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Comfort Suites Goodlettsville

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621 Rivergate Parkway, Goodlettsville, TN 37072
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Comfort Suites Goodlettsville
Best prices for: 1 room 1 guest
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Ranked #8 of 16 Hotels in Goodlettsville
A recent review
4 of 5 stars reviewed 3 weeks ago
Sharon H Auburn, Indiana, United States
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82 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Auburn, Indiana, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed here recently. Loved to amazing comfortable beds! Very quiet during the night and check-in was very easy. We had to extend out stay due to a winter storm that arrived and they were very helpful in this matter.

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Granger, Indiana
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Sometimes rating motels can be hard. It's not your personal home, so it won't be perfect. I originally picked this motel a few years ago as we are Choice members and have driven my inlaws back to the Midwest from Florida each year and this was convenient and had good ratings. This time was with my wife. The room was... More 

Was this review helpful? Yes 1
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

MOUSE!!! If I could, I would give this hotel -5 stars. We stayed here in December. We had a 5 night stay booked while we visited family, but 3 nights in, while in bed watching a movie, something caught my eye: A MOUSE. A big mouse. It had scurried toward the bed from behind the couch. We didn't have food... More 

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Caledonia, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 6, 2015

Unlike some of the other reviews, our stay was OK. This is not a luxury place so we didn't expect much other than a quiet, clean room. Breakfast was also just OK; enough to get you on your way. Other than the lady who checked us in, the staff was friendly and nice. We would stay here again, especially using... More 

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Buford, Georgia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 2, 2015

VERY DISAPPOINTED AND NOT WORTH THE MONEY!!! 1st room had water sitting in the tub and looked like someone had laid on the bed. Moved to 2nd room and right away we heard the smoke detector chirping, the phone did not work, there was a dirty stained sofa, torn computer chair, coffee table scratched, toilet seat and spot in the... More 

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Lansing, Illinois
Top Contributor
59 reviews 59 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 18, 2014

I am a big fan of Comfort Suites. Been staying at their facilities on the way South. We have stayed here before and this will be the last time. Very pricey. Other Comfort Suites are less money and pretty much the same. We had a king double suite. Beds were so high off the floor you needed a crane to... More 

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Irving, Texas
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed November 24, 2014

I had to get off of I-65 and call it a day of driving because heavy construction turned it into a parking lot. Luckily, the Comfort Suites was right there. The lady who worked the desk, Sahara (I hope I have that right) was very friendly and helpful. That makes a huge difference when you are exhausted from driving all... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 23, 2014

Do not stay at this hotel, awful service, workers are rude. They keep charging our card for rooms that we are not even staying in. We tell them to contact the manager and they keep making excuses and this and that saying the manager is out and blah blah. DONT WASTE YOUR MONEY OR TIME HERE!!!!!! It has still been... More 

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Gadsden, Alabama
Top Contributor
85 reviews 85 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 3, 2014

we had a king suite with a sofa bed,desk and chair,small table and two chairs.lots of drawer space,kitchen area had frig with freezer,was able to put all three of my ice packs in,microwave,coffee maker,ice bucket,cabinet space with bar sink. it was a large suite. the heated indoor pool was not heated. it was only 81 degrees. way way too cold... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 30, 2014

I am very disappointed in this hotel. At first glance the room was nice and relaxing. But as we do in every room we check the bathroom bed and couch to make sure it is actually clean. That was when it started. The couch was disgusting. It had food and old soups in the pull out mattress. The Key cards... More 

Was this review helpful? Yes 1
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