We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Harriman

2.0 of 5
Hotel website
Hotel deals
1845 South Roane St, Harriman, TN 37748
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Quality Inn Harriman
View Map
Add Photo Write a Review

44 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    9
    9
    7
    3
    16
See reviews for
17
10
5
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (44)
  • Mar-May only
    (6)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (8)
All months
Freehold, New Jersey
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel itself was fine - rooms are clean, the breakfast was good. Its an old style motel type of place. Good news is that there is a Cracker Barrel right next door! The staff is great! 2 things I did not like: 1- the Extra $5 tax that is added on. I realize that the reservation says its an... More 

Was this review helpful? Yes
terry s, Guest Relations Manager at Quality Inn Harriman, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It means a lot to hear from guests who are satisfied with all of our services and amenities. It is also important to us to hear from you on the issues that you experienced so that they can be quickly... More 

Sturbridge, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I was looking for a place to rest after a 12 hours drive. It was 2:30 in the morning and I was exhausted. There were several hotels in the area, but I decided to stay in this hotel because I had good experience before with Quality Inn hotels. The hotel is complete outdated. I'm ok with that as long as... More 

Was this review helpful? Yes
terry s, Guest Relations Manager at Quality Inn Harriman, responded to this review

We appreciate your loyalty to our brand and we are deeply saddened to hear that you are seeking out other hotels due to the lapse in service you experienced during your recent stay. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you again in the future. More 

Travelers are raving about these Harriman hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 16, 2015

We had be traveling for almost eight hours and were so exhausted we just pulled over at the next available exit! We were nervous about staying here because we knew nothing about the area and were to tired to check reviews. The rate was affordable so we stayed! The hotel is nothing luxury but it was clean, the bed slept... More 

Was this review helpful? Yes
terry s, Guest Relations Manager at Quality Inn Harriman, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be very satisfactory. We are glad your stay was comfortable and we look forward to your next visit! More 

Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 18, 2015

We are residents of an adjacent county which recently suffered a destructive ice storm that left our home, and thousands of others, without power for a week. For that reason, all of the hotels near our home were fully booked. We drove approximately 40 minutes to Harriman, TN. We checked in at the Quality Inn in the evening of Sunday... More 

Was this review helpful? Yes 1
Kansas City, Missouri
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

The property provided the basics for a traveler's needs - room was acceptable - some furnishings a bit shopworn but overall the stay was as expected for a middle of the road stay. No downside surprises. Room actually was fairly well appointed with couch, work desk, optional safe - make sure that's removed from the bill - and decent but... More 

Was this review helpful? Yes
terry s, Manager at Quality Inn Harriman, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We are glad that you found our location to be convenient and that you found the accommodations and service to be satisfactory. We look forward to welcoming you back during your next stay in the area. More 

Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

Do not! I repeat...do not waste your money at this hotel. I requested a non smoking room but the room wrecked of a strange odor. After flushing the toilet, the bathroom wrecked of a vomit smell. Been driving from Virginia and was too tired to get another room. The room is completely outdated including the television. No television service and... More 

Was this review helpful? Yes 1
Tiffany L, Front Office Manager at Quality Inn Harriman, responded to this review

Dear , Denpattt, I would like to start by apologizing for the stay that you had. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing upgrades to the... More 

Blountville, Tennessee
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

after reading reviews by other quest i had a few misgivings but the room that i was assigned was very nice. bed was comfortable and the room was clean. the room sanitizer was a little on the heavy side but quickly went away when the heat came on. we will stay again when in the area.

Was this review helpful? Yes 1
terry s, Guest Relations Manager at Quality Inn Harriman, responded to this review

It is so rewarding to hear that we were able to provide a clean and comfortable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Grand Canyon National Park, Arizona
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 11, 2014

Everything about our stay here was very nice... nice clean room, nice comfy bed, nice & friendly staff, nice variety breakfast, nice quiet trains across the street. (LOL). Actuallly, our stay here was very nice, just not your standard "Quality Inn" , but we will stay here again. :)

Was this review helpful? Yes
terry s, Manager at Quality Inn Harriman, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. It means a lot to hear from guests who are satisfied with all of our services and amenities.... More 

Naples, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

Upon arriving at the hotel we were greeted with a nice sitting area. The check in clerk was amazing!! She did everything she could to make our stay comfortable. The rooms are out side entrances but, the rooms are really clean and comfortable. The price is not super expensive like the other hotels around that area.. will be coming back!!... More 

Was this review helpful? Yes 1
terry s, Manager at Quality Inn Harriman, responded to this review

It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you... More 

Crystal River
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed August 29, 2014

Not our first choice, but we happened in when the Longest Yard Sale was kicking off and had no better choice. The "non-smoking" room absolutely reeked of stale smoke to the point we had to buy a fan and air freshener to allow us to breath. Cleaning needs to improve. Long black hairs were all over the bathroom floor (not... More 

Was this review helpful? Yes 1
terry s, Manager at Quality Inn Harriman, responded to this review

I am so sorry to hear about the difficulties that you experienced with the smoke smell in your room and especially sorry to learn of the incident with someone trying to enter the room. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

11 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Harriman
0.1 mi away
Comfort Inn
Comfort Inn
#1 of 5 in Harriman
4.5 of 5 stars 73 reviews
0.2 mi away
Holiday Inn Express Hotel & Suites Harriman
0.7 mi away
Days Inn Harriman
Days Inn Harriman
#3 of 5 in Harriman
3.5 of 5 stars 72 reviews
Show Prices
Show Prices
Show Prices
5.1 mi away
Super 8 Hotel of Kingston
8.7 mi away
Motel 6 Kingston
Motel 6 Kingston
#2 of 3 in Kingston
4.0 of 5 stars 21 reviews
22.2 mi away
Comfort Suites
Comfort Suites
#1 of 12 in Crossville
4.5 of 5 stars 158 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay