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All 5 Harriman hotels

Holiday Inn Express Hotel & Suites Harriman

2.5 of 5 Hotel   |   1885 South Roane Street, Harriman, TN 37748
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Ranked #2 of 5 hotels in Harriman
A recent review
4 of 5 stars reviewed 1 week ago
localtraveler865 Knoxville
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  • Reviews (45)
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45 people have reviewed this hotel

Traveler rating
    25
    15
    2
    1
    2
See reviews for
25
7
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Knoxville
Contributor
15 reviews 15 reviews
11 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

HIE is one of my favorite hotels to lodge in since being introduced to this franchise at my last employer. Unfortunately, I have never been able to take my family to HI due to its rates, especially during prime times so imagine my excitement when this HIE had lower rates than the other two hotels nearby and during the infamous... More

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Miamisburg
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I loved this hotel! Check-in was quick, staff friendly, and our room was clean and a great value. After a long traveling day we thoroughly enjoyed the pool. The breakfast was really wonderful and our hostess Carol did a fabulous job of keeping food items restocked. Its so helpful to have breakfast in the hotel and this... More

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Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed one night at this Holiday Inn during a snow storm in early February 2014. The hotel was nicely decorated and the room was clean. However, after returning from a convenient store, we were told to collect our things and vacate the hotel. The manager told us that our credit card would be charged an extra... More

Was this review helpful? Yes 2
Wes P, Manager at Holiday Inn Express Hotel & Suites Harriman, responded to this review

Thank you for your review. Our hotel does review and address any situation very carefully.Safety and security are our first and foremost concern. Sincerely, Cherry Campbell,AGM More

Chicago, Illinois
Top Contributor
76 reviews 76 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best thing is no surprises. HIE Harriman TN delivers. Freshly decorated, with comfortable furnishings and quiet surroundings. The desk staff were helpful. Typical HIE breakfast. Many restaurants conveniently located within 5 minute drive. Beautiful setting.

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Vancouver
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 27, 2014

Stayed at the Holiday Inn Express Hotel in Harriman on May 14, 2014. We were supposed to stay two nights but due to flight delays we ended up only spending one night. The room was comfortable and no issues were noticed. The service we received from the front desk was wonderful. Complimentary breakfast was decent. Staff were very helpful. I... More

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Oakdale, California
1 review
1 of 5 stars Reviewed May 11, 2014

I recently made reservations for a stay here for my girlfriend.After the first night the desk called and said that she had to vacate unless she gave them a credit card for "incidentals",After questioning the clerk about this,the clerk became very rude!Shortly after that she was TOLD,not asked, that she had to comply or leave,which she did.On the way out... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Harriman, responded to this review

Dear flebro, Thank you for choosing our hotel to stay with. I am sorry you received services that was less than satisfactory. We are hospitality professionals and pride ourselves on delivering world class service. I have sent you a private message in effort to obtain more information about your stay. I look forward to hearing back from you soon and... More

Lynchburg, Virginia
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2014

We stayed there on the way home from Arkansas. We arrived at 2 AM and just as I hoped, it was very clean and had no issues at all. Just a peaceful nights rest at a reasonable price. the Hotel is atop a good size hill and the view from the room in the morning was beautiful

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Cleveland, Tennessee, Usa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2014

When in town overnight for a pageant with my daughter March 15th-16th, we experience one of the best service with everyone who worked at Holiday Inn Express. Due to late pageant, we was allowed to do a late check out so that we wouldn't be waiting around for pageant to start at 4 pm. Very helpful with giving recommendations on... More

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Chattanooga, Tennessee
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 17, 2014

We were here for 2014 Miss Teen pageant.Check in was at 3, but they let us in at 2.Also, check out was at 11 a.m., but we were allowed to check out at 2 p.m., which was helpful, because we had no friends or family here and we had no where to go, until the pageant started. The hotel staff... More

Was this review helpful? Yes 1
Little Rock, Arkansas
Top Contributor
83 reviews 83 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

Great, reliable brand and facility for interstate travelers. Train noise could be a problem for some, but I enjoyed it. Room was big, clean & just right for a one night weary travel stay. Breakfast was better than expected and sent us off on the right note. Avoid the Knoxville hassle & stay in Harriman.

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Additional Information about Holiday Inn Express Hotel & Suites Harriman

Address: 1885 South Roane Street, Harriman, TN 37748
Phone Number:
Location: United States > Tennessee > Harriman
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Harriman 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Harriman
Holiday Inn Harriman
Harriman Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The newest addition to Roane County is the Holiday Inn Express Hotel & Suites, conveniently Located to I-40 at Exit 347, Centrally located between Knoxville, Nashville and Chattanooga, Tennessee. 100% NON SMOKING HOTEL. This intelligently designed hotel is close to Historic Downtown Harriman, Watts Bar Lake and the Foothills of the Cumberland Mountains. Many restaurants are located within 1 Mile of the hotel. Special in room amenities include FREE HIGH SPEED INTERNET, Microwave and Refrigerator, free local calls and free parking. BUSINESS:, TVA Steam Plant, Bayou Steel, Chase Scientific & ORNL HOSPITAL: Roane Medical Center UNIVERSITY: Roane State Community College. LOCAL AREA ATTRACTIONS:Smokey Mountain National Park, Pigeon Forge, Neyland Stadium - Home of the Tennessee Volunteers. STAY SMART: Kohler shower Head and bedding featuring new mattresses:triple sheeting, your choice of two queen beds or one king bed. EXPRESS START BREAKFAST,featuring TWO HOT items daily - omelets with cheese, sausage or bacon, biscut and gravy. ... more   less 
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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