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Residence Inn Memphis Germantown

3.0 of 5 9314 Poplar Pike, Germantown, TN 38138
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Residence Inn Memphis Germantown
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Residence Inn Memphis Germantown
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17 reviews from our community

Traveler rating
    7
    5
    3
    1
    1
See reviews for
9
2
Solo
0
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Memphis Germantown
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Bybee, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

Hotel was modern and clean, but walls are thin. Went to sleep with people next door arguing, and woke up to people next door arguing. A train runs VERY close to the hotel, and I was awakened several times as the train went by.

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Beth, Thank you for taking the time to let us know about your recent stay at the newly renovated Residence Inn Memphis Germantown. It is always our for every guest to have a pleasurable experience. I apologize for the train, which is not typically an issue. Thank you for being our guest and we hope to see you again soon.... More 

Knoxville, Tennessee
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 16, 2014

We just had an overnight stay. Staff friendly. First time to stay in a Residence Inn, so unfamiliar with set up. First time to travel with my 90 year old uncle. I didn't think to request a room on first floor or near the elevator, so we ended up on second floor quite a distance from the elevator. He managed... More 

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at the newly renovated Residence Inn Memphis Germanown. It was always our intent for every guest to have a pleasurable experience. I look forward to seeing you again in the near future. Thank you, Richie Gentry General Manager More 

Murfreesboro, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 5, 2014

Everyone here was so nice and helpful!!! The only thing that I had an issue with was the breakfast. I'm a southerner. I want a southern breakfast . I don't want Canadian bacon. I want bacon. But, the staff was awesome!!! The rooms were great!!!! Clean and so convenient to the show. We will be back in the fall. Have... More 

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown during the Horseshow. It is always our intent for every guest to have a peasurable experience. I look forward to seeing you again in the near future. Richie Gentry General Manager More 

Newmarket, United Kingdom
Top Contributor
69 reviews 69 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 2, 2014

We recently spent 9 days here while coming from out of town for our son's wedding. The staff was super friendly, especially Will at the front desk. The managers were very accomodating and helpful in coordinating rooms for our multiple family members coming for the wedding and got us rooms as near as possible to each other. The breakfast was... More 

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about recent memorable experience at the newly renovated Residence Inn Memphis Germantown. It is always our intent for every guest to have pleasurable experience. We hope to see you again in the near future. More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed June 26, 2014

The best service and great rooms!!!!! rooms were nice and clean. very close to a lot of things for my family and i to get to. STAY HERE YOU WILL LOVE IT.......I Will be back!! Thanks residence Inn for a great stay

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

We appreciate you letting us know about your recent memorable experience at the Residence Inn memphis Germantown. It is always our intent for every guest to have a pleasurable stay. I look forward to seeing you again in the near future, and thank you for being a loyal guest. More 

Festus, Missouri
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 6, 2014

This is the second time my nephews baseball team has stayed at this hotel. The staff member who was on duty last night was wonderful! He always had a smile on this face and went out of his way to help the guests, even though he was the only person on duty. He got us extra towels and a comforter.... More 

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you Tracey for letting us know about your recent stay at our newly renovated Residence Inn Memphis Germantown. It is always our intent for every guest to have a memorable stay. We hope to see you again soon and be your preferred hotel when traveling to Germantown. More 

Chattanooga
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2014

What a wonderful staff!! We made a point to speak to the manager at the conclusion of our stay to compliment his staff. Every single individual was genuinely caring and very friendly. Clean rooms, delicious hot breakfasts! Will stay here again!!

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your recent pleasurable experience at the newly rennovated Residence Inn Memphis Germantown. It is always our intent for every guest to have a memorable stay. I look forward to seeing you again soon. More 

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Additional Information about Residence Inn Memphis Germantown

Address: 9314 Poplar Pike, Germantown, TN 38138
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Memphis Germantown 3*
Number of rooms: 78
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Also Known As:
Residence Inn Memphis Germantown Hotel Germantown
Residence Inn Germantown
Germantown Residence Inn

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