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All 16 Goodlettsville hotels

Comfort Suites Goodlettsville

2.5 of 5 Hotel   |   621 Rivergate Parkway, Goodlettsville, TN 37072
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Ranked #7 of 16 Hotels in Goodlettsville
A recent review
5 of 5 stars reviewed 1 week ago
sassy l
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68 reviews from our community

Traveler rating
    18
    18
    17
    8
    7
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25
15
7
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago

Love the staff. Rooms were big. beds were brand new. We saw the sign that's why we stopped and we're glad we did. Construction is going on so a little messy looking forward to whatever it is they're remodeling Thank you for a great stay.

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Overland Park, Kansas
1 review
1 of 5 stars Reviewed 2 weeks ago

Seriously the worst experience I have ever had with a hotel. Everyone I spoke to except for one person was extremely rude and the manager even put a note on my reservation saying not to help me - over an issue of me needing to cancel one night of my stay. Extremely disappointed. Cancelled my stay with them and was... More

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Island Lake, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2014

We stayed just one night as we were just passing through. The beds were extremely firm and the room had a horrible musty smell to it that lasted even after turning the a/c on for a while. The smell never went away. There was mold in the bathroom on the wall and in several spots in the shower.

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Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 23, 2014

Visited this hotel the week of July 17-19. I had a great experience. The staff was very friendly and eager to help. FREE Breakfast was actually delicious. Pool was clean. Room was big enough for a family of four. Having a refrigerator and microwave was a plus. Close and convenient to Walmart, Target, TJ Max, and plenty of restaurants and... More

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CStn268Cust_Relat, General Manager at Comfort Suites Goodlettsville, responded to this review

On behalf of our hotel staff, I’m writing to let you know how delighted we were to receive your kind words of praise . Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding... More

2 reviews
1 of 5 stars Reviewed July 15, 2014

I stayed there with my husband and two kids. Our hotel room was not cleaned to my liking. There was hair on the sheets and pillow cases that did not belong to me, strands of hair in the shower. I'm not sure if the linens were actually changed. I asked housekeeping to change the linens. She changed linens, took the... More

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CStn268Cust_Relat, General Manager at Comfort Suites Goodlettsville, responded to this review

I’m concerned about the experience you had at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all... More

Ocala, Florida
Top Contributor
72 reviews 72 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 4, 2014

Stayed here with grandchildren on our way from Florida to Indiana. Had a 2 bed room with sleeper sofa. Very nice, clean. Enough room for all 5 of us. Breakfast was great. Had a great variety with hot food also. Would definitely stay here again. Front desk clerk was very helpful.

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Bradenton, Florida
Top Contributor
101 reviews 101 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed June 29, 2014

Driving from Florida, the location was an easy and off the highway. The desk staff were nice, the room was somewhat clean, nothing to brag about. When travelling I try to stay at Comfort Suites as I have had some good experiences. This hotel needs a overall face lift and some soft towels, they were like using sandpaper. The breakfast... More

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Memphis, Tennessee
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 4, 2014 via mobile

Rooms are humid, sticky, and laid out weird. Bed was very uncomfortable, and breakfast sucked. Coffee from a push-button machine is something I never want to try again. Other than that, it was awesome!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 27, 2014 via mobile

Everything is old and run down. Towels are scratchy, no toiletries in the rooms. Ice machines were broken. Rooms are poorly lit. Definitely would not return for the money! We were there for a soccer tournament and they gouged us on the cost! The breakfast as very minimal. Cereal was stale, biscuits were cold. The coffee was not drinkable. Do... More

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Hanover Park, Illinois
1 review
2 of 5 stars Reviewed April 12, 2014

I've stayed at multiple Comfort Suites over the years and I find myself coming back because of how clean the hotels are. I booked a King suite at this particular Comfort Suites for a weekend trip for me and my family to Nashville. I was truly disappointed by my stay at this hotel for the following reasons listed below: •... More

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Additional Information about Comfort Suites Goodlettsville

Address: 621 Rivergate Parkway, Goodlettsville, TN 37072
Phone Number:
Location: United States > Tennessee > Sumner County > Goodlettsville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Goodlettsville 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Goodlettsville Hotel Goodlettsville
Goodlettsville Comfort Suites

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