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All 16 Goodlettsville hotels

Comfort Suites Goodlettsville

2.5 of 5 Hotel   |   621 Rivergate Parkway, Goodlettsville, TN 37072
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Ranked #7 of 16 Hotels in Goodlettsville
A recent review
3 of 5 stars reviewed 1 week ago
jbird425 Somerset, Kentucky
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71 reviews from our community

Traveler rating
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    9
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Somerset, Kentucky
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was clean and the beds pretty comfortable. We stayed here three nights. They are updating and the only problem that caused us was parking because they had some spots marked off. We could tell our room had some recent updates but still needed some improvements. Our air conditioner didn't work the best in the world but it was... More

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2 reviews
2 of 5 stars Reviewed 1 week ago

We stopped by this location because of a tornado that was headed our way. We first arrived at the hotel and noticed the manager was outside smoking and talking to someone as if she was on a date. We asked her about their rewards program and if she knew anything about the weather we were trying to avoid. She acted... More

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Leitchfield, Kentucky
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at the Comfort Suites in Goodlettsville. The rooms were really nice and recently updated. I was also very pleased with the size of the room and how for the price it had a separate living room and dining room area. The room was really clean and had very modern linens for the bed. I would stay... More

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1 review
5 of 5 stars Reviewed September 13, 2014

Love the staff. Rooms were big. beds were brand new. We saw the sign that's why we stopped and we're glad we did. Construction is going on so a little messy looking forward to whatever it is they're remodeling Thank you for a great stay.

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Overland Park, Kansas
1 review
1 of 5 stars Reviewed September 9, 2014

Seriously the worst experience I have ever had with a hotel. Everyone I spoke to except for one person was extremely rude and the manager even put a note on my reservation saying not to help me - over an issue of me needing to cancel one night of my stay. Extremely disappointed. Cancelled my stay with them and was... More

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Island Lake, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 11, 2014

We stayed just one night as we were just passing through. The beds were extremely firm and the room had a horrible musty smell to it that lasted even after turning the a/c on for a while. The smell never went away. There was mold in the bathroom on the wall and in several spots in the shower.

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Memphis, Tennessee
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 23, 2014

Visited this hotel the week of July 17-19. I had a great experience. The staff was very friendly and eager to help. FREE Breakfast was actually delicious. Pool was clean. Room was big enough for a family of four. Having a refrigerator and microwave was a plus. Close and convenient to Walmart, Target, TJ Max, and plenty of restaurants and... More

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CStn268Cust_Relat, General Manager at Comfort Suites Goodlettsville, responded to this review

On behalf of our hotel staff, I’m writing to let you know how delighted we were to receive your kind words of praise . Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding... More

2 reviews
1 of 5 stars Reviewed July 15, 2014

I stayed there with my husband and two kids. Our hotel room was not cleaned to my liking. There was hair on the sheets and pillow cases that did not belong to me, strands of hair in the shower. I'm not sure if the linens were actually changed. I asked housekeeping to change the linens. She changed linens, took the... More

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CStn268Cust_Relat, General Manager at Comfort Suites Goodlettsville, responded to this review

I’m concerned about the experience you had at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principal goal of our hotel is to provide dependable service to all... More

Ocala, Florida
Top Contributor
74 reviews 74 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 4, 2014

Stayed here with grandchildren on our way from Florida to Indiana. Had a 2 bed room with sleeper sofa. Very nice, clean. Enough room for all 5 of us. Breakfast was great. Had a great variety with hot food also. Would definitely stay here again. Front desk clerk was very helpful.

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Bradenton, Florida
Top Contributor
105 reviews 105 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 29, 2014

Driving from Florida, the location was an easy and off the highway. The desk staff were nice, the room was somewhat clean, nothing to brag about. When travelling I try to stay at Comfort Suites as I have had some good experiences. This hotel needs a overall face lift and some soft towels, they were like using sandpaper. The breakfast... More

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Additional Information about Comfort Suites Goodlettsville

Address: 621 Rivergate Parkway, Goodlettsville, TN 37072
Phone Number:
Location: United States > Tennessee > Sumner County > Goodlettsville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Goodlettsville 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Goodlettsville Hotel Goodlettsville
Goodlettsville Comfort Suites

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