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Comfort Inn

Certificate of Excellence
2.0 of 5
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1867 South Roane Street, Harriman, TN 37748 (Formerly Express Inn)
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Comfort Inn
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Ranked #1 of 5 Hotels in Harriman
Certificate of Excellence
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69 Reviews from our TripAdvisor Community

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Traveler rating
    54
    12
    2
    1
    0
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27
13
7
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (16)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (9)
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1 review
5 of 5 stars Reviewed 1 week ago

Stayed one night while traveling thru Tennessee. I am a reviewer that places a premium on cleanliness. The owner takes care of this newer three story property. Friendly check-in with Valerie. Nicely landscaped. Outdoor saltwater pool is bigger than your average indoor pool. The property is located right off I-40 on a divided highway with several access point which I... More 

Was this review helpful? Yes
Bloomfield, Iowa
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel with great service. There were plenty of towels for our family of five. The room and bathroom were spacious. The pool was nice with a mountain view and there were lots of pool towels. Overall, we'd stay here again.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Knoxville
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were upgraded to a deluxe suite on our overnight stay in July. Very nice room, clean, roomy. Plenty of counter space in the bathroom. Plenty of towels. The bed was a king and was very comfortable. Pillows both soft and firm to choose from. The free breakfast was a surprise in that it included sausage and we were expecting... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Teresa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Harriman because my daughter had a softball tourney in Crossville & all hotels were booked. It was worth the drive daily. Comfortable beds, very clean and each staff member we encountered was very nice. I'd recommend the hotel to anyone traveling through Harriman.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very up to date, clean rooms and friendly staff. Quiet and awesome view of the mountains on front side of hotel. Pool was very nice. Very family friendly. We stay here each time we visit. Well stay here again.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Newbury Park
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Spending thirteen nights here, found this to be the best place to stay. It was perfect for my needs: providing a delicious hot breakfast, a fitness room where I could use the treadmill, and a pool to cool off in when needed. It was clean, comfortable, and friendly. In fact, I got to know the staff so well, I felt... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Fort Lauderdale, Florida
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 28, 2015

We stopped here while travelling through Tennessee. Check in was easy, and the clerk was very friendly. The room was very spacious, clean with very comfy beds. We didn't hear any street noise, and very little noise between rooms and from the hallways. Definitely would stay here again and would recommend it.

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Missouri City, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

Very clean room and lobby, quiet on the backside of hotel , friendly and helpful staff, easy access from freeway but far enough from road noise, and the breakfast was great! The coffee was excellent also.

Was this review helpful? Yes 1
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

1 review
5 of 5 stars Reviewed June 25, 2015 via mobile

We stopped at this hotel for a quick overnight stay. The room and bathroom was great. Very clean. Comfy beds. I left important articles of clothing in the closet. I called and the GM went straight to UPS and overnighted our items to our new location. We will be staying there again! Awesome hotel!

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shashi Patel... More 

Benton, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

I've stayed at this hotel for 3 times & I give it the best rating as it is very clean & staff top-notch but I experienced a hiccup the last visit in May that I feel needs mentioning. I made the reservation online through TripAdvisor on same day, as I decided last minute to make this stop rather than travel... More 

Was this review helpful? Yes
user393276, General Manager at Comfort Inn, responded to this review

Dear BeckyThank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

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