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Holiday Inn Express Nashville - Hendersonville

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615 East Main Street, US Highway 31 E, Hendersonville, TN 37075
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Holiday Inn Express Nashville - Hendersonville
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Holiday Inn Express Nashville - Hendersonville
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98 reviews from our community

Traveler rating
    61
    20
    9
    4
    4
See reviews for
31
14
7
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel had it all. The breakfast was very well prepared. The rooms were very nice and not outdated, like many hotels. I greatly enjoyed my stay. I loved the area that this location is in. All of the hotel staff were excellent during our entire stay. They were very personable and focused on meeting my needs, which they did.... More 

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California
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is nice and clean. The breakfast was awesome. Hotel staff were very friendly and courteous. I thoroughly enjoyed everything about this property. The front desk staff was very helpful. I was checked in very quickly and then checked out the same way. This was definitely a plus, because I am always running late.

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GROVER BEACH
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have our Roy Orbison Fan Gathering here every year in April, to celebrate Roy's life during the week of his Birthday,....which is on April 23rd..........The hotel and the staff are excellent, they make it all so easy for us, and the banquet room is lovely,.......the staff is always so friendly and willing to help us with anything we need.......The... More 

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JamieWalicki, Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Good Morning! Thank you for taking the time to write such a great comment about our hotel! Our staff is working hard every day to ensure our guests have an awesome experience!! We love having your group here with us and look forward to it as much as you do... We will get the cinnamon rolls ready!! Thanks again! More 

Hamilton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I love this hotel. The rooms are clean, spacious, they have complimentary fruit and coffee 24h in the lobby. Very nice complimentary breakfast, superb service staff with quick assistance. I will never stay anywhere else!

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Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hi SheenaS Thank you for taking the time to post this great review. It was a pleasure having you visit our Holiday Inn Express. I am very pleased to hear that Team took such great care of you. Jamie and her incredible Team takes pride in delivering great service and they always “knock it out of the park”. I hope... More 

Pensacola, FL
Top Contributor
291 reviews 291 reviews
24 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed November 11, 2014

Great location on Main Street in Hendersonville. In process of total renovation. Lobby has been renovated. Rooms were nice but not great. The baths still have the low toilets and evidently a problem with flushing at times as we had to have a plunger in the early evening. It was brought up to us and left. Noone from the hotel... More 

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Annette-TeamHampton, Area General Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello JiamesB Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was only "Good" . Our goal is to be your Hotel of choice when you're in our area and to provide Excellence in Service from every department, I'm truly sorry that... More 

Dana Point
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 28, 2014

Showed up at 7 PM after traveling all day and was told they did not have a room. This was reserved and guaranteed. Neither me or my client were notified. Staff was put in a hard place and were embarrassed and pleasant. Management should be fired!

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Aligns I really appreciate your taking the time to let us know of the problem with your reservation. I know how frustrating reservation problems can be and do apologize for the inconvenience. A good stay begins with an efficient reservation procedure providing the accommodations you expect. I am sorry if this was not your experience. You can be confident... More 

Senior Contributor
48 reviews 48 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 15, 2014

Recently stayed 2 nights at the Holiday Inn Express with my boyfriend. The front desk was extremely friendly and helpful. We needed to print off tickets and the computers were updating, so we weren't able to do so. The man at the front desk let me log on his computer to print them off and I was extremely grateful for... More 

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Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello Oliveyouoliver Thank you so much for taking the time to leave us your feedback. I am pleased to know that our location exceeded your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We assure you that your comfort and satisfaction are... More 

Chattanooga, Tennessee, United States
Top Contributor
59 reviews 59 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 26, 2014

We only stayed one night, and checked in late. I was a little confused at first with the entrance to the hotel. They are under construction so the entrance has been moved to the actual front of the building. the lobby was very nice, they have a beautiful old car roped of in the lobby which was pretty cool. The... More 

Was this review helpful? Yes 1
Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Deanne D Thank you for sharing that fantastic review about our hotel! We are always happy when a guest has a great stay with us, this is something that we work for everyday. We certainly apologize for the entrance confusion. We look forward to seeing you again in the future, and we are truly thankful for your patronage! Safe... More 

Columbus, Mississippi
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

The hotel was very nice. We had a king bed room. It was great- large roomy with a sitting area and large tv. The location was good too. We attended a wedding at the church just behind the hotel and ate at a Mexican restaurant just down the road. The employees behind the desk were very helpful when we discovered... More 

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Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Thanks evcarter Thank you so much for taking the time to leave us your feedback. I am pleased to know that our location suited your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We assure you that your comfort and satisfaction are... More 

Overland Park, Kansas
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 12, 2014

This HI Express is one of the few hotels in close-in Hendersonville. It is undergoing extensive renovation, which is still going on. The lobby area and breakfast area are complete and are very attractive. However, I would suggest that the hotel upgrade its breakfast fare to complement the refurbished breakfast room. The "new" rooms are attractive but seem to be... More 

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Annette-TeamHampton, Area Manager at Holiday Inn Express Nashville - Hendersonville, responded to this review

Hello CarlS Thank you for the feedback regarding your recent stay with us. We are so pleased that you like the updates that we have recently done, but disappointed that we did not exceed your expectations with our breakfast options. Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have... More 

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