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Comfort Suites Goodlettsville

2.5 of 5
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621 Rivergate Parkway, Goodlettsville, TN 37072
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Comfort Suites Goodlettsville
Best prices for: 1 room 1 guest
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Ranked #8 of 16 Hotels in Goodlettsville
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88 reviews from our community

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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (27)
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Dyersburg, Tennessee
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are dirty. Hotel is smelly. Bad customer service. We were checked into a dirty room. Would not recommend this hotel! Tried to contact manager and corporate regarding experience and still no resolution three weeks later.

Was this review helpful? Yes 1
South Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 4 weeks ago

I noticed a post about the girl who worked evenings being outside all the time. The girl from 3-11 was outside smoking a couple times on our trip but she seemed to be he only one working her 8 hour shift. Only seems fair to me at they get a break at some point. Who here works a job with... More 

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Dalton, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Hotel evening staff doesn't handle multiple guests at one time well. She was much more interested in her boyfriend visiting her. Most evenings she was outside with him... Not watching the desk. The room upon entering appeared decent. On further expect ion the bed clothes were not clean, including 2 pillow cases. The head board had splatter marks all over... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
Top Contributor
179 reviews 179 reviews
37 hotel reviews
306 helpful votes 306 helpful votes
2 of 5 stars Reviewed April 18, 2015

We stayed here for three days and based on this experience we wouldn't recommend this hotel. First of all, if you are looking for a hotel that has a functional hot tub, this is not the place you would want to be. Even though they advertise the indoor hot tub in the amenities, it's out of order. During our three... More 

Was this review helpful? Yes 1
Omro, Wisconsin
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 3, 2015

We decided to take a 10 day vacation to escape some of our cold winter weather. Stayed two nights at Comfort Suites in Goodlettsville so we could take in the Opry and enjoy our stop in Nashville. Wasn't impressed with the hotel and was disappointed with it being a Choice Hotel. Tried to check in at 2:45 and room was... More 

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Winnipeg, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 27, 2015

The worst front desk I have ever seen. He was so rude. He would not even smile. He just did his job and that's it. He was not friendly at all. I asked him for more blankets and said there was none in the hotel except for what was in the rooms. It turns out we didn't need the blankets... More 

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Auburn, Indiana, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 4, 2015

My daughter and I stayed here recently. Loved to amazing comfortable beds! Very quiet during the night and check-in was very easy. We had to extend out stay due to a winter storm that arrived and they were very helpful in this matter.

Was this review helpful? Yes 1
Granger, Indiana
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 3, 2015

Sometimes rating motels can be hard. It's not your personal home, so it won't be perfect. I originally picked this motel a few years ago as we are Choice members and have driven my inlaws back to the Midwest from Florida each year and this was convenient and had good ratings. This time was with my wife. The room was... More 

Was this review helpful? Yes 1
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 23, 2015

MOUSE!!! If I could, I would give this hotel -5 stars. We stayed here in December. We had a 5 night stay booked while we visited family, but 3 nights in, while in bed watching a movie, something caught my eye: A MOUSE. A big mouse. It had scurried toward the bed from behind the couch. We didn't have food... More 

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Caledonia, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 6, 2015

Unlike some of the other reviews, our stay was OK. This is not a luxury place so we didn't expect much other than a quiet, clean room. Breakfast was also just OK; enough to get you on your way. Other than the lady who checked us in, the staff was friendly and nice. We would stay here again, especially using... More 

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