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Comfort Inn

Certificate of Excellence
2.0 of 5
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1867 South Roane Street, Harriman, TN 37748 (Formerly Express Inn)
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1 room 1 guest
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72 Reviews from our TripAdvisor Community

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Traveler rating
    56
    12
    3
    1
    0
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28
14
7
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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    (72)
  • Mar-May only
    (16)
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    (34)
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    (13)
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Wethersfield, Connecticut
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The external appearance was very good and the room was fine with comfortable beds. The bathroom tub was the issue - it had mold in the crevices and the towels were designed for a much smaller body. We were on the first floor and the location was quiet. We had a car full of college items and they were safe... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Catherine, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff make you feel like family. I stay here as often as I can. The rooms are awesome. The beds are extremely nice. They put you to sleep even if you aren't tired. Free hot breakfast starts the day off right. Nothing negative whatsoever about this location.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Virginia Beach, Virginia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked into room 120 on 7/9 and departed 7/12. We were first greeted by a warm and friendly front desk staff upon entering. The room was spacious, even with a jacuzzi tub. The bathroom, jacuzzi, linens, and bed were quite clean. The room was quiet and you didn't hear adjacent rooms very much at all. Breakfast during our stay... More 

Was this review helpful? Yes 1
user393276, General Manager at Comfort Inn, responded to this review

Dear Eddie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed July 26, 2015

Stayed one night while traveling thru Tennessee. I am a reviewer that places a premium on cleanliness. The owner takes care of this newer three story property. Friendly check-in with Valerie. Nicely landscaped. Outdoor saltwater pool is bigger than your average indoor pool. The property is located right off I-40 on a divided highway with several access point which I... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Bloomfield, Iowa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 26, 2015

This was a very nice hotel with great service. There were plenty of towels for our family of five. The room and bathroom were spacious. The pool was nice with a mountain view and there were lots of pool towels. Overall, we'd stay here again.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Knoxville
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 24, 2015

We were upgraded to a deluxe suite on our overnight stay in July. Very nice room, clean, roomy. Plenty of counter space in the bathroom. Plenty of towels. The bed was a king and was very comfortable. Pillows both soft and firm to choose from. The free breakfast was a surprise in that it included sausage and we were expecting... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Teresa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 12, 2015

We visited Harriman because my daughter had a softball tourney in Crossville & all hotels were booked. It was worth the drive daily. Comfortable beds, very clean and each staff member we encountered was very nice. I'd recommend the hotel to anyone traveling through Harriman.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 5, 2015

Very up to date, clean rooms and friendly staff. Quiet and awesome view of the mountains on front side of hotel. Pool was very nice. Very family friendly. We stay here each time we visit. Well stay here again.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Newbury Park
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 1, 2015

Spending thirteen nights here, found this to be the best place to stay. It was perfect for my needs: providing a delicious hot breakfast, a fitness room where I could use the treadmill, and a pool to cool off in when needed. It was clean, comfortable, and friendly. In fact, I got to know the staff so well, I felt... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Fort Lauderdale, Florida
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 28, 2015

We stopped here while travelling through Tennessee. Check in was easy, and the clerk was very friendly. The room was very spacious, clean with very comfy beds. We didn't hear any street noise, and very little noise between rooms and from the hallways. Definitely would stay here again and would recommend it.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

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