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All 8 Germantown hotels

Residence Inn Memphis Germantown

3.0 of 5 Hotel   |   9314 Poplar Pike, Germantown, TN 38138
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Residence Inn Memphis Germantown
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Ranked #5 of 8 hotels in Germantown
A recent review
4 of 5 stars reviewed 2 weeks ago
Stephenie R Charlotte, North Carolina
  • Reviews (10)
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10 people have reviewed this hotel

Traveler rating
    5
    3
    0
    1
    1
See reviews for
7
Couples
0
Solo
0
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed in a first floor room that overlooked the pool. I was a little apprehensive because it was a holiday weekend and there were several kids' sports teams with loud parents staying at the hotel. No way could this be a quiet room, I was so wrong! Parents partied til the wee hours outside of our room and we... More

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you Stephanie for letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown. It is always our intention for every guest to have a pleasurable experience. We are glad you enjoyed the breakfast and staff. I hope to see you again in the near future. Richie More

Bartlesville, Oklahoma
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We traveled from Oklahoma to Georgia with two dogs and needed an overnight at pet friendly hotel, being a Marriott fan, this seemed like a win/win. We were exhausted and it was late when we arrived. Our room rate was $139, high, but hey, they were pet friendly so I figured it was the price to pay for traveling with... More

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

I appreciate letting us know about your recent experience at the newly renovated Residence Inn Memphis Germantown. I apologize for the issues you encountered and all have been addressed. It is always our intent for every guest to have a pleasurable stay. I appreciate you being a loyal Marriott Rewards member. We hope to see you again in the near... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My b/f is a Platinum Elite member and travels 90% of the year. Almost ALL of his and our pleasure stays are with Marriott properties. We have remained loyal to the Marriott brand...until today. This weekend was a pleasure stay for me to meet his family. The large suite we booked into was not the Marriott quality that we are... More

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Monique, I appreciate you letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown. I apologize for not meeting your needs, it is always our intent for every guest to have a pleasurable stay. Thank you for being a loyal Marriott Rewards Member. I hope to see you again in the future More

Bybee, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Hotel was modern and clean, but walls are thin. Went to sleep with people next door arguing, and woke up to people next door arguing. A train runs VERY close to the hotel, and I was awakened several times as the train went by.

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Beth, Thank you for taking the time to let us know about your recent stay at the newly renovated Residence Inn Memphis Germantown. It is always our for every guest to have a pleasurable experience. I apologize for the train, which is not typically an issue. Thank you for being our guest and we hope to see you again soon.... More

Knoxville, Tennessee
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2014

We just had an overnight stay. Staff friendly. First time to stay in a Residence Inn, so unfamiliar with set up. First time to travel with my 90 year old uncle. I didn't think to request a room on first floor or near the elevator, so we ended up on second floor quite a distance from the elevator. He managed... More

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at the newly renovated Residence Inn Memphis Germanown. It was always our intent for every guest to have a pleasurable experience. I look forward to seeing you again in the near future. Thank you, Richie Gentry General Manager More

Murfreesboro, Tennessee
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 5, 2014

Everyone here was so nice and helpful!!! The only thing that I had an issue with was the breakfast. I'm a southerner. I want a southern breakfast . I don't want Canadian bacon. I want bacon. But, the staff was awesome!!! The rooms were great!!!! Clean and so convenient to the show. We will be back in the fall. Have... More

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Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown during the Horseshow. It is always our intent for every guest to have a peasurable experience. I look forward to seeing you again in the near future. Richie Gentry General Manager More

Newmarket, United Kingdom
Top Contributor
63 reviews 63 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 2, 2014

We recently spent 9 days here while coming from out of town for our son's wedding. The staff was super friendly, especially Will at the front desk. The managers were very accomodating and helpful in coordinating rooms for our multiple family members coming for the wedding and got us rooms as near as possible to each other. The breakfast was... More

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about recent memorable experience at the newly renovated Residence Inn Memphis Germantown. It is always our intent for every guest to have pleasurable experience. We hope to see you again in the near future. More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed June 26, 2014

The best service and great rooms!!!!! rooms were nice and clean. very close to a lot of things for my family and i to get to. STAY HERE YOU WILL LOVE IT.......I Will be back!! Thanks residence Inn for a great stay

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

We appreciate you letting us know about your recent memorable experience at the Residence Inn memphis Germantown. It is always our intent for every guest to have a pleasurable stay. I look forward to seeing you again in the near future, and thank you for being a loyal guest. More

Festus, Missouri
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 6, 2014

This is the second time my nephews baseball team has stayed at this hotel. The staff member who was on duty last night was wonderful! He always had a smile on this face and went out of his way to help the guests, even though he was the only person on duty. He got us extra towels and a comforter.... More

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you Tracey for letting us know about your recent stay at our newly renovated Residence Inn Memphis Germantown. It is always our intent for every guest to have a memorable stay. We hope to see you again soon and be your preferred hotel when traveling to Germantown. More

Chattanooga
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 6, 2014

What a wonderful staff!! We made a point to speak to the manager at the conclusion of our stay to compliment his staff. Every single individual was genuinely caring and very friendly. Clean rooms, delicious hot breakfasts! Will stay here again!!

Was this review helpful? Yes
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your recent pleasurable experience at the newly rennovated Residence Inn Memphis Germantown. It is always our intent for every guest to have a memorable stay. I look forward to seeing you again soon. More

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Additional Information about Residence Inn Memphis Germantown

Address: 9314 Poplar Pike, Germantown, TN 38138
Phone Number:
Location: United States > Tennessee > Germantown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Memphis Germantown 3*
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Also Known As:
Residence Inn Memphis Germantown Hotel Germantown
Residence Inn Germantown
Germantown Residence Inn

10 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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