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All 5 Harriman hotels

Quality Inn Harriman

2.0 of 5 Hotel   |   1845 South Roane St, Harriman, TN 37748
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Quality Inn Harriman
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Ranked #4 of 5 Hotels in Harriman
A recent review
4 of 5 stars Reviewed December 15, 2014
blm37617 Blountville, Tennessee
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38 reviews from our community

Traveler rating
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    7
    3
    13
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Blountville, Tennessee
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 15, 2014

after reading reviews by other quest i had a few misgivings but the room that i was assigned was very nice. bed was comfortable and the room was clean. the room sanitizer was a little on the heavy side but quickly went away when the heat came on. we will stay again when in the area.

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terry s, Guest Relations Manager at Quality Inn Harriman, responded to this review

It is so rewarding to hear that we were able to provide a clean and comfortable experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Myrtle Beach, South Carolina
Top Contributor
77 reviews 77 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 11, 2014

Everything about our stay here was very nice... nice clean room, nice comfy bed, nice & friendly staff, nice variety breakfast, nice quiet trains across the street. (LOL). Actuallly, our stay here was very nice, just not your standard "Quality Inn" , but we will stay here again. :)

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terry s, Manager at Quality Inn Harriman, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. It means a lot to hear from guests who are satisfied with all of our services and amenities.... More 

Naples, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

Upon arriving at the hotel we were greeted with a nice sitting area. The check in clerk was amazing!! She did everything she could to make our stay comfortable. The rooms are out side entrances but, the rooms are really clean and comfortable. The price is not super expensive like the other hotels around that area.. will be coming back!!... More 

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terry s, Manager at Quality Inn Harriman, responded to this review

It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you... More 

Crystal River
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 29, 2014

Not our first choice, but we happened in when the Longest Yard Sale was kicking off and had no better choice. The "non-smoking" room absolutely reeked of stale smoke to the point we had to buy a fan and air freshener to allow us to breath. Cleaning needs to improve. Long black hairs were all over the bathroom floor (not... More 

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terry s, Manager at Quality Inn Harriman, responded to this review

I am so sorry to hear about the difficulties that you experienced with the smoke smell in your room and especially sorry to learn of the incident with someone trying to enter the room. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope... More 

1 review
2 of 5 stars Reviewed August 17, 2014

"Terrible service at Front Desk" We arrived at the hotel around 7:00 pm on August 17, 2014. The front desk lady checked us in and provided the WIFI info. We came to the room (#101) and found out that the WIFI was not working. I asked for a change of room due to the nonworking WIFI. The clerk said our... More 

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terry s, Manager at Quality Inn Harriman, responded to this review

I sincerely apologize for the very unfortunate incident you experienced at our hotel. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I hope that you will consider staying with us again so that we can... More 

Wausau, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel was cheap and nearby the Longest Yard Sale so I booked it early. It seemed clean enough and beds were comfortable. A negative was that the hotel was old and had outdoor entrances and only stairs to second floor. We checked in around 5pm and had to wait while the front desk checked to see if our room... More 

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terry s, Manager at Quality Inn Harriman, responded to this review

I regret to discover that you weren't thoroughly impressed with our accommodations and services during your most recent stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. Thank you for taking the time to share your experience and to bring these matters to ourattention. More 

Risingsun, Ohio, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 5, 2014

I selected this hotel because of the location and pet friendly. I will never stay there again. The bathroom had hairs and dead bugs on the floor. The furniture was dusty and there were fingernail clippings on the TV stand. The noise from people at the pool continued past 10pm. We were getting up very early to hit the road... More 

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terry s, Manager at Quality Inn Harriman, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We strive to ensure that our pet-friendly atmosphere does not equate to a lower standard of cleanliness. If your room was not cleaned according to these standards, I hope you will accept our sincerest apologies for the oversight and we appreciate that you... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

I have stayed in this hotel several times now and the service and quietness of the hotel is great even if there are railroad tracks nearby (across highway)... Poolside is a fantastic place to stay in hot summer days. Cracker Barrel restaurant it within walk distance and has great food.

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terry s, Manager at Quality Inn Harriman, responded to this review

I am thrilled to see that you enjoyed your time at the hotel! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We greatly appreciate the time you've taken to rate our hotel and... More 

1 review
1 of 5 stars Reviewed July 2, 2014

If there service on the telephone is any indication of the service at this hotel, stay away. My wife called to cancel a reservation and was hung up on two times. I called and was put on hold for ten minutes when asking for a manager. I called back and couldn't get a word in before they said hold and... More 

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terry s, Manager at Quality Inn Harriman, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. This issue is being addressed with our staff and management. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. More 

Greencastle
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 6, 2014

We checked in on Sunday day afternoon. We arrived in time for the desk clerk to call the police because the HOUSE KEEPERS were fighting. I requested a crib for our daughter at 3 pm. It's 10 pm and 3 phone calls later and we have no crib, just excuses about a manager who supposedly is looking for one. Still.... More 

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Additional Information about Quality Inn Harriman

Address: 1845 South Roane St, Harriman, TN 37748
Phone Number:
Location: United States > Tennessee > Harriman
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Harriman 2*
Number of rooms: 80
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