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Holiday Inn Express Nashville - Hendersonville

2.5 of 5 615 East Main Street, US Highway 31 E, Hendersonville, TN 37075
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Holiday Inn Express Nashville - Hendersonville
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Holiday Inn Express Nashville - Hendersonville
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94 reviews from our community

Traveler rating
    57
    20
    9
    4
    4
See reviews for
31
14
7
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pensacola, FL
Top Contributor
244 reviews 244 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location on Main Street in Hendersonville. In process of total renovation. Lobby has been renovated. Rooms were nice but not great. The baths still have the low toilets and evidently a problem with flushing at times as we had to have a plunger in the early evening. It was brought up to us and left. Noone from the hotel... More

Was this review helpful? Yes
Annette-TeamHampton, Area General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello JiamesB Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only "Good" . Our goal is to be your Hotel of choice when you're in our area and to provide Excellence in Service from every department, I'm truly sorry that... More

Dana Point
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Showed up at 7 PM after traveling all day and was told they did not have a room. This was reserved and guaranteed. Neither me or my client were notified. Staff was put in a hard place and were embarrassed and pleasant. Management should be fired!

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Aligns I really appreciate your taking the time to let us know of the problem with your reservation. I know how frustrating reservation problems can be and do apologize for the inconvenience. A good stay begins with an efficient reservation procedure providing the accommodations you expect. I am sorry if this was not your experience. You can be confident... More

Senior Contributor
39 reviews 39 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 15, 2014

Recently stayed 2 nights at the Holiday Inn Express with my boyfriend. The front desk was extremely friendly and helpful. We needed to print off tickets and the computers were updating, so we weren't able to do so. The man at the front desk let me log on his computer to print them off and I was extremely grateful for... More

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Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Oliveyouoliver Thank you so much for taking the time to leave us your feedback. I am pleased to know that our location exceeded your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We assure you that your comfort and satisfaction are... More

Chattanooga, Tennessee, United States
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 26, 2014

We only stayed one night, and checked in late. I was a little confused at first with the entrance to the hotel. They are under construction so the entrance has been moved to the actual front of the building. the lobby was very nice, they have a beautiful old car roped of in the lobby which was pretty cool. The... More

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Deanne D Thank you for sharing that fantastic review about our hotel! We are always happy when a guest has a great stay with us, this is something that we work for everyday. We certainly apologize for the entrance confusion. We look forward to seeing you again in the future, and we are truly thankful for your patronage! Safe... More

Columbus, Mississippi
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

The hotel was very nice. We had a king bed room. It was great- large roomy with a sitting area and large tv. The location was good too. We attended a wedding at the church just behind the hotel and ate at a Mexican restaurant just down the road. The employees behind the desk were very helpful when we discovered... More

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Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Thanks evcarter Thank you so much for taking the time to leave us your feedback. I am pleased to know that our location suited your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We assure you that your comfort and satisfaction are... More

Overland Park, Kansas
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2014

This HI Express is one of the few hotels in close-in Hendersonville. It is undergoing extensive renovation, which is still going on. The lobby area and breakfast area are complete and are very attractive. However, I would suggest that the hotel upgrade its breakfast fare to complement the refurbished breakfast room. The "new" rooms are attractive but seem to be... More

Was this review helpful? Yes
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello CarlS Thank you for the feedback regarding your recent stay with us. We are so pleased that you like the updates that we have recently done, but disappointed that we did not exceed your expectations with our breakfast options. Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2014

Excellent! Room, service, price, everything. The 57 Jag in the lobby was very cool. Breakfast was quick and good. Stayed here on July 3, Thursday night, got some local Witts BBQ and fireworks show before heading to Myrtle Beach.

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Greetings hogjoy Thank you for sharing such kind sentiments regarding your recent stay with us. It is always our greatest desire to exceed your expectations while serving your lodging needs. We hope to see you back soon Team Express More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

I just spent two nights at the Holiday Inn Express Nashville-Hendersonville with my two boys, ages 6 and 7. They would try anyone's patience, but the staff were wonderfully accommodating. We got to swim in the outdoor pool until 10:00 on a beautiful summer's night. The staff lent us storeroom space for our bicycles and helped me transport the luggage... More

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Travelingwithgobblins Thank you for taking the time to review your recent stay at our Holiday Inn Express in Hendersonville . I appreciate you recognizing our team for their superior customer service. We are very fortunate to have such a passionate General Manager , Jamie, and her entire Team that truly enjoy engaging with every guest. We know you have... More

Jeffersonville, Indiana
1 review
4 of 5 stars Reviewed June 16, 2014

Over all the hotel is what you would expect at the given price point and location. We were in town to attend a funeral and only stayed one night. There was some remodeling going on but it seem to be well isolate from the room where we stayed. The room was clean, the free breakfast was good and the staff... More

Was this review helpful? Yes
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hi Anthony Thank you for taking the time to write such a great review. We know you have many choices for your lodging needs, we truly appreciate you choosing our Holiday Inn. The Hendersonville Team love to take care of their guests, and strive to provide legendary service. I will be sure to share your comments with them. We cant... More

Dallas, Texas
Top Contributor
136 reviews 136 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 11, 2014

I have never ever stayed in a Holiday Inn Express, and this one is the middle of being remodeled.... Its okay by me because the front desk person, Ms. Catlin, made up for every thing to include the remodeling.... She is very sweet and very polite and the blues of hers can melt an iceberg..... They have breakfast area and... More

Was this review helpful? Yes
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello J S On behalf of our entire staff, I want to thank you for taking the time to write a TripAdvisor review about our hotel. Your kind words have been shared with everyone and we are thrilled you enjoyed your stay with us! The comments about Caitlin are so appreciated, she is one of the best, I would just... More

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Additional Information about Holiday Inn Express Nashville - Hendersonville

Address: 615 East Main Street, US Highway 31 E, Hendersonville, TN 37075
Phone Number:
Location: United States > Tennessee > Sumner County > Hendersonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Nashville - Hendersonville 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Nashville - Hendersonville Hotel Hendersonville
Holiday Inn Hendersonville
Hendersonville Holiday Inn

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