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All 8 Germantown hotels

Residence Inn Memphis Germantown

3.0 of 5 Hotel   |   9314 Poplar Pike, Germantown, TN 38138
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Residence Inn Memphis Germantown
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Ranked #4 of 8 hotels in Germantown
A recent review
3 of 5 stars Reviewed February 24, 2014
414Bookworm Orange, Virginia
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56 people have reviewed this hotel

Traveler rating
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    11
    14
    4
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15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Orange, Virginia
Top Contributor
128 reviews 128 reviews
58 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 24, 2014

I had a renovated room and was impressed (negatively) with the cheap desk chair. It won't last long as it's made of inexpensive material. The heating system made a lot of noise when he came on. They obviously didn't replace that. Breakfast was very limited but they told me it would be as the kitchen had been flooded. The Fairfield... More

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Hernando, Mississippi
Contributor
11 reviews 11 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 20, 2014 via mobile

I was there for only one night on business. I suppose if I had been looking at long term rental I would have felt better about it because it was well stocked with amenities. The little kitchen area was nice and had a full size refrigerator, two burners, and a dishwasher. The room was large, clean and had recently been... More

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Chester Springs, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014

We enjoyed the newly renovated suite on our Christmas visit. The new king bed was wonderful!!!! Best nights sleep in a hotel ever!!!! Can't wait to visit again when the entire hotel is finished. I believe that there will be a new outdoor area with a grill and fire pit. Such a nice quite place away from the hustle and... More

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Montgomery, Texas
Top Contributor
56 reviews 56 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 8, 2013

Staff is great, but the place has seen better decades. They are undergoing a fancy-looking renovation and in a few months would like to see this place. Until then, this property is on the lower end of average but has a great staff. Also, this place is near to railroad tracks. It is not obnoxious as it did not appear... More

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Collierville, Tennessee
1 review
5 of 5 stars Reviewed October 21, 2013

We are here for a long term stay (approximately 4-5 months) waiting for a house to be built. We could not feel more at home than we do with this friendly staff. If Disneyworld is the happiest place on earth, this is the friendliest place on earth. All of the staff know our names, and we know theirs, too. We... More

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Champaign-Urbana, Illinois, USA
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 22, 2013 via mobile

If it had not been for the insane amount of mold we found on the shower curtain and the fact it was replaced with another moldy shower curtain, I would have given a decent review until we found a Gatorade bottle under the bed that did not belong to us. The staff are nice, but the cleanliness of the establishment... More

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The Villages, Florida
Top Contributor
66 reviews 66 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 21, 2013

I stayed here for about four weeks and the renovation is needed. Management and staff addressed most issues in the suite, but some were not satisfactorily corrected. Hopefully, when the renovation is complete, the housekeeping staff will do a better job. Overall, the staff is pleasant and good to their guests. I would give it another try after the renovation... More

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Cleveland, Tennessee
2 reviews
3 of 5 stars Reviewed September 4, 2013

I was disappointed that the Manger's Reception offered beer, and no wine. When I mentioned that all of the other Residence Inns (at least 10) have had wine as well, the only comment was that I could purchase wine. While aware that I could purchase wine, I have not had to do that at previous Residence Inns in Georgia, Florida,... More

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Orlando, Florida
Top Contributor
50 reviews 50 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 4, 2013

Being a business person always on the road I see a lot of hotels. This Residence Inn needs to get a face lift. Though the rooms are comfortable and the breakfast is good. The furniture in the room is worn and shows its age. In addition, there was only one sliding mirror door on the closet in my room. Overall,... More

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Fairhope, AL
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed August 27, 2013

We really enjoyed our stay! The staff is friendly & caring. They are very cooperative and helpful. Thanks for a great stay. Richie and Jason (management) shared upcoming improvements to the hotel - even more to look forward to on our next trip!

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Additional Information about Residence Inn Memphis Germantown

Also Known As:
Residence Inn Memphis Germantown Hotel
Residence Inn Memphis Germantown Hotel Germantown
Residence Inn Germantown
Germantown Residence Inn
Address: 9314 Poplar Pike, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Memphis Germantown 3*
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