I recently stayed at this hotel because the Courtyard was booked. I am currently a Marriott Gold Member. This hotel was awful. I first checked in and went to investigate my room. I have been doing this now religiously because of problems with bed bugs. To my surprise when I moved away the top mattress, there were indeed black things... More

Accommodations are functional but not up to RI standards. Soundproofing needed so train doesn't disturb guests' sleep. Updating worn furnishings would improve comfort & eye appeal. (Bedroom was more cramped than typical-sized RI bdrm.) Best serves as a place to lay ones head (with earplugs if within earshot of train). Nice breakfast & modest evening meal (hoped for healthier options).... More

Yes, very friendly staff, but a horrible hotel. Here's why: 1: Worn down rooms with torn linens and stained furniture 2: Terrible, inconsistent internet service - even on their (hotel) computers! 3: Inconsistent housekeeping - do I really need to tell you to clean my room? 4: THEY RAN OUT OF TOILET PAPER in the whole hotel!

I had never been to Memphis before so I relied a great deal on the reviews we read to help with hotel selection. There were eight of us total traveling as we were coming for a funeral. My sister brought her small dog along as well and we needed a hotel that was pet-friendly. This hotel was easy to find... More

Unless you can sleep through the sound of a locomotive rumbling through 6 times in a night and blaring its horn, I would not recommend this place. The track is directly across the street from the property. The staff is fine and the place was clean, but the trains ruined the entire experience for me.

The stay started off with the some of the most friendly and helpful staff you can encounter, especially lovely and beautiful Asha (the hotel's manager). The Breakfasts were full of variety, which included cereals and fresh fruits. The rooms were clean and very well kept, clean linens, comfortable beds, spacious with televisions (36" flat screen) in each room and a... More

The night clerk folks were really good, they were nice, and very courteous. Very unclean, in need of reservations. Make it obvious if you have pets in certain rooms. My daughter is allergic to pets and we didn't realize the affects of staying in this room. I am a Marriott Silver Elite member and have never been more displeased with... More

staff excellent, very helpful always smiling.. new facilities. recommended location for Memphis, Tn. also recommend Corky on poplar ave.

A lot of potential but utterly uncared for. Don't consistently clean or stock the rooms, food was inedible.