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Comfort Inn

Certificate of Excellence
2.0 of 5
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1867 South Roane Street, Harriman, TN 37748 (Formerly Express Inn)
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Comfort Inn
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Ranked #1 of 5 Hotels in Harriman
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
David S Beckley, West Virginia, United States
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57 reviews from our community

Traveler rating
    44
    10
    2
    1
    0
See reviews for
23
8
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Beckley, West Virginia, United States
Top Contributor
331 reviews 331 reviews
27 hotel reviews
237 helpful votes 237 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights to attend a class at Roane State CC. Hotel staff was friendly. Public spaces well maintained. Room decor and furnishings basic but clean. Wifi reliable. I was on the back side of the building, second floor, and had no problem with noise. I'd stay here again if I had to return to Harriman.

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user393276, Manager at Comfort Inn, responded to this review

Thank you for your recent review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Senior Contributor
29 reviews 29 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spotless, quiet and good location. Rooms and bath are good size. Request a room on back for less noise. Parking situation is kind of tight especially since there are some trailers in lot tonight. Several restaurants near by.

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user393276, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Gadsden, Alabama
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

Very nice hotel, friendly staff. Comfortable beds and pillows. Very good breakfast. I stayed in a ground floor room (front side). I had no problems sleeping even though some have complained of the noise from the train running in front of the hotel, so if your a light sleeper they will work with you. Nice fitness center, overall great stay.

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user393276, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Chesterfield, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2015

This hotel was awesome. Clean, modern facilitied. I can honestly say the beds were THE most comfortable I have ever slept in along with the selection of a firm AND soft pillow. A hot breakfast was included - eggs, sausage, biscuits and gravy, pastries, cereal and make your own waffles. Great value!

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user393276, Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we can assure you that our team will use this to create an enjoyable experience for each of our guest. Thank you! More 

Poughkeepsie, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 4, 2015 via mobile

Mostly everything was wonderful about this hotel. I would have given it a rating of 5 stars except for 2 small items. The air conditioning unit was extremely noisy and the beds were too high up to be able to get in and out of them easily. Otherwise, the staff was quite friendly especially the gentleman who checked us in... More 

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user393276, Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we can assure you that our team will use this to create an enjoyable experience for each of our guest. Thank you! More 

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

Once again a fantastic stay at the best Comfort Inn in the State of TN(lets say USA). Staff the best casual conversation and all in all a great stay. Breakfast is always hot and lots to choose from. Owner takes time to stop and talk and that to me is very important, so if you need a place off 40... More 

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user393276, Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we can assure you that our team will use this to create an enjoyable experience for each of our guest. Thank you! More 

Crossville, Tennessee
1 review
5 of 5 stars Reviewed March 14, 2015

We stayed here as many others did during the recent ice storm. It was very clean and the staff were exceptional. One staff member hadn't been home in days and yet she had a cheery smile and waited on us as we had breakfast. I have stayed in many places and I was very impressed!

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user393276, Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we can assure you that our team will use this to create an enjoyable experience for each of our guest. Thank you! More 

Crossville, Tennessee
1 review
5 of 5 stars Reviewed March 3, 2015

My 5 night stay was very enjoyable after being displaced from my home during an ice storm. The motel was very clean, the staff was friendly and helpful, and the price was very reasonable. I had absolutely no complaints or problems during a very busy time - highly recommend.

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user393276, Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we can assure you that our team will use this to create an enjoyable experience for each of our guest. Thank you! More 

Crossville, Tennessee
1 review
5 of 5 stars Reviewed February 25, 2015

We really enjoyed our stay at this hotel. The place is immaculate and the rooms are very comfortable. The staff is very friendly and helpful. The breakfast was wonderful, with great coffee and a very nice selection. I would most defiantly stay here again.

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user393276, Manager at Comfort Inn, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again soon! More 

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 18, 2015

When you walk In and have to wait 10 mins for help. Then the front desk lady tells you she's too busy to help you. Gives you off to someone else that walks by and keeps walking away. Yeah, real winners here. Hotel is ok. Workers are horrible. Not too many good hotels to pick from sadly.

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user393276, Manager at Comfort Inn, responded to this review

Please accept our sincere apology for failing to provide you with a good night sleep. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest. More 

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