from your recent stay! We love our guests and we think it shows in our genuine care for them. I am happy to hear that your stay was great and that you felt comfortable here. I will share your comments with our team. Please join us again soon!!! More 

Top Contributor
152 reviews 152 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great welcome so friendly amd cheered us up after a 10 hour drive. Room was clean, and very comfortable. Would recommend this hotel for any other travelers. The location is nice and the area is quite allowing for a relaxing night. Front desk person went out of her way for us amd all our requests. 3/28/15 @ 7 pm...she made... More 

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Excellent News. Thank you for taking the time to write a great comment about our property! We love our staff here and they work hard to make sure you feel welcome from the moment that you walk thru our doors. Our home is your home. Hope we see you again soon! More 

California
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is nice and clean. The breakfast was awesome. Hotel staff were very friendly and courteous. I thoroughly enjoyed everything about this property. The front desk staff was very helpful. I was checked in very quickly and then checked out the same way. This was definitely a plus, because I am always running late.

Was this review helpful? Yes
JamieWalicki, General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Thank you for leaving such great comments about your recent stay with us! Our team is dedicated to making sure every guest stay is great. I am glad you enjoyed it and that the team was helpful and friendly. I will be sure to share your comments with everyone! Please join us again soon! Safe Travels... More 

GROVER BEACH
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have our Roy Orbison Fan Gathering here every year in April, to celebrate Roy's life during the week of his Birthday,....which is on April 23rd..........The hotel and the staff are excellent, they make it all so easy for us, and the banquet room is lovely,.......the staff is always so friendly and willing to help us with anything we need.......The... More 

Was this review helpful? Yes
JamieWalicki, Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good Morning! Thank you for taking the time to write such a great comment about our hotel! Our staff is working hard every day to ensure our guests have an awesome experience!! We love having your group here with us and look forward to it as much as you do... We will get the cinnamon rolls ready!! Thanks again! More 

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

I love this hotel. The rooms are clean, spacious, they have complimentary fruit and coffee 24h in the lobby. Very nice complimentary breakfast, superb service staff with quick assistance. I will never stay anywhere else!

Was this review helpful? Yes
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hi SheenaS Thank you for taking the time to post this great review. It was a pleasure having you visit our Holiday Inn Express. I am very pleased to hear that Team took such great care of you. Jamie and her incredible Team takes pride in delivering great service and they always “knock it out of the park”. I hope... More 

Pensacola, FL
Top Contributor
296 reviews 296 reviews
24 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed November 11, 2014

Great location on Main Street in Hendersonville. In process of total renovation. Lobby has been renovated. Rooms were nice but not great. The baths still have the low toilets and evidently a problem with flushing at times as we had to have a plunger in the early evening. It was brought up to us and left. Noone from the hotel... More 

Was this review helpful? Yes
Annette-TeamHampton, Area General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello JiamesB Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only "Good" . Our goal is to be your Hotel of choice when you're in our area and to provide Excellence in Service from every department, I'm truly sorry that... More 

Dana Point
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 28, 2014

Showed up at 7 PM after traveling all day and was told they did not have a room. This was reserved and guaranteed. Neither me or my client were notified. Staff was put in a hard place and were embarrassed and pleasant. Management should be fired!

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Aligns I really appreciate your taking the time to let us know of the problem with your reservation. I know how frustrating reservation problems can be and do apologize for the inconvenience. A good stay begins with an efficient reservation procedure providing the accommodations you expect. I am sorry if this was not your experience. You can be confident... More 

Top Contributor
52 reviews 52 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 15, 2014

Recently stayed 2 nights at the Holiday Inn Express with my boyfriend. The front desk was extremely friendly and helpful. We needed to print off tickets and the computers were updating, so we weren't able to do so. The man at the front desk let me log on his computer to print them off and I was extremely grateful for... More 

Was this review helpful? Yes
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Oliveyouoliver Thank you so much for taking the time to leave us your feedback. I am pleased to know that our location exceeded your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We assure you that your comfort and satisfaction are... More 

Chattanooga, Tennessee, United States
Top Contributor
59 reviews 59 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 26, 2014

We only stayed one night, and checked in late. I was a little confused at first with the entrance to the hotel. They are under construction so the entrance has been moved to the actual front of the building. the lobby was very nice, they have a beautiful old car roped of in the lobby which was pretty cool. The... More 

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Deanne D Thank you for sharing that fantastic review about our hotel! We are always happy when a guest has a great stay with us, this is something that we work for everyday. We certainly apologize for the entrance confusion. We look forward to seeing you again in the future, and we are truly thankful for your patronage! Safe... More 

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